Mango Suites - Tuguegarao

I had intended to report that the staff at the hotel where excellent polite and excellent until my last night there but my last night I called the front desk and asked for a 5:00 a.m. wake up call and never received one. The first issue I expereinced was use of the airport shuttle. I arrived on a Sunday and they do not have a shuttle on Sundays, only Monday through Saturday. They arranged for a taxi but I had to pay for it. My first room was attrocious including a leaky toilet so after two days I will moved to a different room which wad better but not much. They do have flat screen TVs but don't have cable so only two local stations that they get by antenna. I my second room I was unable to even reach the local stations. The only thing the TV was good for was to hand wet towels to dry. There are only two electricl outlets in the room and none in the bathroom. I paid for a third person in the room, 500P per night which was reasonable. Our room did not have available shower caps on a pot to heat water for coffeee, these are only available in executive rooms which is not clear on the booking site. When the room was cleaned they did not leave enough towels and spreads for all three occupants and we often had to pick them up or call to have them delivered. The third person was given a blanket with holes or no blanket at all on several occasions. The location is good but otherwise this hotel was very dissappointing.

All is good except for the delayed check in, one room was still being cleaned past the check in time..

The smallest hotel room I've ever seen. But it's a clean bed, toilet and shower. So I guess that's all you need. The airport shuttle only operates in the evening, so hope you don't have a morning flight! (I did...)

I stayed here 2 years ago and found the place good. However this time it appears they’ve let the rooms degrade significantly. The AC is old and incredibly loud. With the street noise, the noise in the room averaged between 80 and 89 decibels. You either sleep in the noise or in the heat. I slept wearing earplugs. Secondly the faucet leaks and the sink does as well leaving a nightly puddle you have to deal with. If you sleep with the AC off, then the room smells damp and moldy. The staff is very nice and helpful and the room is a good value. However the negatives outweigh the positives. I’m not certain ill stay here again.

Excellent

Needs room improvement

The hotel doesn’t doesnt have any fridge, the aircon was noisy sorrounding busy street.

Accessible

If I'm gonna compare to other branch like Cauayan City, breakfast is included with a lowest rate. Tuguegarao is $26 + tax and then in Cauayan city $19 + tax (breakfast is included)

Location was very convenient for my self near everything but the only thing that may need is to replace Bed mattress replacement more often they aren't the best Quality

I've stayed here before and chose it over others that were cheaper because I enjoyed my previous stay.

Very nice hotel. Convenient laundry spot nearby. No mangos delivered to the room however ;-)

Clean room

Staff are all smiles and very accommodating. The room is clean but need a bit of improvements. Cleanliness is good.

The staff were friendly except for one receptionist. The ambience is clean.

Only thing lacking is having kettle in room to make drinks , apart from that good location, You can ask for coffee from counter from 6am ,

Second visit great location for our needs. Hotel’s perfect for a base to work from. Nice breakfast

Our first stay in a standard room was bad but when we booked again for the suite it was better. Room was lit nicely with mirror and built in locker, wash room was properly lit, there was hot water spacious as well. So the next time we come suites are the best standard rooms are not recommended!

The rooms are outdated. The shower in the room did not drain properly. The staff are nice and helpful.

My first time visiting a country outside of the U.S. I went to visit a girlfriend/wife. Because of a difference in languages and my understanding of Tagalog. My stay at the hotel wasn’t what I hoped it would be. The restaurant and lobby are beautiful. Food is excellent along with the waiting staff of the restaurant. But the bed inside my room was like sleeping on the floor with a blanket and pillows. The air in the room wasn’t clean. Maybe because of the a/c unit in the room hanging from the window. We woke up everyday with congestion and a headache.