Serena's House - Manila

Hotels
7.2
/10
Pleasant
127 reviews

What Guests Say About Their Stay

Christian

10.0
/ 10
I absolutely enjoyed staying here. Staff are very helpful, nice pool and game room. The restaurant has great food and the location is perfect! I will be returning soon!

Avishai

10.0
/ 10
I had a great time, I was pleasantly surprised by this place. Very clean, nice location, and very nice pool. Eden and Nora at the reception were very helpful, and kind and accommodated my needs.

Verified traveler

10.0
/ 10
The location was ideal for what I needed a very short walk to shops and restaurants Good for taxi services as well as Grab (Uber) Friendly customer service Very reasonably priced
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Malate Bayview Mansion, 1781 Adriatico St., Malate, Manila, Metro Manila, Philippines, 1004

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Serena's House - Manila is a hotel is located at Malate.
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What's around Serena's House - Manila

Malate Bayview Mansion, 1781 Adriatico St., Malate, Manila, Metro Manila, Philippines, 1004
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Exterior Serena's House - Manila
Exterior 2 Serena's House - Manila

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Serena's House - Manila — 3-Star Hotels in Manila

Manila, the bustling capital of the Philippines, offers a dynamic blend of historical charm and modern energy. For travelers seeking a comfortable and well-situated base in Metro Manila, Serena's House - Manila presents a compelling option. This 3-star hotel provides a solid choice for those wanting to explore the city's many facets. With 19 rooms available, it offers a more intimate setting compared to larger establishments. The property has garnered positive attention, evidenced by its 127 guest reviews, indicating a consistent level of guest satisfaction.

As a 3-star accommodation, Serena's House - Manila positions itself as offering great value for money, providing essential comforts and convenient access to key areas without the premium price tag of higher-rated hotels. This makes it an attractive choice for Filipino travelers who are budget-conscious yet still desire a pleasant and functional place to stay during their city explorations or business trips. Its location in Malate further enhances its appeal for those looking to experience the city's lively atmosphere.

Who Is Serena's House - Manila Perfect For?

Filipino travelers who appreciate a comfortable mid-range stay will find Serena's House - Manila to be a fitting choice. Its 3-star rating signifies a balance between affordability and essential amenities, making it ideal for individuals, couples, or small groups looking for a reliable place to rest after a day of exploring Manila. The hotel's accessible location in Malate means you're close to various points of interest, reducing travel time and maximizing your enjoyment of the city.

For those visiting Manila for events or conferences, the proximity to the Philippine International Convention Center (PICC) makes Serena's House - Manila a practical accommodation. Business travelers can benefit from the hotel's straightforward services and the convenience of being within reasonable distance of major business districts. The availability of facilities like a swimming pool also offers a way to unwind and de-stress, which is valuable after a demanding day of work or travel.

Furthermore, individuals who enjoy being near areas with a lively evening scene will appreciate the hotel's placement. Being situated around the entertainment center of Malate means that dining, entertainment, and social spots are easily accessible. This allows guests to experience the local nightlife and culinary offerings without needing extensive travel, contributing to a more relaxed and enjoyable trip. The hotel provides a solid foundation for experiencing the diverse offerings of Metro Manila.

Location and How to Get to Serena's House - Manila

Address and Getting There

Serena's House - Manila is located at Malate Bayview Mansion, 1781 Adriatico St., Malate, Manila, Metro Manila, Philippines, 1004. This address places you squarely in the Malate district, an area known for its dynamic atmosphere and accessibility. The neighborhood is described as being around the entertainment center, suggesting that you'll be close to various dining, shopping, and leisure activities that are popular among locals and visitors alike. You can book attractions through Traveloka.

Navigating to the hotel is straightforward, especially if you are arriving by air. From Ninoy Aquino International Airport (NAIA), you can take a taxi or a ride-sharing service, which typically takes around 30-60 minutes depending on traffic conditions. For those preferring public transport, you can take a bus or jeepney heading towards the Malate area. Planning your trip in advance and considering booking your flight to Manila through Traveloka can help secure good fares. book flight tickets through Traveloka for the best fares.

The Gil Puyat LRT Station is also a notable transport hub located approximately 2.20 km away. From this station, you can take a short taxi or tricycle ride to reach the hotel. This accessibility via public transportation makes it easier for wallet-conscious travelers to reach their accommodation efficiently. The hotel's location on Adriatico Street means it's a recognizable landmark within the Malate district, simplifying your arrival.

What's Around Serena's House - Manila — Nearby Attractions and Places

Just a short 618-meter walk from Serena's House - Manila is Robinsons Place Manila, a major shopping mall that offers a wide array of retail stores, dining options, and entertainment facilities. Filipino travelers often head to Robinsons Place for its convenience, whether for last-minute shopping, catching a movie, or enjoying a meal with family and friends. It's a central hub for many activities and a good starting point for exploring the surrounding area.

For those attending events or exhibitions, the Philippine International Convention Center (PICC) is situated about 1.76 km away. This makes Serena's House - Manila a practical choice for delegates and visitors to the PICC, offering a comfortable place to stay that is not too far from the convention grounds. You can easily reach it via a short taxi or ride-sharing trip, allowing you to focus on your event without long commutes.

A mere 64 meters from the hotel is Remedios Circle, a well-known landmark in Malate. This area is a popular gathering spot, especially in the evenings, surrounded by numerous restaurants, bars, and cafes. It’s a place where you can experience the local social scene, enjoy diverse culinary offerings, and soak in the lively atmosphere of Malate. Walking to Remedios Circle is a breeze, making it an easily accessible spot for an evening out.

History and culture enthusiasts will appreciate the proximity of Malate Church, located just 232 meters from the hotel. This historic church is a significant landmark in the district, offering a glimpse into Manila's colonial past and serving as an active place of worship. A short stroll will take you to its impressive facade, providing a moment of reflection or an opportunity to appreciate its architectural details. For those looking to explore more, consider using Traveloka to book attractions nearby.

Facilities and Amenities at Serena's House - Manila — What to Expect

Highlights You'll Love

One of the standout features at Serena's House - Manila is its inviting swimming pool. This is a fantastic amenity for Filipino travelers looking to cool off from the tropical heat or simply relax after a day of sightseeing. Whether you prefer a refreshing dip or lounging by the poolside, this facility adds a significant layer of comfort and enjoyment to your stay, making it a great place to unwind.

The presence of an elevator is another practical convenience that enhances the guest experience. For travelers with mobility concerns, heavy luggage, or those simply seeking ease of movement between floors, the elevator ensures accessibility throughout the hotel. This thoughtful inclusion contributes to a smoother and more comfortable stay for all guests, reflecting the hotel's commitment to guest convenience and accessibility.

Beyond these, the hotel also offers a terrace, providing an outdoor space where you can enjoy the city air or relax in a more open setting. This area can be a pleasant spot for a quiet moment or a casual chat. The garden also adds a touch of greenery, offering a tranquil escape from the urban environment and contributing to a more pleasant ambiance within the property.

Room Comforts and Additional Services

While specific in-room amenities are not detailed, guests can expect the standard comforts associated with a 3-star hotel. The hotel also provides parking facilities, which is a significant advantage for travelers who are driving their own vehicles or renting one. This ensures that your car is safely accommodated, giving you peace of mind as you explore Manila and its surroundings.

For guests who smoke, a designated smoking area is available, ensuring that non-smoking guests are not inconvenienced while providing a comfortable space for smokers. This thoughtful provision helps maintain a pleasant environment for everyone staying at the hotel. It’s a detail that contributes to the overall comfort and consideration for guest preferences.

The outdoor pool offers a refreshing way to spend your leisure time, allowing you to take a dip and relax under the sun. Complementing this is the garden, which provides a serene backdrop and a space for quiet contemplation. These outdoor amenities enhance the overall relaxation aspect of your stay. When you're ready to plan your accommodation, remember you can easily book hotel rooms on Traveloka.

Pet Policy at Serena's House - Manila

For travelers who rely on assistance animals, it's important to note that Serena's House - Manila's policy states that service animals are not allowed. This is a crucial detail for guests who travel with service animals and need to make alternative arrangements for their pets. Understanding this policy in advance ensures a smooth travel experience and avoids any potential issues upon arrival.

This policy is specific to service animals and does not extend to other types of pets. Travelers with service animals should consider this when making their booking. It is always advisable to confirm pet policies directly with the hotel if you have specific needs or questions regarding animal companions during your stay.

Check-in and Check-out Information

Upon arrival at Serena's House - Manila, you can proceed with check-in starting from 14:00. This standard check-in time allows the hotel staff ample time to prepare your room after the previous guest's departure, ensuring it is clean and ready for your arrival. When you check in, you will likely be asked to present a valid ID and possibly a booking confirmation.

If you happen to arrive earlier than 14:00, it's a good idea to inquire at the front desk if an early check-in is possible. While not guaranteed, sometimes rooms become available sooner. If not, you can usually store your luggage with the hotel and begin exploring the nearby attractions or enjoy the hotel's facilities, such as the swimming pool, while you wait.

Check-out time is before 12:00. This allows the hotel to prepare the rooms for incoming guests scheduled for that day. If you require a later check-out, it's best to arrange this with the reception in advance, as it may be subject to availability and potentially an additional fee. If a late check-out isn't possible, you can typically leave your luggage at the hotel's storage facility and continue enjoying your last few hours in Manila.

Your Travel Guide to Manila as a Filipino Traveler

How to Get to Manila from Manila and Major Philippine Cities

For many Filipino travelers, arriving in Manila often means flying into Ninoy Aquino International Airport (NAIA). Numerous domestic flights connect major cities like Cebu, Davao, and Iloilo to Manila daily. Fares can vary significantly depending on the airline and how far in advance you book, but you can often find competitive prices by using Traveloka to book your flight. Travel time from these cities typically ranges from 1 to 2 hours.

If you're coming from Luzon's other regions, bus travel is a very common and economical option. Major bus terminals in Manila serve routes from provinces like Pampanga, Baguio, and Bicol. Bus journeys can range from a few hours to over ten hours, depending on the origin city. Fares are generally budget-friendly, making it a popular choice for many Filipino families and solo travelers.

For those within driving distance, navigating to Manila via expressways is also feasible. Major highways connect the capital to various parts of Luzon. Ensure your vehicle is in good condition and be prepared for potential traffic, especially as you approach the city center. Having a reliable GPS or navigation app can be very helpful for a smoother drive.

Best Time to Visit Manila

Manila experiences a tropical climate, with two main seasons: the dry season and the wet season. The dry season, typically from November to April, offers the most pleasant weather for exploring the city. Temperatures are warm but often tempered by lower humidity, making outdoor activities more comfortable. This period, especially from December to February, is considered the cooler part of the dry season and is a popular time for both local and international tourists.

The wet season runs from May to October and is characterized by higher humidity and frequent rainfall, often in the form of heavy afternoon downpours. While this season might deter some from outdoor activities, it also means fewer crowds and potentially lower accommodation prices. If you don't mind occasional rain showers and are looking for a more budget-friendly trip, visiting during the wet season can still be very rewarding. Planning your itinerary to include indoor attractions on rainy days is a good strategy.

Food and Dining Near Manila — What Filipino Travelers Must Try

No trip to Manila is complete without indulging in its rich culinary landscape. A must-try is Adobo, the unofficial national dish, featuring meat (often chicken or pork) braised in soy sauce, vinegar, garlic, and peppercorns. Its savory and tangy profile is a beloved classic. You can find excellent versions in traditional Filipino restaurants and even in casual eateries across Malate.

Another iconic dish is Sinigang, a sour and savory soup, typically made with tamarind broth and a choice of meat or seafood, along with various vegetables. The comforting warmth and distinct sourness make it a favorite, especially on cooler evenings or after a long day. Many local carinderias and restaurants serve this hearty soup.

For those with a sweet tooth, Halo-Halo is an absolute delight. This popular dessert is a colorful concoction of shaved ice, milk, sweet beans, fruits, jellies, leche flan, and ube ice cream. It's the perfect refreshing treat to beat the Manila heat. You'll find numerous stalls and cafes offering their own unique take on this beloved dessert.

Don't forget to sample Lechon, a whole roasted pig known for its incredibly crispy skin and succulent meat. While often a centerpiece for celebrations, many restaurants offer Lechon portions for everyday enjoyment. Its rich flavor and satisfying crunch make it a truly Filipino culinary experience that is worth seeking out.

Local Culture, Safety Tips, and Essential Apps for Manila

Filipino culture is known for its warmth and hospitality. When interacting with locals, a polite demeanor and a smile go a long way. It's customary to use "po" and "opo" when addressing elders or those in authority as a sign of respect. While generally safe, it's always wise to be aware of your surroundings, especially in crowded areas, and keep your valuables secure.

For safety, avoid displaying expensive items openly and be cautious of unsolicited offers or overly friendly strangers. It's advisable to use reputable transportation services like taxis hailed from designated areas or ride-sharing apps. In case of emergencies, know the local emergency numbers. Having a basic understanding of these cultural nuances and safety practices will enhance your experience in Manila.

To navigate Manila more easily, several apps can be incredibly useful. Ride-sharing apps like Grab are essential for getting around efficiently and safely. Navigation apps such as Google Maps are indispensable for finding your way through the city's streets. For communication, messaging apps like WhatsApp or Viber are widely used by Filipinos. Having these apps installed can significantly streamline your travel.

Frequently Asked Questions About Serena's House - Manila

What are the check-in and check-out times at Serena's House - Manila?

At Serena's House - Manila, the standard check-in time begins from 14:00 onwards. This allows the hotel staff sufficient time to ensure that your room is meticulously prepared and ready for your arrival, providing a clean and comfortable space from the moment you step in. It's advisable to plan your travel schedule accordingly to meet this check-in window.

For guests departing, the check-out time is set before 12:00. If you have a flight or further travel plans that require you to stay a bit longer, you can inquire at the reception about the possibility of a late check-out. While this service may incur an additional fee and is subject to room availability, the hotel often provides luggage storage facilities, allowing you to continue exploring or relaxing without your bags.

Does Serena's House - Manila provide breakfast?

Based on the provided information, breakfast is not listed as an included amenity at Serena's House - Manila. This means that guests will need to make their own arrangements for their morning meal. However, this presents a great opportunity to explore the local culinary scene right outside the hotel.

The Malate area, where the hotel is situated, is brimming with various dining options. From local eateries serving Filipino breakfast staples to cafes offering continental choices, you'll find plenty of places nearby to start your day. Exploring these local spots can be a delightful part of your Manila experience, allowing you to taste authentic flavors and discover hidden culinary gems just a short walk from your accommodation.

How do I book Serena's House - Manila on Traveloka?

Booking your stay at Serena's House - Manila through Traveloka is a straightforward process designed for your convenience. Simply visit the Traveloka website or open the mobile app and navigate to the hotel booking section. You can then enter "Serena's House - Manila" in the search bar or browse through hotels in the Malate area.

Once you find the hotel listing, select your desired dates of stay and the number of guests. You will then see the available room types and their corresponding rates. Review the details, compare options, and proceed to the payment page. Traveloka offers a variety of secure payment methods, making it easy to complete your transaction. After successful payment, you will receive a confirmation email, and you're all set to book hotel accommodations with ease.

What are the best attractions near Serena's House - Manila?

Serena's House - Manila is conveniently located near several points of interest. Robinsons Place Manila, a large shopping and entertainment complex, is just 618 meters away, perfect for shopping, dining, or catching a movie. For a taste of local life and evening entertainment, Remedios Circle is a mere 64 meters from the hotel, surrounded by numerous restaurants and bars.

History buffs will appreciate the proximity of Malate Church, located only 232 meters away, offering a glimpse into Manila's past. If you are attending an event, the Philippine International Convention Center (PICC) is about 1.76 km away, making it an accessible option. You can easily plan your visits to these sites and more by using Traveloka to book attractions that interest you.

Is Serena's House - Manila good value for Filipino travelers?

Yes, Serena's House - Manila offers great value for money, especially for Filipino travelers seeking a comfortable mid-range stay. Its 3-star rating indicates that it provides essential amenities and services that meet the needs of most travelers without the higher costs associated with luxury accommodations. The hotel offers a pleasant and functional base for exploring the city.

The fact that the hotel has accumulated 127 guest reviews suggests a consistent level of service and guest satisfaction, which is a strong indicator of its reliability. Coupled with its convenient location in Malate and facilities like a swimming pool, it presents a well-rounded offering that balances comfort, accessibility, and affordability, making it a smart choice for budget-conscious yet discerning travelers.

Why Book on Traveloka?

Whether you need a cheap hotel or an upscale property, Traveloka connects Filipino travelers with thousands of hotels across the Philippines.

Thousands of Hotels Across the Philippines and Beyond

Traveloka provides an extensive selection of accommodations, not just in Manila but across the entire Philippines and numerous international destinations. This vast network means you can easily find a place to stay that fits your specific needs and budget, whether you're planning a staycation in Metro Manila or a trip to a far-flung province.

For Filipino travelers, this breadth of choice is invaluable. You can compare different hotels, read reviews, and find the best deals all in one place. Whether you're looking for a budget-friendly option or a more upscale experience, Traveloka's comprehensive listings ensure you have plenty of options to choose from, making your travel planning simpler and more efficient. You can easily find a cheap hotel that suits your requirements.

This extensive inventory is constantly updated, ensuring you have access to the latest availability and pricing. It simplifies the process of finding the right accommodation, allowing you to focus more on the exciting aspects of your trip rather than getting bogged down in endless searches. The platform is designed to cater to the diverse travel needs of Filipinos.

Flexible Payment Options Made for Filipinos

Understanding the diverse payment preferences of Filipino travelers, Traveloka offers a wide array of flexible payment methods. You can conveniently settle your bookings using popular e-wallets like GCash and Maya, which are widely used across the country. This makes transactions quick and accessible for many users.

In addition to e-wallets, Traveloka also accepts major credit and debit cards, as well as direct bank transfers. For those who prefer to pay over time, Traveloka PayLater provides an option to book now and pay later, offering added flexibility for managing your travel expenses. This range of payment solutions ensures that booking your next trip is as seamless as possible.

These payment options are integrated to provide a secure and user-friendly checkout experience. Whether you're booking a hotel, flight, or attraction, you can choose the method that best suits your financial situation and preferences, making travel planning more manageable and accessible for everyone.

Earn Rewards Every Time You Book

Every booking you make on Traveloka contributes to earning Traveloka Points, a loyalty program designed to reward frequent travelers. These points accumulate with each transaction, whether it's for hotels, flights, or activities, providing tangible benefits for your continued patronage.

These accumulated Traveloka Points can then be redeemed for discounts on future bookings, effectively lowering the cost of your next travel adventure. This rewards system encourages users to consolidate their travel bookings through the platform, maximizing savings and enhancing the overall value of their travel experiences. It’s a great way to make your trips more economical.

The process of earning and redeeming points is designed to be simple and transparent. By consistently booking through Traveloka, you can significantly reduce your travel expenses over time, making it easier to plan more trips and explore more destinations. This loyalty program is a key reason why many Filipinos choose Traveloka for their travel needs.

Book Serena's House - Manila on Traveloka Today

Serena's House - Manila offers a comfortable and convenient 3-star accommodation option for travelers exploring the dynamic city of Manila. With its accessible location in the lively Malate district, proximity to key attractions like Robinsons Place Manila and Remedios Circle, and essential facilities such as a swimming pool, it provides great value for money. The hotel's 19 rooms and positive guest reviews indicate a reliable and pleasant stay.

For a seamless booking experience and access to flexible payment options and rewards, choose Traveloka. You can easily secure your accommodation at Serena's House - Manila by visiting Traveloka today. Start planning your Manila adventure and book hotel rooms with confidence, knowing you're getting a great deal.

All facilities in Serena's House - Manila

Swimming Pool Serena's House - Manila
Swimming Pool
Entertainment Facility Serena's House - Manila
Entertainment Facility
Fitness Center Serena's House - Manila
Fitness Center
Common Space Serena's House - Manila
Common Space
Exterior Serena's House - Manila
Exterior

General

  • Parking
  • Smoking area
  • Terrace

Things to Do

  • Outdoor pool
  • Garden

Hotel Services

  • Luggage storage
  • Express check-out

Accessibilty

  • Disabled access friendly

Public Facilities

  • Elevator

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Serena's House - Manila

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 3000 per stay
  • Cash Breakage deposit: PHP 3000 per stay

We have included all charges provided to us by the property.

Guests must provide proof of COVID-19 vaccination, Contactless check-out is available, Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours, Private host property, Minimum age for negative COVID-19 test result requirement: 18, Property uses a professional cleaning service, Negative COVID-19 test result must be of specific type(s): Antigen, COVID-19 vaccine must have been received a minimum number of days before check-in: 1, Noise-free rooms not guaranteed, Cashless transactions are available, Minimum age for proof of COVID-19 vaccination requirement: 18, Contactless check-in is available, Property does not offer onsite COVID-19 testing, Guests must provide health documentation, Guests must provide a negative COVID-19 test result, Cash deposit required, No cribs (infant beds) available, Events/parties not allowed
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: PHP 300 per day
  • Rollaway bed fee: PHP 1000 per stay
  • Pool fee: PHP 150 per person per night
  • Facilities fee: PHP 150 per person, per night and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Serena's House - Manila
19
Another facilities in Serena's House - Manila
Parking, Smoking area, Terrace, Outdoor pool, Garden

Frequently asked question in Serena's House - Manila

What are available facilities at Serena's House - Manila?
There are top facilites at Serena's House - Manila such as Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serena's House - Manila?
The standard check-in time at Serena's House - Manila is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Serena's House - Manila?
Serena's House - Manila is a 3.0-star hotel.
How many rooms are available at Serena's House - Manila?
Serena's House - Manila has 19 rooms in total.
Does Serena's House - Manila provide parking?
Yes, Serena's House - Manila provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Serena's House - Manila

7.2
Pleasant
From 124 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

7.0

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Traveler Reviews Serena's House - Manila

Number of reviews per page
20
40
Top reviews
Christian
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I absolutely enjoyed staying here. Staff are very helpful, nice pool and game room. The restaurant has great food and the location is perfect! I will be returning soon!
Robby
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes
Robby
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Will be back soon
Roderick
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Bad communication with property management regarding the availability and readiness of room reservation on time of arrival.
Fritzie
icon-Business Family
Business Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great place to stay
Daniel
icon-Leisure
Leisure
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Even though this property is well located, the door was chewed up like someone tried to break in, and I had to pay for the amenities like the pool and the gym.
anthony
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Great service nice people
Steven
icon-
2.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The room was simply awful, the mirror was filthy, bathroom surfaces dotted with cigarette burns and lots of clubs on the road so it it very noisy. The only saving grace wasnthe ac was so loud it blocked some outside out. This is not a hotel, its a room claimed by someone in a larger hotel. Booked 2 nights, left after 1.
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JAREON
icon-Leisure
Leisure
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I originally picked the property, because I needed a gym. There were so many roaches in the room that I cancelled my reservation.
Mark
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Surrounding area is trash The streets stink The room had a smoke smell The manager never responded to whether the room was a smokers room despite ashtrays on table. Everything in the room was old dirty never cleaned Bed linens dirty paper thin Next ROACHES on the washroom and kitchen area I killed about seven
Avishai
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

I had a great time, I was pleasantly surprised by this place. Very clean, nice location, and very nice pool. Eden and Nora at the reception were very helpful, and kind and accommodated my needs.
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

The accommodation is in a good spot close to Robinsons Mall. Suermarket and Korean restaurants right outside. Close to Mabini Street. We were on the 22nd floor wth great views of Manila. The facilities of the apartment are dated and in need of a refurbishment. A touch of pInt here and there plus modern furniture wouls make this place great. The price for our stay was very reasonable but i think iwould be happy to pay more if the rooms are modernised with better decoration.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

The pros: Safe location, many restaurants surrounding, karaoke surrounding, friendly desk and security all helpful, the host will have someone greet you and help with bags but after that you are on your own. Washer, blackout curtains, very quiet you don't breally hear much from street or ourside the apartment, airconditioned so you stay comfy. And plenty of fans and the window. Soap and shampoo in bathroom. Pool on 7th floor. There is a wine opener and a bottle opener and hair dryer. The cons: The tv turns on yet didn't work at all as could not get a signal. I contacted the host and no response the entire time. I have a foreign number so I don't have data to call international so I needed to use email. No additional toilet paper provided and the roll was almost gone upon arrival. You can feel the coils in the old mattress, they are very painful and loud as if they've got lot of mileage on them. I chose to sleep on the couch which was barely comfortable but did the trick. The microwave is on top of fridge but no plug there. You need to move it to a plug and move it back before you leave The shower curtain is filthy with black mold at bottom. Needs replacing. Many ugly burn marks in the bathroom. Bathroom is needing an update. Walls are needing cleaining or fresh paint. There are very limited utensils one plate one bowl one glass one cup one fork one spoon. No laundry soap but its just inconvenient as you can go to 711. No toaster,or rice maker. No iron for clothes.
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Gerald
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The place was filled with bugs. Was there with my fiancee, the front desk called at 11pm said a guest was there for me, i go down to the lobby and she already sent the lady upstairs without me knowing (i passed the lady in the elevator) the front desk says she already went up i get back to my room and this girl is punching in the code to my room...Imagine the explaining i had to do to my fiancee that they sent a streetwalker to my room! Unacceptable.
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Michael
icon-Family
Family
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Good stay but poor communication with its clients ..... as we found out. They never sent a password to us as promised in their literature. Thus, we were always guessing as to whether our reservation was fully acknowledged. Poor communication between Serena's and its client. It was not our fault.
Karen
icon-Family
Family
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

my stay was comportable, and the staff are friendly..
joel
icon-Family
Family
4.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Location is good, service is slow and unexpected fees will always ruin your stay. It is what you get for a low priced hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

The location was ideal for what I needed a very short walk to shops and restaurants Good for taxi services as well as Grab (Uber) Friendly customer service Very reasonably priced
PETER
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Happily large unit accomodation, very good location, well equipped, reasonably priced... No housekeeping, Lousy tv station availability, very noisy a/c, mouldy bathroom and the 2nd most uncomfortable couch in over 100 hotel rooms I've been in...
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Nice view of Malate on the 26th floor. Front desk check in check out was smooth. Helpfull staff. I didn’t like that there’s no hot water in the shower and Area is situated in the red district. It’s a noisy area. I had a jet lag so it was ok but if you want to sleep in,you can’t because of the noise inside in the hallway and outside in the streets. Overall,the price is okay but it’s just an ordinary place to stay,nothing to be excited about😁. At least my family was able to visit me during the day. Thank you.
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Others 4 Serena's House - Manila

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7.2
Pleasant
From 124 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

7.0

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Traveler Reviews Serena's House - Manila

Number of reviews per page
20
40
Top reviews
Christian
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I absolutely enjoyed staying here. Staff are very helpful, nice pool and game room. The restaurant has great food and the location is perfect! I will be returning soon!
Robby
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes
Robby
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Will be back soon
Roderick
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Bad communication with property management regarding the availability and readiness of room reservation on time of arrival.
Fritzie
icon-Business Family
Business Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great place to stay
Daniel
icon-Leisure
Leisure
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Even though this property is well located, the door was chewed up like someone tried to break in, and I had to pay for the amenities like the pool and the gym.
anthony
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Great service nice people
Steven
icon-
2.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

The room was simply awful, the mirror was filthy, bathroom surfaces dotted with cigarette burns and lots of clubs on the road so it it very noisy. The only saving grace wasnthe ac was so loud it blocked some outside out. This is not a hotel, its a room claimed by someone in a larger hotel. Booked 2 nights, left after 1.
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JAREON
icon-Leisure
Leisure
4.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I originally picked the property, because I needed a gym. There were so many roaches in the room that I cancelled my reservation.
Mark
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Surrounding area is trash The streets stink The room had a smoke smell The manager never responded to whether the room was a smokers room despite ashtrays on table. Everything in the room was old dirty never cleaned Bed linens dirty paper thin Next ROACHES on the washroom and kitchen area I killed about seven
Avishai
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

I had a great time, I was pleasantly surprised by this place. Very clean, nice location, and very nice pool. Eden and Nora at the reception were very helpful, and kind and accommodated my needs.
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

The accommodation is in a good spot close to Robinsons Mall. Suermarket and Korean restaurants right outside. Close to Mabini Street. We were on the 22nd floor wth great views of Manila. The facilities of the apartment are dated and in need of a refurbishment. A touch of pInt here and there plus modern furniture wouls make this place great. The price for our stay was very reasonable but i think iwould be happy to pay more if the rooms are modernised with better decoration.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

The pros: Safe location, many restaurants surrounding, karaoke surrounding, friendly desk and security all helpful, the host will have someone greet you and help with bags but after that you are on your own. Washer, blackout curtains, very quiet you don't breally hear much from street or ourside the apartment, airconditioned so you stay comfy. And plenty of fans and the window. Soap and shampoo in bathroom. Pool on 7th floor. There is a wine opener and a bottle opener and hair dryer. The cons: The tv turns on yet didn't work at all as could not get a signal. I contacted the host and no response the entire time. I have a foreign number so I don't have data to call international so I needed to use email. No additional toilet paper provided and the roll was almost gone upon arrival. You can feel the coils in the old mattress, they are very painful and loud as if they've got lot of mileage on them. I chose to sleep on the couch which was barely comfortable but did the trick. The microwave is on top of fridge but no plug there. You need to move it to a plug and move it back before you leave The shower curtain is filthy with black mold at bottom. Needs replacing. Many ugly burn marks in the bathroom. Bathroom is needing an update. Walls are needing cleaining or fresh paint. There are very limited utensils one plate one bowl one glass one cup one fork one spoon. No laundry soap but its just inconvenient as you can go to 711. No toaster,or rice maker. No iron for clothes.
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Gerald
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

The place was filled with bugs. Was there with my fiancee, the front desk called at 11pm said a guest was there for me, i go down to the lobby and she already sent the lady upstairs without me knowing (i passed the lady in the elevator) the front desk says she already went up i get back to my room and this girl is punching in the code to my room...Imagine the explaining i had to do to my fiancee that they sent a streetwalker to my room! Unacceptable.
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Michael
icon-Family
Family
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Good stay but poor communication with its clients ..... as we found out. They never sent a password to us as promised in their literature. Thus, we were always guessing as to whether our reservation was fully acknowledged. Poor communication between Serena's and its client. It was not our fault.
Karen
icon-Family
Family
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

my stay was comportable, and the staff are friendly..
joel
icon-Family
Family
4.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Location is good, service is slow and unexpected fees will always ruin your stay. It is what you get for a low priced hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

The location was ideal for what I needed a very short walk to shops and restaurants Good for taxi services as well as Grab (Uber) Friendly customer service Very reasonably priced
PETER
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Happily large unit accomodation, very good location, well equipped, reasonably priced... No housekeeping, Lousy tv station availability, very noisy a/c, mouldy bathroom and the 2nd most uncomfortable couch in over 100 hotel rooms I've been in...
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Nice view of Malate on the 26th floor. Front desk check in check out was smooth. Helpfull staff. I didn’t like that there’s no hot water in the shower and Area is situated in the red district. It’s a noisy area. I had a jet lag so it was ok but if you want to sleep in,you can’t because of the noise inside in the hallway and outside in the streets. Overall,the price is okay but it’s just an ordinary place to stay,nothing to be excited about😁. At least my family was able to visit me during the day. Thank you.
Read More
Number of reviews per page
20
40