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Old Town Chambers, Autograph Collection

Hotels
9.6
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Gabriele

10.0
/ 10
We always have a wonderful time here. Great location and apartment. Couldn’t recommend it highly enough

David

10.0
/ 10
Had a lovely stay at the Old Town Chambers - the staff were really lovely and welcoming. The room was great, very comfortable and had a wonderful view over the city. The location is brilliant for exploring Edinburgh - I couldn't recommend more.

Edward

10.0
/ 10
Had a city view room this time. Prefer the other building. Same great service. Same great stay.
In the Area
See Map
Royal Mile, 329 High Street, Edinburgh, Scotland, EH1 1PN

Main Facilities

Read More
24-Hour Front Desk
WiFi
Old Town Chambers, Autograph Collection is located in area / city Edinburgh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Old Town Chambers, Autograph Collection

Royal Mile, 329 High Street, Edinburgh, Scotland, EH1 1PN
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Discover More About Old Town Chambers, Autograph Collection

Discover the Charm of Old Town Chambers, Autograph Collection

Welcome to Old Town Chambers, Autograph Collection, a distinguished hotel offering an unforgettable experience in the heart of Scotland. This introduction aims to provide you with all the essential information you need as you consider making Old Town Chambers, Autograph Collection your home away from home. We are dedicated to ensuring your stay is comfortable, memorable, and filled with the unique character that defines our establishment.

Old Town Chambers, Autograph Collection Location

Nestled in the historic Royal Mile, Old Town Chambers, Autograph Collection is ideally situated in the vibrant Old Town district of Edinburgh. You'll find us at Royal Mile, 329 High Street, Edinburgh, Scotland, EH1 1PN, placing you right in the midst of centuries of history and culture. Our prime location means you are just a short stroll from key landmarks and attractions, offering unparalleled convenience for exploration. The atmosphere here is one of timeless elegance, with the buzz of the city just outside your door, yet offering a sense of serene escape within our walls. For those arriving by public transport, the nearest major transit hub is easily accessible, ensuring a smooth journey to our doorstep.

Old Town Chambers, Autograph Collection Facilities & Services

Facilities for guests at Old Town Chambers, Autograph Collection are designed to cater to every need, ensuring a seamless and enjoyable stay. We pride ourselves on offering a comprehensive range of services to enhance your comfort and convenience.
  • Concierge Services:

    Our knowledgeable concierge team is available to assist with recommendations, bookings, and any queries you may have about exploring Edinburgh.
  • Wi-Fi Access:

    Complimentary high-speed Wi-Fi is available throughout the hotel, keeping you connected during your stay.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, open daily from 6:00 AM to 10:00 PM. No additional fee.
  • Lounge Areas:

    Relax and unwind in our beautifully appointed lounge areas, perfect for quiet contemplation or informal meetings.
  • Luggage Storage:

    Secure luggage storage is available for your convenience before check-in or after check-out.
  • Daily Housekeeping:

    Our dedicated housekeeping staff ensures your room is kept immaculate throughout your stay.
  • 24-Hour Front Desk:

    Our reception is staffed around the clock to assist you at any time.
  • On-site Dining:

    Enjoy exquisite culinary experiences at our on-site restaurant and bar.

Old Town Chambers, Autograph Collection Room Types

Discover a range of thoughtfully designed accommodations, each offering a unique blend of comfort and style. The room types of Old Town Chambers, Autograph Collection are curated to suit various preferences and needs, ensuring a restful retreat after a day of exploring.
  • Chambers Suite:

    These spacious suites offer a luxurious living area and a separate bedroom, with some featuring stunning city views. Available as non-smoking. Bathtub included in select suites.
  • Deluxe Room:

    Our Deluxe Rooms provide a comfortable and elegant space, perfect for solo travelers or couples. Available with city views and as non-smoking. Bathtub available in select rooms.
  • Executive Room:

    Offering enhanced amenities and space, Executive Rooms are designed for those seeking a little extra comfort and convenience. Available as non-smoking. Bathtub available in select rooms.
  • Studio Apartment:

    For longer stays or those desiring more independence, our Studio Apartments feature a kitchenette and ample living space. Available as non-smoking. Bathtub available in select apartments.
Please note that all rooms are designated as non-smoking. Specific room types may include a bathtub; please check room details when booking.

Old Town Chambers, Autograph Collection Dining & Restaurants

Indulge your palate with the exceptional dining experiences offered at Old Town Chambers, Autograph Collection. Our culinary offerings are crafted with the finest ingredients, promising a delightful gastronomic journey.
  • The Witchery by the Castle:

    Experience fine dining with a dramatic and romantic ambiance, offering exquisite Scottish cuisine. Estimated price per person: £70-£100. Operating hours: Lunch 12:00 PM - 2:30 PM, Dinner 5:00 PM - 10:00 PM.
  • The Secret Garden:

    Enjoy a more relaxed setting with a menu featuring contemporary dishes and a selection of fine wines. Estimated price per person: £40-£60. Operating hours: Breakfast 7:00 AM - 10:30 AM, Lunch 12:00 PM - 3:00 PM, Dinner 5:30 PM - 9:30 PM.
  • The Library Bar:

    Unwind with a handcrafted cocktail or a selection of premium spirits in our sophisticated bar. Estimated price per person for drinks: £10-£15. Operating hours: 11:00 AM - 11:00 PM.

Old Town Chambers, Autograph Collection Nearby Attractions and Activities

Immerse yourself in the rich history and vibrant culture of Edinburgh with these must-visit attractions located near Old Town Chambers, Autograph Collection.
  • Edinburgh Castle:

    A historic fortress that dominates the skyline of Edinburgh from its position on Castle Rock.
  • The Royal Mile:

    The famous street that runs through the heart of the Old Town, connecting Edinburgh Castle to the Palace of Holyroodhouse.
  • Holyrood Palace:

    The official residence of the British monarch in Scotland, steeped in royal history.
  • National Museum of Scotland:

    Discover Scotland's past, present, and future through diverse collections.
  • Scotch Whisky Experience:

    Embark on a sensory journey to learn about and taste Scotland's national drink.
If you are looking for other activities around Old Town Chambers, Autograph Collection, check out the best deals on Traveloka: Recommended activities in Edinburgh!

How to Get to Old Town Chambers, Autograph Collection from the Airport

Navigating your way to Old Town Chambers, Autograph Collection is straightforward, with several convenient options available. Understanding how to get to Old Town Chambers, Autograph Collection ensures a stress-free arrival.
  • Airport Taxi:

    Metered taxis are readily available outside the airport terminal. The journey to Old Town Chambers, Autograph Collection typically takes around 30-45 minutes, depending on traffic, and would cost approximately £25-£35.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient door-to-door transfer. Estimated cost is similar to a taxi.
  • Airlink 100 Bus:

    This express bus service runs frequently from Edinburgh Airport to the city center, with a stop within walking distance of the hotel. The journey takes about 30 minutes and costs around £5.00 for a single ticket.
  • Private Airport Transfer:

    For ultimate convenience and comfort, consider pre-booking an airport transfer service. This service can be arranged directly through the hotel or via airport transfer services. Prices vary depending on the vehicle type and service provider, but typically range from £40-£60.

Summary of Why You Should Choose to Stay at Old Town Chambers, Autograph Collection

Choosing Old Town Chambers, Autograph Collection means opting for an experience steeped in history, luxury, and unparalleled service. We are confident that your stay with us will be exceptional.
  • Prime Location:

    Situated in the heart of Edinburgh's historic Old Town, offering easy access to major attractions.
  • Elegant Accommodations:

    Beautifully appointed rooms and suites providing comfort and style.
  • Exceptional Dining:

    Savor exquisite culinary creations at our on-site restaurants.
  • Impeccable Service:

    Our dedicated staff are committed to ensuring your every need is met.
  • Unique Atmosphere:

    Experience the charm and character of a historic building combined with modern luxury.
Room availability at Old Town Chambers, Autograph Collection is often in high demand, so we recommend booking in advance. Booking Old Town Chambers, Autograph Collection is simple and secure through Traveloka. Book budget hotels in Easily book domestic and international flights at low prices

All facilities in Old Town Chambers, Autograph Collection

Bar, Cafe and Lounge Old Town Chambers, Autograph Collection
Bar, Cafe and Lounge
Entertainment Facility Old Town Chambers, Autograph Collection
Entertainment Facility
Fitness Center Old Town Chambers, Autograph Collection
Fitness Center
Common Space Old Town Chambers, Autograph Collection
Common Space
Lobby Old Town Chambers, Autograph Collection
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Old Town Chambers, Autograph Collection

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Due to the historical location, access to the property is through narrow alleyways with stairs that cannot be avoided.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Old Town Chambers, Autograph Collection
75
Number of floors in Old Town Chambers, Autograph Collection
5
Another facilities in Old Town Chambers, Autograph Collection
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Old Town Chambers, Autograph Collection

What are available facilities at Old Town Chambers, Autograph Collection?
There are top facilites at Old Town Chambers, Autograph Collection such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Old Town Chambers, Autograph Collection?
The standard check-in time at Old Town Chambers, Autograph Collection is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Old Town Chambers, Autograph Collection provide breakfast?
Yes, Old Town Chambers, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Old Town Chambers, Autograph Collection?
Old Town Chambers, Autograph Collection is a 5.0-star hotel.
How many floors does Old Town Chambers, Autograph Collection have?
Old Town Chambers, Autograph Collection has 5 floors.
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More Reviews from Other Guests in Old Town Chambers, Autograph Collection

9.6
Exceptional
From 1,002 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Old Town Chambers, Autograph Collection

Number of reviews per page
20
40
Top reviews
Gabriele
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We always have a wonderful time here. Great location and apartment. Couldn’t recommend it highly enough
Jeremy
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This was a lovely hotel overall. The family room was exceptionally clean and comfortable, and the bedroom and cubby-hole space perfect. The wi-fi didn't work so well, and so the TV and the Bose music speaker didn't connect - small things, but if they're being provided, they should work. The room was quite a way from reception, so they need to look at how the wi-fi and connectivity can be better. The front desk staff were excellent - very helpful and keen to look after guests in every way. Requested a firm pillow as those provided are soft, but numerous. They didn't have any, but tried to put something together using sofa cushions. The staff were excellent. The hotel is literally in the middle of the Royal Mile, so if you're wanting to be in that area of Edinburgh it's perfectly located.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a lovely stay at the Old Town Chambers - the staff were really lovely and welcoming. The room was great, very comfortable and had a wonderful view over the city. The location is brilliant for exploring Edinburgh - I couldn't recommend more.
Brandalyn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location, very spacious room, excellent staff.
Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had a city view room this time. Prefer the other building. Same great service. Same great stay.
Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent accommodations on the Royal Mile. Top notch staff provided fantastic service. Rooms are more small apartments than hotel room. Terrific spot.
Sean
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing staff and perfect room
Melany
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful Hotel, perfect location as so many of the must see sights are a short walking distance. Staff was very accommodating. Highly recommended.
Lucinda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Check in was seamless, our suite was immaculate, fully equipped and with a perfect city view. Having visited before, the standard has not altered at all. Staff polite, accommodating and friendly. Old Chambers is an ideal, luxurious venue to stay - ideally situated to visit all Edinburgh has to offer; most is walkable except for The Royal Yacht Britannia which is easily accessible by the super efficient trams that operate around the city. Highly recommended.
Read More
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was amazing with plenty of space, the washing machine is a bonus. My teenage daughter had her own little room in the alcove which she loved. The hotel is very central to walk to all the tourist attractions. All the staff is very nice and ready to help you.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A hotel full of character with an incredible design covering three interconnected buildings. Great location on the Royal Mile with direct access also down to the Waverly Station area and the city center. We loved OTC and would definitely stay again.
Claudio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excelente ubicación
Jamila
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I've traveled all around the world and stayed in all kinds of hotels. This one was one of the worst stays I've ever had. The room was nice and location was convenient however everything in the room was broken. We had to call 3 times to fix the washing machine, the dishwasher was also not working along with the safe needing new batteries. (That was the only easy fix). The heat wasn't working when we got there and it took over 7 hours and multiple people to get it going. It's winter and it was cold!!! Never once did i get an apology for all of the inconveniences. I asked to speak to a manager and they wouldn't even have one call me. The walls are paper thin here so if you like staying up until 3 am when the shouting from the street stops, then you will enjoy this place. I wouldn't recommend this place to my enemy.
Read More
Sharon E
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved our stay at The Old Town Chambers in Edinburgh. Centrally located on the Royal Mile, it's directly across from the beautiful St. Giles Cathedral. Superb for sightseeing and walking! Housekeeping serviced the room every day. It was clean and bright (with three huge windows)! The furnishings, and kitchenette amenities made it very comfortable, and relaxing, and a nice place to “come home” to, after a long day of walking and exploring. It wasn’t the usual soulless hotel room, which we really appreciated! The one thing I would caution against, is using the washer/dryer combo, especially if you’re short on time! It took 3-4 hours to do a small load of laundry! Someone from the front desk came up to help us, as we thought we might be doing something wrong. After looking at it, and fiddling with the buttons, the kind gentleman told us that's how it is, unfortunately! It just takes a long time! The hotel staff were always very friendly and helpful. They even offered us umbrellas one rainy morning, as we were heading out for the day! Oh, and the hotel does have an elevator! Such a wonderful sight, when your feet are burning from walking up and down what seems like10,000 steps! 😊 We loved Edinburgh, and The Old Town Chambers, and would highly recommend this hotel. We’d very happily stay here again!
Read More
Celeste
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The stay started out wonderfully and ended in disappointment. My daughter got very sick and we called the front desk asking for any extra time re checkout. The desk clerk was not interested in helping us in any way. Curt and not kind. . I’ve never experienced that with an Autograph Collection hotel. No attempt was made to help us. Very disappointed and will never stay here again. Basically, soured the whole experience. I would give 2 stars if I hadn’t experienced the welcoming crew when we checked in and the next evening. The afternoon/evening crew had been terrific - Daniel (excellent representative of your establishment), housekeeping for room 307, Stefano,Wally and Oliver. These gentlemen are 5 star. Whoever it was at the front desk who took the call from room 307 in the 0900-1000 hour on Sunday, December 14 2025 asking for a bit of checkout reprieve was able to convey no concern for the guests.
Read More
Sheri
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our family suite was very clean and comfortable. Also, the staff was very friendly and helpful throughout our stay.
justine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wonderful hotel rooms are beautiful
Leslie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean and spacious. The location was spot on for the Royal Mile! Would definitely stay again.
Daniela
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful property and excellent location
Margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful Hotel and fabulous Staff. We could not have asked for a better location. We walked everywhere!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Old Town Chambers, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,002 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Old Town Chambers, Autograph Collection

Number of reviews per page
20
40
Top reviews
Gabriele
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We always have a wonderful time here. Great location and apartment. Couldn’t recommend it highly enough
Jeremy
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This was a lovely hotel overall. The family room was exceptionally clean and comfortable, and the bedroom and cubby-hole space perfect. The wi-fi didn't work so well, and so the TV and the Bose music speaker didn't connect - small things, but if they're being provided, they should work. The room was quite a way from reception, so they need to look at how the wi-fi and connectivity can be better. The front desk staff were excellent - very helpful and keen to look after guests in every way. Requested a firm pillow as those provided are soft, but numerous. They didn't have any, but tried to put something together using sofa cushions. The staff were excellent. The hotel is literally in the middle of the Royal Mile, so if you're wanting to be in that area of Edinburgh it's perfectly located.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a lovely stay at the Old Town Chambers - the staff were really lovely and welcoming. The room was great, very comfortable and had a wonderful view over the city. The location is brilliant for exploring Edinburgh - I couldn't recommend more.
Brandalyn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location, very spacious room, excellent staff.
Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Had a city view room this time. Prefer the other building. Same great service. Same great stay.
Edward
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent accommodations on the Royal Mile. Top notch staff provided fantastic service. Rooms are more small apartments than hotel room. Terrific spot.
Sean
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing staff and perfect room
Melany
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful Hotel, perfect location as so many of the must see sights are a short walking distance. Staff was very accommodating. Highly recommended.
Lucinda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Check in was seamless, our suite was immaculate, fully equipped and with a perfect city view. Having visited before, the standard has not altered at all. Staff polite, accommodating and friendly. Old Chambers is an ideal, luxurious venue to stay - ideally situated to visit all Edinburgh has to offer; most is walkable except for The Royal Yacht Britannia which is easily accessible by the super efficient trams that operate around the city. Highly recommended.
Read More
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was amazing with plenty of space, the washing machine is a bonus. My teenage daughter had her own little room in the alcove which she loved. The hotel is very central to walk to all the tourist attractions. All the staff is very nice and ready to help you.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A hotel full of character with an incredible design covering three interconnected buildings. Great location on the Royal Mile with direct access also down to the Waverly Station area and the city center. We loved OTC and would definitely stay again.
Claudio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excelente ubicación
Jamila
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I've traveled all around the world and stayed in all kinds of hotels. This one was one of the worst stays I've ever had. The room was nice and location was convenient however everything in the room was broken. We had to call 3 times to fix the washing machine, the dishwasher was also not working along with the safe needing new batteries. (That was the only easy fix). The heat wasn't working when we got there and it took over 7 hours and multiple people to get it going. It's winter and it was cold!!! Never once did i get an apology for all of the inconveniences. I asked to speak to a manager and they wouldn't even have one call me. The walls are paper thin here so if you like staying up until 3 am when the shouting from the street stops, then you will enjoy this place. I wouldn't recommend this place to my enemy.
Read More
Sharon E
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved our stay at The Old Town Chambers in Edinburgh. Centrally located on the Royal Mile, it's directly across from the beautiful St. Giles Cathedral. Superb for sightseeing and walking! Housekeeping serviced the room every day. It was clean and bright (with three huge windows)! The furnishings, and kitchenette amenities made it very comfortable, and relaxing, and a nice place to “come home” to, after a long day of walking and exploring. It wasn’t the usual soulless hotel room, which we really appreciated! The one thing I would caution against, is using the washer/dryer combo, especially if you’re short on time! It took 3-4 hours to do a small load of laundry! Someone from the front desk came up to help us, as we thought we might be doing something wrong. After looking at it, and fiddling with the buttons, the kind gentleman told us that's how it is, unfortunately! It just takes a long time! The hotel staff were always very friendly and helpful. They even offered us umbrellas one rainy morning, as we were heading out for the day! Oh, and the hotel does have an elevator! Such a wonderful sight, when your feet are burning from walking up and down what seems like10,000 steps! 😊 We loved Edinburgh, and The Old Town Chambers, and would highly recommend this hotel. We’d very happily stay here again!
Read More
Celeste
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The stay started out wonderfully and ended in disappointment. My daughter got very sick and we called the front desk asking for any extra time re checkout. The desk clerk was not interested in helping us in any way. Curt and not kind. . I’ve never experienced that with an Autograph Collection hotel. No attempt was made to help us. Very disappointed and will never stay here again. Basically, soured the whole experience. I would give 2 stars if I hadn’t experienced the welcoming crew when we checked in and the next evening. The afternoon/evening crew had been terrific - Daniel (excellent representative of your establishment), housekeeping for room 307, Stefano,Wally and Oliver. These gentlemen are 5 star. Whoever it was at the front desk who took the call from room 307 in the 0900-1000 hour on Sunday, December 14 2025 asking for a bit of checkout reprieve was able to convey no concern for the guests.
Read More
Sheri
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Our family suite was very clean and comfortable. Also, the staff was very friendly and helpful throughout our stay.
justine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wonderful hotel rooms are beautiful
Leslie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean and spacious. The location was spot on for the Royal Mile! Would definitely stay again.
Daniela
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful property and excellent location
Margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful Hotel and fabulous Staff. We could not have asked for a better location. We walked everywhere!
Number of reviews per page
20
40