The Swiss Hotel

Hotels
8.2
/10
Very Good
66 reviews

What Guests Say About Their Stay

Steven

10.0
/ 10
The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.

Jennifer

10.0
/ 10
The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!

Jean

10.0
/ 10
I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue. Otherwise, I’m still very happy with my stay and will be coming again.
In the Area
See Map
38 Spur Road, Freetown1, Western Urban, Western, Sierra Leone

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
The Swiss Hotel is a hotel is located at Freetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Swiss Hotel

38 Spur Road, Freetown1, Western Urban, Western, Sierra Leone
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Discover More About The Swiss Hotel

Location


The Swiss Hotel is a hotel is located at Freetown.

About The Swiss Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Swiss Hotel exclusively for you.

The Swiss Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Swiss Hotel.

All facilities in The Swiss Hotel

Others The Swiss Hotel
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Things to Do

  • Garden
  • Beach towel
  • Barbecue

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Swiss Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 8.5 for adults and USD 8.5 for children
  • Airport shuttle fee: USD 20 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 11:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 11:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Swiss Hotel
24
Number of floors in The Swiss Hotel
3
Another facilities in The Swiss Hotel
Laundry service, Welcoming drinks, Newspaper in lobby, Tours, Wedding service

Frequently asked question in The Swiss Hotel

What are available facilities at The Swiss Hotel?
There are top facilites at The Swiss Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Swiss Hotel?
The standard check-in time at The Swiss Hotel is starting from 14:00 - 11:30 while the latest check-out time is at Before 11:00
Does The Swiss Hotel provide breakfast?
Yes, The Swiss Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Swiss Hotel?
The Swiss Hotel is a 4.0-star hotel.
How many floors does The Swiss Hotel have?
The Swiss Hotel has 3 floors.
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More Reviews from Other Guests in The Swiss Hotel

8.2
Very Good
From 66 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews The Swiss Hotel

Number of reviews per page
20
40
Top reviews
JUSU
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All the Staff were professional.
Alfred
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The culture statement all around the hotel
Jesus-Anthony
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were accommodating and nice. The rooms were clean, had everything and very good. The location is in a good spot. The restaurant food was meh but overall it was good - I would stay here again
Sankar
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Noisy environment..literally traffic noise can be heard in the room..front office rude & unprofessional..dirty bed covers & inspite of several complaints it took them so many reminder to chnage it..no pressure in water flow in baths rooms..so overall a medicore hotel ..only exception I can say is food ..its overall good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
Jennifer
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!
Read More
Okey
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very neat and good manager with refairly responsive team, though restaurant and some front desk staff requires further training on effective communication.
Jean
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue. Otherwise, I’m still very happy with my stay and will be coming again.
Read More
Natalie
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Comfortable beds and good AC. Good location.
William
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

All good
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good place in the city, the food was good!
Alfred
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great hotel to get a feeling of safety and culture at the same time
ajay
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

One of the better places in Freetown. Staff are lovely but not the best. I cant blame them for this as conditions in Sierra Leone have been difficult for 30 years and education is not easy. The owner and manager are very nice and help as much as they can. You must have some understanding when travelling to countries that arent famous tourist resorts. Be tolerant with the staff.
Read More
Raymond
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Nice rooms, very clean, but fairly typical for Sierra Leone (IYKYK). After being up country, nice to have hot water and other amenities. The food was very good also. There's a lot of street noise, but it can be minimized by closing any windows and using the AC.
Jan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The apartment was not as listed with very few amenities. There is no pool view from the apartments and they are very noisey. The tv in the unit was old with poor quality and sound the dishes were dirty and scattered in the cabinets. Room service was mediocre and very pricey for the quality. The pool was cold and full of debris and across a busy back alley from the apartments. Much needs to change here in comparison to other places I’ve stayed in the area.
Read More
Prince
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Swiss Hotel. The hotel is clean and well appointed. The staff is friendly and went above and beyond to make my stay comfortable. The pool and outdoor terrace is a definte bonus after a long day. With constant water, electricity, good wifi, great food and clean rooms, the hotel is above the standard in Freetown. I will definitely plan on staying again.
Read More
Mamadou
icon-Business
Business
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

It’s was a very cozy hotel, great location. The stuff was very friendly and professional. The manager Sadio was fantastic and very knowledgeable.
Isatu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

This place feels like home to me ! Love it!
Alfred
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Very nice hotel. Pleasant staffs but need abit of upgrading
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Gorgeous hotel and lovely small pool and pool bar. Great location to get into town or beach. The staff could not gave been friendlier or more helpful. I felt they all became friends -- from the house keepers to bar staff, receptionists and managers. Highly recommended. I will return here on my next visit
Number of reviews per page
20
40

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Others 4 The Swiss Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 66 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Swiss Hotel

Number of reviews per page
20
40
Top reviews
JUSU
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All the Staff were professional.
Alfred
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The culture statement all around the hotel
Jesus-Anthony
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were accommodating and nice. The rooms were clean, had everything and very good. The location is in a good spot. The restaurant food was meh but overall it was good - I would stay here again
Sankar
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Noisy environment..literally traffic noise can be heard in the room..front office rude & unprofessional..dirty bed covers & inspite of several complaints it took them so many reminder to chnage it..no pressure in water flow in baths rooms..so overall a medicore hotel ..only exception I can say is food ..its overall good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
Jennifer
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!
Read More
Okey
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very neat and good manager with refairly responsive team, though restaurant and some front desk staff requires further training on effective communication.
Jean
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue. Otherwise, I’m still very happy with my stay and will be coming again.
Read More
Natalie
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Comfortable beds and good AC. Good location.
William
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

All good
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good place in the city, the food was good!
Alfred
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great hotel to get a feeling of safety and culture at the same time
ajay
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

One of the better places in Freetown. Staff are lovely but not the best. I cant blame them for this as conditions in Sierra Leone have been difficult for 30 years and education is not easy. The owner and manager are very nice and help as much as they can. You must have some understanding when travelling to countries that arent famous tourist resorts. Be tolerant with the staff.
Read More
Raymond
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Nice rooms, very clean, but fairly typical for Sierra Leone (IYKYK). After being up country, nice to have hot water and other amenities. The food was very good also. There's a lot of street noise, but it can be minimized by closing any windows and using the AC.
Jan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The apartment was not as listed with very few amenities. There is no pool view from the apartments and they are very noisey. The tv in the unit was old with poor quality and sound the dishes were dirty and scattered in the cabinets. Room service was mediocre and very pricey for the quality. The pool was cold and full of debris and across a busy back alley from the apartments. Much needs to change here in comparison to other places I’ve stayed in the area.
Read More
Prince
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Swiss Hotel. The hotel is clean and well appointed. The staff is friendly and went above and beyond to make my stay comfortable. The pool and outdoor terrace is a definte bonus after a long day. With constant water, electricity, good wifi, great food and clean rooms, the hotel is above the standard in Freetown. I will definitely plan on staying again.
Read More
Mamadou
icon-Business
Business
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

It’s was a very cozy hotel, great location. The stuff was very friendly and professional. The manager Sadio was fantastic and very knowledgeable.
Isatu
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

This place feels like home to me ! Love it!
Alfred
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Very nice hotel. Pleasant staffs but need abit of upgrading
Michelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Gorgeous hotel and lovely small pool and pool bar. Great location to get into town or beach. The staff could not gave been friendlier or more helpful. I felt they all became friends -- from the house keepers to bar staff, receptionists and managers. Highly recommended. I will return here on my next visit
Number of reviews per page
20
40