The Swiss Hotel

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8.6
/10
Very Good
91 reviews

What Guests Say About Their Stay

Amanda

10.0
/ 10
Yes indeed very polite and accommodating were all the staff ..like home from home And the good food..uum yum

Ruben

10.0
/ 10
Staff and Amenities the host Priscilla is phenomenal, professional and caring. She is a great asset to any organization that she works for. Because of the way she handles her self and her attention to detail and ready to solve problems I keep coming to the Swiss Hotel. She is very hospitable.

Steven

10.0
/ 10
The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
In the Area
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38 Spur Road, Western Urban, Western, Sierra Leone

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
The Swiss Hotel is a hotel is located at Western Urban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Swiss Hotel

38 Spur Road, Western Urban, Western, Sierra Leone
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Lobby The Swiss Hotel
Lobby 2 The Swiss Hotel

Discover More About The Swiss Hotel

General


Near National Stadium

Location


Located in Freetown, The Swiss Hotel is in the business district, within a 10-minute drive of National Stadium and St John's Maroon Church. This hotel is 1.5 mi (2.4 km) from Lumley Beach and 3.7 mi (5.9 km) from Cotton Tree.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lumley Beach - 2.1 km / 1.3 mi
National Stadium - 4.3 km / 2.7 mi
St John's Maroon Church - 5.7 km / 3.5 mi
Cotton Tree - 5.9 km / 3.7 mi
Law Courts - 6 km / 3.7 mi
Sierra Leone National Museum - 6 km / 3.7 mi
State House - 6 km / 3.7 mi
St George's Cathedral - 6.2 km / 3.8 mi
Old Wharf Steps - 6.4 km / 4 mi
Aberdeen Lighthouse - 7.1 km / 4.4 mi
Fourah Bay College - 8.5 km / 5.3 mi
Leicester Peak - 8.6 km / 5.4 mi
Sierra Leone National Railway Museum - 9.2 km / 5.7 mi
River No. 2 Beach - 19.9 km / 12.4 mi
York Beach - 30.9 km / 19.2 mi

The preferred airport for The Swiss Hotel is Freetown (FNA-Lungi Intl.) - 32.6 km / 20.3 mi

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Freetown? This hotel has 161 square feet (15 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Stop by Swiss Cafe for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Rooms


Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in The Swiss Hotel

Bar, Cafe and Lounge The Swiss Hotel
Bar, Cafe and Lounge
Entertainment Facility The Swiss Hotel
Entertainment Facility
Functional Hall The Swiss Hotel
Functional Hall
Common Space The Swiss Hotel
Common Space
Lobby The Swiss Hotel
Lobby

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Garden
  • Beach towel
  • Barbecue

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop

Business Facilities

  • Business facilities
  • Conference rooms

Transportation

  • Area shuttle with surcharge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Swiss Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 11:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 11:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Swiss Hotel
24
Number of floors in The Swiss Hotel
3
Another facilities in The Swiss Hotel
Laundry service, Welcoming drinks, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Swiss Hotel

What are available facilities at The Swiss Hotel?
There are top facilites at The Swiss Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Swiss Hotel?
The standard check-in time at The Swiss Hotel is starting from 14:00 - 11:30 while the latest check-out time is at Before 11:00
Does The Swiss Hotel provide breakfast?
Yes, The Swiss Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Swiss Hotel
The Swiss Hotel has a 4.0-star rating.
How many floors does The Swiss Hotel have?
The Swiss Hotel has 3.
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More Reviews from Other Guests in The Swiss Hotel

8.6
Very Good
From 91 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews The Swiss Hotel

Number of reviews per page
20
40
Top reviews
Dennis
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Dennis
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very friendly atmosphere
Isatu
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I always stay here when am in freetown. It feels like home.
Amanda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes indeed very polite and accommodating were all the staff ..like home from home And the good food..uum yum
Ruben
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff and Amenities the host Priscilla is phenomenal, professional and caring. She is a great asset to any organization that she works for. Because of the way she handles her self and her attention to detail and ready to solve problems I keep coming to the Swiss Hotel. She is very hospitable.
Ansu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great staff members.
JUSU
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

All the Staff were professional.
Alfred
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The culture statement all around the hotel
Jesus-Anthony
icon-Business
Business
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff were accommodating and nice. The rooms were clean, had everything and very good. The location is in a good spot. The restaurant food was meh but overall it was good - I would stay here again
Sankar
icon-Business
Business
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Noisy environment..literally traffic noise can be heard in the room..front office rude & unprofessional..dirty bed covers & inspite of several complaints it took them so many reminder to chnage it..no pressure in water flow in baths rooms..so overall a medicore hotel ..only exception I can say is food ..its overall good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
Jennifer
icon-
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!
Read More
Okey
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very neat and good manager with refairly responsive team, though restaurant and some front desk staff requires further training on effective communication.
Jean
icon-
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue. Otherwise, I’m still very happy with my stay and will be coming again.
Read More
Natalie
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Comfortable beds and good AC. Good location.
William
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

All good
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Good place in the city, the food was good!
Alfred
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great hotel to get a feeling of safety and culture at the same time
ajay
icon-with Partner
with Partner
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

One of the better places in Freetown. Staff are lovely but not the best. I cant blame them for this as conditions in Sierra Leone have been difficult for 30 years and education is not easy. The owner and manager are very nice and help as much as they can. You must have some understanding when travelling to countries that arent famous tourist resorts. Be tolerant with the staff.
Read More
Raymond
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Nice rooms, very clean, but fairly typical for Sierra Leone (IYKYK). After being up country, nice to have hot water and other amenities. The food was very good also. There's a lot of street noise, but it can be minimized by closing any windows and using the AC.
Number of reviews per page
20
40

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Lobby 4 The Swiss Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 91 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Swiss Hotel

Number of reviews per page
20
40
Top reviews
Dennis
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Dennis
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very friendly atmosphere
Isatu
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I always stay here when am in freetown. It feels like home.
Amanda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes indeed very polite and accommodating were all the staff ..like home from home And the good food..uum yum
Ruben
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff and Amenities the host Priscilla is phenomenal, professional and caring. She is a great asset to any organization that she works for. Because of the way she handles her self and her attention to detail and ready to solve problems I keep coming to the Swiss Hotel. She is very hospitable.
Ansu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great staff members.
JUSU
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

All the Staff were professional.
Alfred
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The culture statement all around the hotel
Jesus-Anthony
icon-Business
Business
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff were accommodating and nice. The rooms were clean, had everything and very good. The location is in a good spot. The restaurant food was meh but overall it was good - I would stay here again
Sankar
icon-Business
Business
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Noisy environment..literally traffic noise can be heard in the room..front office rude & unprofessional..dirty bed covers & inspite of several complaints it took them so many reminder to chnage it..no pressure in water flow in baths rooms..so overall a medicore hotel ..only exception I can say is food ..its overall good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
Jennifer
icon-
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!
Read More
Okey
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very neat and good manager with refairly responsive team, though restaurant and some front desk staff requires further training on effective communication.
Jean
icon-
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue. Otherwise, I’m still very happy with my stay and will be coming again.
Read More
Natalie
icon-
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Comfortable beds and good AC. Good location.
William
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

All good
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Good place in the city, the food was good!
Alfred
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Great hotel to get a feeling of safety and culture at the same time
ajay
icon-with Partner
with Partner
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

One of the better places in Freetown. Staff are lovely but not the best. I cant blame them for this as conditions in Sierra Leone have been difficult for 30 years and education is not easy. The owner and manager are very nice and help as much as they can. You must have some understanding when travelling to countries that arent famous tourist resorts. Be tolerant with the staff.
Read More
Raymond
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Nice rooms, very clean, but fairly typical for Sierra Leone (IYKYK). After being up country, nice to have hot water and other amenities. The food was very good also. There's a lot of street noise, but it can be minimized by closing any windows and using the AC.
Number of reviews per page
20
40