The Swiss Hotel

Hotels
8.4
/10
Very Good
90 reviews

What Guests Say About Their Stay

Amanda

10.0
/ 10
Yes indeed very polite and accommodating were all the staff ..like home from home And the good food..uum yum

Ruben

10.0
/ 10
Staff and Amenities the host Priscilla is phenomenal, professional and caring. She is a great asset to any organization that she works for. Because of the way she handles her self and her attention to detail and ready to solve problems I keep coming to the Swiss Hotel. She is very hospitable.

Steven

10.0
/ 10
The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
In the Area
See Map
38 Spur Road, Western Urban, Western, Sierra Leone

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
The Swiss Hotel is a hotel is located at Western Urban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Swiss Hotel

38 Spur Road, Western Urban, Western, Sierra Leone
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Lobby The Swiss Hotel
Lobby 2 The Swiss Hotel

Discover More About The Swiss Hotel

Location


The Swiss Hotel is a hotel is located at Western Urban.

About The Swiss Hotel

From business event to corporate gathering, The Swiss Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Swiss Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Swiss Hotel.

All facilities in The Swiss Hotel

Bar, Cafe and Lounge The Swiss Hotel
Bar, Cafe and Lounge
Entertainment Facility The Swiss Hotel
Entertainment Facility
Functional Hall The Swiss Hotel
Functional Hall
Common Space The Swiss Hotel
Common Space
Lobby The Swiss Hotel
Lobby

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Garden
  • Beach towel
  • Barbecue

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Transportation

  • Area shuttle
  • Airport transfer

Public Facilities

  • Safety deposit box
  • Coffee shop

Business Facilities

  • Business facilities
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Swiss Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in/Check-out Time

Check-in:
14:00 - 11:30
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately USD 8.5 for adults and USD 8.5 for children
  • Airport shuttle fee: USD 20 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, Noise-free rooms not guaranteed, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 11:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Swiss Hotel
24
Number of floors in The Swiss Hotel
3
Another facilities in The Swiss Hotel
Laundry service, Welcoming drinks, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Swiss Hotel

What are available facilities at The Swiss Hotel?
There are top facilites at The Swiss Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Swiss Hotel?
The standard check-in time at The Swiss Hotel is starting from 14:00 - 11:30 while the latest check-out time is at Before 11:00
Does The Swiss Hotel provide breakfast?
Yes, The Swiss Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Swiss Hotel?
The Swiss Hotel is a 4.0-star hotel.
How many floors does The Swiss Hotel have?
The Swiss Hotel has 3 floors.
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More Reviews from Other Guests in The Swiss Hotel

8.4
Very Good
From 90 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Swiss Hotel

Number of reviews per page
20
40
Top reviews
Isatu
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I always stay here when am in freetown. It feels like home.
Amanda
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes indeed very polite and accommodating were all the staff ..like home from home And the good food..uum yum
Ruben
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff and Amenities the host Priscilla is phenomenal, professional and caring. She is a great asset to any organization that she works for. Because of the way she handles her self and her attention to detail and ready to solve problems I keep coming to the Swiss Hotel. She is very hospitable.
Ansu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff members.
JUSU
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All the Staff were professional.
Alfred
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The culture statement all around the hotel
Jesus-Anthony
icon-Business
Business
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff were accommodating and nice. The rooms were clean, had everything and very good. The location is in a good spot. The restaurant food was meh but overall it was good - I would stay here again
Sankar
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Noisy environment..literally traffic noise can be heard in the room..front office rude & unprofessional..dirty bed covers & inspite of several complaints it took them so many reminder to chnage it..no pressure in water flow in baths rooms..so overall a medicore hotel ..only exception I can say is food ..its overall good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
Jennifer
icon-
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!
Read More
Okey
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very neat and good manager with refairly responsive team, though restaurant and some front desk staff requires further training on effective communication.
Jean
icon-
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue. Otherwise, I’m still very happy with my stay and will be coming again.
Read More
Natalie
icon-
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Comfortable beds and good AC. Good location.
William
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

All good
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good place in the city, the food was good!
Alfred
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great hotel to get a feeling of safety and culture at the same time
ajay
icon-with Partner
with Partner
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

One of the better places in Freetown. Staff are lovely but not the best. I cant blame them for this as conditions in Sierra Leone have been difficult for 30 years and education is not easy. The owner and manager are very nice and help as much as they can. You must have some understanding when travelling to countries that arent famous tourist resorts. Be tolerant with the staff.
Read More
Raymond
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Nice rooms, very clean, but fairly typical for Sierra Leone (IYKYK). After being up country, nice to have hot water and other amenities. The food was very good also. There's a lot of street noise, but it can be minimized by closing any windows and using the AC.
Jan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The apartment was not as listed with very few amenities. There is no pool view from the apartments and they are very noisey. The tv in the unit was old with poor quality and sound the dishes were dirty and scattered in the cabinets. Room service was mediocre and very pricey for the quality. The pool was cold and full of debris and across a busy back alley from the apartments. Much needs to change here in comparison to other places I’ve stayed in the area.
Read More
Prince
icon-Business
Business
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Swiss Hotel. The hotel is clean and well appointed. The staff is friendly and went above and beyond to make my stay comfortable. The pool and outdoor terrace is a definte bonus after a long day. With constant water, electricity, good wifi, great food and clean rooms, the hotel is above the standard in Freetown. I will definitely plan on staying again.
Read More
Number of reviews per page
20
40

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Lobby 4 The Swiss Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 90 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Swiss Hotel

Number of reviews per page
20
40
Top reviews
Isatu
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I always stay here when am in freetown. It feels like home.
Amanda
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes indeed very polite and accommodating were all the staff ..like home from home And the good food..uum yum
Ruben
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff and Amenities the host Priscilla is phenomenal, professional and caring. She is a great asset to any organization that she works for. Because of the way she handles her self and her attention to detail and ready to solve problems I keep coming to the Swiss Hotel. She is very hospitable.
Ansu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff members.
JUSU
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All the Staff were professional.
Alfred
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The culture statement all around the hotel
Jesus-Anthony
icon-Business
Business
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff were accommodating and nice. The rooms were clean, had everything and very good. The location is in a good spot. The restaurant food was meh but overall it was good - I would stay here again
Sankar
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Noisy environment..literally traffic noise can be heard in the room..front office rude & unprofessional..dirty bed covers & inspite of several complaints it took them so many reminder to chnage it..no pressure in water flow in baths rooms..so overall a medicore hotel ..only exception I can say is food ..its overall good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.
Jennifer
icon-
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!
Read More
Okey
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very neat and good manager with refairly responsive team, though restaurant and some front desk staff requires further training on effective communication.
Jean
icon-
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue. Otherwise, I’m still very happy with my stay and will be coming again.
Read More
Natalie
icon-
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Comfortable beds and good AC. Good location.
William
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

All good
Ahmad
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good place in the city, the food was good!
Alfred
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great hotel to get a feeling of safety and culture at the same time
ajay
icon-with Partner
with Partner
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

One of the better places in Freetown. Staff are lovely but not the best. I cant blame them for this as conditions in Sierra Leone have been difficult for 30 years and education is not easy. The owner and manager are very nice and help as much as they can. You must have some understanding when travelling to countries that arent famous tourist resorts. Be tolerant with the staff.
Read More
Raymond
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Nice rooms, very clean, but fairly typical for Sierra Leone (IYKYK). After being up country, nice to have hot water and other amenities. The food was very good also. There's a lot of street noise, but it can be minimized by closing any windows and using the AC.
Jan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The apartment was not as listed with very few amenities. There is no pool view from the apartments and they are very noisey. The tv in the unit was old with poor quality and sound the dishes were dirty and scattered in the cabinets. Room service was mediocre and very pricey for the quality. The pool was cold and full of debris and across a busy back alley from the apartments. Much needs to change here in comparison to other places I’ve stayed in the area.
Read More
Prince
icon-Business
Business
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Swiss Hotel. The hotel is clean and well appointed. The staff is friendly and went above and beyond to make my stay comfortable. The pool and outdoor terrace is a definte bonus after a long day. With constant water, electricity, good wifi, great food and clean rooms, the hotel is above the standard in Freetown. I will definitely plan on staying again.
Read More
Number of reviews per page
20
40