Hotel Serrano

Hotels
8.8
/10
Very Good
532 reviews

What Guests Say About Their Stay

John

10.0
/ 10
Very clean room. Close to shops and excellent restaurants. Would definitely stay here again. Whole staff was very kind and helpful

Maria

10.0
/ 10
Habitación excelente, buena ubicación y el personal super amable! Definitivamente recomendable 10/10
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Talisa

10.0
/ 10
Hotel is in a very upmarket part of Madrid (Salamanca)but in a quiet side road which makes it ideal for seeing other interesting places. Lots of restaurants and posh shops in the area. Staff were friendly and helpful. Didn't have so can't comment. Single room was spacious and very clean.
In the Area
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Calle de Marques de Villamejor, 8, Madrid, Community of Madrid, Spain, 28006

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Serrano is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Serrano

Calle de Marques de Villamejor, 8, Madrid, Community of Madrid, Spain, 28006
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Lobby Hotel Serrano
Exterior 2 Hotel Serrano

Discover More About Hotel Serrano

General


In Madrid (Salamanca)

Location


With a stay at Hotel Serrano, you'll be centrally located in Madrid, steps from Paseo de la Castellana and a short 3-minute drive from Gran Via. This hotel is 1.6 mi (2.5 km) from National Prado Museum and 1.8 mi (2.8 km) from Bernabéu Stadium.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.1 km / 0.1 mi
ABC Serrano - 0.1 km / 0.1 mi
El Corte Inglés - 0.5 km / 0.3 mi
U.S. Embassy - 0.5 km / 0.3 mi
Plaza de Colon - 0.8 km / 0.5 mi
Puerta de Alcalá - 1.3 km / 0.8 mi
Azca Financial District - 1.3 km / 0.8 mi
Paseo del Prado - 1.5 km / 0.9 mi
Calle de Alcalá - 1.5 km / 0.9 mi
Plaza de Cibeles - 1.5 km / 0.9 mi
Plaza de Chueca - 1.6 km / 1 mi
Gran Via - 1.8 km / 1.1 mi
Círculo de Bellas Artes - 1.8 km / 1.1 mi
Thyssen-Bornemisza National Museum - 1.9 km / 1.2 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.5 km / 8.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Stay in one of 34 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

All facilities in Hotel Serrano

Lobby Hotel Serrano
Lobby
Exterior Hotel Serrano
Exterior
Others Hotel Serrano
Others
Restaurant Hotel Serrano
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel Serrano

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available
  • Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 30 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Serrano
34
Number of floors in Hotel Serrano
6
Another facilities in Hotel Serrano
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Serrano

What are available facilities at Hotel Serrano?
There are top facilites at Hotel Serrano such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Serrano?
The standard check-in time at Hotel Serrano is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Serrano provide breakfast?
Yes, Hotel Serrano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Serrano?
Hotel Serrano is a 4.0-star hotel.
How many floors does Hotel Serrano have?
Hotel Serrano has 6 floors.
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More Reviews from Other Guests in Hotel Serrano

8.8
Very Good
From 532 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Serrano

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room. Close to shops and excellent restaurants. Would definitely stay here again. Whole staff was very kind and helpful
Brandon
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location to do shopping
Tomas David
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff provided exceptional costumer service.
DEBORAH
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very nice hotel.!! Great location!
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Habitación excelente, buena ubicación y el personal super amable! Definitivamente recomendable 10/10
Kristine Fuss
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was nice and the room was clean.
Olga
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Every aspect is above and beyond
Talisa
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hotel is in a very upmarket part of Madrid (Salamanca)but in a quiet side road which makes it ideal for seeing other interesting places. Lots of restaurants and posh shops in the area. Staff were friendly and helpful. Didn't have so can't comment. Single room was spacious and very clean.
Roger
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Air conditioner didn't work properly and it was very uncomfortable in our room. We didn't report it because we wete in a hurry next AM.
Periklis
icon-
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Is not a 4 star hotel. Location is good and breakfast is decent.
Carmen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent, quiet location, with great restaurants nearby. The breakfast was good, but can be improved. The staff are very friendly and helpful. My only complaint is that they turned off the air conditioning without any warning, or at least they didn't warn me, and the room was extremely hot the last night. They should warn the guests…
Read More
Jareth
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

La estancia fue excelente, nos atendieron de maravilla
Viviana
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean room!
SUYIN
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Me encanto el Hotel La estadia y todo el personal muy Bella’s persona lo unico fue una de la chicas del personal Veronica se Porto muy ruda y grocera con nosotras Durante nuestra estadia fue la unica del personal del hotel que no fue amable del resto todos le dot un 10/10
Gemma
icon-Business
Business
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Tired dated rooms that smelt off. Way off what I’d expect from a 4* hotel
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location and friendly staff
WILLIAM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Easy access to transportation and several restaurants in the area.
Verified traveler
icon-
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel was in a good location for a business trip, rather than a site seeing one. The room was clean and fairly comfortable. The big issues I had were that the shower temperature would jump to boiling hot every few minutes and the AC. The thermostat system is so loud that I didn’t sleep at all the first night, and for the remaining nights had to turn it off before bed. And on my final morning something must have gone wrong as I was woken up by what sounded like a jet engine in the vents. Overall the hotel is fine for a night or two but there are issues.
Read More
Oisín Shane
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Our stay was excellent. The fan in the room was brilliant. The bathroom was amazing.
Ingrid
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I wait for more because of the reviews! The bathroom excelent the room nothing especial
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Serrano

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 532 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Serrano

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room. Close to shops and excellent restaurants. Would definitely stay here again. Whole staff was very kind and helpful
Brandon
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location to do shopping
Tomas David
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff provided exceptional costumer service.
DEBORAH
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very nice hotel.!! Great location!
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Habitación excelente, buena ubicación y el personal super amable! Definitivamente recomendable 10/10
Kristine Fuss
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was nice and the room was clean.
Olga
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Every aspect is above and beyond
Talisa
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hotel is in a very upmarket part of Madrid (Salamanca)but in a quiet side road which makes it ideal for seeing other interesting places. Lots of restaurants and posh shops in the area. Staff were friendly and helpful. Didn't have so can't comment. Single room was spacious and very clean.
Roger
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Air conditioner didn't work properly and it was very uncomfortable in our room. We didn't report it because we wete in a hurry next AM.
Periklis
icon-
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Is not a 4 star hotel. Location is good and breakfast is decent.
Carmen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent, quiet location, with great restaurants nearby. The breakfast was good, but can be improved. The staff are very friendly and helpful. My only complaint is that they turned off the air conditioning without any warning, or at least they didn't warn me, and the room was extremely hot the last night. They should warn the guests…
Read More
Jareth
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

La estancia fue excelente, nos atendieron de maravilla
Viviana
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean room!
SUYIN
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Me encanto el Hotel La estadia y todo el personal muy Bella’s persona lo unico fue una de la chicas del personal Veronica se Porto muy ruda y grocera con nosotras Durante nuestra estadia fue la unica del personal del hotel que no fue amable del resto todos le dot un 10/10
Gemma
icon-Business
Business
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Tired dated rooms that smelt off. Way off what I’d expect from a 4* hotel
Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location and friendly staff
WILLIAM
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Easy access to transportation and several restaurants in the area.
Verified traveler
icon-
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel was in a good location for a business trip, rather than a site seeing one. The room was clean and fairly comfortable. The big issues I had were that the shower temperature would jump to boiling hot every few minutes and the AC. The thermostat system is so loud that I didn’t sleep at all the first night, and for the remaining nights had to turn it off before bed. And on my final morning something must have gone wrong as I was woken up by what sounded like a jet engine in the vents. Overall the hotel is fine for a night or two but there are issues.
Read More
Oisín Shane
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Our stay was excellent. The fan in the room was brilliant. The bathroom was amazing.
Ingrid
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I wait for more because of the reviews! The bathroom excelent the room nothing especial
Number of reviews per page
20
40