Melia Madrid Princesa

Hotels
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9.1
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Ana Maria

10.0
/ 10
Spacious room with bathrobes & slippers. Perhaps the glass door for the shower can be bigger so we don’t wet the toilet area. Staff was helpful with directions to Carrefour & restaurants. Great breakfast buffet.

Guanghui

10.0
/ 10
Front desk INES is super nice, made my check in very smooth. Lounge was nice. It was a surprise to get welcome gift.

Geraldine

10.0
/ 10
Pool is small but very well maintained. You must book your times to go to use the pool area. Room was very spacious and the staff were very friendly.
In the Area
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Princesa 27, Madrid, Community of Madrid, Spain, 28008

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Melia Madrid Princesa is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Melia Madrid Princesa

Princesa 27, Madrid, Community of Madrid, Spain, 28008
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Discover More About Melia Madrid Princesa

Location


Staying at Melia Madrid Princesa is a good choice when you are visiting Madrid.

About Melia Madrid Princesa

From business event to corporate gathering, Melia Madrid Princesa provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Melia Madrid Princesa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Melia Madrid Princesa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Melia Madrid Princesa, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Melia Madrid Princesa will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Melia Madrid Princesa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Melia Madrid Princesa.

All facilities in Melia Madrid Princesa

Bar, Cafe and Lounge Melia Madrid Princesa
Bar, Cafe and Lounge
Swimming Pool Melia Madrid Princesa
Swimming Pool
Entertainment Facility Melia Madrid Princesa
Entertainment Facility
Fitness Center Melia Madrid Princesa
Fitness Center
Functional Hall Melia Madrid Princesa
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • TV lounge
  • Fitness center
  • Spa

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms

Accessibilty

  • Braille or raised signage
  • Accessible bathroom
  • Disabled access friendly

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Banquet
  • Reception hall

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Melia Madrid Princesa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Please note: This property’s Half Board and Full Board rates do not include beverages.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Madrid Princesa
273
Number of floors in Melia Madrid Princesa
12
Another facilities in Melia Madrid Princesa
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Melia Madrid Princesa

What are available facilities at Melia Madrid Princesa?
There are top facilites at Melia Madrid Princesa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Melia Madrid Princesa?
The standard check-in time at Melia Madrid Princesa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Melia Madrid Princesa provide breakfast?
Yes, Melia Madrid Princesa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Madrid Princesa?
Melia Madrid Princesa is a 5.0-star hotel.
How many floors does Melia Madrid Princesa have?
Melia Madrid Princesa has 12 floors.
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More Reviews from Other Guests in Melia Madrid Princesa

Overall Ratings & Reviews Melia Madrid Princesa

Traveloka (1)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Melia Madrid Princesa

Number of reviews per page
20
40
Top reviews
Ana Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spacious room with bathrobes & slippers. Perhaps the glass door for the shower can be bigger so we don’t wet the toilet area. Staff was helpful with directions to Carrefour & restaurants. Great breakfast buffet.
Guanghui
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk INES is super nice, made my check in very smooth. Lounge was nice. It was a surprise to get welcome gift.
Claudia
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo muy limpio, el desayuno de ek buffet muy bueno. El staff excelente. Nos encantó
Janeth
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay at Meliá Madrid was mixed. I stayed for two nights, and while there were some positives, there were also a few disappointments. The room itself was spacious, which I appreciated. However, the main issue was the view—it faced a construction site. This was not mentioned on the website, and it significantly impacted the experience. I ended up keeping the curtains closed most of the time, especially at night, since there wasn’t really a pleasant view to enjoy. Another downside was the spa and amenities. One of the reasons for booking was to relax and use the facilities, but that didn’t work out. The spa closes quite early, so after a full day out in Madrid, I wasn’t able to use the jacuzzi or pool. Additionally, reservations are required, which made it even less convenient. I tried going the next morning around 11 a.m., and it still wasn’t open, which was frustrating. Overall, while the room size was a plus, the lack of transparency about the construction and limited access to amenities made the stay less enjoyable than expected.
Read More
adil
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Thanks 😊
Roseli
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Me encantó el hotel
Geraldine
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Pool is small but very well maintained. You must book your times to go to use the pool area. Room was very spacious and the staff were very friendly.
Clare
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was lovely. The staff were extremely kind. Rooms were clean and quiet. Located in a great neighborhood near many of the sights without being right on the Gran Via.
Keith
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Large room for a city centre hotel, great location and very helpful and welcoming team across all areas of the hotel.
Maria
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent
Miriam
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Muy acogedor y limpio y céntrico
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The housekeeping staff were very good and all employees were helpful and nice. The room was spacious and newly updated.
Isidro
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Noisy, in remodelacion.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Highly recommended
Blazej Tomasz
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The spa was really disappointing, the opening times really are poor for customer availability, 11am on Saturday and 12 on Sundays, making them nearly unusable during a short stay in a city like Madrid which is a tourist hotspot for sightseeing. Spas are always available between 6-9am, a great way to start the day before tackling the city. Unfortunately this wasn’t an option. The middle elevator had a concerning noise of loose chains whenever it moved up and down, and felt scary to use (we avoided it). It felt the overall hotel needed more touching up as many areas where paints was marked and chipped, and stains on carpets. However the room was the biggest problem. At a 5 star hotel, in one of the largest brands in Spain, it left little to be desired. The standards felt far below the rating advertised and what a premium 5 star hotel room should be. The room had plenty of marks and dirty areas which can been seen in the pictures below, as well as broken and damaged furniture. The iron water jug had a hole, wood painted, dirty windows, screws on the window seal, unfinished cladding, damaged posts, dirt and stains on walls and floor, and utter lack of attention to details. We had water glasses the first day, which were removed after the first day and not replaced leaving us without glasses to use. There were no bathroom vanity things such as cotton buds, nail files etc, and a number of damages to the bath and towel holders.
Read More
EVELYN
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This was our second visit to this hotel. We stay in one of The Level rooms and find this well worth the slightly extra cost. There are food/snacks and drinks, including beer and wine, available in The Level lounge free of charge from 1pm daily. The staff are friendly and very helpful.
nabiha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

the hotel was excellent
Nayra
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Amazing hotel!! So close to the everything. I will definitely be back when I come to visit Madrid again. The staff were professional and very attentive.
Marlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff súper amables, me encantó,lo recomiendo, limpio, personal amable, el desayuno espectacular 20 estrellas 🙌
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Melia Madrid Princesa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Melia Madrid Princesa

Traveloka (1)
Other sources (1,002)
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Melia Madrid Princesa

Number of reviews per page
20
40
Top reviews
Ana Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spacious room with bathrobes & slippers. Perhaps the glass door for the shower can be bigger so we don’t wet the toilet area. Staff was helpful with directions to Carrefour & restaurants. Great breakfast buffet.
Guanghui
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk INES is super nice, made my check in very smooth. Lounge was nice. It was a surprise to get welcome gift.
Claudia
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo muy limpio, el desayuno de ek buffet muy bueno. El staff excelente. Nos encantó
Janeth
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay at Meliá Madrid was mixed. I stayed for two nights, and while there were some positives, there were also a few disappointments. The room itself was spacious, which I appreciated. However, the main issue was the view—it faced a construction site. This was not mentioned on the website, and it significantly impacted the experience. I ended up keeping the curtains closed most of the time, especially at night, since there wasn’t really a pleasant view to enjoy. Another downside was the spa and amenities. One of the reasons for booking was to relax and use the facilities, but that didn’t work out. The spa closes quite early, so after a full day out in Madrid, I wasn’t able to use the jacuzzi or pool. Additionally, reservations are required, which made it even less convenient. I tried going the next morning around 11 a.m., and it still wasn’t open, which was frustrating. Overall, while the room size was a plus, the lack of transparency about the construction and limited access to amenities made the stay less enjoyable than expected.
Read More
adil
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Thanks 😊
Roseli
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Me encantó el hotel
Geraldine
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Pool is small but very well maintained. You must book your times to go to use the pool area. Room was very spacious and the staff were very friendly.
Clare
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was lovely. The staff were extremely kind. Rooms were clean and quiet. Located in a great neighborhood near many of the sights without being right on the Gran Via.
Keith
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Large room for a city centre hotel, great location and very helpful and welcoming team across all areas of the hotel.
Maria
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent
Miriam
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Muy acogedor y limpio y céntrico
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The housekeeping staff were very good and all employees were helpful and nice. The room was spacious and newly updated.
Isidro
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Noisy, in remodelacion.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Highly recommended
Blazej Tomasz
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The spa was really disappointing, the opening times really are poor for customer availability, 11am on Saturday and 12 on Sundays, making them nearly unusable during a short stay in a city like Madrid which is a tourist hotspot for sightseeing. Spas are always available between 6-9am, a great way to start the day before tackling the city. Unfortunately this wasn’t an option. The middle elevator had a concerning noise of loose chains whenever it moved up and down, and felt scary to use (we avoided it). It felt the overall hotel needed more touching up as many areas where paints was marked and chipped, and stains on carpets. However the room was the biggest problem. At a 5 star hotel, in one of the largest brands in Spain, it left little to be desired. The standards felt far below the rating advertised and what a premium 5 star hotel room should be. The room had plenty of marks and dirty areas which can been seen in the pictures below, as well as broken and damaged furniture. The iron water jug had a hole, wood painted, dirty windows, screws on the window seal, unfinished cladding, damaged posts, dirt and stains on walls and floor, and utter lack of attention to details. We had water glasses the first day, which were removed after the first day and not replaced leaving us without glasses to use. There were no bathroom vanity things such as cotton buds, nail files etc, and a number of damages to the bath and towel holders.
Read More
EVELYN
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This was our second visit to this hotel. We stay in one of The Level rooms and find this well worth the slightly extra cost. There are food/snacks and drinks, including beer and wine, available in The Level lounge free of charge from 1pm daily. The staff are friendly and very helpful.
nabiha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

the hotel was excellent
Nayra
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Amazing hotel!! So close to the everything. I will definitely be back when I come to visit Madrid again. The staff were professional and very attentive.
Marlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff súper amables, me encantó,lo recomiendo, limpio, personal amable, el desayuno espectacular 20 estrellas 🙌
Number of reviews per page
20
40