Petit Palace Arenal

Hotels
8.6
/10
Very Good
991 reviews

What Guests Say About Their Stay

Alan
10.0
/ 10
Check in was easy. About a day or so prior to our arrival we got an email from the hotel through Expedia asking for more information. This included passport #, phone numbers. I felt a little uneasy but filled it out. The rest of the people in our group did not do that. It made the check in process very easy. The hotel is retrofitted, but is nice. The large stairwell that you can use has enough room to put an elevator, so that's where the elevator is. Rooms are small, but nice. Lots of outlets to charge your devices, but no USB ports. There is a closet, 2 small nite stands, one small desk, a reasonably sized closet. The bathroom is small, but has really nice fixtures. We did take a 15 minute taxi from the train station to the hotel (13 euros). The taxi was not able to drop us off in front of the hotel since they weren't allowed to go there. And on top of that our particular driver pointed in the wrong direction, in spite of what Google maps was telling me. So, I ignored her directions and we walked about 400 yards (about 130 meters) to the hotel in the opposite direction. Staff are wonderful. The included breakfast was wonderful. Wifi is fast. I measured 96 MBPS upload and download. The hotel is very close to many of the scenic highlights in Madrid. Dining options are everywhere. We walked to practically all of our destinations . Would definitely stay here again
Jennifer
10.0
/ 10
Is the perfect central area in Madrid. Walkable to literally everything. Despite being in the center it was surprisingly quiet in our room. HIGHLY recomend.
Wanda
10.0
/ 10
If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
In the Area
See Map
Calle del Arenal, 16, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Petit Palace Arenal is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Petit Palace Arenal

Calle del Arenal, 16, Madrid, Community of Madrid, Spain, 28013
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Discover More About Petit Palace Arenal

Location


Staying at Petit Palace Arenal is a good choice when you are visiting Madrid.

About Petit Palace Arenal

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Petit Palace Arenal.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Petit Palace Arenal is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Petit Palace Arenal is the right place to stay.

All facilities in Petit Palace Arenal

Others Petit Palace Arenal
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Petit Palace Arenal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property offers central heating or air conditioning, depending on the season.

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Petit Palace Arenal
68
Number of floors in Petit Palace Arenal
6
Another facilities in Petit Palace Arenal
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours

Frequently asked question in Petit Palace Arenal

What are available facilities at Petit Palace Arenal?
There are top facilites at Petit Palace Arenal such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Petit Palace Arenal?
The standard check-in time at Petit Palace Arenal is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Petit Palace Arenal provide breakfast?
Yes, Petit Palace Arenal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Petit Palace Arenal?
Petit Palace Arenal is a 3.0-star hotel.
How many floors does Petit Palace Arenal have?
Petit Palace Arenal has 6 floors.
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More Reviews from Other Guests in Petit Palace Arenal

Overall Ratings & Reviews Petit Palace Arenal

Traveloka (1)
Other sources (990)
8.6
Very Good
From 990 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Petit Palace Arenal

Number of reviews per page
20
40
Top reviews
Scott
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall it is a nice boutique hotel in a great location. Unfortunately our room was infested with ants. We did report this to the staff and responded with appropriate concern and expressed their intent to address the problem right away. We had family in another room and they didn’t have any issues. The staff at the front desk was awesome.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was easy. About a day or so prior to our arrival we got an email from the hotel through Expedia asking for more information. This included passport #, phone numbers. I felt a little uneasy but filled it out. The rest of the people in our group did not do that. It made the check in process very easy. The hotel is retrofitted, but is nice. The large stairwell that you can use has enough room to put an elevator, so that's where the elevator is. Rooms are small, but nice. Lots of outlets to charge your devices, but no USB ports. There is a closet, 2 small nite stands, one small desk, a reasonably sized closet. The bathroom is small, but has really nice fixtures. We did take a 15 minute taxi from the train station to the hotel (13 euros). The taxi was not able to drop us off in front of the hotel since they weren't allowed to go there. And on top of that our particular driver pointed in the wrong direction, in spite of what Google maps was telling me. So, I ignored her directions and we walked about 400 yards (about 130 meters) to the hotel in the opposite direction. Staff are wonderful. The included breakfast was wonderful. Wifi is fast. I measured 96 MBPS upload and download. The hotel is very close to many of the scenic highlights in Madrid. Dining options are everywhere. We walked to practically all of our destinations . Would definitely stay here again
Read More
JO ANN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient and walkable to destinations
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is the perfect central area in Madrid. Walkable to literally everything. Despite being in the center it was surprisingly quiet in our room. HIGHLY recomend.
MIGUEL
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very welcoming staff and it's ideally located to the major attractions in Madrid
Wanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Catherine
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place to stay if you are just going to sleep. Everyone was friendly. The first night we had ant issues.
frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing locations and many options to eat
SANDEEP
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property is just about okay. Nothing great. Rooms are really small for 2 . However the private bathroom is nice . Property has a breakfast facility in the basement. Really expensive for the facilities on offer. The biggest advantage - you are right in the heart of the city ie Sol. Lots of dining options nearby. Very Well connected stay option. All places of visit within walkable distance
Read More
Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El personal y el desayuno
Olivia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Kishore
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and affordable
Jesusa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Gabriela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The only problem is the elevator. Only 1 , small an slow. The rest perfect
Juan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great people knows how to treat people
carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It is in a great central location, in a pedestrian only street full of shops and restaurants. It is in an old building, totally renovated. The buffet breakfast is in a cave-like basement. Really cool! Great food!
Lazaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excelente ubicación,aunque es una continuación antigua se mantiene en muy buen estado ,staff excelete
Saray Saret
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent: friendly and educated staff, breakfast was superb at the loveliest place, location is spot on, cleanliness. Good: feels safe. Very bad: elevator did not work (a secondary maintenance elevator was enabled, we preferred the stairs). Shower got clogged and the room flooded. Air conditioner worked well, but vent leaked pretty bad. Overall: nice looking hotel, right at Madrid’s heart. A vintage building which was fascinating by itself, but must keep their facilities up to date.
Read More
Ivonne
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location is great! I just wish the reception staff would have been a little more helpful when it came to figuring out the parking and driving rules in Barcelona. They live there and should inform the guests since the rules are a bit unusual.
Annette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel is located on a pedestrian street which is a plus. However, the property is run down and has little to no amenities other than a good breakfast available for a price. There is only one elevator which makes getting to your floor difficult especially if carrying larger luggage. The rooms were clean. Hotel is not worth the price and should be downgraded to a two star rating.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Petit Palace Arenal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Petit Palace Arenal

Traveloka (1)
Other sources (990)
8.6
Very Good
From 990 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Petit Palace Arenal

Number of reviews per page
20
40
Top reviews
Scott
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall it is a nice boutique hotel in a great location. Unfortunately our room was infested with ants. We did report this to the staff and responded with appropriate concern and expressed their intent to address the problem right away. We had family in another room and they didn’t have any issues. The staff at the front desk was awesome.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was easy. About a day or so prior to our arrival we got an email from the hotel through Expedia asking for more information. This included passport #, phone numbers. I felt a little uneasy but filled it out. The rest of the people in our group did not do that. It made the check in process very easy. The hotel is retrofitted, but is nice. The large stairwell that you can use has enough room to put an elevator, so that's where the elevator is. Rooms are small, but nice. Lots of outlets to charge your devices, but no USB ports. There is a closet, 2 small nite stands, one small desk, a reasonably sized closet. The bathroom is small, but has really nice fixtures. We did take a 15 minute taxi from the train station to the hotel (13 euros). The taxi was not able to drop us off in front of the hotel since they weren't allowed to go there. And on top of that our particular driver pointed in the wrong direction, in spite of what Google maps was telling me. So, I ignored her directions and we walked about 400 yards (about 130 meters) to the hotel in the opposite direction. Staff are wonderful. The included breakfast was wonderful. Wifi is fast. I measured 96 MBPS upload and download. The hotel is very close to many of the scenic highlights in Madrid. Dining options are everywhere. We walked to practically all of our destinations . Would definitely stay here again
Read More
JO ANN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very convenient and walkable to destinations
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is the perfect central area in Madrid. Walkable to literally everything. Despite being in the center it was surprisingly quiet in our room. HIGHLY recomend.
MIGUEL
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very welcoming staff and it's ideally located to the major attractions in Madrid
Wanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Catherine
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place to stay if you are just going to sleep. Everyone was friendly. The first night we had ant issues.
frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing locations and many options to eat
SANDEEP
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property is just about okay. Nothing great. Rooms are really small for 2 . However the private bathroom is nice . Property has a breakfast facility in the basement. Really expensive for the facilities on offer. The biggest advantage - you are right in the heart of the city ie Sol. Lots of dining options nearby. Very Well connected stay option. All places of visit within walkable distance
Read More
Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El personal y el desayuno
Olivia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Kishore
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and affordable
Jesusa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Gabriela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The only problem is the elevator. Only 1 , small an slow. The rest perfect
Juan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great people knows how to treat people
carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It is in a great central location, in a pedestrian only street full of shops and restaurants. It is in an old building, totally renovated. The buffet breakfast is in a cave-like basement. Really cool! Great food!
Lazaro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excelente ubicación,aunque es una continuación antigua se mantiene en muy buen estado ,staff excelete
Saray Saret
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent: friendly and educated staff, breakfast was superb at the loveliest place, location is spot on, cleanliness. Good: feels safe. Very bad: elevator did not work (a secondary maintenance elevator was enabled, we preferred the stairs). Shower got clogged and the room flooded. Air conditioner worked well, but vent leaked pretty bad. Overall: nice looking hotel, right at Madrid’s heart. A vintage building which was fascinating by itself, but must keep their facilities up to date.
Read More
Ivonne
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location is great! I just wish the reception staff would have been a little more helpful when it came to figuring out the parking and driving rules in Barcelona. They live there and should inform the guests since the rules are a bit unusual.
Annette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel is located on a pedestrian street which is a plus. However, the property is run down and has little to no amenities other than a good breakfast available for a price. There is only one elevator which makes getting to your floor difficult especially if carrying larger luggage. The rooms were clean. Hotel is not worth the price and should be downgraded to a two star rating.
Read More
Number of reviews per page
20
40