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Petit Palace Arenal

Hotels
8.6
/10
Very Good
991 reviews

What Guests Say About Their Stay

Mehdi

10.0
/ 10
Great stay. Very convenient location in Madrid Centro. Rueben from reception was extremely helpful. Will definitely come back

Joseph

10.0
/ 10
Best location in the historic district. Easy walking to popular places like Plaza Mayor, Mercado San Miguel, and Calle Gran. The host can book a guided trip with Julia Travel (the best guides) to Toledo, Segovia, and Avila.

Alan

10.0
/ 10
Check in was easy. About a day or so prior to our arrival we got an email from the hotel through Expedia asking for more information. This included passport #, phone numbers. I felt a little uneasy but filled it out. The rest of the people in our group did not do that. It made the check in process very easy. The hotel is retrofitted, but is nice. The large stairwell that you can use has enough room to put an elevator, so that's where the elevator is. Rooms are small, but nice. Lots of outlets to charge your devices, but no USB ports. There is a closet, 2 small nite stands, one small desk, a reasonably sized closet. The bathroom is small, but has really nice fixtures. We did take a 15 minute taxi from the train station to the hotel (13 euros). The taxi was not able to drop us off in front of the hotel since they weren't allowed to go there. And on top of that our particular driver pointed in the wrong direction, in spite of what Google maps was telling me. So, I ignored her directions and we walked about 400 yards (about 130 meters) to the hotel in the opposite direction. Staff are wonderful. The included breakfast was wonderful. Wifi is fast. I measured 96 MBPS upload and download. The hotel is very close to many of the scenic highlights in Madrid. Dining options are everywhere. We walked to practically all of our destinations . Would definitely stay here again
In the Area
See Map
Calle del Arenal, 16, Madrid, Community of Madrid, Spain, 28013

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Staying at Petit Palace Arenal is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Petit Palace Arenal

Calle del Arenal, 16, Madrid, Community of Madrid, Spain, 28013
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Lobby Petit Palace Arenal
Exterior 2 Petit Palace Arenal

Discover More About Petit Palace Arenal

General


Near Plaza Mayor

Location


With a stay at Petit Palace Arenal, you'll be centrally located in Madrid, steps from Joy Madrid and Plaza de las Descalzas. This hotel is 0.4 mi (0.6 km) from San Miguel Market and 0.6 mi (0.9 km) from Royal Theatre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Joy Madrid - 0.1 km / 0.1 mi
Plaza de las Descalzas - 0.2 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.3 km / 0.2 mi
Puerta del Sol - 0.3 km / 0.2 mi
Calle de Alcalá - 0.3 km / 0.2 mi
San Miguel Market - 0.3 km / 0.2 mi
Royal Theatre - 0.4 km / 0.2 mi
Plaza Mayor - 0.4 km / 0.2 mi
Plaza de Callao - 0.4 km / 0.2 mi
Plaza de Oriente - 0.4 km / 0.3 mi
Gran Via - 0.4 km / 0.3 mi
Plaza de Canalejas - 0.5 km / 0.3 mi
Cava Baja - 0.5 km / 0.3 mi
Plaza de España - Princesa - 0.5 km / 0.3 mi

The preferred airport for Petit Palace Arenal is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 68 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Petit Palace Arenal

Entertainment Facility Petit Palace Arenal
Entertainment Facility
Common Space Petit Palace Arenal
Common Space
Lobby Petit Palace Arenal
Lobby
Accommodation Services Petit Palace Arenal
Accommodation Services
Exterior Petit Palace Arenal
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Petit Palace Arenal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, No rollaway/extra beds available, Cashless transactions are available, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Petit Palace Arenal
68
Number of floors in Petit Palace Arenal
6
Another facilities in Petit Palace Arenal
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Petit Palace Arenal

What are available facilities at Petit Palace Arenal?
There are top facilites at Petit Palace Arenal such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Petit Palace Arenal?
The standard check-in time at Petit Palace Arenal is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Petit Palace Arenal provide breakfast?
Yes, Petit Palace Arenal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Petit Palace Arenal have?
Petit Palace Arenal is a 3.0-star hotel.
How many floors does Petit Palace Arenal have?
Petit Palace Arenal has 6 floors.
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More Reviews from Other Guests in Petit Palace Arenal

Overall Ratings & Reviews Petit Palace Arenal

Traveloka (1)
Other sources (990)
8.6
Very Good
From 990 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Petit Palace Arenal

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were super nice and the hotel was a great location (near metro, etc). However I’m not sure I’ve ever stayed in a hotel where the walls were as paper thin - I could hear my neighbors talking late at night and at 4:30 AM as well. VERY frustrating.
Alexander
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was comfortable, clean, and small (difficult to get around the bed), outlets to plug phone available only one side of the bed. Very friendly staff and very good breakfast, good location to walk around touristy areas. Would stay there again with adjusted expectations.
Mehdi
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay. Very convenient location in Madrid Centro. Rueben from reception was extremely helpful. Will definitely come back
jose m
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

As always, excellent service!
Joseph
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best location in the historic district. Easy walking to popular places like Plaza Mayor, Mercado San Miguel, and Calle Gran. The host can book a guided trip with Julia Travel (the best guides) to Toledo, Segovia, and Avila.
Mairtin
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Scoth, ar fheabhas. Excellent, five stars from us.
Qiang
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was way beyond expectations
Oscar
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Location is a very crowded area, as it is almost at Sol. Building, elevators and rooms can use update.
Yvette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was just okay for a one-night stay. The rooms are quite small, and the property overall feels like it has seen better days. During our visit, the main elevator was broken, so we had to use the service elevator, which wasn’t very convenient. On the positive side, the location is excellent—very central and within easy walking distance to restaurants, shopping, and the main attractions. Good for a quick stay, but I would consider other options for a longer visit.
Read More
Heather
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay, really friendly staff
Dimary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent service
Magdalena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent location and service!
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, excellent staff who went above and beyond what was required.
Scott
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall it is a nice boutique hotel in a great location. Unfortunately our room was infested with ants. We did report this to the staff and responded with appropriate concern and expressed their intent to address the problem right away. We had family in another room and they didn’t have any issues. The staff at the front desk was awesome.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Check in was easy. About a day or so prior to our arrival we got an email from the hotel through Expedia asking for more information. This included passport #, phone numbers. I felt a little uneasy but filled it out. The rest of the people in our group did not do that. It made the check in process very easy. The hotel is retrofitted, but is nice. The large stairwell that you can use has enough room to put an elevator, so that's where the elevator is. Rooms are small, but nice. Lots of outlets to charge your devices, but no USB ports. There is a closet, 2 small nite stands, one small desk, a reasonably sized closet. The bathroom is small, but has really nice fixtures. We did take a 15 minute taxi from the train station to the hotel (13 euros). The taxi was not able to drop us off in front of the hotel since they weren't allowed to go there. And on top of that our particular driver pointed in the wrong direction, in spite of what Google maps was telling me. So, I ignored her directions and we walked about 400 yards (about 130 meters) to the hotel in the opposite direction. Staff are wonderful. The included breakfast was wonderful. Wifi is fast. I measured 96 MBPS upload and download. The hotel is very close to many of the scenic highlights in Madrid. Dining options are everywhere. We walked to practically all of our destinations . Would definitely stay here again
Read More
JO ANN
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very convenient and walkable to destinations
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Is the perfect central area in Madrid. Walkable to literally everything. Despite being in the center it was surprisingly quiet in our room. HIGHLY recomend.
MIGUEL
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very welcoming staff and it's ideally located to the major attractions in Madrid
Wanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Catherine
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good place to stay if you are just going to sleep. Everyone was friendly. The first night we had ant issues.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Petit Palace Arenal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Petit Palace Arenal

Traveloka (1)
Other sources (990)
8.6
Very Good
From 990 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Petit Palace Arenal

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were super nice and the hotel was a great location (near metro, etc). However I’m not sure I’ve ever stayed in a hotel where the walls were as paper thin - I could hear my neighbors talking late at night and at 4:30 AM as well. VERY frustrating.
Alexander
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was comfortable, clean, and small (difficult to get around the bed), outlets to plug phone available only one side of the bed. Very friendly staff and very good breakfast, good location to walk around touristy areas. Would stay there again with adjusted expectations.
Mehdi
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay. Very convenient location in Madrid Centro. Rueben from reception was extremely helpful. Will definitely come back
jose m
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

As always, excellent service!
Joseph
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best location in the historic district. Easy walking to popular places like Plaza Mayor, Mercado San Miguel, and Calle Gran. The host can book a guided trip with Julia Travel (the best guides) to Toledo, Segovia, and Avila.
Mairtin
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Scoth, ar fheabhas. Excellent, five stars from us.
Qiang
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was way beyond expectations
Oscar
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Location is a very crowded area, as it is almost at Sol. Building, elevators and rooms can use update.
Yvette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was just okay for a one-night stay. The rooms are quite small, and the property overall feels like it has seen better days. During our visit, the main elevator was broken, so we had to use the service elevator, which wasn’t very convenient. On the positive side, the location is excellent—very central and within easy walking distance to restaurants, shopping, and the main attractions. Good for a quick stay, but I would consider other options for a longer visit.
Read More
Heather
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay, really friendly staff
Dimary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent service
Magdalena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent location and service!
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, excellent staff who went above and beyond what was required.
Scott
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall it is a nice boutique hotel in a great location. Unfortunately our room was infested with ants. We did report this to the staff and responded with appropriate concern and expressed their intent to address the problem right away. We had family in another room and they didn’t have any issues. The staff at the front desk was awesome.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Check in was easy. About a day or so prior to our arrival we got an email from the hotel through Expedia asking for more information. This included passport #, phone numbers. I felt a little uneasy but filled it out. The rest of the people in our group did not do that. It made the check in process very easy. The hotel is retrofitted, but is nice. The large stairwell that you can use has enough room to put an elevator, so that's where the elevator is. Rooms are small, but nice. Lots of outlets to charge your devices, but no USB ports. There is a closet, 2 small nite stands, one small desk, a reasonably sized closet. The bathroom is small, but has really nice fixtures. We did take a 15 minute taxi from the train station to the hotel (13 euros). The taxi was not able to drop us off in front of the hotel since they weren't allowed to go there. And on top of that our particular driver pointed in the wrong direction, in spite of what Google maps was telling me. So, I ignored her directions and we walked about 400 yards (about 130 meters) to the hotel in the opposite direction. Staff are wonderful. The included breakfast was wonderful. Wifi is fast. I measured 96 MBPS upload and download. The hotel is very close to many of the scenic highlights in Madrid. Dining options are everywhere. We walked to practically all of our destinations . Would definitely stay here again
Read More
JO ANN
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very convenient and walkable to destinations
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Is the perfect central area in Madrid. Walkable to literally everything. Despite being in the center it was surprisingly quiet in our room. HIGHLY recomend.
MIGUEL
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very welcoming staff and it's ideally located to the major attractions in Madrid
Wanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Catherine
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good place to stay if you are just going to sleep. Everyone was friendly. The first night we had ant issues.
Number of reviews per page
20
40