Petit Palace Arenal

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9.0
/10
Exceptional
1,002 reviews

What Guests Say About Their Stay

Ma

10.0
/ 10
Limpieza excelente, personal amable, desayuno excelente pero el Hotel es muy viejo y el aire acondicionado no enfrió lo suficiente, se fue la luz y tardaron mucho en solucionar el problema , al principio se fue en toda la zona al cabo de unas horas aproximadamente 4 horas regresó pero no en el Hotel ahí era el único lugar que no tenía electricidad. El encargado y su equipo estuvieron muy amables tratando de solucionar todo No regresaría por la razón de que el Hotel es muy viejo y necesita mucho mantenimiento .

Beatriz

10.0
/ 10
My daughter and I really enjoyed our stay at Petit Palace Arenal. The location is excellent—within walking distance of many of Madrid’s main attractions and surrounded by great restaurants. The staff was incredibly friendly and welcoming, making us feel at home from the moment we arrived. It was the perfect base for exploring the city, and we would happily stay here again.

Robert

10.0
/ 10
Property was clean, well maintained and central location. Staff was very friendly!
In the Area
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Calle del Arenal, 16, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Laundry service
Luggage storage
Elevator
Multilingual staff
24-hour Receptionist
Staying at Petit Palace Arenal is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Petit Palace Arenal

Calle del Arenal, 16, Madrid, Community of Madrid, Spain, 28013
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Lobby Petit Palace Arenal
Exterior 2 Petit Palace Arenal

Discover More About Petit Palace Arenal

General
Near Plaza Mayor

Location
With a stay at Petit Palace Arenal, you'll be centrally located in Madrid, steps from Joy Madrid and Puerta del Sol. This hotel is 0.1 mi (0.1 km) from Plaza de las Descalzas and 0.4 mi (0.6 km) from San Miguel Market.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Joy Madrid - 0.1 km / 0.1 mi
Puerta del Sol - 0.2 km / 0.1 mi
Plaza de las Descalzas - 0.2 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
Plaza Mayor - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.3 km / 0.2 mi
Calle de Alcalá - 0.3 km / 0.2 mi
San Miguel Market - 0.3 km / 0.2 mi
Royal Theatre - 0.4 km / 0.2 mi
Plaza de Callao - 0.4 km / 0.2 mi
Plaza de Oriente - 0.4 km / 0.3 mi
Gran Via - 0.4 km / 0.3 mi
Plaza de Canalejas - 0.5 km / 0.3 mi
Plaza de la Villa - 0.6 km / 0.4 mi
City Hall - 0.6 km / 0.4 mi

The preferred airport for Petit Palace Arenal is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 68 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Petit Palace Arenal

Fitness Center Petit Palace Arenal
Fitness Center
Common Space Petit Palace Arenal
Common Space
Lobby Petit Palace Arenal
Lobby
Accommodation Services Petit Palace Arenal
Accommodation Services
Exterior Petit Palace Arenal
Exterior

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Petit Palace Arenal

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Petit Palace Arenal
68
Number of floors in Petit Palace Arenal
6
Another facilities in Petit Palace Arenal
Breakfast, LAN Internet, Free WiFi, Smoke-free area, Safety deposit box

Frequently asked question in Petit Palace Arenal

What is normal check-in & check-out time at Petit Palace Arenal?
The standard check-in time at Petit Palace Arenal is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Petit Palace Arenal provide breakfast?
Yes, Petit Palace Arenal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Petit Palace Arenal?
Petit Palace Arenal is a 3.0-star hotel.
How many floors does Petit Palace Arenal have?
Petit Palace Arenal has 6 floors.
How many rooms are available at Petit Palace Arenal?
Petit Palace Arenal has 68 rooms in total.
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More Reviews from Other Guests in Petit Palace Arenal

Overall Ratings & Reviews Petit Palace Arenal

Traveloka (1)
Other sources (1,001)
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.6

Service and Facilites

9.4

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Traveler Reviews Petit Palace Arenal

Number of reviews per page
20
40
Top reviews
Barbara
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were pleasant- staff was very helpful. Only issue was A/C could have been a little cooler Great location also Outdoor temp was around 100 F
Robert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hi
Ma
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Limpieza excelente, personal amable, desayuno excelente pero el Hotel es muy viejo y el aire acondicionado no enfrió lo suficiente, se fue la luz y tardaron mucho en solucionar el problema , al principio se fue en toda la zona al cabo de unas horas aproximadamente 4 horas regresó pero no en el Hotel ahí era el único lugar que no tenía electricidad. El encargado y su equipo estuvieron muy amables tratando de solucionar todo No regresaría por la razón de que el Hotel es muy viejo y necesita mucho mantenimiento .
Read More
Jose
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Desayuno EXELENTE Limpio Súper cerca de todo EXELENTE ubicación
Beatriz
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My daughter and I really enjoyed our stay at Petit Palace Arenal. The location is excellent—within walking distance of many of Madrid’s main attractions and surrounded by great restaurants. The staff was incredibly friendly and welcoming, making us feel at home from the moment we arrived. It was the perfect base for exploring the city, and we would happily stay here again.
Read More
Robert
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was clean, well maintained and central location. Staff was very friendly!
Jannet
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms were smelly, AC doesn't work well at all. Fire alarm went off and elevator was down 3 out of the 4 days we were there. Not what I was expecting for paying $400 per night. This is more like a motel. Location of the property is good but I would not come back to this property.
Willie
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel location was great but the A/C never worked the way we want it to work
Prashant
icon-with Children
with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Found property not in a great shape. Experienced water pipe leakage one night. Good location though.
Benjamin
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location on busy pedestrian street between two Metro stops- Sol and Opera. Very walkable and many dining options surrounding hotel. We heard the breakfast was good but opted to dine elsewhere due to lower prices. Great tapas place almost across the street. Fire alarm went off at 3am second night...
Guido
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location is amazing, the staff super friendly and helpful but the elevator was on maintenance so up and down from 1 to 6 floor in just one little mini elevator was no good at all. Beside that was beautiful everything
Petek
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location, very clean
AYSIN
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a very small hotel in the central part of Madrid. Although it is very small, the bathroom was very well kept and user friendly. The staff was nice and helpful in all the areas. By the way, I would like to extend particular thanks and appreciation to Ruben at the front desk who helped us with enthusiasm and had been really helpful. There are a lot of shops/restaurants nearby. A point to keep in mind: taxis and other motor vehicles can enter the area only before 11 a.m.
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Alfonso
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was nice and clean common areas were not well maintained elevator was broken! Gas smell all over common areas !
Lindley
icon-with Children
with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location Laura was the best receptionist ever. Very helpful and accomodating AC was not cool enough but otherwise good hotel
Carlos
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Centrally located. Functional and clean. Great staff.
Efrain
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

El trato y servicio.
Paul
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

A terrific hotel in the middle of everything. Had a comfortable quiet room. Helpful friendly staff. And definitely go for the breakfast option!
Glenway
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Ok stay. Staff wasn’t overly friendly or helpful. The main elevator wasn’t working so we took a secondary in the back of hotel that seemed more for staff Room was clean and comfortable Location was great for exploring
Luis
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Las personas en recepción fueron siempre muy amables. Servicio eficiente. Cuando pregunté dónde comprar un adaptador de corriente, ofrecieron prestarme uno. El personal que limpiaba las habitaciones hizo muy buen trabajo cada día y nos llamó la atención que nunca nos molestaron antes de que saliéramos, ni ruido se oía mientras limpiaban los cuartos vecinos en las mañanas. El desayuno es muy bueno, todo muy limpio, muchas opciones a escoger y las señoras a cargo están pendientes de que no falte nada. Estuvimos muy agusto. Muchas gracias.
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Number of reviews per page
20
40

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Exterior 4 Petit Palace Arenal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.