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Relais & Châteaux Heritage Madrid

Hotels
Finding rooms for you...
9.8
/10
Exceptional
626 reviews

What Guests Say About Their Stay

Maria

10.0
/ 10
Wonderful hotel with friendly and welcoming staff in a great location. Old world charm with modern facilities.

Michel

10.0
/ 10
Un bel hôtel classique, pas trop grand. Notre suite était superbe et très confortable. Le personnel, très efficace et chaleureux, était de bon conseil. Le restaurant sert de très bons plats espagnols, et la terrasse sur le toit permet de prendre l'apéro au son d'un guitariste discret. L'hôtel est un peu loin des sites historiques majeurs (45 minutes de marche), mais très près des belles boutiques de Madrid. On en a profité. Nous le recommandons et nous y retournerons.

Manuel

10.0
/ 10
Excelllent hotel. We arrived early from america and they find us a room very early in the morning. The room very nice and the beds super confortable
In the Area
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Calle Diego de León, 43, Madrid, Community of Madrid, Spain, 28006

Main Facilities

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This accommodation offers:
Bicycle rental
Laundry service
Luggage storage
Elevator
Multilingual staff
24-hour Receptionist
Relais & Châteaux Heritage Madrid is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Relais & Châteaux Heritage Madrid

Calle Diego de León, 43, Madrid, Community of Madrid, Spain, 28006
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Discover More About Relais & Châteaux Heritage Madrid

General
In Madrid (Salamanca)

Location
With a stay at Relais & Châteaux Heritage Madrid in Madrid (Salamanca), you'll be within a 5-minute drive of Bernabéu Stadium and Thyssen-Bornemisza National Museum. This luxury hotel is 1.9 mi (3 km) from National Prado Museum and 1.9 mi (3.1 km) from El Retiro Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de La Princesa - 0.3 km / 0.2 mi
San Camilo Hospital Quirón - 0.3 km / 0.2 mi
Paseo de la Castellana - 0.6 km / 0.4 mi
U.S. Embassy - 0.8 km / 0.5 mi
ABC Serrano - 1 km / 0.6 mi
National Auditorium of Music - 1.4 km / 0.9 mi
El Corte Inglés - 1.4 km / 0.9 mi
Calle de Alcalá - 1.5 km / 0.9 mi
Residencia de Estudiantes - 1.5 km / 0.9 mi
El Retiro Park - 1.7 km / 1 mi
Movistar Arena - 1.7 km / 1.1 mi
Azca Financial District - 1.8 km / 1.1 mi
Plaza de Colon - 1.9 km / 1.2 mi
National Archaeological Museum - 2.1 km / 1.3 mi
Plaza de Olavide - 2.2 km / 1.4 mi

The preferred airport for Relais & Châteaux Heritage Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.6 km / 7.2 mi

Facilities
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Rooms
Make yourself at home in one of the 46 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Relais & Châteaux Heritage Madrid

Facility

  • Bicycle rental
Functional Hall Relais & Châteaux Heritage Madrid
Functional Hall
Common Space Relais & Châteaux Heritage Madrid
Common Space
Lobby Relais & Châteaux Heritage Madrid
Lobby
Exterior Relais & Châteaux Heritage Madrid
Exterior
Bedroom Relais & Châteaux Heritage Madrid
Bedroom

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Banquet
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Relais & Châteaux Heritage Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Relais & Châteaux Heritage Madrid
46
Number of floors in Relais & Châteaux Heritage Madrid
1
Another facilities in Relais & Châteaux Heritage Madrid
Breakfast, Bicycle rental, Free WiFi, Banquet, Terrace

Frequently asked question in Relais & Châteaux Heritage Madrid

What is normal check-in & check-out time at Relais & Châteaux Heritage Madrid?
The standard check-in time at Relais & Châteaux Heritage Madrid is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Relais & Châteaux Heritage Madrid provide breakfast?
Yes, Relais & Châteaux Heritage Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Relais & Châteaux Heritage Madrid?
Relais & Châteaux Heritage Madrid is a 5.0-star hotel.
How many floors does Relais & Châteaux Heritage Madrid have?
Relais & Châteaux Heritage Madrid has 1 floors.
How many rooms are available at Relais & Châteaux Heritage Madrid?
Relais & Châteaux Heritage Madrid has 46 rooms in total.
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More Reviews from Other Guests in Relais & Châteaux Heritage Madrid

Overall Ratings & Reviews Relais & Châteaux Heritage Madrid

Other sources (626)
9.8
Exceptional
From 626 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Relais & Châteaux Heritage Madrid

Number of reviews per page
20
40
Top reviews
Maria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful hotel with friendly and welcoming staff in a great location. Old world charm with modern facilities.
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Un bel hôtel classique, pas trop grand. Notre suite était superbe et très confortable. Le personnel, très efficace et chaleureux, était de bon conseil. Le restaurant sert de très bons plats espagnols, et la terrasse sur le toit permet de prendre l'apéro au son d'un guitariste discret. L'hôtel est un peu loin des sites historiques majeurs (45 minutes de marche), mais très près des belles boutiques de Madrid. On en a profité. Nous le recommandons et nous y retournerons.
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Manuel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excelllent hotel. We arrived early from america and they find us a room very early in the morning. The room very nice and the beds super confortable
Marion
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It’s the hospitality that makes this place special. Good, old-fashioned, nothing-is-too-much-trouble, service - from the warmest welcome with a cool-down drink, to the porters (special mention to Bara!), housekeeping (beds turned down in the evening with a chocolate left), and water for the journey when we left. Welcome and leaving gifts demonstrate that guests are valued, and are a nice touch. Our room was traditional, but comfortable - a good night’s sleep with plush pillows. Sited on a very busy road, but don’t let that put you off - you can’t hear any road noise at all inside the room. 3 metro stations within easy walking distance.
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Bryce
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Heritage Madrid was the perfect place to stay for my first visit to the city. The location made it easy to explore Salamanca on foot, and I loved being able to walk to so many great restaurants and cafés. The staff were incredibly kind and helpful from check in to departure, and they made the hotel feel genuinely welcoming. The architecture and décor are beautiful, with so much character and attention to detail. It feels elegant without being over the top, and coming back each evening was something I genuinely looked forward to.
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Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This is an excellent boutique style hotel with excellent rooms and great food. We had lunch and breakfast and both were amazing. The highlight for me were the staff and management....will be back!
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Outstanding service and an excellent restaurant on site.
Spencer
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had the most wonderful stay at The Relais & Châteaux Heritage in Madrid! The hotels is simply gorgeous, our the rooms are beautifully decorated and comfortable with every possible detail thought of. It is in a fantastic location, and the breakfast was delicious! Most importantly the staff was exceptional! Juan, Celeste, and Elsa were all so helpful and accommodating, and Olga at breakfast was the absolute sweetest! We are looking forward to our next stay, and highly recommend this beautiful gem to anyone wanting a luxurious stay while visiting Madrid!
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Nada
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I didn’t like that the bathroom didn’t have a door , only the separate toilet . Not very nice when you are staying with a friend no privacy . Also supposedly the roof terrace closes at 11 pm , the times it was closed when we tried to access and it it was stil 10pm , our room was very dark . Didn’t eat at the hotel . Only ordered room service - club sandwich once it was ok not great . Staff were friendly .
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Yves
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good location , employees are young, they are in process to be good!
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great place and all is New and clean
ISABEL
icon-with Friends
with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

it was expensive, 30 euros per person
luke
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Salwa
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Bernard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Exceptional services
marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
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Marjan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
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Cathy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Jeanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Denis
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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