Relais & Châteaux Heritage Madrid

Hotels
9.6
/10
Exceptional
484 reviews

What Guests Say About Their Stay

Salwa

10.0
/ 10
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it

marcelo

10.0
/ 10
This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.

Cathy

10.0
/ 10
Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
In the Area
See Map
Calle Diego de León, 43, Madrid, Community of Madrid, Spain, 28006

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Relais & Châteaux Heritage Madrid is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Relais & Châteaux Heritage Madrid

Calle Diego de León, 43, Madrid, Community of Madrid, Spain, 28006
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Discover More About Relais & Châteaux Heritage Madrid

Location


Relais & Châteaux Heritage Madrid is located in area / city Madrid.

About Relais & Châteaux Heritage Madrid

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Relais & Châteaux Heritage Madrid exclusively for you.

Relais & Châteaux Heritage Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Relais & Châteaux Heritage Madrid.

All facilities in Relais & Châteaux Heritage Madrid

Others Relais & Châteaux Heritage Madrid
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Food and Drinks

  • Breakfast
  • Bar

General

  • Banquet
  • Terrace

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Relais & Châteaux Heritage Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Relais & Châteaux Heritage Madrid
46
Number of floors in Relais & Châteaux Heritage Madrid
1
Another facilities in Relais & Châteaux Heritage Madrid
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Relais & Châteaux Heritage Madrid

What are available facilities at Relais & Châteaux Heritage Madrid?
There are top facilites at Relais & Châteaux Heritage Madrid such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Relais & Châteaux Heritage Madrid?
The standard check-in time at Relais & Châteaux Heritage Madrid is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Relais & Châteaux Heritage Madrid provide breakfast?
Yes, Relais & Châteaux Heritage Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Relais & Châteaux Heritage Madrid?
Relais & Châteaux Heritage Madrid is a 5.0-star hotel.
How many floors does Relais & Châteaux Heritage Madrid have?
Relais & Châteaux Heritage Madrid has 1 floors.
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More Reviews from Other Guests in Relais & Châteaux Heritage Madrid

9.6
Exceptional
From 484 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Relais & Châteaux Heritage Madrid

Number of reviews per page
20
40
Top reviews
Salwa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Bernard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exceptional services
marcelo
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
Read More
Marjan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
Read More
Cathy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Jeanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Denis
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Kirti
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
Isabella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
CHARLES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
Allyson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel is an ideal boutique property. The property feels like an elegant home . Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
Read More
Mario
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Food was mediocre, staff is fantastic , hotel is ok
Ravinder
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

.
Elizabeth
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

La atención del personal, muy amable de lo mejor!! Y las instalaciones una joya, exquisita!! Me encantó!!
Sanley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent, Exceptional, Elegant , Exclusive , Luxurious, Quiet and Very Friendly Staff . HIGHLY RECOMMEND. A Gem 💎 in Madrid 🇪🇸 💎
Maximino
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent room and the services
Celeste
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional!
Nikki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was a nice hotel.
Kent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

excellent property and service.
Verified traveler
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Extraordinary service and attention to guests. Clean hotel, nice rooms, and the people that work everywhere there know how to make a great experience to any guest. Highly recommended
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Relais & Châteaux Heritage Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 484 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Relais & Châteaux Heritage Madrid

Number of reviews per page
20
40
Top reviews
Salwa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Bernard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exceptional services
marcelo
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
Read More
Marjan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
Read More
Cathy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Jeanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Denis
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Kirti
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
Isabella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
CHARLES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
Allyson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel is an ideal boutique property. The property feels like an elegant home . Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
Read More
Mario
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Food was mediocre, staff is fantastic , hotel is ok
Ravinder
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

.
Elizabeth
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

La atención del personal, muy amable de lo mejor!! Y las instalaciones una joya, exquisita!! Me encantó!!
Sanley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent, Exceptional, Elegant , Exclusive , Luxurious, Quiet and Very Friendly Staff . HIGHLY RECOMMEND. A Gem 💎 in Madrid 🇪🇸 💎
Maximino
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent room and the services
Celeste
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional!
Nikki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was a nice hotel.
Kent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

excellent property and service.
Verified traveler
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Extraordinary service and attention to guests. Clean hotel, nice rooms, and the people that work everywhere there know how to make a great experience to any guest. Highly recommended
Number of reviews per page
20
40