Relais & Châteaux Heritage Madrid

Hotels
9.6
/10
Exceptional
484 reviews

What Guests Say About Their Stay

luke

10.0
/ 10
Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.

Salwa

10.0
/ 10
“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it

marcelo

10.0
/ 10
This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
In the Area
See Map
Calle Diego de León, 43, Madrid, Community of Madrid, Spain, 28006

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
Relais & Châteaux Heritage Madrid is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Relais & Châteaux Heritage Madrid Address: Map & Location

Calle Diego de León, 43, Madrid, Community of Madrid, Spain, 28006
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Discover More About Relais & Châteaux Heritage Madrid

General


In Madrid (Salamanca)

Location


With a stay at Relais & Châteaux Heritage Madrid in Madrid (Salamanca), you'll be within a 5-minute drive of Lazaro Galdiano Museum and Bernabéu Stadium. This luxury hotel is 1.8 mi (3 km) from Thyssen-Bornemisza National Museum and 2.1 mi (3.4 km) from El Retiro Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de La Princesa - 0.3 km / 0.2 mi
Paseo de la Castellana - 0.6 km / 0.4 mi
Lazaro Galdiano Museum - 0.8 km / 0.5 mi
U.S. Embassy - 0.8 km / 0.5 mi
Golden Mile - 0.8 km / 0.5 mi
ABC Serrano - 1 km / 0.6 mi
El Corte Inglés - 1.4 km / 0.9 mi
Calle de Alcalá - 1.5 km / 0.9 mi
Movistar Arena - 1.7 km / 1.1 mi
Azca Financial District - 1.8 km / 1.1 mi
Plaza de Colon - 1.9 km / 1.2 mi
National Library - 2.1 km / 1.3 mi
Puerta de Alcalá - 2.3 km / 1.4 mi
Hospital Gregorio Maranon - 2.6 km / 1.6 mi
Paseo del Prado - 2.6 km / 1.6 mi

The preferred airport for Relais & Châteaux Heritage Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.6 km / 7.2 mi

Facilities


Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 46 guestrooms featuring iPod docking stations and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Relais & Châteaux Heritage Madrid

Bar, Cafe and Lounge Relais & Châteaux Heritage Madrid
Bar, Cafe and Lounge
Functional Hall Relais & Châteaux Heritage Madrid
Functional Hall
Common Space Relais & Châteaux Heritage Madrid
Common Space
Lobby Relais & Châteaux Heritage Madrid
Lobby
Exterior Relais & Châteaux Heritage Madrid
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Airport transfer
  • Bicycle rental

General

  • Banquet
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Relais & Châteaux Heritage Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Allowed With Maximum Weight

Additional Policy

Professional property host/manager, No rollaway/extra beds available
  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 170 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Relais & Châteaux Heritage Madrid
46
Number of floors in Relais & Châteaux Heritage Madrid
1
Another facilities in Relais & Châteaux Heritage Madrid
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Relais & Châteaux Heritage Madrid

What are available facilities at Relais & Châteaux Heritage Madrid?
There are top facilites at Relais & Châteaux Heritage Madrid such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Relais & Châteaux Heritage Madrid?
Check-in time at Relais & Châteaux Heritage Madrid is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Relais & Châteaux Heritage Madrid provide breakfast?
Yes, Relais & Châteaux Heritage Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Relais & Châteaux Heritage Madrid?
Relais & Châteaux Heritage Madrid is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Relais & Châteaux Heritage Madrid have?
Relais & Châteaux Heritage Madrid has 1 floors.
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More Reviews from Other Guests in Relais & Châteaux Heritage Madrid

9.6
Exceptional
From 484 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Relais & Châteaux Heritage Madrid

Number of reviews per page
20
40
Top reviews
luke
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Salwa
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Bernard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Exceptional services
marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
Read More
Marjan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
Read More
Cathy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Jeanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Denis
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Kirti
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
Isabella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
CHARLES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
Allyson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is an ideal boutique property. The property feels like an elegant home . Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
Read More
Mario
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Food was mediocre, staff is fantastic , hotel is ok
Ravinder
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

.
Elizabeth
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

La atención del personal, muy amable de lo mejor!! Y las instalaciones una joya, exquisita!! Me encantó!!
Sanley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Excellent, Exceptional, Elegant , Exclusive , Luxurious, Quiet and Very Friendly Staff . HIGHLY RECOMMEND. A Gem 💎 in Madrid 🇪🇸 💎
Maximino
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Excellent room and the services
Celeste
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional!
Nikki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It was a nice hotel.
Kent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

excellent property and service.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Relais & Châteaux Heritage Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 484 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Relais & Châteaux Heritage Madrid

Number of reviews per page
20
40
Top reviews
luke
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent small luxury hotel. Very friendly staff are knowledgeable and helpful. Beautiful rooms are elegantly decorated and comfortable. Great location close to great shopping and dining options.
Salwa
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

“An absolutely stunning stay at Madrid Château. The room was beautiful, the service was exceptional, and every detail was handled with care. The hotel itself is truly gorgeous elegant, peaceful, and perfectly curated. An unforgettable experience.”staff beyond friendly lived it
Bernard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Exceptional services
marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
Read More
Marjan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.
Read More
Cathy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lovely hotel in a good location. Rooftop bar was fun. Rooms were small but expected. Breakfast was expensive. Staff was great, as they usually are in a R&C property.
Jeanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was fantastic! The property is beautiful and located in a great area. Would highly recommend.
Denis
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Kirti
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The property is beautiful. Room was very comfortable and eveyything was top quality. The staff was very friendly. We landed very early morning and reached the hotel at 7am. They made sure our room was ready that early and provided us with free early check in.
Isabella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The rooms are a bit small and the bathroom is uncomfortable - no door to the bathroom or shower.
CHARLES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff was great but Juan was providing an impeccable service; I have been all over the world I rarely see a front desk stuff like him 100!
Allyson
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is an ideal boutique property. The property feels like an elegant home . Our room, a junior suite was beautifully decorated and well appointed. Also very quiet for an urban hotel. The well trained staff are friendly, attentive and knowledgeable. We had a warm and delightful welcome from Antia. She recommended and booked outstanding dining experiences. Thank you for a wonderful hotel experience. We will stay here again.
Read More
Mario
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Food was mediocre, staff is fantastic , hotel is ok
Ravinder
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

.
Elizabeth
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

La atención del personal, muy amable de lo mejor!! Y las instalaciones una joya, exquisita!! Me encantó!!
Sanley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Excellent, Exceptional, Elegant , Exclusive , Luxurious, Quiet and Very Friendly Staff . HIGHLY RECOMMEND. A Gem 💎 in Madrid 🇪🇸 💎
Maximino
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Excellent room and the services
Celeste
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional!
Nikki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It was a nice hotel.
Kent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

excellent property and service.
Number of reviews per page
20
40