Cinnamon Grand Colombo

Hotels
8.7
/10
Very Good
841 reviews

What Guests Say About Their Stay

Ravindra

10.0
/ 10
Room was fantastic, comfortable. Staff was extremely helpful. Great location - central.

Julie

10.0
/ 10
Clean and spacious room. Good choice of restaurants for dinner. Breakfast buffet was excellent with variety of options for everyone. Pool area was lovely. Staff in all areas helpful and friendly.

Jude

10.0
/ 10
Amazing hotel staff, polite kind people experience was unbelievable. Always with a smile and willing to help all the guests. I can’t be any happier with Grand staff. We will be coming back again to Grans for future visits. Please thank room service staff for their service and kindness
In the Area
See Map
77, Galle Road, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00300

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Cinnamon Grand Colombo is located in area / city Gampaha Division. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cinnamon Grand Colombo

77, Galle Road, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 00300
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Discover More About Cinnamon Grand Colombo

General


Near Crescat Shopping Mall

Location


A stay at Cinnamon Grand Colombo places you in the heart of Colombo, steps from Crescat Shopping Mall and St. Andrew's Scots Kirk Church. This family-friendly hotel is 0.2 mi (0.4 km) from High Commission of India and 0.4 mi (0.6 km) from Galle Face Green.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Crescat Shopping Mall - 0.1 km / 0.1 mi
St. Andrew's Scots Kirk Church - 0.3 km / 0.2 mi
High Commission of India - 0.4 km / 0.2 mi
Galle Face Green - 0.6 km / 0.4 mi
United States Embassy Colombo - 0.6 km / 0.4 mi
Beira Lake - 0.6 km / 0.4 mi
Galle Face Green Night Market - 0.9 km / 0.6 mi
Liberty Plaza - 1 km / 0.6 mi
Nawaloka Hospital - 1.2 km / 0.7 mi
Colombo City Centre - 1.3 km / 0.8 mi
One Galle Face - 1.3 km / 0.8 mi
Chabad of Sri Lanka - 1.4 km / 0.9 mi
Gangaramaya Temple - 1.4 km / 0.9 mi
Casino Marina Colombo - 1.5 km / 0.9 mi
Gem Museum - 1.5 km / 0.9 mi

The nearest major airport is Bandaranaike Intl. Airport (CMB) - 35.7 km / 22.2 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.

Dining


Enjoy international cuisine at Plates, one of the hotel's 14 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 501 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Cinnamon Grand Colombo

Bar, Cafe and Lounge Cinnamon Grand Colombo
Bar, Cafe and Lounge
Swimming Pool Cinnamon Grand Colombo
Swimming Pool
Entertainment Facility Cinnamon Grand Colombo
Entertainment Facility
Fitness Center Cinnamon Grand Colombo
Fitness Center
Functional Hall Cinnamon Grand Colombo
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Barbecue
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Swimming pool
  • Smoking area
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Transportation

  • Limo or town car service
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

Sports and Recreations

  • Fitness center
  • Billiard

Kids and Pets

  • Babysitting
  • Children facilities

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cinnamon Grand Colombo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, By ocean, Beach nearby, Travelife, Essential workers only - NO, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions, No elevators
  • Fee for buffet breakfast: approximately USD 13.5 for adults and USD 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cinnamon Grand Colombo
501
Number of floors in Cinnamon Grand Colombo
9
Another facilities in Cinnamon Grand Colombo
Shops, Outdoor pool, Barbecue, Spa, Garden

Frequently asked question in Cinnamon Grand Colombo

What are available facilities at Cinnamon Grand Colombo?
There are top facilites at Cinnamon Grand Colombo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cinnamon Grand Colombo?
The standard check-in time at Cinnamon Grand Colombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Cinnamon Grand Colombo provide breakfast?
Yes, Cinnamon Grand Colombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cinnamon Grand Colombo?
Cinnamon Grand Colombo is a 5.0-star hotel.
How many floors does Cinnamon Grand Colombo have?
Cinnamon Grand Colombo has 9 floors.
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More Reviews from Other Guests in Cinnamon Grand Colombo

Overall Ratings & Reviews Cinnamon Grand Colombo

Traveloka (3)
Other sources (838)
8.8
Very Good
From 838 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cinnamon Grand Colombo

Number of reviews per page
20
40
Top reviews
Aiyadurai
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place to stay
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, food, pool and helpful staff
Nikhil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Helpful staff
Ravindra
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was fantastic, comfortable. Staff was extremely helpful. Great location - central.
Naveetha
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very great quiet stay !
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and spacious room. Good choice of restaurants for dinner. Breakfast buffet was excellent with variety of options for everyone. Pool area was lovely. Staff in all areas helpful and friendly.
Jude
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel staff, polite kind people experience was unbelievable. Always with a smile and willing to help all the guests. I can’t be any happier with Grand staff. We will be coming back again to Grans for future visits. Please thank room service staff for their service and kindness
Amrita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service , clean rooms. Staff was friendly and courteous. Lovely hotel. Would go back again.
Abhay
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

-
Puja
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel itself was pretty nice. Room was spacious and comfortable. Shower water could’ve gotten a little hotter but it wasn’t bad. Most of the staff was friendly. I arrived for check in early, and the room wasn’t ready yet. The guy who checked me in said he’d have a room made ready and to have a seat and he’ll let me know when it’s done. So, I had a seat and a snack in the coffee area. He never came up to me to let me know the room was ready. An hour and a half later I went to check on it and was told it was ready. Also, when I called for room service one night, the phone just rang and rang and rang. I tried calling the front desk to connect me, same issue. It wasn’t til I tried the concierge desk that someone picked up and put me through to room service. All in all, a good stay but the hotel has some kinks to work out.
Read More
Ellen
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fun hotel with great pool area and lovely staff.
Dianne
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room. Very friendly staff. Accommodating
Abhiram
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Pretty good other than very pungent smell in hallways
Dianne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Aisalan
icon-Leisure
Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room service wasn’t good. They just had 2 water bottles and I had to call and keep on asking for water and wait for hours. There’s loud noise all the time from their downtown staging. The rooms aren’t sound proof. People in the next room was so loud and noisy all the time and I couldn’t even get a good sleep. The mini fridge wasn’t working and many electric sockets were not functioning. I had to use the hairdryer and water heater on the table. They shampoo and was terrible. I checked out from shangri la and came here and I couldn’t even change or cancel because expedia doesn’t allow changes after checking in. And I regret this stay deeply. Wasted my money here.
Read More
Dillon
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We received a very warm welcome upon arrival and were checked in at the Club Lounge, where the service has been consistently exceptional. The Club Lounge team especially Upeksh, Prasanna, Wasantha, Damith, Dilshan, and Chain — have been outstanding throughout our stay. Breakfast was very good, and overall the staff are friendly and attentive. However, I observed several issues that should be addressed. Internal communication between departments needs significant improvement. On multiple occasions, despite informing the team that we extended our stay, both my wife and I received repeated calls and had our keys disabled twice. This happened four times, and we did not receive an appropriate personal apology, which is expected from a five-star property. Additionally, some minor health and safety concerns and inaccuracies in menu descriptions were raised, but no one followed up to confirm whether these were being addressed. Acknowledgement and feedback are essential in maintaining professional standards. Overall, we are still staying at the hotel and would recommend it, especially due to the excellent Club Lounge service. However, operational consistency and communication need to be improved. A detailed report will be sent separately to the property’s head office. when I reach home
Read More
C
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very friendly and willing staff
John
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very efficient and friendly staff would definitely stay there again
SUJATHA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent customer service
Vasuki
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Rooms were clean and spacious. very friendly staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Cinnamon Grand Colombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cinnamon Grand Colombo

Traveloka (3)
Other sources (838)
8.8
Very Good
From 838 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cinnamon Grand Colombo

Number of reviews per page
20
40
Top reviews
Aiyadurai
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place to stay
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, food, pool and helpful staff
Nikhil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Helpful staff
Ravindra
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was fantastic, comfortable. Staff was extremely helpful. Great location - central.
Naveetha
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very great quiet stay !
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean and spacious room. Good choice of restaurants for dinner. Breakfast buffet was excellent with variety of options for everyone. Pool area was lovely. Staff in all areas helpful and friendly.
Jude
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel staff, polite kind people experience was unbelievable. Always with a smile and willing to help all the guests. I can’t be any happier with Grand staff. We will be coming back again to Grans for future visits. Please thank room service staff for their service and kindness
Amrita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service , clean rooms. Staff was friendly and courteous. Lovely hotel. Would go back again.
Abhay
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

-
Puja
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel itself was pretty nice. Room was spacious and comfortable. Shower water could’ve gotten a little hotter but it wasn’t bad. Most of the staff was friendly. I arrived for check in early, and the room wasn’t ready yet. The guy who checked me in said he’d have a room made ready and to have a seat and he’ll let me know when it’s done. So, I had a seat and a snack in the coffee area. He never came up to me to let me know the room was ready. An hour and a half later I went to check on it and was told it was ready. Also, when I called for room service one night, the phone just rang and rang and rang. I tried calling the front desk to connect me, same issue. It wasn’t til I tried the concierge desk that someone picked up and put me through to room service. All in all, a good stay but the hotel has some kinks to work out.
Read More
Ellen
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fun hotel with great pool area and lovely staff.
Dianne
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room. Very friendly staff. Accommodating
Abhiram
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Pretty good other than very pungent smell in hallways
Dianne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes
Aisalan
icon-Leisure
Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room service wasn’t good. They just had 2 water bottles and I had to call and keep on asking for water and wait for hours. There’s loud noise all the time from their downtown staging. The rooms aren’t sound proof. People in the next room was so loud and noisy all the time and I couldn’t even get a good sleep. The mini fridge wasn’t working and many electric sockets were not functioning. I had to use the hairdryer and water heater on the table. They shampoo and was terrible. I checked out from shangri la and came here and I couldn’t even change or cancel because expedia doesn’t allow changes after checking in. And I regret this stay deeply. Wasted my money here.
Read More
Dillon
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We received a very warm welcome upon arrival and were checked in at the Club Lounge, where the service has been consistently exceptional. The Club Lounge team especially Upeksh, Prasanna, Wasantha, Damith, Dilshan, and Chain — have been outstanding throughout our stay. Breakfast was very good, and overall the staff are friendly and attentive. However, I observed several issues that should be addressed. Internal communication between departments needs significant improvement. On multiple occasions, despite informing the team that we extended our stay, both my wife and I received repeated calls and had our keys disabled twice. This happened four times, and we did not receive an appropriate personal apology, which is expected from a five-star property. Additionally, some minor health and safety concerns and inaccuracies in menu descriptions were raised, but no one followed up to confirm whether these were being addressed. Acknowledgement and feedback are essential in maintaining professional standards. Overall, we are still staying at the hotel and would recommend it, especially due to the excellent Club Lounge service. However, operational consistency and communication need to be improved. A detailed report will be sent separately to the property’s head office. when I reach home
Read More
C
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very friendly and willing staff
John
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very efficient and friendly staff would definitely stay there again
SUJATHA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent customer service
Vasuki
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Rooms were clean and spacious. very friendly staff.
Number of reviews per page
20
40