Galle Face Hotel

Hotels
8.9
/10
Exceptional
1,004 reviews

What Guests Say About Their Stay

Alison

10.0
/ 10
Steeped in history, good location and facilities. Good restaurant choices. Outside bar area is great overlooking the sea. Service was slow at times and hotel is a bit tired in places.

Diane

10.0
/ 10
Great old colonial era hotel, all the staff are really good, super view from the room and all spotlessly clean. Dining in The Veranda restaurant offers a great choice for both breakfast and dinner.

Roger

10.0
/ 10
Staff very attentive and friendly. Customer service excellent. Lovely restaurant for buffet dining with seating opening onto veranda and unobstructed Seaview. Excellent choice of food but often only like warm rather than hot. I don’t think they have the correct type of infra red heating lamps to keep the food hot.
In the Area
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2 Galle Road, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 300

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
In Colombo (Kollupitiya)
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What's around Galle Face Hotel

2 Galle Road, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 300
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General


In Colombo (Kollupitiya)

Location


With a stay at Galle Face Hotel, you'll be centrally located in Colombo, steps from Galle Face Green and within a 10-minute walk of Crescat Shopping Mall. This beach hotel is 1.2 mi (1.9 km) from Dutch Hospital Shopping Precinct and 1.2 mi (2 km) from Colombo City Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Galle Face Green - 0.1 km / 0.1 mi
High Commission of India - 0.3 km / 0.2 mi
Galle Face Green Night Market - 0.3 km / 0.2 mi
St. Andrew's Scots Kirk Church - 0.4 km / 0.2 mi
Galle Face Beach - 0.5 km / 0.3 mi
Crescat Shopping Mall - 0.6 km / 0.3 mi
Beira Lake - 0.7 km / 0.4 mi
One Galle Face - 0.7 km / 0.5 mi
United States Embassy Colombo - 1 km / 0.6 mi
Old Parliament Building - 1.3 km / 0.8 mi
Nawaloka Hospital - 1.4 km / 0.9 mi
Liberty Plaza - 1.5 km / 0.9 mi
Bank of Ceylon Tower - 1.5 km / 1 mi
Colombo City Centre - 1.5 km / 1 mi
King Sri Wickrama Rajasinghe Prison Cell - 1.7 km / 1.1 mi

The preferred airport for Galle Face Hotel is Bandaranaike Intl. Airport (CMB) - 35.6 km / 22.1 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy international cuisine at 1864 Restaurant, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 156 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Galle Face Hotel

Bar, Cafe and Lounge Galle Face Hotel
Bar, Cafe and Lounge
Swimming Pool Galle Face Hotel
Swimming Pool
Entertainment Facility Galle Face Hotel
Entertainment Facility
Fitness Center Galle Face Hotel
Fitness Center
Functional Hall Galle Face Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Library
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Airport transfer
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box
  • Elevator

Accommodation Policy & General Information in Galle Face Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, By ocean, Essential workers only - NO
  • Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children
  • Airport shuttle fee: USD 71 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 71 (one-way), (from 2 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Galle Face Hotel
156
Number of floors in Galle Face Hotel
2
Another facilities in Galle Face Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Galle Face Hotel

What are available facilities at Galle Face Hotel?
There are top facilites at Galle Face Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Galle Face Hotel?
The standard check-in time at Galle Face Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Galle Face Hotel provide breakfast?
Yes, Galle Face Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Galle Face Hotel?
Galle Face Hotel is a 5.0-star hotel.
How many floors does Galle Face Hotel have?
Galle Face Hotel has 2 floors.
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More Reviews from Other Guests in Galle Face Hotel

Overall Ratings & Reviews Galle Face Hotel

Traveloka (4)
Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Galle Face Hotel

Number of reviews per page
20
40
Top reviews
Alan
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property is very run down and expensive for the price. The staff is great but I would look for a newer property or another colonial building which has been renovated.
Alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Steeped in history, good location and facilities. Good restaurant choices. Outside bar area is great overlooking the sea. Service was slow at times and hotel is a bit tired in places.
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service
Srinivas
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great old colonial era hotel, all the staff are really good, super view from the room and all spotlessly clean. Dining in The Veranda restaurant offers a great choice for both breakfast and dinner.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very attentive and friendly. Customer service excellent. Lovely restaurant for buffet dining with seating opening onto veranda and unobstructed Seaview. Excellent choice of food but often only like warm rather than hot. I don’t think they have the correct type of infra red heating lamps to keep the food hot.
William
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Old world charm with great friendly and attentive staff. Lovely location right on the sea. Food very good.
susan
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and wonderful staff :
Nick
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

DO NOT STAY AT THIS HOTEL. The worst customer experience I have ever had. The hotel manager does not care at all about the guests. They had a massive late night party with the music so loud that it was making the windows of our room shake. When this was flagged with the hotel manager he basically said I was lying and marched me up to my room. When he got there he realised how bad it was and relunctantly moved us to another despite originally saying there wasn’t any spare rooms. Even in the room we moved to we could still hear the music. Not a single apology and a smarmy grin on his face throughout the whole conversation - he’s an absolute whopper. The rest of the staff in the hotel were very nice & friendly but the arrogance & disdain showed by the management team ruined our experience of Colombo- AVOID AT ALL COSTS L.
Read More
Katherine-Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything at the Galle Face was wonderful. The staff were so friendly and made our honeymoon extra special - beautiful room and a congratulations cake! We booked the honeymoon retreat spa treatment which was fantastic and incredibly relaxing. We thorough enjoyed our stay and look forward to staying again in the future
Christine
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were all very friendly and courteous. Rooms were clean with everything that one needs. Breakfast was excellent.
Priya
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is lovely but in disrepair and needs maintenance. The service is poor (room service, housekeeping). The amenities provided in the room are laughable (just one shower cap), and not at par with most hotels who also provide a soap, lotion, and toothpaste/ toothbrush.
Annette
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a deluxe sea view room and it was really nice. For a longer stay, there was limited space to unpack and store clothes but the room was good. The reception staff were very good but the service in the bars and restaurants was poor. You could wait a half hour to even order a drink and wait another half hour for it to be served. We noticed this not just with us, but many others complaining of the poor service. I would still stay here for location, ambiance and history, but would likely do more meals offsite next time.bbarsextreelywaspoor.good.Thereception staff were wonderful.
Read More
Kelvin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic hotel full of character with wonderful staff. The veranda for dining and the chess board for a sundowner are magical
Simon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a terrible time at the Galle Face Hotel. We booked this very expensive and famous hotel in July and hoped it to be the perfect place to celebrate New Year and to be the climax of our holiday in Sri Lanka. At 3.00am on 31st December we were woken by builders using jack hammers as they were apperently erecting a stage on the lawns of the hotel below our room. We complained and we were told that the stage was for a private New Years Eve party for 2500 people - this was the first we heard about this private party. The private party was on the lawns under our balcony. The music was very loud the lights very bright and the party music went on until 7.00am. All the Hotel bars were closed to hotel guests for the whole night. All the bars were only for the private party. To get a drink we were told to go to our room and use room service. The private party was the main event at the hotel. We wrote to the hotel manager to complain about the serious disturbances on both nights of our stay. There has been no reply. We had a wonderful holiday in Sri Lanka and the two nights at the Galle Face Hotel were to be the climax of a great holiday. It was terrible. The Galle Face Hotel only told us about the private party when we complained about the hammering at 3.00am on the 31st December. If they had told us when we booked in July we would of stayed at a different hotel. Not to be told about a private party for 2500 people under your balcony was unforgiveable.
Read More
Abid
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing breakfast buffet, pool and old school vibe. Like being in a museum.
steve
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bedroom was in poor condition, the air conditioning didn't work overnight, the windows were sealed, the mattress was not comfortable, being hard and feeling the metal springs. Hotel is a nostalgic look back in history and service levels are quite high.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very classy hotel with a real colonial style and great staff.
Ida
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beautiul old hotel but the mold smell in the room and from the aircon was out of this world grouse. Would not
David
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A fantastic place, full of history
Number of reviews per page
20
40

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Lobby 4 Galle Face Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Galle Face Hotel

Traveloka (4)
Other sources (1,000)
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Galle Face Hotel

Number of reviews per page
20
40
Top reviews
Alan
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property is very run down and expensive for the price. The staff is great but I would look for a newer property or another colonial building which has been renovated.
Alison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Steeped in history, good location and facilities. Good restaurant choices. Outside bar area is great overlooking the sea. Service was slow at times and hotel is a bit tired in places.
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service
Srinivas
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Old
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great old colonial era hotel, all the staff are really good, super view from the room and all spotlessly clean. Dining in The Veranda restaurant offers a great choice for both breakfast and dinner.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very attentive and friendly. Customer service excellent. Lovely restaurant for buffet dining with seating opening onto veranda and unobstructed Seaview. Excellent choice of food but often only like warm rather than hot. I don’t think they have the correct type of infra red heating lamps to keep the food hot.
William
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Old world charm with great friendly and attentive staff. Lovely location right on the sea. Food very good.
susan
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and wonderful staff :
Nick
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

DO NOT STAY AT THIS HOTEL. The worst customer experience I have ever had. The hotel manager does not care at all about the guests. They had a massive late night party with the music so loud that it was making the windows of our room shake. When this was flagged with the hotel manager he basically said I was lying and marched me up to my room. When he got there he realised how bad it was and relunctantly moved us to another despite originally saying there wasn’t any spare rooms. Even in the room we moved to we could still hear the music. Not a single apology and a smarmy grin on his face throughout the whole conversation - he’s an absolute whopper. The rest of the staff in the hotel were very nice & friendly but the arrogance & disdain showed by the management team ruined our experience of Colombo- AVOID AT ALL COSTS L.
Read More
Katherine-Helen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything at the Galle Face was wonderful. The staff were so friendly and made our honeymoon extra special - beautiful room and a congratulations cake! We booked the honeymoon retreat spa treatment which was fantastic and incredibly relaxing. We thorough enjoyed our stay and look forward to staying again in the future
Christine
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff were all very friendly and courteous. Rooms were clean with everything that one needs. Breakfast was excellent.
Priya
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is lovely but in disrepair and needs maintenance. The service is poor (room service, housekeeping). The amenities provided in the room are laughable (just one shower cap), and not at par with most hotels who also provide a soap, lotion, and toothpaste/ toothbrush.
Annette
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a deluxe sea view room and it was really nice. For a longer stay, there was limited space to unpack and store clothes but the room was good. The reception staff were very good but the service in the bars and restaurants was poor. You could wait a half hour to even order a drink and wait another half hour for it to be served. We noticed this not just with us, but many others complaining of the poor service. I would still stay here for location, ambiance and history, but would likely do more meals offsite next time.bbarsextreelywaspoor.good.Thereception staff were wonderful.
Read More
Kelvin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic hotel full of character with wonderful staff. The veranda for dining and the chess board for a sundowner are magical
Simon
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a terrible time at the Galle Face Hotel. We booked this very expensive and famous hotel in July and hoped it to be the perfect place to celebrate New Year and to be the climax of our holiday in Sri Lanka. At 3.00am on 31st December we were woken by builders using jack hammers as they were apperently erecting a stage on the lawns of the hotel below our room. We complained and we were told that the stage was for a private New Years Eve party for 2500 people - this was the first we heard about this private party. The private party was on the lawns under our balcony. The music was very loud the lights very bright and the party music went on until 7.00am. All the Hotel bars were closed to hotel guests for the whole night. All the bars were only for the private party. To get a drink we were told to go to our room and use room service. The private party was the main event at the hotel. We wrote to the hotel manager to complain about the serious disturbances on both nights of our stay. There has been no reply. We had a wonderful holiday in Sri Lanka and the two nights at the Galle Face Hotel were to be the climax of a great holiday. It was terrible. The Galle Face Hotel only told us about the private party when we complained about the hammering at 3.00am on the 31st December. If they had told us when we booked in July we would of stayed at a different hotel. Not to be told about a private party for 2500 people under your balcony was unforgiveable.
Read More
Abid
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing breakfast buffet, pool and old school vibe. Like being in a museum.
steve
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bedroom was in poor condition, the air conditioning didn't work overnight, the windows were sealed, the mattress was not comfortable, being hard and feeling the metal springs. Hotel is a nostalgic look back in history and service levels are quite high.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very classy hotel with a real colonial style and great staff.
Ida
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beautiul old hotel but the mold smell in the room and from the aircon was out of this world grouse. Would not
David
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A fantastic place, full of history
Number of reviews per page
20
40