Secret Cliff Resort & Restaurant

Hotels
7.7
/10
Pleasant
806 reviews

What Guests Say About Their Stay

Chatchai T.

9.1
/ 10
Beautiful view, good weather, spacious room, good service staff. Beaming
See original

Suchada S.

8.5
/ 10
The hotel is upgraded to a sea view room. The room is bigger than booked. Value for money paid. Good service staff Okay breakfast
See original

Nantaporn P.

8.8
/ 10
Good atmosphere, nice food, nice place to rest.
See original

Nantacha S.

10.0
/ 10
Good food, good service, great room, great room
See original

Vassana H.

10.0
/ 10
Very nice place. And nice staff.
In the Area
See Map
707 Patak Rd, Karon, Mueang Phuket District, Karon, Mueang Phuket, Phuket, Thailand, 83100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Secret Cliff Resort & Restaurant is located in area / city Karon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Secret Cliff Resort & Restaurant

707 Patak Rd, Karon, Mueang Phuket District, Karon, Mueang Phuket, Phuket, Thailand, 83100
Discover More Places
Lobby Secret Cliff Resort & Restaurant
Lobby 2 Secret Cliff Resort & Restaurant

Discover More About Secret Cliff Resort & Restaurant

Discover the enchanting allure of Phuket with a stay at

Secret Cliff Resort & Restaurant

, a premier destination offering breathtaking views and unparalleled comfort. Room rates at

Secret Cliff Resort & Restaurant

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Secret Cliff Resort & Restaurant Location

Nestled in the serene hills of Kalim Beach, Patong,

Secret Cliff Resort & Restaurant

offers a tranquil escape with stunning Andaman Sea vistas. Located at 707 ถนนปฏัก, กะรน, กะรน, อำเภอเมืองภูเก็ต, ภูเก็ต, ประเทศไทย, 83100, the resort is approximately a 10-minute drive from the vibrant heart of Patong Beach and its bustling nightlife, and about a 45-minute drive from Phuket International Airport. The atmosphere here is one of peaceful seclusion, yet it remains conveniently close to the energy of Patong, providing the best of both worlds. It’s an ideal spot for those seeking a relaxing retreat without being too far from popular attractions and conveniences.

Secret Cliff Resort & Restaurant Facilities & Services

Facilities for guests at

Secret Cliff Resort & Restaurant

are designed to ensure a comfortable and memorable stay. The resort boasts a range of amenities catering to every need:

  • Swimming Pools:

    Multiple swimming pools, including an infinity pool with panoramic ocean views, are available for guests to relax and unwind. Operating hours are from 8:00 AM to 7:00 PM, with no additional fees.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at the on-site spa. Prices vary depending on the service, typically ranging from PHP 1,500 to PHP 4,000. Operating hours are from 10:00 AM to 8:00 PM.
  • Fitness Center:

    A well-equipped fitness center is available for guests who wish to maintain their workout routine. Open daily from 7:00 AM to 9:00 PM, free of charge.
  • Restaurant and Bar:

    Enjoy exquisite dining experiences at the resort's restaurants and bars (detailed in the Dining section).
  • Free Parking:

    Complimentary parking is available for guests who arrive by car.
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is accessible throughout the resort.
  • Concierge Services:

    The concierge team is available to assist with tour bookings, transportation arrangements, and any other guest inquiries.

Secret Cliff Resort & Restaurant Room Types

A diverse selection of accommodations awaits at

Secret Cliff Resort & Restaurant

, ensuring a perfect fit for every traveler. The room types of

Secret Cliff Resort & Restaurant

are thoughtfully designed to offer comfort and stunning views:

  • Deluxe Sea View Room:

    These rooms offer captivating views of the Andaman Sea. Available as non-smoking.
  • Grand Deluxe Sea View Room:

    A more spacious option with enhanced sea views and amenities. Available as non-smoking.
  • Junior Suite Sea View:

    These suites provide a luxurious living space with expansive ocean vistas. Some suites may feature a bathtub. Available as non-smoking.
  • Family Suite Sea View:

    Ideal for families, these suites offer ample space and comfortable sleeping arrangements, often with separate living areas and ocean views. Some may include a bathtub. Available as non-smoking.
  • Private Pool Villa:

    For ultimate privacy and indulgence, these villas come with their own private swimming pool and stunning sea views. Available as non-smoking.

Please note that while most rooms are non-smoking, specific requests can be made. The presence of a bathtub varies by room type and availability.

Secret Cliff Resort & Restaurant

is not a pet-friendly establishment, and therefore, no pet-friendly rooms are available.

Secret Cliff Resort & Restaurant Dining & Restaurants

Secret Cliff Resort & Restaurant

offers a delightful culinary journey with its on-site dining venues, providing a variety of flavors to satisfy every palate.

  • Secret Cliff Restaurant:

    This signature restaurant offers a romantic ambiance with panoramic sea views. It specializes in a blend of Thai and international cuisine, with a focus on fresh seafood. Estimated price per person: PHP 800 - PHP 2,000. Operating hours: 11:00 AM to 11:00 PM.
  • Pool Bar:

    Enjoy refreshing cocktails, light snacks, and casual meals by the pool. Perfect for a relaxed afternoon. Estimated price per person: PHP 400 - PHP 800. Operating hours: 10:00 AM to 7:00 PM.

Secret Cliff Resort & Restaurant Nearby Attractions and Activities

Phuket is brimming with attractions, and

Secret Cliff Resort & Restaurant

is ideally situated to explore them. Within easy reach, you can discover:

  • Patong Beach:

    Famous for its vibrant nightlife, shopping, and water sports.
  • Freedom Beach:

    A secluded and picturesque beach accessible by boat or a scenic hike.
  • Big Buddha Phuket:

    A majestic landmark offering panoramic views of the island.
  • Phuket Simon Cabaret:

    A renowned cabaret show offering dazzling entertainment.
  • Jungceylon Shopping Mall:

    A large shopping complex in the heart of Patong, offering a wide array of shops, restaurants, and entertainment.

If you are looking for other activities around

Secret Cliff Resort & Restaurant

, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Secret Cliff Resort & Restaurant from the Airport

Getting to

Secret Cliff Resort & Restaurant

from Phuket International Airport (HKT) is straightforward, with several convenient options available. The airport transfer service of

Secret Cliff Resort & Restaurant

ensures a seamless arrival. Here’s how to get to

Secret Cliff Resort & Restaurant

:

  • Hotel Private Airport Transfer:

    The most convenient option is to pre-book the resort's private airport transfer service. This ensures a hassle-free journey directly to your accommodation. The estimated cost is around PHP 1,500 - PHP 2,500, depending on the vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to the resort typically takes about 45 minutes to an hour, with fares ranging from PHP 1,000 to PHP 1,500.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via an app. Prices are comparable to metered taxis.
  • Airport Limousine Service:

    For a more luxurious experience, airport limousine services are also an option.

For convenience and peace of mind, consider booking airport transfer services in advance, or inquire about the

Secret Cliff Resort & Restaurant

airport transfer.

Summary of Why You Should Choose to Stay at Secret Cliff Resort & Restaurant

Choosing

Secret Cliff Resort & Restaurant

for your Phuket getaway promises an unforgettable experience filled with stunning views, exceptional service, and convenient access to the island's best attractions. Here’s why it stands out:

  • Breathtaking Ocean Views:

    Wake up to panoramic vistas of the Andaman Sea from your room or while enjoying a meal.
  • Tranquil Atmosphere:

    Enjoy a peaceful and relaxing stay away from the hustle and bustle, while still being close to Patong's attractions.
  • Excellent Facilities:

    From multiple swimming pools to a rejuvenating spa, the resort offers amenities for a complete relaxation experience.
  • Convenient Location:

    Easy access to Patong Beach, shopping centers, and popular tourist spots.
  • Exceptional Dining:

    Savor delicious Thai and international cuisine at the on-site restaurants.

With excellent

Room availability at Secret Cliff Resort & Restaurant

, planning your trip is easy. For the best rates and a seamless experience, consider

Booking Secret Cliff Resort & Restaurant

through Traveloka. Explore more options and book your dream vacation today!

Book budget hotels in Phuket and discover incredible deals. Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Secret Cliff Resort & Restaurant

Swimming Pool Secret Cliff Resort & Restaurant
Swimming Pool
Lobby Secret Cliff Resort & Restaurant
Lobby
Accommodation Services Secret Cliff Resort & Restaurant
Accommodation Services
Exterior Secret Cliff Resort & Restaurant
Exterior
Bedroom Secret Cliff Resort & Restaurant
Bedroom

Things to Do

  • Barbecue
  • Beach towel
  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Parasol
  • Picnic area
  • Pool cabanas
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
  • Poolside bar

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Continental breakfast
  • Poolside bar
  • Show cooking restaurant
  • Snacks
  • Dietary menu

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle with surcharge
  • Beach shuttle
  • Bicycle storage
  • Car rental
  • Garage
  • Shopping center shuttle (surcharge)
  • Valet parking

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)

Sports and Recreations

  • Sport courts

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Secret Cliff Resort & Restaurant

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Secret Cliff Resort & Restaurant
167
Number of floors in Secret Cliff Resort & Restaurant
2
Another facilities in Secret Cliff Resort & Restaurant
Barbecue, Beach towel, Children play area, Fitness center, Garden

Frequently asked question in Secret Cliff Resort & Restaurant

What are available facilities at Secret Cliff Resort & Restaurant?
There are top facilites at Secret Cliff Resort & Restaurant such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Secret Cliff Resort & Restaurant?
The standard check-in time at Secret Cliff Resort & Restaurant is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Secret Cliff Resort & Restaurant provide breakfast?
Yes, Secret Cliff Resort & Restaurant provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Secret Cliff Resort & Restaurant?
Secret Cliff Resort & Restaurant is a 4.0-star hotel.
How many floors does Secret Cliff Resort & Restaurant have?
Secret Cliff Resort & Restaurant has 2 floors.
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More Reviews from Other Guests in Secret Cliff Resort & Restaurant

7.2
Pleasant
From 413 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

6.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Secret Cliff Resort & Restaurant

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Kylie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Secret Cliff Resort is a deceptive bait-and-switch. Booked via Hotels.com, lured by promises of Karon Beach proximity and ocean views. Reality: resort is across a busy four-lane highway, far from the beach, and with no ocean views from the rooms we were assigned. Photos on Hotels.com and their own website showcased amenities belonging to the newly opened Anona Sunset Boutique Hotel, not Secret Cliff. Our "Sunset Villa" was a basic, ant and termite-infested room, with a broken shower and a flooded bathroom. The advertised restaurants, gardens, and panoramic views were completely nonexistent. While there was one pool on the property, it was not the multiple pools or the "Secret Sunset Pool" advertised. Staff were consistently dismissive and unhelpful, refusing to address our concerns or provide manager contact information. Hotels.com provided absolutely zero support, despite our immediate complaints about the severe location discrepancy and the misleading photos. They hid behind a non-refundable policy and refused to hold Secret Cliff Resort accountable for their fraudulent advertising. We were forced to cut our vacation short and leave early due to the unacceptable and unsanitary conditions, as well as the complete deception. This experience was a complete waste of time and money, and exposed the shocking inadequacy of Hotels.com. Avoid Secret Cliff Resort at all costs, and be extremely wary of booking through Hotels.com, as they clearly do not prioritize their customers.
Read More
Daniel David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
Read More
Justin
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

No
Charmaine
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
Read More
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Nice hotel option in area
Thomas Keith
icon-
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Archana
icon-Leisure
Leisure
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

It’s far from the beach and other restaurants.
lin
icon-with Partner
with Partner
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

amazing sea view、quiet 、friendly reception.
Mohammad
icon-Leisure
Leisure
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

There is a weird animal (crickets type noise) around the property which is very loud
Mohammad
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Good peaceful place
Mike
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Great stay. Enjoyed it.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

love the view and privacy!
Christos
icon-with Friends
with Friends
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Rouzbeh
icon-Leisure
Leisure
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
Elisha
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
Read More
Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

Everything was really spot on
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Secret Cliff Resort & Restaurant

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 413 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

6.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Secret Cliff Resort & Restaurant

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Kylie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Secret Cliff Resort is a deceptive bait-and-switch. Booked via Hotels.com, lured by promises of Karon Beach proximity and ocean views. Reality: resort is across a busy four-lane highway, far from the beach, and with no ocean views from the rooms we were assigned. Photos on Hotels.com and their own website showcased amenities belonging to the newly opened Anona Sunset Boutique Hotel, not Secret Cliff. Our "Sunset Villa" was a basic, ant and termite-infested room, with a broken shower and a flooded bathroom. The advertised restaurants, gardens, and panoramic views were completely nonexistent. While there was one pool on the property, it was not the multiple pools or the "Secret Sunset Pool" advertised. Staff were consistently dismissive and unhelpful, refusing to address our concerns or provide manager contact information. Hotels.com provided absolutely zero support, despite our immediate complaints about the severe location discrepancy and the misleading photos. They hid behind a non-refundable policy and refused to hold Secret Cliff Resort accountable for their fraudulent advertising. We were forced to cut our vacation short and leave early due to the unacceptable and unsanitary conditions, as well as the complete deception. This experience was a complete waste of time and money, and exposed the shocking inadequacy of Hotels.com. Avoid Secret Cliff Resort at all costs, and be extremely wary of booking through Hotels.com, as they clearly do not prioritize their customers.
Read More
Daniel David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
Read More
Justin
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

No
Charmaine
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
Read More
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Nice hotel option in area
Thomas Keith
icon-
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Archana
icon-Leisure
Leisure
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

It’s far from the beach and other restaurants.
lin
icon-with Partner
with Partner
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

amazing sea view、quiet 、friendly reception.
Mohammad
icon-Leisure
Leisure
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

There is a weird animal (crickets type noise) around the property which is very loud
Mohammad
6.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Good peaceful place
Mike
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Great stay. Enjoyed it.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

love the view and privacy!
Christos
icon-with Friends
with Friends
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Rouzbeh
icon-Leisure
Leisure
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
Elisha
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
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Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

Everything was really spot on
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