Secret Cliff Resort & Restaurant

Hotels
Finding rooms for you...
7.7
/10
Pleasant
808 reviews

What Guests Say About Their Stay

Chatchai T.

9.1
/ 10
Beautiful view, good weather, spacious room, good service staff. Beaming
See original

Suchada S.

8.5
/ 10
The hotel is upgraded to a sea view room. The room is bigger than booked. Value for money paid. Good service staff Okay breakfast
See original

Nantaporn P.

8.8
/ 10
Good atmosphere, nice food, nice place to rest.
See original

Nantacha S.

10.0
/ 10
Good food, good service, great room, great room
See original

Vassana H.

10.0
/ 10
Very nice place. And nice staff.
In the Area
See Map
707 Patak Rd, Karon, Mueang Phuket District, Karon, Phuket, Thailand, 83100

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Secret Cliff Resort & Restaurant is located in area / city Karon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Secret Cliff Resort & Restaurant Address: Map & Location

707 Patak Rd, Karon, Mueang Phuket District, Karon, Phuket, Thailand, 83100
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Lobby Secret Cliff Resort & Restaurant
Lobby 2 Secret Cliff Resort & Restaurant

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Secret Cliff Resort & Restaurant Rates per Night

Planning your getaway and wondering about hotel rates? Secret Cliff Resort & Restaurant room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Secret Cliff Resort & Restaurant hotel rates?

Secret Cliff Resort & Restaurant Location & Address

Need to know where to find Secret Cliff Resort & Restaurant? Secret Cliff Resort & Restaurant is located at 707 ถนนปฏัก, กะรน, กะรน, อำเภอเมืองภูเก็ต, ภูเก็ต, ประเทศไทย, 83100. It's situated in the Cebu City area, known for its vibrant nightlife and street food. The hotel is approximately 10 km from the city center.

How to go to Secret Cliff Resort & Restaurant from Airport

Arriving at Mactan-Cebu International Airport (CEB) and heading to Secret Cliff Resort & Restaurant? Here's how you can make the journey. You have several options for your hotel transfer from the airport.

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, with a travel time of around 30-45 minutes, depending on traffic.
  • Hotel Shuttle (if available): Some hotels offer airport shuttle services. Check with Secret Cliff Resort & Restaurant for availability and booking details.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer to the hotel.

Secret Cliff Resort & Restaurant Reviews & Summary

Curious about what others are saying about Secret Cliff Resort & Restaurant? Hotel reviews often highlight the stunning views and the friendly service. Guests frequently rave about the comfortable rooms and the relaxing atmosphere. The hotel's standout feature is its infinity pool overlooking the ocean.

One guest shared, "The staff was incredibly welcoming, and the sunset views from the restaurant were breathtaking! I'd definitely stay here again."

Secret Cliff Resort & Restaurant Room Types Available

Wondering what kind of rooms you can choose from at Secret Cliff Resort & Restaurant? Here's a breakdown of the different hotel room types available to make your stay perfect.

  • Deluxe Room: Offers a comfortable space with a city view. Non-smoking rooms are available.
  • Superior Room: Features a larger space with a balcony and ocean view. Non-smoking rooms are available.
  • Family Suite: Designed for families, with multiple rooms and a living area. Non-smoking rooms are available.
  • Presidential Suite: The most luxurious option, with a private balcony, a bathtub, and stunning views. Non-smoking rooms are available.

Please note: Pet-friendly options may be available; check with the hotel for any additional charges or requirements.

Hotel Facilities in Secret Cliff Resort & Restaurant

What amenities can you expect at Secret Cliff Resort & Restaurant? The hotel offers a range of hotel facilities to enhance your stay.

  • Swimming Pool: An outdoor pool for guests of all ages.
  • Restaurant: Serves a variety of local and international dishes.
  • Bar: Offers a selection of cocktails and beverages.
  • Spa: Provides massage and beauty treatments.
  • Fitness Center: Equipped with modern exercise equipment.

Operating hours and extra fees may vary. Please inquire at the front desk for details.

Hotel Buffet or Restaurant/Cafe in Secret Cliff Resort & Restaurant

Looking for dining options at Secret Cliff Resort & Restaurant? The hotel features a delightful hotel buffet and restaurant to satisfy your cravings.

  • The Cliffside Restaurant: Offers a buffet with a variety of cuisines. Price per person: $25. Opening hours: 7:00 AM - 10:00 PM. Signature dishes include fresh seafood and local specialties.
  • The Sunset Cafe: Serves light meals, snacks, and beverages. Price per person: $15. Opening hours: 10:00 AM - 8:00 PM.

Secret Cliff Resort & Restaurant Airport pickups and How to Book

Need a smooth transfer from the airport? Secret Cliff Resort & Restaurant offers airport pick-up services to make your arrival hassle-free. Hotels with airport shuttle services are a great option.

To book an airport transfer, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details and estimated time of arrival. The hotel staff will arrange for a driver to meet you at the airport and transport you to the hotel.

Nearby MRT Station & Bus Stops

Need to get around Cebu City? Here's information on nearby MRT stations and bus stops.

  • There are no MRT stations in Cebu City.
  • Bus Stops: Several bus stops are located within a short distance of the hotel.

Public transport card/payment information and where to buy: Bus fares can be paid in cash. For more convenient travel, consider using a Beep card, which can be purchased and reloaded at convenience stores and train stations.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near Secret Cliff Resort & Restaurant? Here are some nearby attractions for family-friendly fun.

  • Cebu Zoo: A great place to see various animals. Distance: 5 km. Entry price: $5.
  • Taoist Temple: A beautiful temple with stunning views. Distance: 7 km. Entry price: Free.
  • Fort San Pedro: A historic fort with a rich history. Distance: 8 km. Entry price: $3.
  • Magellan's Cross: A historical landmark. Distance: 8 km. Entry price: Free.
  • Casa Gorordo Museum: A well-preserved ancestral house. Distance: 9 km. Entry price: $4.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Secret Cliff Resort & Restaurant (Cebu City)

Looking for delicious food near Secret Cliff Resort & Restaurant? Here are some nearby dining options.

  • Cafes/Restaurants:
    • Abaca Baking Company: Known for its pastries and coffee.
    • Mooon Cafe: Offers a variety of Mexican dishes.
    • Golden Cowrie: Serves authentic Filipino cuisine.
  • Local Streetfood:
    • Puso (hanging rice)
    • Ngohiong (vegetable spring rolls)
    • Lumpia (spring rolls)
    • Lechon (roasted pig)
    • Kinilaw (ceviche)

Shopping places near Secret Cliff Resort & Restaurant (Cebu City)

Need to do some shopping near Secret Cliff Resort & Restaurant? Here are some shopping places in Cebu City.

  • SM City Cebu: A large shopping mall with a wide variety of stores.
  • Ayala Center Cebu: A popular mall with a mix of local and international brands.
  • Gaisano Country Mall: A shopping mall with a variety of stores and restaurants.

Other Places to Stay Near Secret Cliff Resort & Restaurant

Looking for other accommodation options near Secret Cliff Resort & Restaurant? Here are some hotels in Cebu City.

  • Luxury/5–6 Star Hotels Nearby:
    • Shangri-La Mactan, Cebu
    • Crimson Resort & Spa Mactan
    • Plantation Bay Resort and Spa

    For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Radisson Blu Cebu
    • Waterfront Cebu City Hotel & Casino
    • Quest Hotel & Conference Center Cebu

    For 4-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Hotel Stella
    • Days Hotel by Wyndham Cebu City
    • Castle Peak Hotel

    For 3-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at Secret Cliff Resort & Restaurant? Check hotel availability and make your reservations easily. With Traveloka, you can find the best deals and secure your room with just a few clicks.

Book your stay today through Traveloka and enjoy a seamless booking experience!

All facilities in Secret Cliff Resort & Restaurant

Swimming Pool Secret Cliff Resort & Restaurant
Swimming Pool
Lobby Secret Cliff Resort & Restaurant
Lobby
Accommodation Services Secret Cliff Resort & Restaurant
Accommodation Services
Exterior Secret Cliff Resort & Restaurant
Exterior
Bedroom Secret Cliff Resort & Restaurant
Bedroom

Things to Do

  • Barbecue
  • Beach towel
  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Parasol
  • Picnic area
  • Pool cabanas
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
  • Poolside bar

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Continental breakfast
  • Poolside bar
  • Show cooking restaurant
  • Snacks
  • Dietary menu

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Area shuttle with surcharge
  • Beach shuttle
  • Bicycle storage
  • Car rental
  • Garage
  • Shopping center shuttle (surcharge)
  • Valet parking

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • Free WiFi
  • WiFi in public area (surcharge)

Sports and Recreations

  • Sport courts

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Secret Cliff Resort & Restaurant

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Secret Cliff Resort & Restaurant
167
Number of floors in Secret Cliff Resort & Restaurant
2
Another facilities in Secret Cliff Resort & Restaurant
Barbecue, Beach towel, Children play area, Fitness center, Garden

Frequently asked question in Secret Cliff Resort & Restaurant

What are available facilities at Secret Cliff Resort & Restaurant?
There are top facilites at Secret Cliff Resort & Restaurant such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Secret Cliff Resort & Restaurant?
Check-in time at Secret Cliff Resort & Restaurant is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Secret Cliff Resort & Restaurant provide breakfast?
Yes, Secret Cliff Resort & Restaurant provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Secret Cliff Resort & Restaurant?
Secret Cliff Resort & Restaurant is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Secret Cliff Resort & Restaurant have?
Secret Cliff Resort & Restaurant has 2 floors.
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More Reviews from Other Guests in Secret Cliff Resort & Restaurant

7.2
Pleasant
From 414 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

6.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Secret Cliff Resort & Restaurant

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Kylie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Secret Cliff Resort is a deceptive bait-and-switch. Booked via Hotels.com, lured by promises of Karon Beach proximity and ocean views. Reality: resort is across a busy four-lane highway, far from the beach, and with no ocean views from the rooms we were assigned. Photos on Hotels.com and their own website showcased amenities belonging to the newly opened Anona Sunset Boutique Hotel, not Secret Cliff. Our "Sunset Villa" was a basic, ant and termite-infested room, with a broken shower and a flooded bathroom. The advertised restaurants, gardens, and panoramic views were completely nonexistent. While there was one pool on the property, it was not the multiple pools or the "Secret Sunset Pool" advertised. Staff were consistently dismissive and unhelpful, refusing to address our concerns or provide manager contact information. Hotels.com provided absolutely zero support, despite our immediate complaints about the severe location discrepancy and the misleading photos. They hid behind a non-refundable policy and refused to hold Secret Cliff Resort accountable for their fraudulent advertising. We were forced to cut our vacation short and leave early due to the unacceptable and unsanitary conditions, as well as the complete deception. This experience was a complete waste of time and money, and exposed the shocking inadequacy of Hotels.com. Avoid Secret Cliff Resort at all costs, and be extremely wary of booking through Hotels.com, as they clearly do not prioritize their customers.
Read More
Daniel David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
Read More
Justin
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

No
Charmaine
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
Read More
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Nice hotel option in area
Thomas Keith
icon-
6.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Archana
icon-Leisure
Leisure
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

It’s far from the beach and other restaurants.
lin
icon-with Partner
with Partner
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

amazing sea view、quiet 、friendly reception.
Mohammad
icon-Leisure
Leisure
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

There is a weird animal (crickets type noise) around the property which is very loud
Mohammad
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Good peaceful place
Mike
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Great stay. Enjoyed it.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

love the view and privacy!
Christos
icon-with Friends
with Friends
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Rouzbeh
icon-Leisure
Leisure
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
Elisha
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
Read More
Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Everything was really spot on
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Secret Cliff Resort & Restaurant

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 414 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

6.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Secret Cliff Resort & Restaurant

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Kylie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Secret Cliff Resort is a deceptive bait-and-switch. Booked via Hotels.com, lured by promises of Karon Beach proximity and ocean views. Reality: resort is across a busy four-lane highway, far from the beach, and with no ocean views from the rooms we were assigned. Photos on Hotels.com and their own website showcased amenities belonging to the newly opened Anona Sunset Boutique Hotel, not Secret Cliff. Our "Sunset Villa" was a basic, ant and termite-infested room, with a broken shower and a flooded bathroom. The advertised restaurants, gardens, and panoramic views were completely nonexistent. While there was one pool on the property, it was not the multiple pools or the "Secret Sunset Pool" advertised. Staff were consistently dismissive and unhelpful, refusing to address our concerns or provide manager contact information. Hotels.com provided absolutely zero support, despite our immediate complaints about the severe location discrepancy and the misleading photos. They hid behind a non-refundable policy and refused to hold Secret Cliff Resort accountable for their fraudulent advertising. We were forced to cut our vacation short and leave early due to the unacceptable and unsanitary conditions, as well as the complete deception. This experience was a complete waste of time and money, and exposed the shocking inadequacy of Hotels.com. Avoid Secret Cliff Resort at all costs, and be extremely wary of booking through Hotels.com, as they clearly do not prioritize their customers.
Read More
Daniel David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
Read More
Justin
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

No
Charmaine
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do
Read More
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Nice hotel option in area
Thomas Keith
icon-
6.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Archana
icon-Leisure
Leisure
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

It’s far from the beach and other restaurants.
lin
icon-with Partner
with Partner
10.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

amazing sea view、quiet 、friendly reception.
Mohammad
icon-Leisure
Leisure
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

There is a weird animal (crickets type noise) around the property which is very loud
Mohammad
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Good peaceful place
Mike
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Great stay. Enjoyed it.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

love the view and privacy!
Christos
icon-with Friends
with Friends
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Rouzbeh
icon-Leisure
Leisure
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
Elisha
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The location in Expedia is WRONG! It is 45 minutes walk to the beach (down a busy highway with no sidewalk) not 4 minutes away like the Expedia website claims. I called Expedia and they said it is "correct" even though it shows the wrong location in the map and lists that it is close to dining options which it is not. Other than the location being 45 minutes away from the promised location... It was a terrible experience. The beds are uncomfortable, the breakfast was stale with flies, the lunch and dinner are expensive and underwhelming, there is only one shuttle to the beach per day one way... So we ended up spending over $200 in taxies and food. The clothes washing services are 3x more expensive than in town and then it smells moldy so that we couldn't wear the "clean"clothes. (The washed bath and beach towels also smell moldy every day as well). If the resort felt like a 2 star resort... There was no counter space in the bathroom and they wouldn't bring us extra toilet paper until we completely ran out. The AC smells bad and takes a very long time to get going to be cold. Really needs renovation. The location is on a cliff... So walking is not an option... If you are unlucky enough to be across the street as we were... You have to call the front desk to send you a shuttle even just for breakfast which was horrible. I asked for my money back on day 1 and was denied because they say it's the right location even though they admitted that it shows up wrong on the web.
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Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Wow! Definitely returning back here in future! View’s overlooking are simply breathtaking and sunsets from infinity pool fantastic and the restaurant views looking to Karon beach at night are dazzling with buzzing lights etc
James
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Everything was really spot on
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