SLS Baha Mar

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8.6
Very Good
1,375 reviews

What Guests Say About Their Stay

Jimmy

10.0
/ 10
From the time I got there, the bellhops to the front desk to housekeeping and for the duration of my trip I couldn’t ask for a more friendlier and helpful staff. It made this experience that much more pleasant. Thank u SLS, I would definitely comeback there again

Detarrior

10.0
/ 10
Christie Chipman at customer service was outstanding! Thank you for helping with my daughter’s birthday and ensuring everything was seamless.

Germania

10.0
/ 10
The hotel is beautiful and has everything you need for a family vacation. It is also a wonderful destination for couples. I would definitely return to this hotel in the future. Beach 10/10. That said, I believe the staff could improve their customer service. Most employees were not very friendly, rarely smiled, and often did not greet guests, even after being greeted first. For a hotel of this caliber, I would expect a warmer and more welcoming experience. Additional customer service training would make a significant difference. The hotel is also quite expensive. While the property and amenities are excellent, nearly everything comes at a high price. Overall, despite the service and cost, I enjoyed my stay and would return because of the beautiful property and everything it has to offer.
In the Area
See Map
One Baha Mar Boulevard, New Providence, Bahama

Main Facilities

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This accommodation offers:
Casino
Outdoor pool
Golf course
Marina
Snorkeling
Diving
Mini golf
Golf practice
Laundry service
Parking
Fitness center
Luggage storage
Elevator
Garden
Staying at SLS Baha Mar is a good choice when you are visiting New Providence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SLS Baha Mar

One Baha Mar Boulevard, New Providence, Bahama
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Lobby SLS Baha Mar
Exterior 2 SLS Baha Mar

Discover More About SLS Baha Mar

General
Near Baha Bay Water Park

Location
Located in Nassau, SLS Baha Mar is connected to the convention center, within a 5-minute drive of Cable Beach and Lake Cunningham. This beach hotel is 2.7 mi (4.4 km) from Saunders Beach and 3.7 mi (5.9 km) from Ardastra Gardens, Zoo and Conservation Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Baha Bay Water Park - 0.5 km / 0.3 mi
The Current Baha Mar Gallery and Art Center - 1.1 km / 0.7 mi
Royal Blue Golf Club - 1.2 km / 0.8 mi
Goodman's Bay Beach - 1.7 km / 1.1 mi
Cable Beach - 1.8 km / 1.1 mi
Lake Cunningham - 2.1 km / 1.3 mi
Saunders Beach - 3.7 km / 2.3 mi
Lake Nancy - 5.2 km / 3.2 mi
Caves Beach - 5.5 km / 3.4 mi
Lake Killarney - 5.8 km / 3.6 mi
Ardastra Gardens, Zoo and Conservation Center - 5.9 km / 3.7 mi
Haynes Oval - 5.9 km / 3.7 mi
Nassau Botanical Gardens - 6 km / 3.7 mi
Junkanoo Beach - 6.3 km / 3.9 mi
Fort Charlotte - 7.1 km / 4.4 mi

The preferred airport for SLS Baha Mar is Lynden Pindling Intl. Airport (NAS) - 8.9 km / 5.5 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor pools. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nassau? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy Mediterranean cuisine at Cleo, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 297 air-conditioned rooms featuring tablet computers and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.

All facilities in SLS Baha Mar

Facility

  • Casino
  • Outdoor pool
  • Golf course
  • Marina
  • Snorkeling
  • Diving
  • Mini golf
  • Golf practice
Swimming Pool SLS Baha Mar
Swimming Pool
Entertainment Facility SLS Baha Mar
Entertainment Facility
Fitness Center SLS Baha Mar
Fitness Center
Functional Hall SLS Baha Mar
Functional Hall
Common Space SLS Baha Mar
Common Space

Family-friendly Facilities

  • Children club (surcharge)
  • Children games
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Nightclub

Transportation

  • Valet parking (surcharge)

General

  • Banquet
  • Ballroom
  • Terrace
  • Parking

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Golf club
  • Basketball
  • Mini golf
  • Golf practice
  • Golf course
  • Diving
  • Snorkeling
  • Billiard

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Water park access (surcharge)
  • Romantic proposal packages
  • Outdoor pool
  • Marina
  • TV lounge
  • Garden
  • Beach towel
  • Fitness center
  • Clubhouse
  • Picnic area
  • Shops
  • Casino
  • Beach umbrella
  • Spa
  • Steam room
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Accommodation Policy & General Information in SLS Baha Mar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SLS Baha Mar
297
Number of floors in SLS Baha Mar
19
Another facilities in SLS Baha Mar
Children club (surcharge), Children games, Children pool, Poolside bar, Breakfast

Frequently asked question in SLS Baha Mar

What is normal check-in & check-out time at SLS Baha Mar?
The standard check-in time at SLS Baha Mar is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does SLS Baha Mar provide breakfast?
Yes, SLS Baha Mar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SLS Baha Mar?
SLS Baha Mar is a 4.5-star hotel.
How many floors does SLS Baha Mar have?
SLS Baha Mar has 19 floors.
How many rooms are available at SLS Baha Mar?
SLS Baha Mar has 297 rooms in total.
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More Reviews from Other Guests in SLS Baha Mar

8.6
Very Good
From 1,375 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

8.6

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Traveler Reviews SLS Baha Mar

Number of reviews per page
20
40
Top reviews
Erin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, friendly and helpful staff alot of great cuisine options
Seren
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at SLS Baha Mar had both positives and negatives. Overall, we had a wonderful family vacation and made great memories, but the service issues stood out because they did not match the expectations of a luxury resort at this price point. The property itself is beautiful with incredible amenities, but the service was extremely inconsistent. While we encountered some amazing employees, those experiences were the exception. Many interactions involved poor attitudes, lack of urgency, and little attention to guests. For example, ordering a simple breakfast of a croissant and two yogurt parfaits (nearly $60), the cashier responded with “What do you want?” in a very dismissive tone. At Baha Bay, Guest Services gave directions without the employee even looking up from her phone. We also had to call four times for ice delivery, which cut into our beach time, and housekeeping did not arrive until almost 4 p.m. We paid for an ocean view room but did not receive an actual ocean view, and the front desk showed little interest in resolving it. We also had restaurant reservation issues where no one took ownership to help fix the problem. We do not mind spending money on vacations—the issue was paying luxury prices while receiving service that did not match. On the positive side, the food quality was excellent, towels were easy to get with no extra charge, and Baha Bay Water Park was a highlight for our 3½-year-old daughter. It was clean, well maintained, and had lifeguards throughout
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Marci
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Way too expensive but very clean
Jimmy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

From the time I got there, the bellhops to the front desk to housekeeping and for the duration of my trip I couldn’t ask for a more friendlier and helpful staff. It made this experience that much more pleasant. Thank u SLS, I would definitely comeback there again
Detarrior
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Christie Chipman at customer service was outstanding! Thank you for helping with my daughter’s birthday and ensuring everything was seamless.
Germania
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is beautiful and has everything you need for a family vacation. It is also a wonderful destination for couples. I would definitely return to this hotel in the future. Beach 10/10. That said, I believe the staff could improve their customer service. Most employees were not very friendly, rarely smiled, and often did not greet guests, even after being greeted first. For a hotel of this caliber, I would expect a warmer and more welcoming experience. Additional customer service training would make a significant difference. The hotel is also quite expensive. While the property and amenities are excellent, nearly everything comes at a high price. Overall, despite the service and cost, I enjoyed my stay and would return because of the beautiful property and everything it has to offer.
Read More
Ernest
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is excellent, eat local food and not at resort!
Krish
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect
SILVANA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The resort was exel expectation like always everyone was very friendly and helpful to to everyone.
Sandy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Jjj
Jeanette
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was beautiful and clean. Staff was very friendly and kind. Loved every moment. Already looking to plan again next year same location same stay.
Neha
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Expensive food & drinks
Beth
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is beautiful however, after repeated requests prior to our trip and during our trip for a refrigerator, we were ignored. We needed it for medicine so we had to keep getting ice at the Monkey Bar. Also I’m recommending that the SLS provide the water bottles like the Rosewood and Hyatt. We will go back to the Hyatt our next visit.
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Mindy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Place was amazing, food was a little pricey
Taylor
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay! Beds were amazing. Amenities and staff were excellent!
Joseph
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Expensive for drinks and food but excellent
Roshani
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing experience
Sotir
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time in the Bahamas, but unfortunately, I will never stay at this hotel again. The staff was consistently rude, the prices were excessive, and getting help with even the simplest requests was nearly impossible. They charge gratuity on something as basic as bottled water, yet they don’t even offer beach service. This was actually my second stay because I wanted to give the hotel another chance, but it simply wasn’t worth it. The food was very good, but that’s expected considering the prices. We stayed for a week, and while we’ll absolutely be returning to the Bahamas, we will not be staying at SLS again. If you’re going to advertise yourselves as a 5-star luxury resort, you should provide the level of service and hospitality that guests expect. Sadly, this hotel fell far short of that standard.
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raven
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing
Igli
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No more class, staff were unhelpful, eating at posts and very unprofessional.
Number of reviews per page
20
40

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Exterior 4 SLS Baha Mar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.