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Sheraton Kampala Hotel
Hotels
8.2
/10
Very Good
217 reviews
What Guests Say About Their Stay
Jessica
10.0
/ 10
This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.
Robin
10.0
/ 10
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
BOA
10.0
/ 10
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
In the Area
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Ternan Avenue, Civic Centre, Kampala, Uganda
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Sheraton Kampala Hotel
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What's around Sheraton Kampala Hotel
Ternan Avenue, Civic Centre, Kampala, Uganda
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Discover More About Sheraton Kampala Hotel
General
Near Independence Monument
Location
A stay at Sheraton Kampala Hotel places you in the heart of Kampala, steps from Independence Monument and 4 minutes by foot from Embassy of Belgium. This family-friendly hotel is 0.7 mi (1.1 km) from All Saints Cathedral and 0.7 mi (1.1 km) from Embassy of Sudan.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Embassy of Belgium - 0.4 km / 0.2 mi
Independence Monument - 0.4 km / 0.3 mi
Embassy of France - 0.9 km / 0.5 mi
All Saints Cathedral - 0.9 km / 0.6 mi
The Parliament of the Republic of Uganda - 1.1 km / 0.7 mi
Uganda Golf Course - 1.1 km / 0.7 mi
Embassy of Sudan - 1.1 km / 0.7 mi
Embassy of Sweden - 1.3 km / 0.8 mi
Owino Market - 1.4 km / 0.9 mi
Gaddafi National Mosque - 2.3 km / 1.4 mi
St. Francis Hospital - Nsambya - 2.7 km / 1.7 mi
Makerere University - 2.7 km / 1.7 mi
The Acacia Mall - 2.9 km / 1.8 mi
Mulago National Specialized Hospital - 3 km / 1.9 mi
British High Commission - 3.1 km / 1.9 mi
The preferred airport for Sheraton Kampala Hotel is Entebbe Intl. Airport (EBB) - 49.5 km / 30.8 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business Facilities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This hotel has 11055 square feet (1027 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy barbecue at Paradise Grill, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 236 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
All facilities in Sheraton Kampala Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall
Things to Do
- Shops
- Outdoor pool
- Garden
- Spa
- Picnic area
- Fitness center
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Food and Drinks
- Vegetarian meal
- Poolside bar
- Breakfast
- Snack bar
General
- Banquet
- Ballroom
- Parking
- Terrace
Business Facilities
- Business facilities
- Business facilities
- Conference rooms
- Computer station
Public Facilities
- Coffee shop
- Elevator
- Smoke-free area
- Safety deposit box
Transportation
- Limo or town car service
- Airport transfer
- Area shuttle
Accessibilty
- Accessible parking
- Wheelchair accessible
- Accessible path of travel
Nearby Facilities
- Gift shop
- Grocery
- ATM/Banking
Sports and Recreations
- Fitness center
- Tennis court
Kids and Pets
- Babysitting
- Children facilities
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sheraton Kampala Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Pets
Service Animals Not Allowed
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 05:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Kampala Hotel | 236 |
Number of floors in Sheraton Kampala Hotel | 14 |
Another facilities in Sheraton Kampala Hotel | Shops, Outdoor pool, Garden, Spa, Picnic area |
Frequently asked question in Sheraton Kampala Hotel
What are available facilities at Sheraton Kampala Hotel?
There are top facilites at Sheraton Kampala Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Kampala Hotel?
The standard check-in time at Sheraton Kampala Hotel is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00
Does Sheraton Kampala Hotel provide breakfast?
Yes, Sheraton Kampala Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Kampala Hotel?
Sheraton Kampala Hotel is a 4.0-star hotel.
How many floors does Sheraton Kampala Hotel have?
Sheraton Kampala Hotel has 14 floors.
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More Reviews from Other Guests in Sheraton Kampala Hotel
Overall Ratings & Reviews Sheraton Kampala Hotel
Other sources (217)
8.2
Very Good
From 217 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
9.0
Service and Facilites
8.4
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Traveler Reviews Sheraton Kampala Hotel
Number of reviews per page
20
40
Top reviews
ANNET
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I loved everything
ANNET
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I loved everything
James
Business and Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Food is good but rooms are dated and room service was inaccurate
Ylva
Business
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Breakfast excellent. Disturbed by all the staff asking us all the time if everything was ok. Slow service.
Nurudeen
Business
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Staff
Joseph
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Only didn’t like the early check-in fees.
Jessica
Business
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.
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Tom
Business and Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Nothing special, but the security was over the top. I guess they had some VIPs in the hotel (no bodies fault really) but it was extremely inconveniencing. If I had not yet paid I would have definitely checked out early.
Peter
Business
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Very clean and great staff. Enjoyed my stay!
FARUK
Leisure Family
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Very nice food keep it up
Robin
Business
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Michael
Business
10.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
The staff were very friendly and helpful.
Mike
Business Family
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Super nice hotel in Kampala. The breakfast buffet was amazing!
BOA
Business
10.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
IBRAHIM
Business and Leisure
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
It is not my first time nor will it be my last time I stay
Graeme
with Partner
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
Wow factor from the entrance to the checkout .
Everything and more in place for my comfort,logistics and applications.
The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion .
This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
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Khada
4.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Bad experience
Verified traveler
8.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
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Dan
Business
10.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
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Philip
Business and Leisure
10.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
It is a first time experience and I would recommend it to others.
The Gym was fantastic and staff very nice.
Number of reviews per page
20
40
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