MYR | EN
Deals
Get App
Partnership
Support
Bookings
Log In
Register
Hotels
Flights
Airport Transfer
Car Rental
Attractions & Activities
Trains
More

Sheraton Kampala Hotel

Hotels
Finding rooms for you...
8.2
/10
Very Good
222 reviews

What Guests Say About Their Stay

Jessica

10.0
/ 10
This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.

Robin

10.0
/ 10
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!

BOA

10.0
/ 10
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
In the Area
See Map
Ternan Avenue, P. O. Box 7041, Civic Centre, Kampala, Uganda

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
Staying at Sheraton Kampala Hotel is a good choice when you are visiting Civic Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Sheraton Kampala Hotel

Ternan Avenue, P. O. Box 7041, Civic Centre, Kampala, Uganda
Discover More Places
Lobby Sheraton Kampala Hotel
Lobby 2 Sheraton Kampala Hotel

Discover More About Sheraton Kampala Hotel

Location


Staying at Sheraton Kampala Hotel is a good choice when you are visiting Civic Centre.

About Sheraton Kampala Hotel

From business event to corporate gathering, Sheraton Kampala Hotel provides complete services and facilities that you and your colleagues need.

This hotel is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at Sheraton Kampala Hotel, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Kampala Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Sheraton Kampala Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Sheraton Kampala Hotel

Swimming Pool Sheraton Kampala Hotel
Swimming Pool
Entertainment Facility Sheraton Kampala Hotel
Entertainment Facility
Lobby Sheraton Kampala Hotel
Lobby
Exterior Sheraton Kampala Hotel
Exterior
Others Sheraton Kampala Hotel
Others

Hotel Services

  • Newspaper in lobby
  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Coffee shop
  • Safety deposit box

Kids and Pets

  • Babysitting

Things to Do

  • Picnic area

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Sheraton Kampala Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Sheraton Kampala Hotel
206
Number of floors in Sheraton Kampala Hotel
12
Another facilities in Sheraton Kampala Hotel
Newspaper in lobby, Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Sheraton Kampala Hotel

What are available facilities at Sheraton Kampala Hotel?
There are top facilites at Sheraton Kampala Hotel such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Kampala Hotel?
The standard check-in time at Sheraton Kampala Hotel is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
How many stars does Sheraton Kampala Hotel have?
Sheraton Kampala Hotel is a 0.0-star hotel.
How many floors does Sheraton Kampala Hotel have?
Sheraton Kampala Hotel has 12 floors.
How many rooms does Sheraton Kampala Hotel have?
Sheraton Kampala Hotel has 206 rooms in total.
See All

More Reviews from Other Guests in Sheraton Kampala Hotel

Overall Ratings & Reviews Sheraton Kampala Hotel

Other sources (222)
8.2
Very Good
From 222 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Kampala Hotel

Number of reviews per page
20
40
Top reviews
ANNET
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I loved everything
ANNET
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I loved everything
James
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Food is good but rooms are dated and room service was inaccurate
Ylva
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Breakfast excellent. Disturbed by all the staff asking us all the time if everything was ok. Slow service.
Nurudeen
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Staff
Joseph
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Only didn’t like the early check-in fees.
Jessica
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.
Read More
Tom
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nothing special, but the security was over the top. I guess they had some VIPs in the hotel (no bodies fault really) but it was extremely inconveniencing. If I had not yet paid I would have definitely checked out early.
Peter
icon-Business
Business
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very clean and great staff. Enjoyed my stay!
FARUK
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Very nice food keep it up
Robin
icon-Business
Business
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Michael
icon-Business
Business
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful.
Mike
icon-Business Family
Business Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Super nice hotel in Kampala. The breakfast buffet was amazing!
BOA
icon-Business
Business
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
IBRAHIM
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

It is not my first time nor will it be my last time I stay
Graeme
icon-with Partner
with Partner
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
Read More
Khada
4.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Bad experience
Verified traveler
icon-
8.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Read More
Dan
icon-Business
Business
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Read More
Philip
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sheraton Kampala Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Kampala
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
Partner with Traveloka
Payment Partners
About Traveloka
Follow us on
Products
Other
Download Traveloka App
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Sheraton Kampala Hotel

Other sources (222)
8.2
Very Good
From 222 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Kampala Hotel

Number of reviews per page
20
40
Top reviews
ANNET
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I loved everything
ANNET
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I loved everything
James
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Food is good but rooms are dated and room service was inaccurate
Ylva
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Breakfast excellent. Disturbed by all the staff asking us all the time if everything was ok. Slow service.
Nurudeen
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Staff
Joseph
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Only didn’t like the early check-in fees.
Jessica
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.
Read More
Tom
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nothing special, but the security was over the top. I guess they had some VIPs in the hotel (no bodies fault really) but it was extremely inconveniencing. If I had not yet paid I would have definitely checked out early.
Peter
icon-Business
Business
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very clean and great staff. Enjoyed my stay!
FARUK
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Very nice food keep it up
Robin
icon-Business
Business
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Michael
icon-Business
Business
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful.
Mike
icon-Business Family
Business Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Super nice hotel in Kampala. The breakfast buffet was amazing!
BOA
icon-Business
Business
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
IBRAHIM
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

It is not my first time nor will it be my last time I stay
Graeme
icon-with Partner
with Partner
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
Read More
Khada
4.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Bad experience
Verified traveler
icon-
8.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Read More
Dan
icon-Business
Business
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Read More
Philip
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Number of reviews per page
20
40