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Sheraton Kampala Hotel
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Sheraton Kampala Hotel
Hotels
8.0
/10
Very Good
196 reviews
What Guests Say About Their Stay
Robin
10.0
/ 10
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
BOA
10.0
/ 10
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
Graeme
10.0
/ 10
Wow factor from the entrance to the checkout .
Everything and more in place for my comfort,logistics and applications.
The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion .
This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
In the Area
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Ternan Avenue, Civic Centre, Kampala, Uganda
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sheraton Kampala Hotel
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Per room per night (excl. taxes & fees)
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What's around Sheraton Kampala Hotel
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Ternan Avenue, Civic Centre, Kampala, Uganda
Discover More About Sheraton Kampala Hotel
Location
Staying at Sheraton Kampala Hotel is a good choice when you are visiting Civic Centre.
About Sheraton Kampala Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Kampala Hotel exclusively for you.
Get precious and unforgettable moment during your stay at Sheraton Kampala Hotel.
All facilities in Sheraton Kampala Hotel
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Spa
- Picnic area
- Garden
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Banquet
- Ballroom
- Parking
- Terrace
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Tennis court
Family-friendly Facilities
- Babysitting & childcare (surcharge)
- Children pool
Transportation
- Limo or town car service
- Area shuttle with surcharge
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Sheraton Kampala Hotel
Important Note
- Fee for buffet breakfast: approximately USD 20 per person
- Airport shuttle fee: USD 60 per person (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 45 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Kampala Hotel | 236 |
Number of floors in Sheraton Kampala Hotel | 14 |
Another facilities in Sheraton Kampala Hotel | Shops, Beach umbrella, Outdoor pool, Spa, Picnic area |
Frequently asked question in Sheraton Kampala Hotel
What are available facilities at Sheraton Kampala Hotel?
There are top facilites at Sheraton Kampala Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Kampala Hotel?
The standard check-in time at Sheraton Kampala Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Kampala Hotel provide breakfast?
Yes, Sheraton Kampala Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Kampala Hotel
Other sources (196)
8.0
Very Good
From 196 reviews
Cleanliness
8.4
Room Comfort
7.8
Location
8.8
Service and Facilites
8.2
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Traveler Reviews Sheraton Kampala Hotel
Number of reviews per page
20
40
Top reviews
FARUK
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very nice food keep it up
Robin
Business
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Michael
Business
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
The staff were very friendly and helpful.
Mike
Business Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Super nice hotel in Kampala. The breakfast buffet was amazing!
BOA
Business
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
IBRAHIM
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
It is not my first time nor will it be my last time I stay
Graeme
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Wow factor from the entrance to the checkout .
Everything and more in place for my comfort,logistics and applications.
The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion .
This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."
Read More
Khada
4.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Bad experience
Verified traveler
8.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
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Dan
Business
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Read More
Philip
Business and Leisure
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
It is a first time experience and I would recommend it to others.
The Gym was fantastic and staff very nice.
VOLKER
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Staff very friendly ad supportive!
VOLKER
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
great hotel staff, very flexible and friendly
Noah
Business and Leisure Family
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala.
The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options.
The staff is amazingly helpful and polite.
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peter kankaka
Leisure Family
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
The staff very friendly and exemplary customer service
Faith
Business
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Good
FARUK
Leisure Family
10.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
Food was so nice and receptionist like Dalton he is so caring
eran
Business
8.0
/10
Reviewed 130 week(s) ago
Hotels.com verified review
great service.
center location
old facility...
Douglas
Leisure with Children
10.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
It was good and clean overall nice
Cesar
Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
NTR
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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