JM Marvel Hotel & Spa

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9.7
/10
Exceptional
941 reviews

What Guests Say About Their Stay

Nguyen P. H.

9.4
/ 10
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
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Belinda

10.0
/ 10
Loved everything about this property so much so have booked it again for next year. Wonderful staff including Miss Chan who went above and beyond to ensure we were comfortable with everything Hanoi has to offer. Very beautiful rooms ( had a balcony room) Nice roof top bar and plenty of variety at Breakfast.

Elle

10.0
/ 10
We have enjoyed staying at JW Marvel very much. This was our first time and we would definitely stay here again the next time we visit Hanoi. Everyone at JW Marvel was exceptionally respectful, polite and courteous from the moment we arrived via Grab to the reception desk to the cleaning crew to the breakfast staff and to the last staff who checked us out. We enjoyed meeting and interacting with each and every one of them. Thank you for everything JW Marvel staff!

John

10.0
/ 10
I stayed at the hotel for a week at the end of July, 2026. I cannot say enough about what a pleasure it was to interact with the hotel staff. I was traveling alone and it was my first time in Hanoi and the staff made me feel like the hotel was my home for the week. I was always greeted when I left and returned, inquiring if I needed any assistance and how my day went. If I wanted to find a gym to work out in, get a haircut or what was "appropriate" attire for the visit to the Ho Chi Minh mausoleum they were always there to help. The room was good, great view, and the housekeeping staff and restaurant staff were also very accommodating.
In the Area
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16 Hang Da Street, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

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Laundry service
Luggage storage
Elevator
Express check-out
JM Marvel Hotel & Spa is a 4-star hotels that has been welcoming guests since 2018. JM Marvel Hotel & Spa is part of Independent under Independent. There are 45 rooms spread across 10 floors.
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What's around JM Marvel Hotel & Spa

16 Hang Da Street, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000
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Lobby JM Marvel Hotel & Spa
Lobby 2 JM Marvel Hotel & Spa

Discover More About JM Marvel Hotel & Spa

Welcome to the JM Marvel Hotel & Spa, your premier destination for an unforgettable stay in the heart of Hanoi. We pride ourselves on offering a blend of modern comfort, exceptional service, and a prime location that allows you to experience the vibrant energy of Vietnam's capital city. Whether you're here for business or leisure, JM Marvel Hotel & Spa is dedicated to making your visit truly special. Room rates at JM Marvel Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

JM Marvel Hotel & Spa Location

Nestled in the bustling Hoan Kiem District, JM Marvel Hotel & Spa is ideally situated to immerse you in the rich culture and dynamic atmosphere of Hanoi. Our 16 Hàng Da, Q.Hoàn Kiếm, Cửa Đông, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100000 address places you at the center of it all, just a short distance from the city's vibrant pulse. You'll find yourself within easy reach of key landmarks and attractions, making exploration effortless. The hotel's location offers a perfect balance, providing a tranquil retreat while keeping you connected to the city's lively rhythm. It's a place where you can easily step out to discover the charm of Hanoi or retreat to a peaceful haven after a day of sightseeing.

JM Marvel Hotel & Spa Facilities & Services

Facilities for guests at JM Marvel Hotel & Spa are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to every need.

  • Swimming Pool: Take a refreshing dip in our sparkling swimming pool, open daily from 6:00 AM to 9:00 PM. Access is complimentary for all guests.
  • Spa & Wellness Center: Indulge in rejuvenating treatments at our serene spa. Services are available from 9:00 AM to 10:00 PM, with prices varying based on treatment.
  • Fitness Center: Maintain your workout routine at our well-equipped fitness center, accessible 24/7 for your convenience.
  • Complimentary Wi-Fi: Stay connected with free high-speed Wi-Fi available throughout the hotel.
  • Concierge Services: Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any special requests.
  • Room Service: Enjoy a selection of delicious meals and beverages delivered directly to your room, available from 6:00 AM to 11:00 PM.
  • Business Center: For our business travelers, a fully equipped business center is available during standard office hours.
  • Free Parking: Guests arriving by car can take advantage of our complimentary on-site parking facilities.

JM Marvel Hotel & Spa Room Types

Discover a range of meticulously designed accommodations, ensuring the perfect fit for every traveler. The room types of JM Marvel Hotel & Spa are crafted to provide comfort, style, and a memorable experience.

  • Deluxe City View Room: Enjoy captivating views of the city skyline from this elegantly appointed room. Available as non-smoking.
  • Superior Room: A comfortable and well-appointed room offering a peaceful sanctuary. Available as non-smoking.
  • Executive Suite: Experience enhanced space and luxury in our Executive Suite, featuring separate living and sleeping areas. Some suites offer a bathtub for added indulgence. Available as non-smoking.
  • Family Suite: Perfect for families, this spacious suite provides ample room for everyone to relax and unwind. Some family suites include a bathtub. Available as non-smoking.

We are pleased to offer pet-friendly accommodations under specific conditions. Please contact our front desk for details regarding pet policies and any applicable cleaning fees, which are charged in Philippine Pesos (PHP).

JM Marvel Hotel & Spa Dining & Restaurants

Savor a culinary journey at JM Marvel Hotel & Spa, where our dining venues offer a delightful array of flavors to tantalize your taste buds. From authentic local cuisine to international favorites, every meal is an experience.

  • The Marvel Restaurant: Our main dining restaurant offers a lavish breakfast buffet from 6:30 AM to 10:00 AM, with lunch and dinner service featuring a mix of Vietnamese and international dishes. Estimated price per person for lunch/dinner is PHP 500.
  • Skyline Bar: Unwind with a refreshing drink and enjoy panoramic city views at our rooftop bar. Open daily from 5:00 PM to 11:00 PM. Cocktails start from PHP 250.
  • In-Room Dining: For a more private dining experience, our extensive in-room dining menu is available 24/7.

JM Marvel Hotel & Spa Nearby Attractions and Activities

Immerse yourself in the vibrant culture and history of Hanoi with these exciting attractions located near JM Marvel Hotel & Spa.

  • Hoan Kiem Lake: A picturesque lake in the city center, perfect for a leisurely stroll and experiencing local life.
  • Old Quarter: Explore the maze-like streets of the Old Quarter, brimming with traditional shops, street food, and historical architecture.
  • Temple of Literature: Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a significant historical site.
  • Water Puppet Theatre: Witness a unique and traditional Vietnamese art form with a captivating water puppet show.
  • Dong Xuan Market: Hanoi's largest covered market, offering a wide variety of goods from clothing to local produce.

If you are looking for other activities around JM Marvel Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to JM Marvel Hotel & Spa from the Airport

Navigating your way to JM Marvel Hotel & Spa from the airport is convenient and straightforward. The airport transfer service of JM Marvel Hotel & Spa ensures a smooth transition to your accommodation. Here's how to get to JM Marvel Hotel & Spa:

  • Hotel Private Airport Transfer: For the utmost convenience, we offer a private airport transfer service. Please arrange this in advance with our concierge. Prices start from PHP 1,500. You can also explore airport transfer services on Traveloka.
  • Metered/Coupon Taxis: Taxis are readily available at the airport. Ensure the meter is used or a coupon is purchased for a fixed rate. Estimated fare is PHP 400-600, depending on traffic.
  • Ride-hailing Services: Utilize popular ride-hailing services for a convenient and often cost-effective option. Prices are comparable to metered taxis.
  • Airport Premium Buses: Several airport bus routes serve the city center. This is a budget-friendly option, though it may involve more walking or a short taxi ride from the drop-off point. Fare is approximately PHP 50-100.

Summary of Why You Should Choose to Stay at JM Marvel Hotel & Spa

Choosing JM Marvel Hotel & Spa means opting for an exceptional experience in Hanoi. Our commitment to guest satisfaction, combined with our prime location and excellent amenities, makes us the ideal choice for your next trip.

  • Prime Location: Situated in the vibrant Hoan Kiem District, offering easy access to Hanoi's key attractions.
  • Comfortable Accommodations: A variety of well-appointed room types to suit every need and preference.
  • Excellent Facilities: Enjoy our swimming pool, spa, fitness center, and more.
  • Exceptional Service: Our dedicated staff are here to ensure a memorable and comfortable stay.
  • Convenient Booking: Check room availability at JM Marvel Hotel & Spa and enjoy seamless booking.

Booking JM Marvel Hotel & Spa is easy and rewarding. We encourage you to explore your options and secure your preferred dates. For a hassle-free booking experience, consider using Traveloka. You can Book budget hotels in Hanoi and Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in JM Marvel Hotel & Spa

Entertainment Facility JM Marvel Hotel & Spa
Entertainment Facility
Functional Hall JM Marvel Hotel & Spa
Functional Hall
Common Space JM Marvel Hotel & Spa
Common Space
Lobby JM Marvel Hotel & Spa
Lobby
Accommodation Services JM Marvel Hotel & Spa
Accommodation Services

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Express check-out
  • Newspaper in lobby
    TEXT
  • Express check-in
  • Free Reception
    TEXT
  • Luggage storage
  • Porter

Activity & Leisure

  • Full Serviced Spa
  • On-Site Spa

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop

Connectivity

  • Wi-Fi
    TEXT

Meals & Dining

  • Breakfast buffet
    TEXT
  • Breakfast
    TEXT

Accommodation Facilities

  • Smoking area
  • Reception Hall
  • Banquet Hall

Travelling with Companions

  • Babysitting
    TEXT

Accommodation Policy & General Information in JM Marvel Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • Set meals are served in guestrooms only (no menus or public dining).

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JM Marvel Hotel & Spa
45
Number of floors in JM Marvel Hotel & Spa
10
Another facilities in JM Marvel Hotel & Spa
Laundry Service, 24-hour front desk, Express check-out, Newspaper in lobby, Express check-in

Frequently asked question in JM Marvel Hotel & Spa

What is normal check-in & check-out time at JM Marvel Hotel & Spa?
The standard check-in time at JM Marvel Hotel & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does JM Marvel Hotel & Spa provide breakfast?
Yes, JM Marvel Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JM Marvel Hotel & Spa?
JM Marvel Hotel & Spa is a 4.0-star hotel.
How many floors does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa has 10 floors.
How many rooms are available at JM Marvel Hotel & Spa?
JM Marvel Hotel & Spa has 45 rooms in total.
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More Reviews from Other Guests in JM Marvel Hotel & Spa

Overall Ratings & Reviews JM Marvel Hotel & Spa

Traveloka (19)
Other sources (922)
9.8
Exceptional
From 922 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

10.0

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Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Top reviews
Belinda
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved everything about this property so much so have booked it again for next year. Wonderful staff including Miss Chan who went above and beyond to ensure we were comfortable with everything Hanoi has to offer. Very beautiful rooms ( had a balcony room) Nice roof top bar and plenty of variety at Breakfast.
Elle
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We have enjoyed staying at JW Marvel very much. This was our first time and we would definitely stay here again the next time we visit Hanoi. Everyone at JW Marvel was exceptionally respectful, polite and courteous from the moment we arrived via Grab to the reception desk to the cleaning crew to the breakfast staff and to the last staff who checked us out. We enjoyed meeting and interacting with each and every one of them. Thank you for everything JW Marvel staff!
Read More
John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at the hotel for a week at the end of July, 2026. I cannot say enough about what a pleasure it was to interact with the hotel staff. I was traveling alone and it was my first time in Hanoi and the staff made me feel like the hotel was my home for the week. I was always greeted when I left and returned, inquiring if I needed any assistance and how my day went. If I wanted to find a gym to work out in, get a haircut or what was "appropriate" attire for the visit to the Ho Chi Minh mausoleum they were always there to help. The room was good, great view, and the housekeeping staff and restaurant staff were also very accommodating.
Read More
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel in great location. Clean rooms and great breakfast. Staff amazing
MANISHA
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We booked family rooms and the hotel was beautiful hotel with exceptional service of the staff members specifically Leo and Grace they made our stay memorable. I am so glad I booked Gm marvel and next time when I will visit hanoi this will be my hotel to go and I won’t waste my money on the big chains.
Uyen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Brenda
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All the staff at this hotel are amazing - from the front desk, restaurant staff and the roof top bar. Special thanks to Trang who is the kindest and sweetest person imaginable. This is my third time staying at this hotel and it has consistently been exceptional. Great location, good restaurant and fantastic rooftop bar. Highly recommend.
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Regina
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had a truly wonderful stay at JM Marvel Hotel in Hanoi’s Old Quarter. The location was perfect, the room was clean, spacious, and comfortable, and I loved having a little balcony to relax on. The rooftop bar was a great bonus, but what really made my stay special was the staff — they were incredibly friendly, welcoming, and helpful. Highly recommend!
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Naivoharisoa Patrick
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was so kind and friendly as well as thoughtful and helpful throughout our stay. The food was really great. We will come back.
Jenny
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were very helpful & tentitive
Wendy
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Housekeeping staff was alert n considerate. Our rm was spick n span. The housekeeping staff tidied the rm such that it accommodated our personal items that were left out. Location is good in old quaters. Walkable to many attractions close by.
Colin
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The concierge was incredibly helpful for planning and booking activities.
Munish
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel at a very good location. Buffet breakfast was good and very not crowded. Had dinner at the hotel resturant and it was delicious. Best thing about the hotel is the staff, very helpful and polite. Special thanks to Trang Nguyen for helping us and arranging a private car to Nihn Binh.
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Outstanding from start to finish - everything about the hotel was faultless and such value for money. Its boutique nature gives way more attention than a huge expensive Intercontinental Hotel or similar could give. Surprised me just how great a smaller hotel is - when I return, I will book again. The restaurant and rooftop bar are fantastic BTW in fact, the restaurant food was better than the one Michelin star Tam Vi in Hanoi!
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Susan
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was clean and comfortable. As an Expedia Gold member perk, I was to receive three free drinks (for the 3 adults in my group). Staff told me it was only supposed to be ONE drink for our group but then I shared a screen shot from Expedia showing the perk and they conceded. When we went to get the drinks, we were told only sodas qualified, not even plain juices (we don’t drink alcohol). This was one of the pricier hotels we have stayed at in Hanoi so I expected better. The whole drink experience left a bad taste in my mouth and I will not plan to come back to this hotel.
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Vaniece
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location, staff were attentive and the room did what it needed to do. Was a good experience
Lo Yi
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, very convenient location. Good rooftop bar with nice cocktails!
Danya
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean and comfortable. The staff helped us with everything we needed including travel and tours, and helping get us medicine for upset digestion. The spa was wonderful and so was the rooftop bar
Neesha
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff here is excellent!
Marvin
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our personal concierge Trang Nguyen made this a vacation we will never forget. Her attention to detail, follow up with our excursion, daily checking with us to make sure everything was going as planned, suggestions for places to shop and eat and her genuine compassion made even the smallest mishaps enjoyable. At one point her service brought us to tears of joy. JM Marvel is very fortunate to have Trang on their staff.
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Number of reviews per page
20
40

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Lobby 4 JM Marvel Hotel & Spa

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