Phoenix Legend Hotel

Hotels
8.4
/10
Very Good
141 reviews

What Guests Say About Their Stay

Hoang D.

8.8
/ 10
Large and comfortable room with 1 double bed and 2 single beds, conveniently located at Ly Quoc Su pho shop, near the big church
See original

Tyler

10.0
/ 10
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.

Charles

10.0
/ 10
This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value

Tyson

10.0
/ 10
I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
In the Area
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14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 10000

Main Facilities

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WiFi
Elevator
Phoenix Legend Hotel is a hotel is located at Hang Trong Ward.
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What's around Phoenix Legend Hotel

14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
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Lobby Phoenix Legend Hotel
Lobby 2 Phoenix Legend Hotel

Discover More About Phoenix Legend Hotel

General


Near Hoan Kiem Lake

Location


With a stay at Phoenix Legend Hotel, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake. This hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.4 mi (0.7 km) from Train Street.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ly Trieu Quoc Su Pagoda - 0.2 km / 0.1 mi
Hang Da Market - 0.2 km / 0.1 mi
Red Moon Gallery - 0.2 km / 0.1 mi
Hang Gai Street - 0.3 km / 0.2 mi
St. Joseph's Cathedral of Hanoi - 0.3 km / 0.2 mi
Dong Kinh Nghia Thuc Square - 0.5 km / 0.3 mi
Hoan Kiem Lake Weekend Walking Street - 0.5 km / 0.3 mi
Food Street Tong Duy Tan - 0.6 km / 0.3 mi
Hoan Kiem Lake - 0.6 km / 0.4 mi
Hoa Lo Prison Museum - 0.6 km / 0.4 mi
Hanoi Old Town Night Market - 0.6 km / 0.4 mi
Ha Noi Gallery - 0.6 km / 0.4 mi
The Old Quarter Gallery - 0.6 km / 0.4 mi
Train Street - 0.7 km / 0.4 mi
Thang Long Water Puppet Theatre - 0.7 km / 0.5 mi

The preferred airport for Phoenix Legend Hotel is Noi Bai Intl. Airport (HAN) - 25.8 km / 16 mi

Facilities


Treat yourself with massages and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and plasma televisions. Computers with complimentary wired and wireless internet keep you connected, and cable programming is available for entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Phoenix Legend Hotel

Lobby Phoenix Legend Hotel
Lobby
Exterior Phoenix Legend Hotel
Exterior
Others Phoenix Legend Hotel
Others
Restaurant Phoenix Legend Hotel
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Airport transfer
  • Bicycle rental

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business facilities
  • Business center

Food and Drinks

  • Breakfast

Things to Do

  • Spa

General

  • Parking

Shuttle Service

  • Train station pickup

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Phoenix Legend Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:30

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Essential workers only - NO
  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Phoenix Legend Hotel
25
Number of floors in Phoenix Legend Hotel
8
Another facilities in Phoenix Legend Hotel
Laundry service, Luggage storage, Express check-out, Multilingual staff, Concierge

Frequently asked question in Phoenix Legend Hotel

What are available facilities at Phoenix Legend Hotel?
There are top facilites at Phoenix Legend Hotel such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Legend Hotel?
The standard check-in time at Phoenix Legend Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:30
Does Phoenix Legend Hotel provide breakfast?
Yes, Phoenix Legend Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Phoenix Legend Hotel?
Phoenix Legend Hotel is a 3.0-star hotel.
How many floors does Phoenix Legend Hotel have?
Phoenix Legend Hotel has 8 floors.
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More Reviews from Other Guests in Phoenix Legend Hotel

Overall Ratings & Reviews Phoenix Legend Hotel

Traveloka (16)
Other sources (125)
8.4
Very Good
From 125 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Legend Hotel

Number of reviews per page
20
40
Top reviews
Binh
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc.
Gerald
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spotlessly clean room, superior room lighting, and helpful staff.
Gerald
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, helpful staff, and good location.
SAW
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel is under construction. It is very dirty and dusty. The water pipe is not working well. The toilet flush button is broken.The beds are unomfortable. The wardrobe is very dusty and spider web there too . The breakfast is very bad. Some are expired. We have to walk out from hotel to other place to have breakfast. The person who incharge breakfast is not friendly. Alot of flies on the food. We booked for 2 nights and we reached there night time. We only stay there one night and changed the hotel. We cant get refund as we had checked in. We find that they should be honest regarding to the hotel conditions. The price is almost the same as other hotels.
Read More
Gerald
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, staff, and quiet place
Gerald
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Scott
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location
Tho
icon-
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Terrible
Steven paul
icon-Leisure
Leisure
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Teddy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Read More
Nelly
icon-with Partner
with Partner
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Read More
Go
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

-
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Rene
icon-with Partner
with Partner
2.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
Diem
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

To eat breakfast, you have to walk to other location, and the food were limited
Tyler
icon-Leisure
Leisure
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
Charles
icon-Family
Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Tyson
icon-with Partner
with Partner
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Read More
Maddison
icon-Family
Family
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Phoenix Legend Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Phoenix Legend Hotel

Traveloka (16)
Other sources (125)
8.4
Very Good
From 125 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenix Legend Hotel

Number of reviews per page
20
40
Top reviews
Binh
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc.
Gerald
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Spotlessly clean room, superior room lighting, and helpful staff.
Gerald
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, helpful staff, and good location.
SAW
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel is under construction. It is very dirty and dusty. The water pipe is not working well. The toilet flush button is broken.The beds are unomfortable. The wardrobe is very dusty and spider web there too . The breakfast is very bad. Some are expired. We have to walk out from hotel to other place to have breakfast. The person who incharge breakfast is not friendly. Alot of flies on the food. We booked for 2 nights and we reached there night time. We only stay there one night and changed the hotel. We cant get refund as we had checked in. We find that they should be honest regarding to the hotel conditions. The price is almost the same as other hotels.
Read More
Gerald
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, staff, and quiet place
Gerald
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Scott
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location
Tho
icon-
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Terrible
Steven paul
icon-Leisure
Leisure
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Teddy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Read More
Nelly
icon-with Partner
with Partner
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Read More
Go
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

-
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Rene
icon-with Partner
with Partner
2.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
Diem
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

To eat breakfast, you have to walk to other location, and the food were limited
Tyler
icon-Leisure
Leisure
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
Charles
icon-Family
Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Tyson
icon-with Partner
with Partner
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Read More
Maddison
icon-Family
Family
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Read More
Number of reviews per page
20
40