피닉스 레전드 호텔

직원들은 친절하고 위치도 좋았으나 시설들이 너무 오래되어서 깨끗하게 관리가 되지는 않았다. 조식은 근처에 있는 다른 장소에서 먹을수 있는데 나쁘지 않았다

저렴한 가격에 시설도 깔끔하고 좋아요 위치도 좋아서 다음에 온다면 또 여기를 선택할 것 같아요 침구류고 깔끔하고 방이 엄청 넓습니다!!

숙소 바로 앞에 유명한 쌀국수집인 퍼텐이 있고 하노이 구시가지 중심에 위치하여 걸어서 맛집 찾아다니기엔 좋습니다. 다른 분들 후기에 조식이 훌륭하다고 하였는데 내 입맛엔 안맞는 걸로. 직원들 친절하지만 룸 상태는 오래되서 좋지않아요. 다른 나라에 비해서 가성비는 괜찮은듯

호안끼엠 관광하기에 거리는 딱좋음 직원들 친절함, 조식장소는 협소하지만 음식은 괜찮았음. 옆건물 공사로 아침일찍부터 소음이 심했지만 호텔의 잘못은 아니니까 이해했음

very clean and comfortable bed and sheets nice location to go to every sight seeing place in old quarter

방이 조금 습했지만 에어컨 틀어두니 괜찮았어요 이틀째 묵을때 에어컨이 고장났다고 근처다른 호텔로 옮겨주기도 했고 직원들이 매우 친절했습니다. 조식은 보통이었어요.

Quite old in general. Very friendly staff, cozy room, but slow and weak wifi signal.

The location was perfect for my family with little kids to have a tour in Hanoi. All the staffs were very kind and helpful. Breakfast was delicious and seemed to be prepared thoughtfully. The facilities were old but I didn't feel uncomfortable at all. There were a big fan on the ceiling, so it was good and fast to dry my laundries. ^^

호텔 시설이 그리 훌륭한 편은 아니지만 친절한 직원이 있어 도움 많이 받으며 즐겁게 여행할 수 있었습니다!

생각보다 깨끗하고 청결합니다. 2박 하였는데, 청소 너무 잘해주시고, 따뜻한 물도 잘나오고~ 좋습니다. 하롱베이 투어도 신청해서 다녀오고 만족스럽습니다. 무엇보다 위치 좋습니다. 성당이랑 무지 가깝고 호수도 10분이내로 걸어갈수 있습니다. 반미샌드위치집과 R&m 마사지샵이랑도 가까워서 좋습니다.

DO NOT, UNDER ANY CIRCUMSTANCE, STAY AT THIS DISGUSTING PROPERTY. THE HEAVY SET GUY MANAGING THE PROPERTY IS EXTREMELY RUDE AND WILL TRY TO RIP YOU OFF. LOOK AT THE OTHER REVIEWS OF STAFF STEALING FROM GUESTS. After an extremely long transcontinental flight, we were very tired but excited about our family trip back to Vietnam. As soon as we walked in, the fat f*ck running this extremely dirty and run down hotel tried to scam us into paying extra for breakfast and showed a bogus document from Expedia stating that we booked our stay for only 3 guests. Even after I showed him my receipt from Expedia, clearly showing 5 guests he insisted that we were in the wrong. We actually own rental property and use Expedia so I knew immediately he was lying and fabricated a fake document. After I threatened to cancel my reservation and give him a bad review, he finally shut his big mouth. When we finally got up to our room, we immediately noticed it was absolutely filthy, super run down, black mold everywhere and the bathroom door didn’t even close all the way which means no privacy when showering. We had to book another hotel late at night and pay double the normal price. My wife and children are Vietnamese and lived in Vietnam for many years so we know what to expect and this was not even close to a one star experience. My photos back up all my claims so if these clowns try to respond with a denial, you know what the truth is. We are filing an official complaint with Expedia

Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.

帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.

Väldigt bra hotell

Bra

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Omgeving is ideaal, genoeg eet tentjes en heerlijk!

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.