Romana Resort & Spa

Resorts
8.2
/10
Very Good
786 reviews

What Guests Say About Their Stay

Staff Friendliness (6)
Room Space (5)
Family Friendly (4)

Truong T. K. K.

8.8
/ 10
Big and beautiful beach and the garden as well. Staffs are friendly. I got a room with a very nice view. Highly recommend!

HAU Q. T.

10.0
/ 10
I also considered many options in Phan Thiet before coming here, but seeing the Resort's image on Traveloka made a good impression, I booked it right away. And after arriving at the Resort, I was very satisfied with the reception and enthusiasm of the receptionists and staff of the resort, helping me have a very good experience, meeting the criteria of "resorting" here. Thank you everyone for supporting us enthusiastically when we came here, and we will definitely come back to Romana many more times !!!!
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Nguyen T. T. M.

9.0
/ 10
Nice resort, need to improve more breakfast, other than that, it's ok
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Nguyen D. L.

10.0
/ 10
Beautiful, quiet, beautiful resort. Staff were friendly and enthusiastic. We had an ideal stay. Have a chance to come back!
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Hin i.

9.7
/ 10
Very satisfied with this place. Friendly, enthusiastic, take care staff from start to finish. The big plus is the pool is nice and super clean. The room overlooks the sea, the room is neat and comfortable.
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In the Area
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Km 8, Phu Hai Ward, Mui Ne, Phan Thiet City, Binh Thuan Province, Vietnam, 801088

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Romana Resort & Spa is a good choice when you are visiting Phu Hai Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Romana Resort & Spa

Km 8, Phu Hai Ward, Mui Ne, Phan Thiet City, Binh Thuan Province, Vietnam, 801088
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Discover More About Romana Resort & Spa

Romana Resort & Spa offers a serene escape in the beautiful Binh Thuan Province, Vietnam, providing a perfect blend of relaxation and adventure for every traveler. Discover a world of comfort and exceptional service at Romana Resort & Spa, your ideal destination for a memorable getaway.

Romana Resort & Spa Location

Nestled in the picturesque coastal region of Mui Ne, Phan Thiet City, Romana Resort & Spa is situated at Km 8, Phường Phú Hài, Phường Mũi Né, Phan Thiết, Bình Thuận, Việt Nam, 801088. This prime location places you approximately 20 kilometers from the city center of Phan Thiet, offering a tranquil retreat away from the hustle and bustle while remaining conveniently accessible. The resort is easily reachable by car, with the nearest major highway providing a straightforward route for those driving. For travelers arriving by air, the nearest airport is Cam Ranh International Airport (CXR), which is about a 2-hour drive away. The atmosphere at Romana Resort & Spa is one of peaceful seclusion, with lush gardens and stunning ocean vistas creating a truly relaxing environment. It’s the perfect setting for unwinding, with the gentle sound of waves and the warm tropical breeze enhancing your stay.

Romana Resort & Spa Facilities & Services

Facilities for guests at Romana Resort & Spa are designed to cater to every need, ensuring a comfortable and enjoyable experience.
  • A sparkling outdoor swimming pool, perfect for a refreshing dip, open daily from 6:00 AM to 7:00 PM.
  • A rejuvenating spa and wellness center offering a range of treatments to help you unwind, available from 9:00 AM to 9:00 PM. Treatments start from PHP 1,500.
  • A dedicated children's play area, ensuring fun for younger guests, accessible from 8:00 AM to 6:00 PM.
  • Complimentary Wi-Fi is available throughout the resort, keeping you connected.
  • Free parking space is provided for guests arriving by car.
  • A shuttle service to nearby attractions is available upon request for a small fee of PHP 200.

Romana Resort & Spa Room Types

Explore a diverse selection of accommodations with the room types of Romana Resort & Spa, each designed to offer comfort and stunning views.
  • Deluxe Room:

    Available with either a Garden View or Ocean View. These rooms are non-smoking and feature a private bathroom, with some rooms offering a bathtub.
  • Suite:

    Offering more spacious living, these rooms typically come with a Garden View or Ocean View. They are non-smoking and include a private bathroom, with the option of a bathtub.
  • Family Room:

    Ideal for larger groups or families, these rooms provide ample space and comfort. They are non-smoking and may offer Garden Views or Ocean Views, with bathtubs available in select rooms.
Romana Resort & Spa is not a pet-friendly establishment.

Romana Resort & Spa Dining & Restaurants

Indulge your taste buds at Romana Resort & Spa's exquisite dining venues, offering a culinary journey that complements your stay.
  • The Ocean View Restaurant:

    Serving a delightful breakfast buffet from 6:30 AM to 10:00 AM, lunch from 11:30 AM to 2:00 PM, and dinner from 6:00 PM to 9:30 PM. Enjoy a variety of international and local dishes. Estimated price per person for lunch/dinner is PHP 800.
  • The Pool Bar:

    Offering refreshing drinks and light snacks throughout the day from 9:00 AM to 10:00 PM. Perfect for a casual bite by the pool.

Romana Resort & Spa Nearby Attractions and Activities

Discover the charm of the surrounding area with these popular attractions near Romana Resort & Spa.
  • Mui Ne Sand Dunes:

    Experience the breathtaking beauty of the red and white sand dunes, perfect for photography and adventure activities like sandboarding.
  • Fairy Stream (Suoi Tien):

    A unique natural wonder where a small stream flows through a landscape of red sand and limestone formations.
  • Poshanu Cham Towers:

    Explore these ancient historical relics, offering a glimpse into the Cham civilization.
  • Phan Thiet Market:

    Immerse yourself in local life at this bustling market, a great place to find fresh produce, seafood, and local handicrafts.
  • Ke Ga Lighthouse:

    Visit this iconic lighthouse perched on a rocky outcrop, offering panoramic views of the coastline.
If you are looking for other activities around Romana Resort & Spa, check out the best deals on Traveloka: Recommended activities in Phan Thiet City!

How to Get to Romana Resort & Spa from the Airport

Navigating your journey to Romana Resort & Spa is made easy with several transportation options. The airport transfer service of Romana Resort & Spa ensures a seamless arrival.
  • Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly through Romana Resort & Spa. This service offers door-to-door convenience and can be booked in advance. The estimated cost from Cam Ranh International Airport (CXR) is approximately PHP 2,500. You can also explore airport transfer services on Traveloka for competitive rates.
  • Taxi:

    Metered taxis are readily available at Cam Ranh International Airport. The journey to Romana Resort & Spa will take around 2 hours, with an estimated fare of PHP 2,000 - PHP 2,500, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app upon arrival at the airport. This offers a similar convenience to taxis.
  • Bus and Local Transport:

    For a more budget-friendly option, you can take a local bus or shuttle from the airport towards Phan Thiet city, and then take a local taxi or motorbike taxi to Romana Resort & Spa. This option requires more transfers and can be time-consuming.
To ensure a smooth journey, consider booking the Romana Resort & Spa airport transfer in advance.

Summary of Why You Should Choose to Stay at Romana Resort & Spa

Romana Resort & Spa stands out as an exceptional choice for your next vacation, offering a perfect blend of relaxation, comfort, and convenience.
  • Stunning Location:

    Enjoy breathtaking ocean views and a tranquil atmosphere in the beautiful Mui Ne area.
  • Excellent Facilities:

    From a refreshing swimming pool to a rejuvenating spa, the resort provides amenities for a complete relaxation experience.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites cater to different needs, ensuring a pleasant stay.
  • Delicious Dining:

    Savor a range of culinary delights at the on-site restaurants, offering both local and international flavors.
  • Convenient Access:

    Easily explore nearby attractions and enjoy the services designed for guest convenience.
Room availability at Romana Resort & Spa is often in high demand, especially during peak seasons. For the best rates and to secure your preferred dates, we recommend Booking Romana Resort & Spa through Traveloka. Book budget hotels in Binh Thuan Province, Lam Dong and experience the exceptional hospitality of Romana Resort & Spa. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking! Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Romana Resort & Spa

Swimming Pool Romana Resort & Spa
Swimming Pool
Entertainment Facility Romana Resort & Spa
Entertainment Facility
Fitness Center Romana Resort & Spa
Fitness Center
Common Space Romana Resort & Spa
Common Space
Lobby Romana Resort & Spa
Lobby

Things to Do

  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Private beach
  • Spa
  • Hot tub

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe
  • Poolside bar

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Game room
  • Tennis

Transportation

  • Bicycle rental
  • Valet parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Romana Resort & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

- Early check-in is subject to room availability at the time of arrival unless the room is pre-registered for the night before. 50% of the daily room rate will be charged for an extension up to 18:00 hours. A full-day room rate shall be applied after 18:00 hours. Both of these facilities are subject to room availability.
- Children 0-5 year(s) stay for free if using existing bedding. Extra bed is subject to availability and will incur an additional charge.
- Children 6 to 11 years old will be charged VND 250,000/night/child for breakfast when using existing bed. During holiday and festive periods, the breakfast charge will be VND 400,000/night/child
- Children aged 12 and above are considered adults and must use an extra bed. The charge for an extra bed is VND 500,000/extra bed/night, and VND 800,000/extra bed/night during holidays and festive periods.
- Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) and a credit card upon check-in upon check-in. Name on the credit card used for the booking should correspond to the guest staying at the property.
- All Special Requests are subject to availability and additional charges may apply. Guests are required to pay the surcharge fees directly to the hotel at check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Romana Resort & Spa
96
Number of floors in Romana Resort & Spa
4
Another facilities in Romana Resort & Spa
Beach sun loungers, Beach towel, Beach umbrella, Fitness center, Massage

Frequently asked question in Romana Resort & Spa

What are available facilities at Romana Resort & Spa?
There are top facilites at Romana Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Romana Resort & Spa?
The standard check-in time at Romana Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Romana Resort & Spa provide breakfast?
Yes, Romana Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Romana Resort & Spa?
Romana Resort & Spa is a 4.0-star hotel.
How many floors does Romana Resort & Spa have?
Romana Resort & Spa has 4 floors.
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More Reviews from Other Guests in Romana Resort & Spa

Overall Ratings & Reviews Romana Resort & Spa

Traveloka (578)
Other sources (208)
8.4
Very Good
From 578 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.0

Location

8.3

Service and Facilites

8.4

People often mention about Romana Resort & Spa
All
Room Space (6)
Staff Friendliness (5)
In-house Restaurant (5)
Taste (4)
Bedroom (3)
Distance to City Center (2)
Family Friendly (2)
Ambiance (2)
Soundproof (2)
Bathroom (2)
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Traveler Reviews Romana Resort & Spa

Number of reviews per page
20
40
Customer reviews
Chucchich
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Staff were friendly, spacious room, beautiful beach
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
I stayed here for two nights in a three-bedroom villa. Overall, the experience was average, nothing outstanding, but nothing particularly bad either. Pros: The staff were enthusiastic, friendly, and willing to assist guests. The resort is very spacious, with a beautiful central swimming pool. The beach is wide and private. The private pool in the villa is large and clean. Cons: The resort feels quite old, and some of the room designs are rather odd. The bathroom layout and fixtures are poorly designed: the bathtub faucet does not properly reach the tub, while the showerhead is very small. One of the bedrooms in the three-bedroom villa is located in the basement, which is very damp, difficult to access, and has many mosquitoes. The sofa area is located outdoors, offering little privacy: people can easily see and hear what you are doing when you gather as a family. This is the only shared common area of the villa. Although a three-bedroom villa is booked for family gatherings, the layout feels more suitable for budget groups sharing rooms rather than for families.
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T***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 19 week(s) ago
I hesitated for a long time before writing these lines. On January 10th, I booked three rooms for an acquaintance here. That afternoon, after checking in, my brother went swimming and unfortunately, three of us—father and two children—were swept away by the waves. The two younger children were lucky enough to reach shore, but my brother didn't survive. My sister-in-law said the resort wasn't very helpful and didn't have staff around the resort's private beach area. When they called for rescue, they were quoted 1 million VND for first aid. Couldn't a large resort like this anticipate such incidents or have safety measures in place for its guests? I'm truly heartbroken that this happened, especially since I booked the rooms for an acquaintance and something like this occurred. Perhaps things would have been different at a different resort. It's a tremendous loss.
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18 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Been here many times but always satisfied, all the staff are enthusiastic and friendly.
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8 people find it helpful
T***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Beautiful and clean beach, room with sea view
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+3
5 people find it helpful
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Le Chi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The breakfast was delicious and varied. There was a private beach area.
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5 people find it helpful
Duong T. B. L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 46 week(s) ago
The hotel building is like a dormitory, everything is old and moldy, poor soundproofing, can't rest, even if someone sneezes in the next room you can hear it
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8 people find it helpful
VanHong N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.3
/10
Reviewed 74 week(s) ago
Breakfast is not delicious, salty and not fresh The worst thing is too many mosquitoes, my child was bitten by dozens of mosquitoes, everyone should pay attention to this The entrance is dark and steep at night
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7 people find it helpful
Accommodation's Reply
13 Jan 2025
Hello! Thank you for your interest in Romana Resort & Spa Phan Thiet. We appreciate and appreciate your sincere comments. The problems you encounter will be summarized and sent to the Resort management to help Romana overcome and bring the most satisfactory service to customers. Best regards!
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Truong T. K. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 75 week(s) ago
Big and beautiful beach and the garden as well. Staffs are friendly. I got a room with a very nice view. Highly recommend!
4 people find it helpful
Accommodation's Reply
30 Dec 2024
Hello! Thank you for your interest in Romana Resort. We look forward to continuing to accompany you and your family on your vacations in Phan Thiet - Mui Ne on your next visits. Best regards!
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d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 103 week(s) ago
The corner room I stayed in was introduced as one of the most beautiful in the whole complex, but when I entered, there was a musty smell, the water smelled strongly of alum, and because there were many trees in front, there were also many mosquitoes. Let's go back to the beginning. The receptionists were not really friendly, guests had to walk to their rooms, so if you wear heels, it will be a bit tiring because of the slope. The restaurant's breakfast had few choices, the taste was quite unstable, but the staff at the restaurant were very cute.
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13 people find it helpful
d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 103 week(s) ago
I am very dissatisfied with some of the receptionists here. In the same segment, I see many resorts in the area doing that job very well. What I notice most is the musty smell and the alum smell from the water.
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12 people find it helpful
d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 103 week(s) ago
I like this room, spacious, comfortable and very airy. There is welcome fruit prepared when checking in (other rooms do not have it), but what I am most afraid of is that the water from the tap here is too alum-stained.
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11 people find it helpful
Huong N.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 109 week(s) ago
Phòng 2tr2 mà quá cũ kỷ, ăn sáng quá tệ mà phụ thu trẻ em 400k/ người. Khăn tắm thì vàng như giẻ lau chùi. Toilet thì ố vàng và có mùi hôi. Cầu thang máy thì hư. Từ tối đến sáng điện cúp 5-6 lần. Nói chung là hết sức tệ.
2 people find it helpful
loi q. t.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 114 week(s) ago
My first stay in this resort was 8 years ago and I kept coming back many time since then. However, this is my last booking with Romana! The room is not well design for noise cancellation but the resort organize anh party for anh group tour. They sing karaoke and make noise until late night. We cannot relax at all since 6pm when party starts. This is the worst ever experience and definitely never comes back to Romana. Good bye :)
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8 people find it helpful
Nguyen T. Q.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 118 week(s) ago
Resort nên cần tái đầu tư, nâng cấp dịch vụ, đầu tư nâng cấp hơn món ăn, các hoạt động giải trí gần như không có gì; ngoại trừ không gian tương đối thoáng mát, nhân viên lịch sự, gần gũi, xử lý yêu cầu khá nhanh.
4 people find it helpful
Vo Thi Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 120 week(s) ago
Bãi biển đẹp, trước tết ít khách lưu trú nên buổi sáng chỉ được chọn món.
3 people find it helpful
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James W.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 159 week(s) ago
Service is good, however breakfast is not delicious and rich.
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2 people find it helpful
Boo L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 159 week(s) ago
Nice, friendly and helpful staffs. Almost 20 years but it has really good maintenance. Spending 2 nights here was a good choice with affordable price, good breakfast and clean room. The beach is not really clean but still acceptable because it's Phan Thiet.
4 people find it helpful
Dong D. T.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 159 week(s) ago
A very bad mental experience. The cleaning staff uses the pool water to wash the rags. If the customer forgets money in the laundry, the staff will take it away. Management is always looking for ways to avoid. No respect for customers. Only good at apologizing. There is no satisfactory solution. Their business ethos. Makes me feel like they don't respect their customers
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7 people find it helpful
Nhat T. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 164 week(s) ago
3rd experience here. Equipment is not new. In addition, the space and villa are still comfortable and separate.
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8 people find it helpful
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Romana Resort & Spa

Traveloka (578)
Other sources (208)
8.4
Very Good
From 578 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.0

Location

8.3

Service and Facilites

8.4

People often mention about Romana Resort & Spa
All
Room Space (6)
Staff Friendliness (5)
In-house Restaurant (5)
Taste (4)
Bedroom (3)
Distance to City Center (2)
Family Friendly (2)
Ambiance (2)
Soundproof (2)
Bathroom (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Romana Resort & Spa

Number of reviews per page
20
40
Customer reviews
Chucchich
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Staff were friendly, spacious room, beautiful beach
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
I stayed here for two nights in a three-bedroom villa. Overall, the experience was average, nothing outstanding, but nothing particularly bad either. Pros: The staff were enthusiastic, friendly, and willing to assist guests. The resort is very spacious, with a beautiful central swimming pool. The beach is wide and private. The private pool in the villa is large and clean. Cons: The resort feels quite old, and some of the room designs are rather odd. The bathroom layout and fixtures are poorly designed: the bathtub faucet does not properly reach the tub, while the showerhead is very small. One of the bedrooms in the three-bedroom villa is located in the basement, which is very damp, difficult to access, and has many mosquitoes. The sofa area is located outdoors, offering little privacy: people can easily see and hear what you are doing when you gather as a family. This is the only shared common area of the villa. Although a three-bedroom villa is booked for family gatherings, the layout feels more suitable for budget groups sharing rooms rather than for families.
Read More
Find this review helpful?
T***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 19 week(s) ago
I hesitated for a long time before writing these lines. On January 10th, I booked three rooms for an acquaintance here. That afternoon, after checking in, my brother went swimming and unfortunately, three of us—father and two children—were swept away by the waves. The two younger children were lucky enough to reach shore, but my brother didn't survive. My sister-in-law said the resort wasn't very helpful and didn't have staff around the resort's private beach area. When they called for rescue, they were quoted 1 million VND for first aid. Couldn't a large resort like this anticipate such incidents or have safety measures in place for its guests? I'm truly heartbroken that this happened, especially since I booked the rooms for an acquaintance and something like this occurred. Perhaps things would have been different at a different resort. It's a tremendous loss.
Read More
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18 people find it helpful
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Been here many times but always satisfied, all the staff are enthusiastic and friendly.
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8 people find it helpful
T***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Beautiful and clean beach, room with sea view
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+3
5 people find it helpful
Profile Picture
Le Chi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The breakfast was delicious and varied. There was a private beach area.
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5 people find it helpful
Duong T. B. L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 46 week(s) ago
The hotel building is like a dormitory, everything is old and moldy, poor soundproofing, can't rest, even if someone sneezes in the next room you can hear it
Translated by Google Icon
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8 people find it helpful
VanHong N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.3
/10
Reviewed 74 week(s) ago
Breakfast is not delicious, salty and not fresh The worst thing is too many mosquitoes, my child was bitten by dozens of mosquitoes, everyone should pay attention to this The entrance is dark and steep at night
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7 people find it helpful
Accommodation's Reply
13 Jan 2025
Hello! Thank you for your interest in Romana Resort & Spa Phan Thiet. We appreciate and appreciate your sincere comments. The problems you encounter will be summarized and sent to the Resort management to help Romana overcome and bring the most satisfactory service to customers. Best regards!
Translated by Google Icon
See original
Truong T. K. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 75 week(s) ago
Big and beautiful beach and the garden as well. Staffs are friendly. I got a room with a very nice view. Highly recommend!
4 people find it helpful
Accommodation's Reply
30 Dec 2024
Hello! Thank you for your interest in Romana Resort. We look forward to continuing to accompany you and your family on your vacations in Phan Thiet - Mui Ne on your next visits. Best regards!
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d***n
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Staycation
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6.1
/10
Reviewed 103 week(s) ago
The corner room I stayed in was introduced as one of the most beautiful in the whole complex, but when I entered, there was a musty smell, the water smelled strongly of alum, and because there were many trees in front, there were also many mosquitoes. Let's go back to the beginning. The receptionists were not really friendly, guests had to walk to their rooms, so if you wear heels, it will be a bit tiring because of the slope. The restaurant's breakfast had few choices, the taste was quite unstable, but the staff at the restaurant were very cute.
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13 people find it helpful
d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 103 week(s) ago
I am very dissatisfied with some of the receptionists here. In the same segment, I see many resorts in the area doing that job very well. What I notice most is the musty smell and the alum smell from the water.
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12 people find it helpful
d***n
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Staycation
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6.5
/10
Reviewed 103 week(s) ago
I like this room, spacious, comfortable and very airy. There is welcome fruit prepared when checking in (other rooms do not have it), but what I am most afraid of is that the water from the tap here is too alum-stained.
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11 people find it helpful
Huong N.
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5.6
/10
Reviewed 109 week(s) ago
Phòng 2tr2 mà quá cũ kỷ, ăn sáng quá tệ mà phụ thu trẻ em 400k/ người. Khăn tắm thì vàng như giẻ lau chùi. Toilet thì ố vàng và có mùi hôi. Cầu thang máy thì hư. Từ tối đến sáng điện cúp 5-6 lần. Nói chung là hết sức tệ.
2 people find it helpful
loi q. t.
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Business
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5.0
/10
Reviewed 114 week(s) ago
My first stay in this resort was 8 years ago and I kept coming back many time since then. However, this is my last booking with Romana! The room is not well design for noise cancellation but the resort organize anh party for anh group tour. They sing karaoke and make noise until late night. We cannot relax at all since 6pm when party starts. This is the worst ever experience and definitely never comes back to Romana. Good bye :)
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8 people find it helpful
Nguyen T. Q.
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6.5
/10
Reviewed 118 week(s) ago
Resort nên cần tái đầu tư, nâng cấp dịch vụ, đầu tư nâng cấp hơn món ăn, các hoạt động giải trí gần như không có gì; ngoại trừ không gian tương đối thoáng mát, nhân viên lịch sự, gần gũi, xử lý yêu cầu khá nhanh.
4 people find it helpful
Vo Thi Y.
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8.5
/10
Reviewed 120 week(s) ago
Bãi biển đẹp, trước tết ít khách lưu trú nên buổi sáng chỉ được chọn món.
3 people find it helpful
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James W.
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8.2
/10
Reviewed 159 week(s) ago
Service is good, however breakfast is not delicious and rich.
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2 people find it helpful
Boo L.
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10.0
/10
Reviewed 159 week(s) ago
Nice, friendly and helpful staffs. Almost 20 years but it has really good maintenance. Spending 2 nights here was a good choice with affordable price, good breakfast and clean room. The beach is not really clean but still acceptable because it's Phan Thiet.
4 people find it helpful
Dong D. T.
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5.4
/10
Reviewed 159 week(s) ago
A very bad mental experience. The cleaning staff uses the pool water to wash the rags. If the customer forgets money in the laundry, the staff will take it away. Management is always looking for ways to avoid. No respect for customers. Only good at apologizing. There is no satisfactory solution. Their business ethos. Makes me feel like they don't respect their customers
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7 people find it helpful
Nhat T. M.
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9.7
/10
Reviewed 164 week(s) ago
3rd experience here. Equipment is not new. In addition, the space and villa are still comfortable and separate.
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8 people find it helpful
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