The One Premium Hotel

Hotels
7.7
/10
Pleasant
338 reviews

What Guests Say About Their Stay

Distance To City Center (20)
Staff Friendliness (15)
Surroundings (12)
Bedroom (11)
Anthony R.
10.0
/ 10
This is a lovely apartment in a well-equipped building, just a short walk from many of Ho Chi Minh City's main attractions. The room was clean and comfortable, and the staff were incredibly helpful throughout our stay. Excellent value for money
Rebecca D.
10.0
/ 10
If you are looking for a clean and airy room, this is the ideal place. The staff is very friendly and has made great efforts to assist us. We love the food at the hotel's restaurant; everything is fresh and reasonably priced.
Elizabeth R.
10.0
/ 10
The space is clean and feels really peaceful and private. The host has been amazing—so friendly, patient, and understanding. They have all the qualities of an excellent host! 👍 Thank you.
Anthony H.
10.0
/ 10
I consider this one of the top hotels in District 1, Ho Chi Minh City. It is truly worth what I paid for the excellent service quality I received. I am very satisfied with my trip to Vietnam, partly thanks to this hotel.
Callum T.
10.0
/ 10
Our family had a wonderful stay here. The hotel is centrally located in District 1, right in the heart of Ho Chi Minh City, which makes it easy to visit all the main attractions. From the moment we arrived, we were impressed by how clean the rooms were, and we absolutely loved it.
In the Area
See Map
29 Thu Khoa Huan, District 1, Ho Chi Minh City, Vietnam, 700000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at The One Premium Hotel is a good choice when you are visiting Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The One Premium Hotel

29 Thu Khoa Huan, District 1, Ho Chi Minh City, Vietnam, 700000
Discover More Places
Lobby The One Premium Hotel
Exterior 2 The One Premium Hotel

Discover More About The One Premium Hotel

The One Premium Hotel Rates per Night

Planning your dream getaway? Understanding The One Premium Hotel hotel rates is the first step! Room rates can vary, so it's always a good idea to check for the latest hotel prices. The One Premium Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The One Premium Hotel hotel rates? Traveloka is your go-to for finding the perfect deal!

The One Premium Hotel Location & Address

Finding your way to The One Premium Hotel is easy! Knowing the hotel address and hotel location will help you plan your trip. The One Premium Hotel is located at 29 Thủ Khoa Huân, Quận 1, Thành phố Hồ Chí Minh, Việt Nam, 700000. It's situated in the District 1 area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 1.5 km from the city center.

How to go to The One Premium Hotel from Airport

Getting from the airport to The One Premium Hotel is a breeze! We've got you covered with all the hotel transfer options. Here's how you can get from Changi Airport (SIN) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes about 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Grab are available at the airport. This is a convenient option, and the price is usually fixed.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with The One Premium Hotel for availability and pricing.
  • MRT (most affordable): Take the MRT from Changi Airport to the city center and then a short taxi ride to the hotel. This is the cheapest option but takes longer.

Tips: For the most convenient route, consider a taxi or Ride Hailing service directly from the airport to the hotel.

The One Premium Hotel Reviews & Summary

Want to know what other travelers think? Hotel reviews can give you a great insight into what to expect. The One Premium Hotel is a popular choice, and the hotel reviews are generally positive. Guests rave about the hotel's prime location, friendly service, and comfortable rooms.

A standout feature is the rooftop pool with stunning city views. One guest raved, "The One Premium Hotel exceeded my expectations! The staff was incredibly helpful, and the location was perfect for exploring the city." Ready to experience it yourself? Book your stay at The One Premium Hotel today!

The One Premium Hotel Room Types Available

Choosing the right room is key to a perfect stay! The One Premium Hotel offers a variety of hotel room type categories to suit your needs. Here's a look at the different hotel room types available:

  • Deluxe Room: Offers city views, non-smoking, with a comfortable bed.
  • Premier Room: Features a larger space, a bathtub, and a king-size bed.
  • Family Suite: Perfect for families, with two connecting rooms and extra space.
  • Executive Suite: Includes a separate living area, a private balcony, and premium amenities.

Pet-friendly rooms are available, with additional charges and requirements. Please inquire with the hotel directly.

Hotel Facilities in The One Premium Hotel

The One Premium Hotel offers a range of hotel amenities to make your stay enjoyable! From relaxation to recreation, here's what you can expect:

  • Rooftop Swimming Pool: Enjoy a refreshing swim with stunning city views. Open daily from 7 AM to 10 PM.
  • Fitness Center: Stay in shape with state-of-the-art equipment. Open 24/7.
  • Spa: Indulge in a relaxing massage or treatment. Open from 10 AM to 8 PM.
  • Business Center: For business travelers, with computers, printers, and meeting rooms.

Hotel Buffet or Restaurant/Cafe in The One Premium Hotel

Foodies, rejoice! The One Premium Hotel has some delicious options for you. Here's a peek at the hotel buffet and dining options:

  • The Sky Restaurant: Offers a buffet with international cuisine. Price per person: ₱1,500. Open daily from 7 AM to 10 PM. Signature dishes include fresh seafood and grilled meats.
  • The Coffee Corner: Serves coffee, pastries, and light snacks. Open daily from 7 AM to 6 PM.

The One Premium Hotel Airport pickups and How to Book

Need a smooth transfer? Many hotels offer airport shuttle services. The One Premium Hotel offers airport pick-up services for your convenience. To book, you'll need to provide your flight details at least 24 hours in advance. Contact the hotel directly to arrange your airport transfer.

Nearby MRT Station & Bus Stops

Getting around is easy with public transport nearby! Here's a look at the MRT and bus stops near The One Premium Hotel:

  • Nearest MRT Station: Raffles Place MRT Station (approximately 0.5 km).
  • Bus Stops: Several bus stops are within walking distance.

You can use an EZ-Link card for easy payment on public transport. You can purchase the card at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do nearby? There are plenty of nearby activities and places to visit for families! Here are some kid-friendly attractions near The One Premium Hotel:

  • Singapore Zoo (approximately 20 km): A world-renowned zoo with diverse animal exhibits. Entry price: ₱1,800.
  • Gardens by the Bay (approximately 3 km): Stunning gardens with Supertrees and Cloud Forest. Entry price: ₱1,200.
  • Singapore Botanic Gardens (approximately 5 km): A UNESCO World Heritage Site with beautiful gardens and walking trails. Entry is free.
  • ArtScience Museum (approximately 2 km): A museum that combines art, science, culture, and technology. Entry price: ₱1,000.
  • National Museum of Singapore (approximately 1.5 km): Explore Singapore's history and culture. Entry price: ₱800.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near The One Premium Hotel (District 1)

District 1 is a food lover's paradise! Here are some nearby dining options:

  • Cafes/ Restaurants:
  • Tiong Bahru Bakery: Known for its delicious pastries and coffee.
  • PS.Cafe: Offers a relaxed atmosphere and a diverse menu.
  • Lavo Italian Restaurant & Rooftop Bar: Enjoy Italian cuisine with stunning city views.
  • Local Streetfood:
  • Hainanese Chicken Rice: A Singaporean classic.
  • Laksa: A spicy noodle soup.
  • Kaya Toast: A popular breakfast dish.
  • Chili Crab: A must-try seafood dish.
  • Satay: Grilled meat skewers with peanut sauce.

Shopping places near The One Premium Hotel (District 1)

Shopaholics, get ready! Here are some shopping places near The One Premium Hotel:

  • Orchard Road: A famous shopping street with a wide variety of malls and stores.
  • VivoCity: A large shopping mall with a variety of retail and dining options.
  • Marina Bay Sands: Offers luxury shopping and dining experiences.

Other Places to Stay Near The One Premium Hotel

Looking for other options? Here are some other places to stay near The One Premium Hotel:

  • Luxury/5–6 star hotels nearby:
  • The Fullerton Bay Hotel: Offers luxurious rooms and stunning views.
  • The Ritz-Carlton, Millenia Singapore: Known for its elegant rooms and exceptional service.
  • Marina Bay Sands: An iconic hotel with a rooftop infinity pool.

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-star hotels nearby:
  • Hotel Boss: A modern hotel with comfortable rooms.
  • York Hotel: Offers a convenient location and good value.
  • Park Hotel Clarke Quay: A stylish hotel with a great location.

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-star hotels nearby:
  • Hotel G Singapore: A trendy hotel with a great location.
  • Fragrance Hotel - Bugis: A budget-friendly option in a central location.
  • V Hotel Lavender: Offers modern rooms and convenient access to public transport.

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and booking

Ready to book your stay? Check hotel availability and make your hotel reservations through Traveloka! Find the perfect room and enjoy a hassle-free room booking experience. Book now and start planning your trip!

All facilities in The One Premium Hotel

Functional Hall The One Premium Hotel
Functional Hall
Lobby The One Premium Hotel
Lobby
Exterior The One Premium Hotel
Exterior
Bedroom The One Premium Hotel
Bedroom
In-room Bathroom The One Premium Hotel
In-room Bathroom

Hotel Services

  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Tours

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Train station pickup
  • Airport transfer

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental

Connectivity

  • Internet point
  • Free WiFi

General

  • AC
  • Non-smoking room

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in The One Premium Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Enjoy your days in a wonderful Vietnam and feel like being at home whether you are on business trip or on vacation. Situated at the City centre, it takes 20 minutes drive from Tan Son Nhat International Airport. It is very closed to shopping centers, governmental offices and many other popular tourist sites: Independence Palace, Ben Thanh market, Notre Dame church and museums etc. Especially it take 20m walk to Ben Thanh Market.
Children 0-5 can stay in the same room with their parent without additional charge, a maximum of 01 children can share the bed with parent. Children from 6 to 11 years old: sharing the existing bed will be charged with an extra charge following the hotel’s policy Children from 12 years old and above will be considered as adults, will be charged with an extra charge following the hotel’s policy

Smoking

Smoking is allowed only in the designated smoking area.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The One Premium Hotel
22
Number of floors in The One Premium Hotel
10
Another facilities in The One Premium Hotel
Welcoming drinks, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in The One Premium Hotel

What are available facilities at The One Premium Hotel?
There are top facilites at The One Premium Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The One Premium Hotel?
The standard check-in time at The One Premium Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The One Premium Hotel provide breakfast?
Yes, The One Premium Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The One Premium Hotel?
The One Premium Hotel is a 3.0-star hotel.
How many floors does The One Premium Hotel have?
The One Premium Hotel has 10 floors.
See All

More Reviews from Other Guests in The One Premium Hotel

Overall Ratings & Reviews The One Premium Hotel

Traveloka (286)
Other sources (52)
7.8
Pleasant
From 286 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.4

Meal

7.8

Location

8.4

Service and Facilites

7.7

People often mention about The One Premium Hotel
All
Bedroom (20)
Staff Friendliness (17)
Surroundings (16)
Soundproof (14)
Distance to City Center (13)
Room Space (12)
Bathroom (11)
Hotel Area (10)
Accessibility (9)
Ambiance (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The One Premium Hotel

Number of reviews per page
20
40
Customer reviews
Daungkamol N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room is beautiful and in good condition, but the elevator is very slow. The air conditioner is loud and takes very little time to cool down. However, the location is excellent. You can walk to find everything.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Customer- Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards
N***m
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 week(s) ago
Bed was uncomfortable to sleep in. Right in front was a night club and the sound is extremely loud. Horrible sleeping experience.
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
We came early 6AM but there is no vacant room but the receptionist let us rest in the spa room, not so bad. 2 hours later we can check in and pay extra 9.5USD, very cheap. The receptionist really friendly. If you look for a place near the center city this is the one. But if you need some place quiet, you should not book this one, because at night the bar opposite kinda loud.
Read More
4 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Customer - We sincerely thank you for choosing The One Hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Dang T. T. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
I stayed at the hotel for 6 days. The hotel staff supported me very enthusiastically, the hotel is in the center of District 1, easy to move around. Just a small comment is that the hotel slippers do not have grip, so I fell once when I went down to the ground floor to get my things, the staff lent me another pair of slippers to wear in the room, so it was temporarily fixed.
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review The One is happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Profile Picture
Nguyen T. H.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
The room is spacious, the bed is big, but the room has an unpleasant smell, plus the soundproofing is not good, I can hear the washing machine spinning right next to the room.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
N***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The staff came to clean the room and saw the air conditioner leaking water, so they called a technician to fix it. Satisfied with this place, will come back again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Pham T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The room is very nice, the room has a very pleasant coffee smell. The location is 3 steps from Ben Thanh market, near the bus stations. The only thing is that the hotel is opposite a bar, from 12am the music is very loud. My family was tired after going out so the loud music still let us sleep well. I have trouble sleeping but after covering myself with the pillow for a while, I fell asleep without knowing it, not knowing what time the music was until.
Read More
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Profile Picture
Van A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Great. Close to the center, easy to get around.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Profile Picture
Van A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, central space, near Ben Thanh market. Will recommend to friends
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
nguyen p. h. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Stayed at 20 Dang Thi Nhu branch, bright room, friendly Cece
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 16 week(s) ago
The hotel is opposite the bar so it's very noisy in the evening and at night. The day I went there, I had children and they arranged for me to stay on the top floor without an elevator. The house was under renovation and there was a lot of fine dust, and especially the floor I was on had plaster walls so the soundproofing was very poor so I couldn't sleep 🥲
Read More
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
C***g
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Small hotel, opposite is a bar with loud music, can't sleep 🙂
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
L***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 17 week(s) ago
The hotel is terrible! Opposite is a bar that opens very late, is noisy and has no soundproofing, the walls are banging so loud that you can't sleep! The hotel is surrounded by horrible vomit! My family checked in at 12am due to a late flight and checked out at 1am because they couldn't stand it! They canceled the 2 nights they booked here! The old, broken air conditioner kept shutting down, and it was crazy hot!! When checking out, the staff didn't seem surprised at all, as if they were used to it >”< The room was small, narrow, smelly, and old! Besides the location in District 1, there was nothing good about it in general!! The room photos were not the same as the actual room outside, so disappointing!!!
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. During your stay, the receptionist provided the correct room you booked, the bar area and the exterior of The One could not intervene because it was beyond their capabilities. And when you checked out early - according to the network policy, you will not be refunded. But the hotel management has supported contacting Traveloka to refund 1 night for you because of the bad experience. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will be able to welcome you with the best quality. We hope you understand and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
a***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 19 week(s) ago
The hotel staff is friendly. However, it's across from a noisy clubhouse that stays open until 3 a.m. The area is mostly shophouses and isn't very clean. It's a stark contrast to the photos.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards
N***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 21 week(s) ago
My family booked a room here before checking in, a friend called on the landline to urge me to deposit a deposit to hold the room. I was careful so I didn't deposit. When I arrived to check in, they didn't let me see the room I wanted to book, saying that there was a staff to fix the air conditioner. They let my family stay on the 9th floor without an elevator, then had to stay in a room without a window and a bed, very stuffy... My family didn't agree so they transferred my house to hotel 313 Pham Ngu Lao, here is also bad. The price is expensive and not commensurate with the room. It's a scam. I will review it on the Travel pages in Ho Chi Minh City so that those who book rooms on apps will know and avoid it.
Read More
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest - First of all, The One would like to sincerely thank you for taking the time to respond. The One is very sorry that your family's experience was not as expected - Contacting to confirm the reservation and reserve a room is the hotel's standard procedure to ensure the rights of guests, especially during peak times. However, we fully respect the decision not to deposit for safety reasons - When you arrived to check in, the room was initially booked and was being repaired for air conditioning, so the hotel proactively offered to upgrade the room for free to ensure the experience, however, you were not satisfied because you had to walk and agreed to move to another branch - After using the room at another branch for a few hours, you requested to check out because the room did not meet your needs. Although according to policy, this case may incur additional charges, we still support a full refund and 100% free of charge to show goodwill Once again, we sincerely apologize if the experience is not complete and makes you unsatisfied. The hotel always appreciates all contributions and will strive to improve the quality of service further, Thank you
Translated by Google Icon
See original
T***g
icon-origin-TRAVELOKA
6.3
/10
Reviewed 25 week(s) ago
Too noisy hotel. I wouldn't recommend it to anyone.
5 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our services. We hope that in the near future we will be able to welcome you with the best quality. Kind regards
H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The room is new, beautiful and airy.
Translated by Google Icon
See original
9 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
First, I rate this hotel overall with my experience as 2 ⭐️, the staff is enthusiastic, the hygiene is okay. When I first checked in, I smelled a bit of cigarette smoke, and then another thing, the room was cleaned but the shit pants were still hanging on the hanger, I had to go down and ask the receptionist to check the room again, but he asked again, is it mine? It's really bad 🤦🏻‍♀️, it's really noisy, but it seems like the neighboring areas are being repaired or something, so I was sleeping this morning and heard too much noise, due to the incident, I had to go to this hotel temporarily, but I will come back.
Read More
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
16 May 2025
Dear Guest: First of all, we would like to sincerely thank you for taking the time to share your experience at the hotel. We are extremely sorry that your stay was not as perfect as expected - Regarding the issue of cigarette smell in the room, as well as the incident related to remaining items and inappropriate response from the receptionist, we would like to apologize and will seriously check, rectify the working process as well as retrain the staff on handling skills. Regarding the noise from the neighboring area under repair, this is beyond the control of the hotel, however, The One will try to work with the area manager to limit the impact on guests Once again, we would like to sincerely apologize and look forward to the opportunity to serve you better in the future if you have the opportunity to return. Thank you. Best regards
Translated by Google Icon
See original
H***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
The room is opposite the pub. It was very noisy all night. The room is not soundproof at all.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr/Ms We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards
P***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 34 week(s) ago
Dirty towels, too noisy because there is a bar across the street
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Guest Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. Hopefully in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 The One Premium Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The One Premium Hotel

Traveloka (286)
Other sources (52)
7.8
Pleasant
From 286 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.4

Meal

7.8

Location

8.4

Service and Facilites

7.7

People often mention about The One Premium Hotel
All
Bedroom (20)
Staff Friendliness (17)
Surroundings (16)
Soundproof (14)
Distance to City Center (13)
Room Space (12)
Bathroom (11)
Hotel Area (10)
Accessibility (9)
Ambiance (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The One Premium Hotel

Number of reviews per page
20
40
Customer reviews
Daungkamol N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room is beautiful and in good condition, but the elevator is very slow. The air conditioner is loud and takes very little time to cool down. However, the location is excellent. You can walk to find everything.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Customer- Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards
N***m
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 week(s) ago
Bed was uncomfortable to sleep in. Right in front was a night club and the sound is extremely loud. Horrible sleeping experience.
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
We came early 6AM but there is no vacant room but the receptionist let us rest in the spa room, not so bad. 2 hours later we can check in and pay extra 9.5USD, very cheap. The receptionist really friendly. If you look for a place near the center city this is the one. But if you need some place quiet, you should not book this one, because at night the bar opposite kinda loud.
Read More
4 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Customer - We sincerely thank you for choosing The One Hotel as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Dang T. T. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
I stayed at the hotel for 6 days. The hotel staff supported me very enthusiastically, the hotel is in the center of District 1, easy to move around. Just a small comment is that the hotel slippers do not have grip, so I fell once when I went down to the ground floor to get my things, the staff lent me another pair of slippers to wear in the room, so it was temporarily fixed.
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review The One is happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Profile Picture
Nguyen T. H.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
The room is spacious, the bed is big, but the room has an unpleasant smell, plus the soundproofing is not good, I can hear the washing machine spinning right next to the room.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
N***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
The staff came to clean the room and saw the air conditioner leaking water, so they called a technician to fix it. Satisfied with this place, will come back again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Sir/Madam, Thank you for taking the time to review The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Pham T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The room is very nice, the room has a very pleasant coffee smell. The location is 3 steps from Ben Thanh market, near the bus stations. The only thing is that the hotel is opposite a bar, from 12am the music is very loud. My family was tired after going out so the loud music still let us sleep well. I have trouble sleeping but after covering myself with the pillow for a while, I fell asleep without knowing it, not knowing what time the music was until.
Read More
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Profile Picture
Van A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Great. Close to the center, easy to get around.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
Profile Picture
Van A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, central space, near Ben Thanh market. Will recommend to friends
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
nguyen p. h. a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Stayed at 20 Dang Thi Nhu branch, bright room, friendly Cece
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 16 week(s) ago
The hotel is opposite the bar so it's very noisy in the evening and at night. The day I went there, I had children and they arranged for me to stay on the top floor without an elevator. The house was under renovation and there was a lot of fine dust, and especially the floor I was on had plaster walls so the soundproofing was very poor so I couldn't sleep 🥲
Read More
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
C***g
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Small hotel, opposite is a bar with loud music, can't sleep 🙂
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
L***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 17 week(s) ago
The hotel is terrible! Opposite is a bar that opens very late, is noisy and has no soundproofing, the walls are banging so loud that you can't sleep! The hotel is surrounded by horrible vomit! My family checked in at 12am due to a late flight and checked out at 1am because they couldn't stand it! They canceled the 2 nights they booked here! The old, broken air conditioner kept shutting down, and it was crazy hot!! When checking out, the staff didn't seem surprised at all, as if they were used to it >”< The room was small, narrow, smelly, and old! Besides the location in District 1, there was nothing good about it in general!! The room photos were not the same as the actual room outside, so disappointing!!!
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. During your stay, the receptionist provided the correct room you booked, the bar area and the exterior of The One could not intervene because it was beyond their capabilities. And when you checked out early - according to the network policy, you will not be refunded. But the hotel management has supported contacting Traveloka to refund 1 night for you because of the bad experience. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will be able to welcome you with the best quality. We hope you understand and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
a***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 19 week(s) ago
The hotel staff is friendly. However, it's across from a noisy clubhouse that stays open until 3 a.m. The area is mostly shophouses and isn't very clean. It's a stark contrast to the photos.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards
N***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 21 week(s) ago
My family booked a room here before checking in, a friend called on the landline to urge me to deposit a deposit to hold the room. I was careful so I didn't deposit. When I arrived to check in, they didn't let me see the room I wanted to book, saying that there was a staff to fix the air conditioner. They let my family stay on the 9th floor without an elevator, then had to stay in a room without a window and a bed, very stuffy... My family didn't agree so they transferred my house to hotel 313 Pham Ngu Lao, here is also bad. The price is expensive and not commensurate with the room. It's a scam. I will review it on the Travel pages in Ho Chi Minh City so that those who book rooms on apps will know and avoid it.
Read More
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest - First of all, The One would like to sincerely thank you for taking the time to respond. The One is very sorry that your family's experience was not as expected - Contacting to confirm the reservation and reserve a room is the hotel's standard procedure to ensure the rights of guests, especially during peak times. However, we fully respect the decision not to deposit for safety reasons - When you arrived to check in, the room was initially booked and was being repaired for air conditioning, so the hotel proactively offered to upgrade the room for free to ensure the experience, however, you were not satisfied because you had to walk and agreed to move to another branch - After using the room at another branch for a few hours, you requested to check out because the room did not meet your needs. Although according to policy, this case may incur additional charges, we still support a full refund and 100% free of charge to show goodwill Once again, we sincerely apologize if the experience is not complete and makes you unsatisfied. The hotel always appreciates all contributions and will strive to improve the quality of service further, Thank you
Translated by Google Icon
See original
T***g
icon-origin-TRAVELOKA
6.3
/10
Reviewed 25 week(s) ago
Too noisy hotel. I wouldn't recommend it to anyone.
5 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Customer - We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our services. We hope that in the near future we will be able to welcome you with the best quality. Kind regards
H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The room is new, beautiful and airy.
Translated by Google Icon
See original
9 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, Thank you for taking the time to share your opinion, The One is very happy to know that you are satisfied with the price and service quality. We will continue to improve and strive to bring the best experience. Hope to have the opportunity to welcome you in the future. Best regards
Translated by Google Icon
See original
P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
First, I rate this hotel overall with my experience as 2 ⭐️, the staff is enthusiastic, the hygiene is okay. When I first checked in, I smelled a bit of cigarette smoke, and then another thing, the room was cleaned but the shit pants were still hanging on the hanger, I had to go down and ask the receptionist to check the room again, but he asked again, is it mine? It's really bad 🤦🏻‍♀️, it's really noisy, but it seems like the neighboring areas are being repaired or something, so I was sleeping this morning and heard too much noise, due to the incident, I had to go to this hotel temporarily, but I will come back.
Read More
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
16 May 2025
Dear Guest: First of all, we would like to sincerely thank you for taking the time to share your experience at the hotel. We are extremely sorry that your stay was not as perfect as expected - Regarding the issue of cigarette smell in the room, as well as the incident related to remaining items and inappropriate response from the receptionist, we would like to apologize and will seriously check, rectify the working process as well as retrain the staff on handling skills. Regarding the noise from the neighboring area under repair, this is beyond the control of the hotel, however, The One will try to work with the area manager to limit the impact on guests Once again, we would like to sincerely apologize and look forward to the opportunity to serve you better in the future if you have the opportunity to return. Thank you. Best regards
Translated by Google Icon
See original
H***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
The room is opposite the pub. It was very noisy all night. The room is not soundproof at all.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr/Ms We sincerely apologize for the problems that occurred during your stay at the hotel. Your contributions are very important for us to recognize and improve the quality of our service. The hotel is located in the central area so it is inevitable that there will be noise at night, but this will bring bad experiences to guests during their stay. We appreciate your comments will take and find ways to fix it. We hope that in the near future will be able to welcome you with the best quality. Kind regards
P***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 34 week(s) ago
Dirty towels, too noisy because there is a bar across the street
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Guest Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to consider and improve the quality of service. Hopefully in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
Translated by Google Icon
See original
Number of reviews per page
20
40