Does Westlake Emerald Suites provide parking?

Yes, Westlake Emerald Suites provides parking. Please confirm details directly with the hotel.

Does Westlake Emerald Suites provide early check-in?

Yes, early check-in is available at Westlake Emerald Suites, subject to availability. Please contact the hotel directly to arrange this.

Does Westlake Emerald Suites provide late check-out?

Yes, late check-out is available at Westlake Emerald Suites, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Westlake Emerald Suites?

Westlake Emerald Suites is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Westlake Emerald Suites

Name: Westlake Emerald Suites
Address: 15 Tay Ho, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000, 15 Tay Ho, Hanoi, 100000, Vietnam
Rating: 7.9

Apartments

7.9

/10

Very Good

44 reviews

What Guests Say About Their Stay

Hafsat Abdullahi

8.8

/ 10

A great place for a stay in Hanoi. They've got great services and food. Highly recommended.

Sang N.

9.7

/ 10

New hotel and rooms, beautiful, clean, spacious. The space is very chill, fully equipped for the whole family (stove, cups, chopsticks, spoons,...). There is a private parking floor. Recommend everyone here!

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Henry Lee

10.0

/ 10

Clean and quite place, good hot water, cold air conditioning, staffs are friendly and helpful.

In the Area

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15 Tay Ho, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

Westlake Emerald Suites is a apartment in a good neighborhood, which is located at Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Westlake Emerald Suites

15 Tay Ho, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000

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Westlake Emerald Suites Rates per Night

Are you searching for the best hotel rates? Finding the perfect stay at Westlake Emerald Suites starts with understanding the hotel prices. Westlake Emerald Suites room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Westlake Emerald Suites Location & Address

Need to know the hotel address? Westlake Emerald Suites is located at 15 Tây Hồ, Quảng An, Tây Hồ, Hà Nội, Việt Nam, 100000. It's situated in the Tay Ho District area of Hanoi, known for its beautiful West Lake and vibrant expat community. The hotel is approximately 6 km from the city center.

How to go to Westlake Emerald Suites from Airport

Planning your hotel transfer from the airport to Westlake Emerald Suites? Getting to the hotel from Noi Bai International Airport (HAN) is easy with several options.

Taxi (most direct): Taxis are readily available outside the airport. The ride takes about 30-45 minutes, depending on traffic.
Ride Hailing (convenient): Services like Grab offer a convenient and often cheaper alternative to taxis.
Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services; check with Westlake Emerald Suites for availability.

Tips: Pre-book your airport transfer for a hassle-free arrival.

Westlake Emerald Suites Reviews & Summary

Want to know all about the hotel? Hotel reviews often highlight the best aspects of a stay. Guests consistently rave about the stunning views of West Lake, the comfortable rooms, and the friendly service at Westlake Emerald Suites. The hotel's rooftop pool and bar are standout features, offering a perfect spot to unwind after a day of exploring Hanoi. "Absolutely loved my stay! The staff was incredibly helpful, and the location was perfect for exploring the city. Highly recommend!"

Westlake Emerald Suites Room Types Available

Curious about the different hotel room types? Westlake Emerald Suites offers a variety of hotel bedroom types to suit every traveler's needs.

Deluxe Room: Offers city views, non-smoking options available.
Executive Suite: Features a separate living area, bathtub, and bidets.
Family Suite: Designed for families, with multiple bedrooms and living spaces.
Westlake View Room: Offers stunning views of West Lake.

Pet-friendly options may be available; inquire directly with the hotel for any additional charges or requirements.

Hotel Facilities in Westlake Emerald Suites

Looking for hotel amenities? Westlake Emerald Suites provides a range of hotel facilities to enhance your stay.

Rooftop Pool: Enjoy a refreshing swim with panoramic city views.
Fitness Center: Stay active with a fully equipped gym.
Spa: Relax and rejuvenate with a variety of treatments.
Restaurant: Dine on delicious cuisine.
Bar: Sip on cocktails and enjoy the ambiance.

Operating hours and extra fees may vary; check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Westlake Emerald Suites

Searching for a hotel buffet or restaurant? Westlake Emerald Suites offers a delightful dining experience.

The Emerald Restaurant: Serves a variety of international and Vietnamese dishes.
- Buffet: Available for breakfast, lunch, and dinner. Price per person: ₱500.
- Signature Dishes: Pho, fresh spring rolls.
The Sky Bar: Offers cocktails and light snacks with stunning views.

Opening hours vary; check with the hotel for specific times.

Westlake Emerald Suites Airport pickups and How to Book

Need to know about hotels with airport shuttle? Westlake Emerald Suites may offer airport pick-up services. To book, contact the hotel in advance, ideally at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Looking for nearby MRT station or bus stops? While Hanoi doesn't have an MRT system, public transport is readily available.

Bus Stops: Numerous bus stops are located within walking distance of the hotel.
Ride Hailing: Ride Hailing services are a convenient way to get around.

Public transport cards can be purchased at convenience stores and bus stations.

Nearby Attractions for Family / Kid Friendly

Planning nearby activities? Here are some nearby places to visit in the Tay Ho District:

West Lake: Enjoy a stroll or bike ride around the scenic lake (Free).
Tran Quoc Pagoda: Visit Hanoi's oldest pagoda (Free).
Ho Chi Minh Mausoleum: Explore the final resting place of Ho Chi Minh (Free).
Temple of Literature: Discover Vietnam's first university (Entry: ₱100).
Vietnam Museum of Ethnology: Learn about Vietnam's diverse ethnic groups (Entry: ₱80).

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Westlake Emerald Suites (Tay Ho District)

Looking for nearby dining options? Here are some local food eateries near Westlake Emerald Suites: Cafes/ Restaurants:

The Hanoi Social Club: A popular cafe with a bohemian vibe.
Pizza 4P's: Famous for its delicious pizzas.
Green Tangerine: Offers French-Vietnamese fusion cuisine.

Local Street Food:

Pho: A classic Vietnamese noodle soup.
Banh Mi: A delicious Vietnamese sandwich.
Bun Cha: Grilled pork with vermicelli noodles.
Goi Cuon: Fresh spring rolls.
Banh Xeo: Crispy Vietnamese pancakes.

Shopping places near Westlake Emerald Suites (Tay Ho District)

Searching for shops near me? Here are some shopping places near Westlake Emerald Suites:

Lotte Mall Tay Ho: A large shopping mall with various stores.
Syrena Shopping Center: Offers a range of shops and restaurants.
Quang Ba Market: A local market for fresh produce and souvenirs.

Other Places to Stay Near Westlake Emerald Suites

Looking for affordable hotels nearby? Here are some hotel options in the Tay Ho District: Luxury/5-6 Star Hotels Nearby:

InterContinental Hanoi Westlake
Sheraton Hanoi Hotel
Pan Pacific Hanoi

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

Fraser Suites Hanoi
Somerset West Lake Hanoi
Oakwood Residence Hanoi

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

Hanoi La Castela Hotel
Hanoi Emerald Waters Hotel & Spa
Golden Lotus Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Are you ready to book your stay? Find hotel availability and make your hotel reservations through Traveloka for a seamless room booking experience.

All facilities in Westlake Emerald Suites

Lobby

Others

Hotel Services

Concierge
Money changer
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Multilingual staff
Tours

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Minibar
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Accessibilty

Accessibility equipment
Accessible bathroom
Accessible parking
Disabled access friendly
In-room accessibility
Roll-in shower
Wheelchair accessible

General

AC
Family room
Fireplace in lobby
Non-smoking room
Smoking area
Terrace

Public Facilities

Parking
Early check-in
Elevator
Late check-out
Safety deposit box
WiFi in public area

Transportation

Parking with surcharge
Secure parking
Valet parking

Business Facilities

Business facilities
Photocopier
PRINTER

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Westlake Emerald Suites

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Westlake Emerald Suites	30
Number of floors in Westlake Emerald Suites	7
Another facilities in Westlake Emerald Suites	Concierge, Money changer, Early Check-in, Express check-in, Express check-out

Frequently asked question in Westlake Emerald Suites

What are available facilities at Westlake Emerald Suites?

There are top facilites at Westlake Emerald Suites such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Westlake Emerald Suites?

The standard check-in time at Westlake Emerald Suites is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Westlake Emerald Suites?

Westlake Emerald Suites is a 2.5-star hotel.

How many floors does Westlake Emerald Suites have?

Westlake Emerald Suites has 7 floors.

How many rooms are available at Westlake Emerald Suites?

Westlake Emerald Suites has 30 rooms in total.

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More Reviews from Other Guests in Westlake Emerald Suites

Overall Ratings & Reviews Westlake Emerald Suites

Traveloka (43)

Other sources (1)

8.1

Very Good

From 43 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.0

Meal

8.0

Location

8.6

Service and Facilites

8.0

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Traveler Reviews Westlake Emerald Suites

Number of reviews per page

Customer reviews

T***n

Staycation

6.3

/10

Reviewed 9 week(s) ago

There is no 24/7 reception, check in and checkout through the security guard in the basement The kitchen is just for show, there are no bowls, chopsticks, spoons, or anything, even when cooking noodles there are no bowls or chopsticks :( The bathroom has a foul smell coming from the sewer because the toilet has a cracked cement, it is not sealed

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2 people find it helpful

T***h

8.5

/10

Reviewed 11 week(s) ago

Clean room. Reasonable price, convenient location, enthusiastic security guard.

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1 people find it helpful

Huy H.

5.0

/10

Reviewed 12 week(s) ago

What a mess, booked 2 nights, paid in advance, then when checking in, they told another guest to go to the wrong room and then led them like a cow to another place to stay. 1. Contact the guest again to resolve the matter 2. I will contact you

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B***i

Leisure

8.2

/10

Reviewed 13 week(s) ago

Good. hot and cold shower. microwave, refrigerator...

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1 people find it helpful

T***i

5.4

/10

Reviewed 15 week(s) ago

Will never book again. Bad experience. I arrived quite late because my flight was delayed. When I booked, I saw that there was a 24/7 reception but when I got there, there was only one security guard downstairs. I didn't know and went up to the lobby and saw the door was closed and I rang the bell. Then the guy from downstairs came up and shouted "come down here". Then he took me to my room, there was no receptionist. Bad attitude, no greeting or anything. The elevator was dimly lit. The hallway was dark with no light. When I entered the room, there was a very unpleasant smell. All the kitchen utensils were very dirty. The toothbrush holder had a dirty rim. The toilet sprayer was also broken. Luckily the bed was still a bit clean.

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3 people find it helpful

N***N

Staycation

8.2

/10

Reviewed 20 week(s) ago

The bathroom was very dirty. There were a lot of things left by previous guests in the closet.

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2 people find it helpful

2***ỗ

Staycation

7.8

/10

Reviewed 21 week(s) ago

Booked a room with extra money to have a city view, but when we arrived, we changed to a room with an alley view (the money was already in the bank in advance). When we called to inform them, the manager said there were no more rooms upstairs so we changed to another room. Then the manager did not pay for the room when we changed to another room.

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3 people find it helpful

Tuan D. N.

Staycation

8.5

/10

Reviewed 30 week(s) ago

The room is new and clean but the bathroom smells because the toilet is not aligned. Your host's support is a bit slow. But basically it's clean, the room is okay, I hope the host will fix it soon.

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5 people find it helpful

NGUYEN P. T.

Staycation

9.4

/10

Reviewed 32 week(s) ago

New, clean room 🥰

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2 people find it helpful

Nguyen t. t. l.

10.0

/10

Reviewed 32 week(s) ago

Great, fully equipped, clean, fully equipped kitchen

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1 people find it helpful

N***N

9.4

/10

Reviewed 38 week(s) ago

The room is nice but it's on the ground floor, the window looks out onto the alley next door so you have to close the curtains carefully T.T

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4 people find it helpful

Brian D. L.

10.0

/10

Reviewed 44 week(s) ago

This is an unbelievable choice! One of the best I have experienced!

2 people find it helpful

P***n

Staycation

6.3

/10

Reviewed 60 week(s) ago

Poor customer service. - Room: Spacious, airy, clean, comfortable, quiet. However, the glass door can be seen from the outside and has no curtains. Very inconvenient for couples and families living inside the room. - Location: Secure area, near the lake, suitable for relaxation - Hotel: Overall, it is an apartment for rent, after 5pm guests have to go through the basement to get to the room! Reasonable price, can stay long term because of full amenities.

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1 people find it helpful

M***h

5.0

/10

Reviewed 65 week(s) ago

I arrived at 2pm and had to wait to check in because the room had just been cleaned, but when I entered, there was still hair on the bed and floor, and the hygiene was not clean. Other amenities such as the toilet and drain were stuck and water was stagnant, very uncomfortable. The attitude and amenities were all sketchy and unprofessional.

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3 people find it helpful

TRUONG C. H.

Business

5.6

/10

Reviewed 68 week(s) ago

Too bad, won't stay again

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Nguyen T. H. P.

4.8

/10

Reviewed 80 week(s) ago

Nền phòng bẩn, quạt trong phòng hỏng, trong phòng vệ sinh không có nước rửa tay hay xà phòng rửa tay. Phải thanh toán tiền gửi xe riêng cho bảo vệ khách sạn nhưng ban ngày không cho đỗ, tối lại báo khách tự đi tìm chỗ đỗ, lễ tân chỉ làm giờ hành chính nên để liên hệ được để sắp xếp được gửi xe rất mất thời gian, công sức, đợi gần 1 tiếng mới được gửi xe nhưng trong tình trạng nếu khách khác có nhu cầu di chuyển thì bất kể mấy giờ mình cũng phải xuống để di chuyển xe do bảo vệ chỉ cho mình đỗ chặn lối đi của các xe khác.

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Nguyen T. Q. N.

8.4

/10

Reviewed 86 week(s) ago

The hotel is in a quiet, clean area. Around has everything you may need and just a 10-minute walk to West Lake. The room was not fully clean, I had to request to clean it again. The staff was nice, but not so detailed, for example: the receptionist didn't share the Wi-Fi password. I didn't notice, then I came down to look for her and found this pass stick on the counter. This should be shown in the room for customer convenience, or staff should inform you at check-in time.

2 people find it helpful

Hafsat Abdullahi

8.8

/10

Reviewed 87 week(s) ago

A great place for a stay in Hanoi. They've got great services and food. Highly recommended.

3 people find it helpful

huy d.

5.9

/10

Reviewed 101 week(s) ago

Vị trí khá đẹp gần cửa hàng tiện lợi, hồ tây. Nhưng quá tệ khi mình book phòng có bồn tắm nhưng đến thì lại không, không liên hệ được số điện thoại của lễ tân. Phòng không có WiFi. Ngủ trưa thì sửa nhà khoan đục ở tầng trên rất mất giấc ngủ.

3 people find it helpful

Thị T. T. V.

7.2

/10

Reviewed 105 week(s) ago

The room is clean, airy and very comfortable. The hostess is enthusiastic.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.