Cardiff Marriott Hotel

The hotel was very nice, parking was simple. And the location was very good - the city centre was on the door step. There was Browns bar and restaurant in the hotel, and this was very good. Nice place if you wish to soak up the city centre atmosphere.

Room was perfect for our trip, front desk were helpful dropping bags prior to check in and checking in. Only downside was 2 mugs & teabags for a room for 4. Breakfast was great, no other concerns and would recommend and stay again.

Too noisy for us! We were in a family room and the bars could be heard till the early hours of the morning!

Expect more from Marriott. Lots of bird poop on the windows. 30 minutes to check in. Room was tired.

In all of my travels, i have never had this amazing level of customer service. The staff was amazing - helpful, friendly, kind and accommodating! The property is clean and comfortable. The City Centre, with all its has to offer, if right outside the door! I would bot stay anywhere else in a trip to Cardiff.

We arrived early but were able to check in straight away, have stayed here before some of the staff did recognise us. They are a very friendly and helpful team. The room was nice and cool with the air con on , which was very welcomming from the heat outside, and very clean. Would recommend this hotel, close to good bars and shopping.

Upgraded to an Executive Room but nothing in the Executive Lounge @ 1:00 - no soft drinks, water, coffee or snacks, told it didn't start until 3 pm (on check-in) Whole idea was to have somewhere to relax after a 1.5 hour drive. Note alcohol was not available until 5pm. - licensing?? Has requested a walk-in shower as my wife has mobility issues - completley ignored. Still don't know why. Maintenance on lifts all weekend, almost impossible to get down from upper floors on Monday morning. Had to use the stairs in the end. All in all, not a brilliant experience.

Room was lovely and clean. Wonderful air conditioning that was really appreciated in this current heatwave! Staff were very friendly and accommodating from check in to breakfast to checking out Enquired about leaving our luggage at the hotel before check in, as we arrived in Cardiff at around 11.15am and was really surprised that we were allowed to check in and a room was ready for us. This made such a difference to our stay. We were able to freshen up before going out to explore Cardiff. The breakfast was delicious and such a great choice. We checked out after breakfast and left our luggage with reception who locked it away for us. More exploring of Cardiff and then back to the Marriott for lunch in Brown's restaurant before getting the train home. Thoroughly enjoyed our stay and would definitely recommend this hotel

Great location, staff were very helpful. We had an issue with the air conditioning when we arrived but the problem was dealt with quickly and we were relocated to another room, no fuss no issues.

Room for 3 adults, but only 2 bath towels, and 2 cups to make coffee or tea. Requested some and was quickly sorted .

While conveniently located in the heart of Cardiff, the hotel is beginning to show some wear and tear. Air conditioning was barely working upon arrival but the staff responded quickly and efficiently GRI it’s repair.

For the price tag (generally expensive for the city) the room was a bit … bland. Overall the experience at the Raddison Blu across the road used to better until it stopped being bookable as a Raddison. Generally underwhelming room. Reception area and restaurant very well presented. Only booked as a last minute thing on a busy weekend in the city so with surge pricing exceptionally expensive.

Nice big room, clean bedding,

Fantastic stay and location! Breakfast was lush, bed was comfortable and staff were amazing.

Staff were very helpful and friendly. Nothing too much trouble. Breakfast was lovely but a bit cold. Air conditioning in our room was lousy, not cold enough and air flow was ineffective, room was way too hot to sleep in. Location was great for city centre

The reception staff were wonderful. Drink provisions in the room were basic at best, when the room rate has been hiked through the roof for a busy weekend I was not impressed. Charged £2.50 from the bar for a splash of fresh milk which should have been available and free. Had the rate been reasonable I’d have been very happy. The fact is I paid a ridiculous room rate and feel cheated.

Excellent location! Very spacious room for a family of 4.

Check in was very slow, we were kept waiting a long time, there was not enough staff on reception. Lovely room. We didnt have breakfast or food there, drinks in bar were expensive.

Had a great experience at Cardiff marriot hotel, great room, comfy bed, friendly staff who liked a chat about anything, good food and great hospitality. Every staff member we encountered was happy to help us, no matter the issue. Main one was key card, but fixed straight away, no questions asked

Overall, we had a very pleasant stay. The hotel was clean, the location was good, and the staff were exceptionally friendly and welcoming throughout our visit. The only downside was that, although the hotel advertises air conditioning, we found it wasn’t very effective and the room remained quite warm. Aside from that, we enjoyed our stay and would return.