Cardiff Marriott Hotel

アメリカの今まで行ったホテルにはコーヒーメーカーがあっても湯沸かしポットはなかったが紅茶の国だからなのか湯沸かしポットがあったのは嬉しかった コーヒーはインスタントだかティーバッグは種類もありマグカップもグラスもちゃんとしていたのが良かった アメニティがないのが残念なところでした。あとは良かったと思います。

日本人観光客です。1泊２日のカーディフ観光のためにこのホテルを選びました。選んだ決め手はカーディフセントラル駅からの近さ。ただ、ホテルまでは人通りの多い道を縫って歩かなければならないので、スーツケースがある私達にとっては距離の割に疲れる道のりでした。 ホテルのスタッフは親切で、チェックインやチェックアウト、その後の荷物の預かりへの対応等に長く待たされる事はありませんでした。 客室はデラックスキングルーム/18平方メートル。94Lサイズのスーツケース2個を開けても余裕を持って歩ける広さでした。椅子は1脚でしたが、2人で座って寛ぎたかったので簡易的な物で良いのでもう1脚欲しかった。 浴室はバスタブ付き。タオルウォーマーもありました。バスアメニティは〈Thisworks〉というブランドの物で、固形石鹸・シャンプー・コンディショナー・シャワージェル・ボディローション、それとシャワーキャップ。 石鹸とボディローションはミニサイズで持ち帰り出来ます。 クローゼットにはハンガーとアイロン、折り畳み式の荷台。電気ポットとティーセット、無料のミネラルウォーターが2本有り。冷蔵庫・金庫もあります。 朝食に1階のレストランBrownsを利用。バフェもありましたが、私達トラディショナルブレックファーストを選択。ソーセージの独特の風味やベイクドビーンズが気に入りました。ブラックプディングは初めてでおっかなびっくりいただきましたが思ったよりクセがなく栄養価の高そうな味でした。紅茶がぬるかったのが残念。それを除いては、味・量共に大満足でした。

スタッフの対応が良く、設備も綺麗。 洗濯機が無いのが残念。

全体的にクオリティ高かったです

Excellent stay , good value for money, all staff were professional while remaining friendly and approachable (which in hospitality) can sometimes be a challenge. Location was great for Cardiff Pride , the parking was a bit unclear but I was happy to leave my veichle in John Lewis . I will certainly be booking again . Thank you all for a great weekend.

Did not have breakfast in the hotel. Room was spotless. Pleasant,polite staff.

Central location, great for the Arena and shopping. Great underground parking cheaper than most local options. Checking very slow but staff seemed helpful. Nice onsite restaurant. Spacious rooms, beds maybe too firm for some.

Air con wasn’t working which was disappointing

Lovely staff good stay 😀

I stayed at the Marriott Cardiff for 1 night. The main reasons for choosing this hotel were location close to city centre and car parking. It turned out to be an excellent choice and I will stay there again when I next visit Cardiff. I did not use the restaurant but it looked great.

The inside of the hotel looks dated and tired and is certainly in need of an uplift. The room I was assigned had air-conditioning that did not worked. When I asked, the counter staff stated that the entire hotel was facing this issue and hence could not cater to a room change. I was given an extra fan (which did not work, and I had to ask for a change), but even having two fans in the room at night still constituted a sauna and sleepless nights. And these two days also overlapped with a heatwave. A very belated internet checks showed reviews dating back years that the hotel has (and remains yet unfixed) AC problems. Also, after I got some laundry done, I was requested to pick up the clean laundry from the front counter myself, no reason was given. Throughout my travels, I have never had to self-pickup clean laundry, it is sad to note that even 3-star hotels in less established countries have done better than the Cardiff Marriott in this regard. The Marriott brand has always been trusted, and I had booked this stay without the slightest hesitation with no additional homework done. Instead of the satisfactory experience I had expected, I was disappointed that the condition of the property and the unresolved issues encountered during my stay did not reflect the standards I normally associate with the Marriott brand.

The lobby area is convenient for hanging out and getting work done also

Carpets and furniture a bit dated, but did what I needed it for. Good location, great staff.

Great location and the staff were super helpful (Richard) they have a car park that was gated and secure, watch out for the seagulls on the top floor of the car park as they are nesting there. Breakfast was excellent and a great selection. The bar service was excellent too!

O hotel cobra o acesso à internet. Se eu tivesse prestado atenção a esse detalhe, não teria realizado a reserva no Marriot. Internet hoje, faz parte da vida cotidiana do todo cidadão. Entende que cobrar internet por fora seria o mesmo que cobrar o fornecimento de toalhas para os hospedes.

No air conditioning in the rooms or at all at the hotel. The fan that they put in the rooms wasn’t powerful enough to circulate the air around the room, window only opened a fraction of it which meant even at night the room was humid and hot. They had extra water but there was no offer of discount or compromise. The fact that there was no pre-warning that there was no air-conditioning and it’s not like we had a choice to go to another hotel in such short notice as such information was only provided when we were checking in. Very disappointing but breakfast in the morning was good.

Overall, the location is good. However, getting to the hotel is a challenge for drivers. Due to a GPS error, I took an extra turn and was caught by a camera, resulting in a fine. Later, I spotted the brown "Marriott Hotel" signs on the road, directing me to the hotel. When driving, you don't have time to properly check your surroundings. Be extremely careful when driving! Definitely the best breakfast. Moreover, I had free parking at the hotel. It was extremely hot outside during my trip. The room's built-in air conditioning, despite being set to the lowest possible setting (+18°C), was blowing hot air. Opening the window slightly didn't help, and it was impossible to sleep.

The air conditioning was broken throughout the hotel. And it was the hottest day on record for the uk in May at 35 oc. At first thought it was a joke when I check-in. The hotel window opened 6 inches and the large window made it like a greenhouse. I slept (badly) with a wet towel over the top of me. It was so hot I could barely breathe.

Unfortunately we arrived on an extremely hot today to be told the air conditioning was not working and there was a fan in our room. The a/c was expected to be fixed the following day but this did not happen and it was out for the 3 nights we were there. The room was really warm and it made for very uncomfortable sleeping. The hotel offered free parking to compensate but this did not feel proportionate given the impact on the experience. The location was great for the variety of restaurants and shops.

Unfortunately on arrival we were informed that they had no aircon in the hotel and had been experiencing problems the last couple of days and that there were fans in the room. Bearing in mind it was the hottest week of the year and they didn’t contact us before hand to inform us to give us the option of cancelling, we was disappointed with this and obvs didn’t sleep much at all as the fan was pretty useful. However although there was no offer of a refund or compensation they did allow us to park in their car park for free and leave extra water in the room. We have stayed at this hotel before and we have enjoyed our stay and it’s a good location, just disappointed not to be contacted before we arrived as we would have changed hotels due to the temperature as we had already struggled at home all week to sleep with the heat.