Cardiff Marriott Hotel

Excellent stay again at the Marriott Hotel in Cardiff. Central location with good car parking.

The hotel is right in the centre of Cardiff with a really nice bar area where you can sit outside in good weather. It has a nice atmosphere and Brown's restaurant serves very good food for dinner and breakfast. The room was not small, clean and the staff were friendly. The car park is very handy being attached to the hotel. I would deffinately recommend this hotel.

Great service and location

The room needed improvement : Badly cracked sink , the shower screen did not fit properly, resulting in large puddles of water on the floor after use . A kettle, tea and coffee were provided but no milk or creamer. Some reception staff were very helpful, others frankly did not seem to have a clue. In particular, the parking payment system was not explained to me on arrival. I was standing at the machine in the carpark, but it did not say anywhere that if resident you paid at reception. The cost of parking is extortionate : £18 per 24 hrs. WIFI is only free if you sign up to become a member of Marriott Bonvoy, otherwise £3.50 per 24 hrs. The bottom sheet did not go all the way to the foot of the bed which made me wonder about hygiene standards, even though there was another sheet under it. Breakfast very good. Restaurant staff very helpful. Poor value for money in view of the above.

The phones in the rooms didn't work so not helpful speaking to each other room to room. Dining in hotel good though and central location

Excellent stay , good value for money, all staff were professional while remaining friendly and approachable (which in hospitality) can sometimes be a challenge. Location was great for Cardiff Pride , the parking was a bit unclear but I was happy to leave my veichle in John Lewis . I will certainly be booking again . Thank you all for a great weekend.

Did not have breakfast in the hotel. Room was spotless. Pleasant,polite staff.

Central location, great for the Arena and shopping. Great underground parking cheaper than most local options. Checking very slow but staff seemed helpful. Nice onsite restaurant. Spacious rooms, beds maybe too firm for some.

アメリカの今まで行ったホテルにはコーヒーメーカーがあっても湯沸かしポットはなかったが紅茶の国だからなのか湯沸かしポットがあったのは嬉しかった コーヒーはインスタントだかティーバッグは種類もありマグカップもグラスもちゃんとしていたのが良かった アメニティがないのが残念なところでした。あとは良かったと思います。

Air con wasn’t working which was disappointing

Lovely staff good stay 😀

I stayed at the Marriott Cardiff for 1 night. The main reasons for choosing this hotel were location close to city centre and car parking. It turned out to be an excellent choice and I will stay there again when I next visit Cardiff. I did not use the restaurant but it looked great.

The inside of the hotel looks dated and tired and is certainly in need of an uplift. The room I was assigned had air-conditioning that did not worked. When I asked, the counter staff stated that the entire hotel was facing this issue and hence could not cater to a room change. I was given an extra fan (which did not work, and I had to ask for a change), but even having two fans in the room at night still constituted a sauna and sleepless nights. And these two days also overlapped with a heatwave. A very belated internet checks showed reviews dating back years that the hotel has (and remains yet unfixed) AC problems. Also, after I got some laundry done, I was requested to pick up the clean laundry from the front counter myself, no reason was given. Throughout my travels, I have never had to self-pickup clean laundry, it is sad to note that even 3-star hotels in less established countries have done better than the Cardiff Marriott in this regard. The Marriott brand has always been trusted, and I had booked this stay without the slightest hesitation with no additional homework done. Instead of the satisfactory experience I had expected, I was disappointed that the condition of the property and the unresolved issues encountered during my stay did not reflect the standards I normally associate with the Marriott brand.

The lobby area is convenient for hanging out and getting work done also

Carpets and furniture a bit dated, but did what I needed it for. Good location, great staff.

Great location and the staff were super helpful (Richard) they have a car park that was gated and secure, watch out for the seagulls on the top floor of the car park as they are nesting there. Breakfast was excellent and a great selection. The bar service was excellent too!

O hotel cobra o acesso à internet. Se eu tivesse prestado atenção a esse detalhe, não teria realizado a reserva no Marriot. Internet hoje, faz parte da vida cotidiana do todo cidadão. Entende que cobrar internet por fora seria o mesmo que cobrar o fornecimento de toalhas para os hospedes.

No air conditioning in the rooms or at all at the hotel. The fan that they put in the rooms wasn’t powerful enough to circulate the air around the room, window only opened a fraction of it which meant even at night the room was humid and hot. They had extra water but there was no offer of discount or compromise. The fact that there was no pre-warning that there was no air-conditioning and it’s not like we had a choice to go to another hotel in such short notice as such information was only provided when we were checking in. Very disappointing but breakfast in the morning was good.

Overall, the location is good. However, getting to the hotel is a challenge for drivers. Due to a GPS error, I took an extra turn and was caught by a camera, resulting in a fine. Later, I spotted the brown "Marriott Hotel" signs on the road, directing me to the hotel. When driving, you don't have time to properly check your surroundings. Be extremely careful when driving! Definitely the best breakfast. Moreover, I had free parking at the hotel. It was extremely hot outside during my trip. The room's built-in air conditioning, despite being set to the lowest possible setting (+18°C), was blowing hot air. Opening the window slightly didn't help, and it was impossible to sleep.

The air conditioning was broken throughout the hotel. And it was the hottest day on record for the uk in May at 35 oc. At first thought it was a joke when I check-in. The hotel window opened 6 inches and the large window made it like a greenhouse. I slept (badly) with a wet towel over the top of me. It was so hot I could barely breathe.