I've been staying here since 2019 and never regret a bit. The hotel is cozy, and comfortable. The rooms is very spacious with extra fluffy pillows, not to mention the balcony and the dining table. The staffs are helpful, mbok Mona, mbok Tari and bli Tangkas help me to make my stay over experience more enjoyable. This place surrounded with many places to hangout, also you can experience the food galore. Highly recommended.
Reception service were so bad. Deposit were not paid out. Even deposit receipt has been provided. When check out I forgot to claim back deposit and come back 1 week later with the deposit slip, they claimed its already paid out. But deposit slip is still in my possession. Amazingly the reception staff even created story that excuses were made (said that I left my deposit slip in the room when I checked out) when deposit being paid out. How can that possible? Will a hotel staff payout without receiving deposit slip? Then they check CCTV camera. Showing out that during check out I was handed white paper which they claimed its cash. The footage can't prove that it was cash that were handed to me. Its shown white paper. The value isn't much, not worth the time to hassle. So I left with my deposit slip in hand. During stay, we requested glasses for drinking. They didn't provide any. And said we don't have any glasses here. Oh my God. Never met a hotel doesn't even have drinking glasses. Room isn't clean enough. Shower head need to be replaced. Filthy shower head. Linen isn't clean enough. Worst experience in my whole life staying in this hotel.
Comfortable accommodation for business stay. But the Walls were thin so you can hear people talking and laughing from the side room or alley. I was wondering if it because I was there at the peak season, but I won't mind if I need to stay there again when I come to Denpasar. The staff were nice and very helpful. I didn't try the food so I have no comment on that. However the restaurant ambience were very nice 😄.
Ayu, at reception doing great in welcoming and checking us out. Lift AC is off. Room is huge and clean. Carpet at the hall suppossed to keep the noise down, but the opposite. Any sound happened at the hall were clearly heard from the room. Towel and amenities were OK. Worth with the rate. Breakfast had plenty varieties. But also, OK.
Most commonly asked questions in West Denpasar
How many Apartment are listed in West Denpasar?
Currently, there are around 37 Apartment that you can book in West Denpasar