Reception service were so bad. Deposit were not paid out. Even deposit receipt has been provided. When check out I forgot to claim back deposit and come back 1 week later with the deposit slip, they claimed its already paid out. But deposit slip is still in my possession. Amazingly the reception staff even created story that excuses were made (said that I left my deposit slip in the room when I checked out) when deposit being paid out. How can that possible? Will a hotel staff payout without receiving deposit slip? Then they check CCTV camera. Showing out that during check out I was handed white paper which they claimed its cash. The footage can't prove that it was cash that were handed to me. Its shown white paper. The value isn't much, not worth the time to hassle. So I left with my deposit slip in hand. During stay, we requested glasses for drinking. They didn't provide any. And said we don't have any glasses here. Oh my God. Never met a hotel doesn't even have drinking glasses. Room isn't clean enough. Shower head need to be replaced. Filthy shower head. Linen isn't clean enough. Worst experience in my whole life staying in this hotel.