Aston Batam Hotel & Residence

Hotels
8.7
/10

Very Good

2,518 reviews

What Guests Say About Their Stay

Staff Friendliness (36)
Distance To City Center (34)
Room Space (34)
Taste (34)
Elsa F.
10.0
/ 10
This accommodation is good for stay cation in the weekend. Room is clean and comfortable. Really enjoy the weekend here. Breakfast is good and delicious
Rindu N. D.
8.5
/ 10
Nice hotel, nice view, beautiful place
Mohammad S.
8.5
/ 10
Recommended hotel for family vocation, nice hotel, clean, staff very humble, Thank you Aston.
Cintya M.
9.4
/ 10
The room is spacious, good location, breakfast was great, will come back for sure.
Anju P. B.
10.0
/ 10
Amazing stay. Love the staffs. Hotel is new.
In the Area
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Jalan Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29444

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Aston Batam Hotel & Residence is located in area / city Lubuk Baja. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Batam Hotel & Residence

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Jalan Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29444
Lobby Aston Batam Hotel & Residence
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Discover More About Aston Batam Hotel & Residence

Hotel Overview: Aston Batam Hotel & Residence

Introduction to Aston Batam Hotel & Residence

Aston Batam Hotel & Residence is a luxurious retreat in Batam, Indonesia. Combining modern design with comfortable living, the hotel offers a serene escape for business and leisure travellers. With a focus on providing exceptional hospitality, Aston Batam Hotel & Residence is an ideal destination for those seeking comfort and convenience.

Location of Aston Batam Hotel & Residence

Situated at Jalan Sriwijaya No.1, Kampung Pelita, Lubuk Baja, Batam, the hotel is conveniently located near shopping malls, business districts, and popular tourist attractions. Its central location makes it easily accessible for visitors to explore the island’s various offerings.

Room Options and Pricing

Types of Rooms Available at Aston Batam Hotel & Residence

Aston Batam Hotel & Residence offers several accommodation options tailored to different preferences. Guests can select from Superior Rooms or Deluxe Rooms, further divided into Double/Twin Bedrooms, Deluxe Premier, and Deluxe Family categories. For those seeking more space, the hotel offers Apartment Bedrooms including Junior Suites, 2-bedroom Apartments, and 3-bedroom Apartments. These apartment-style accommodations equipped separate living areas and kitchenettes, making them ideal for extended stays or family vacations.

What is the Price Range for Rooms at Aston Batam Hotel & Residence?

Room rates at Aston Batam Hotel & Residence vary depending on the room type and season. The Superior Rooms are typically the most affordable option, offering comfort and convenience at a lower price point. On the other hand, the 3-bedroom Apartments tend to be the most expensive due to their larger size and additional space. To find the best room prices, pick the best time to stay and book your favourite room via the Traveloka app and website.

Are there Special Offers or Packages Available at Aston Batam Hotel & Residence?

Aston Batam Hotel & Residence frequently offers special promotions and packages, especially for families and early bookers. Guests can find discounts on seasonal deals including dining at the restaurant or spa services. Check the Traveloka promotion page to find the latest deals.

Amenities and Services

What Amenities Does Aston Batam Hotel & Residence Offer?

The hotel boasts various amenities designed to enhance the guest experience. For wellness, guests can take advantage of the swimming pool and a fully equipped fitness centre. The hotel also offers a spa, providing a range of treatments such as massages and sauna. Free WiFi is available throughout the property, making it easy for guests to stay connected. 24-hour front desk is available to serve you from check-in to check-out, or any assistance needed.

Dining Options at Aston Batam Hotel & Residence

Guests at Aston Batam Hotel & Residence can enjoy a diverse range of culinary experiences. As the main restaurant, Basil Restaurant offers a mix of local and international dishes with fresh ingredients. There is also a casual café on-site for lighter meals and beverages, making it an ideal spot for afternoon tea or snacks.

Does Aston Batam Hotel & Residence Offer Any Unique or Luxury Services?

For those seeking luxury, Aston Batam Hotel & Residence provides private transportation options, including airport transfers and a shuttle to the nearest mall. Guests can also enjoy the executive lounge which offers a quiet space for meetings or relaxation with refreshments.

Location and Nearby Attractions

Major Landmarks Near Aston Batam Hotel & Residence

  • Nagoya Hill Shopping Mall: This shopping centre is the largest in Batam, offering a variety of shops, restaurants, and entertainment options.
  • Lucky Plaza: A well-known shopping destination in Batam, famous for its electronics, gadgets, and affordable clothing, making it a popular spot for bargain hunters.
  • Maha Vihara Duta Maitreya Temple: One of the largest Buddhist temples in Southeast Asia, a serene spot for those interested in culture and spirituality.
  • Dang Atom Garden: A peaceful botanical garden with lush greenery, making it a great place for relaxation and leisurely walks amidst nature.
  • Harbour Bay Ferry Terminal: A  ferry terminal providing easy access to neighbouring islands and Singapore, making it a convenient starting point for day trips.

What Are the Transportation Options to Aston Batam Hotel & Residence?

Taxis are readily available throughout the city, making it easy to reach the hotel from any point on the island. For those looking to explore independently, car rentals can be arranged through the hotel or nearby services. Ride-hailing apps are also a convenient way to get around Batam.

How Far is Aston Batam Hotel & Residence from the Airport or Train Station?

The hotel is located approximately 20 minutes by car from Hang Nadim International Airport, making it convenient for domestic and international travellers. There are no train services in Batam, but Batam Centre Ferry Terminal is about 11 minutes away by taxi, offering connections to Singapore and other nearby islands.

Guest Experience

How is the Overall Guest Experience at Aston Batam Hotel & Residence?

Guests consistently praise the hotel for its friendly and professional staff, modern facilities, and comfortable rooms. Many reviews highlight the exceptional service provided by the hotel’s team, and the quality of the food served at the on-site restaurant. The hotel’s central location is another commonly mentioned advantage, as it offers easy access to business and leisure destinations in Batam.

Is Aston Batam Hotel & Residence Suitable for Families?

Yes, the hotel is family-friendly, offering spacious rooms and suites which accommodate larger groups. The swimming pool and on-site dining options make it a great choice for families travelling with children. While, the hotel’s location near shopping malls and entertainment venues provides ample activities for all ages.

Is Aston Batam Hotel & Residence Pet-Friendly?

Unfortunately, Aston Batam Hotel & Residence does not allow pets to maintain a high standard of cleanliness and comfort for all guests.

Accessibility

Is Aston Batam Hotel & Residence Wheelchair Accessible?

Yes, Aston Batam Hotel & Residence is wheelchair accessible to ensure all guests can comfortably navigate the premises.

What Accessible Features Does Aston Batam Hotel & Residence Provide?

The hotel provides accessible rooms with wider doorways and roll-in showers. There are ramps and lifts throughout the property to allow guests with mobility needs to easily move around.

Nearby Dining Options

Restaurants or Cafes Near Aston Batam Hotel & Residence

  • Morning Bakery: Jalan Pembangunan No.3, Lubuk Baja, Batam City, Riau Islands
  • Yong Kee Seafood: Jalan Komp. Business Centre, Lubuk Baja, Batam City, Riau Islands
  • Roasteree Cafe: Batu Selicin, Lubuk Baja, Lubuk Baja, Batam City, Riau Islands
  • Si Fang Yuan Dimsum: Komplek Pertokoan Penuin Blok N No.1–3, Batu Selicin, Lubuk Baja, Batam City, Riau Islands
  • Nagoya Foodcourt: Jalan Imam Bonjol-Komplek Nagoya Newtown, Lubuk Baja, Batam City, Riau Islands

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Aston Batam Hotel & Residence?

  • Visit Nagoya Hill Mall: One of the largest malls in Batam where you can find international and local brands, as well as many dining options.
  • Take a ferry ride: Go to one of the neighbouring islands, such as Bintan or Karimun for a day trip or weekend getaway.
  • Relax on the beach: Come and see beautiful beaches at Ocarina Batam or Nongsa Beach, just a short drive from the hotel.
  • Cultural attractions: Visit the Maha Vihara Duta Maitreya or the Tua Pek Kong Temple to learn more about Batam's rich culture and history.

Are There Any Popular Events or Festivals Near Aston Batam Hotel & Residence?

One such event is the Batam International Jazz Festival, which attracts renowned jazz musicians worldwide. Another popular festival is the Batam Chinese New Year Festival, a vibrant celebration with colourful parades, lion dances, and traditional Chinese cuisine.

Local Insider Recommendations

Hidden Gems Near Aston Batam Hotel & Residence

  • Tiban Waterfall: A stunning waterfall in the northern part of Batam, surrounded by lush greenery and offering a refreshing escape from the city.
  • Tanjung Dato: A scenic peninsula with beautiful beaches, offering breathtaking views of the South China Sea and a peaceful atmosphere.
  • Marina Beach: A popular beach located in the centre of Batam, offering a variety of amenities including restaurants and water sports activities.
  • Dangas Beach: A secluded beach with pristine white sand and clear blue waters, ideal for swimming, sunbathing, and enjoying a peaceful getaway.
  • Mega Wisata Ocarina Batam: A large recreation park offering a variety of attractions including a water park, mini-golf course, go-kart track, and restaurants.

Best Local Experiences Near Aston Batam Hotel & Residence

A trip to Batam wouldn’t be complete without enjoying the fresh seafood at one of the many waterfront restaurants. For a more adventurous experience, consider renting a jet ski or banana boat ride at Nongsa Beach.

Where to Shop Near Aston Batam Hotel & Residence?

  • Mega Mall Batam Centre: Jalan Engku Putri No.1, Belian, Batam City
  • Nagoya Hill Shopping Centre: Jalan Nagoya Hill, Lubuk Baja Kota, Batam City
  • Grand Batam Mall: Jalan Pembangunan, Batu Selicin, Lubuk Baja, Batam City
  • Diamond City Mall (DC Mall): Tanjung Uma, Lubuk Baja, Batam City
  • Mall Batam City Square (BCS): Jalan Bunga Raya, Batu Selicin, Lubuk Baja, Batam City

Best Times to Visit

What Are the Best Times to Stay at Aston Batam Hotel & Residence to Avoid Crowds?

The best time to visit Batam is during the off-peak season, from February to April or September to November. During these months, the weather is pleasant and tourist crowds are significantly lower, ensuring a more relaxed and peaceful stay.

Booking Information

How to Book a Room at Aston Batam Hotel & Residence Online?

Booking a room at Aston Batam Hotel & Residence is easy and convenient through Traveloka. Not only find the best deals for your stay, but you can also explore nearby hotels, flights, and tourist attractions by visiting the Traveloka app and website.


Additionally, travellers interested in Aston Batam Hotel & Residence often consider Oakwood Hotel & Apartment Grand Batam, Nagoya Hill Hotel, and The Hills Batam Hotel which offer similar levels of comfort and amenities. But, if you need other popular areas, you can find nearby hotels in Batam City Centre, Batu Aji, and Nongsa.


Are you looking for hotels near major landmarks? Consider staying in hotels near Hang Nadim International Airport, hotels near Batam Centre Ferry Terminal, or hotels near Nagoya Hill Mall which offers convenient access to Batam’s main attractions.

All facilities in Aston Batam Hotel & Residence

Bar, Cafe and Lounge Aston Batam Hotel & Residence
Bar, Cafe and Lounge
Swimming Pool Aston Batam Hotel & Residence
Swimming Pool
Entertainment Facility Aston Batam Hotel & Residence
Entertainment Facility
Fitness Center Aston Batam Hotel & Residence
Fitness Center
Functional Hall Aston Batam Hotel & Residence
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Airport transfer
  • Area shuttle

Business Facilities

  • Business center
  • Meeting facilities

Accommodation Policy & General Information in Aston Batam Hotel & Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Aston Batam Hotel & Residence
314
Number of floors in Aston Batam Hotel & Residence
10
Another facilities in Aston Batam Hotel & Residence
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Aston Batam Hotel & Residence

What are available facilities at Aston Batam Hotel & Residence?
There are top facilites at Aston Batam Hotel & Residence such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Batam Hotel & Residence?
The standard check-in time at Aston Batam Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Aston Batam Hotel & Residence

8.7
Very Good

From 2,518 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Aston Batam Hotel & Residence
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Staff Friendliness (26)
Ambiance (25)
Distance to City Center (23)
Bedroom (22)
Taste (22)
Wifi (20)
Room Space (20)
Bathroom (20)
Variety (20)
Hotel Area (18)
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Traveler Reviews Aston Batam Hotel & Residence

Number of reviews per page
20
40
Customer reviews
p***a
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10.0

/10

Reviewed 2 week(s) ago

the hotel staff is very friendly and very helpful
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Muhammad N.
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6.6

/10

Reviewed 2 week(s) ago

The experience I had was very sad, when I took a warm shower and after showering the glass door of the bathroom exploded like corn and hit my hand until I had 4 stitches. This incident on April 6, 2025 was very dangerous for guests.
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M***d
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8.3

/10

Reviewed 3 week(s) ago

The location is not too far from the city center, but the serviced apartment is not very good. The first time I was given a room with a less cold AC. Although in the end the room was changed to a cold AC.
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A***A
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Business
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9.4

/10

Reviewed 3 week(s) ago

Friendly and great personality from hotel staff. Great experience during visit, room is very clean and having a safebox and coolbox, bathroom is spacious complete with a bathtub and other amenities.

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sang p.
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8.5

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and the hotel is clean and fragrant.
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1 people find it helpful

y***i
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10.0

/10

Reviewed 5 week(s) ago

staff were very friendly and accommodating, fast check in and check out process, good breakfast

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H***h
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Staycation
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10.0

/10

Reviewed 5 week(s) ago

Staff is nice, friendly and polite. Rooms are spacious and clean. Food is delicious.
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Asep G. S.
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10.0

/10

Reviewed 5 week(s) ago

The staff is friendly, the hotel is clean, comfortable.
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ardy m.
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10.0

/10

Reviewed 6 week(s) ago

Clean and best hotel. Friendly service and close to Nagoya.
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Muchsin R.
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10.0

/10

Reviewed 7 week(s) ago

All the staff are very friendly. The food variety is wide.
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R***t
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8.5

/10

Reviewed 9 week(s) ago

Difficult access here. Then often get a dud and get moved to the back apartment. Always confused about why people like to stay here
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Ririn S.
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10.0

/10

Reviewed 9 week(s) ago

The staff was very friendly and very helpful at check in.
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L***a
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Staycation
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10.0

/10

Reviewed 11 week(s) ago

The staff is very friendly, the service at breakfast is really well organized, the waiters are very friendly
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you very much for your excellent review! We are very happy to hear that you were satisfied with the friendliness of our staff and the service during breakfast. We will continue to be committed to providing the best experience for our guests. We look forward to welcoming you back to Hotel Aston Batam in the near future. Warm regards, Hotel Aston Batam Management.
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e***a
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Leisure
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10.0

/10

Reviewed 12 week(s) ago

Stay in the 3BR apartment, very spacious and comfortable for families.
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you very much for your positive review! We are very happy to hear that you and your family enjoyed the comfort and spaciousness of our 3BR apartment. We look forward to welcoming you back to Hotel Aston Batam for a more enjoyable stay in the future. Warm Regards, Hotel Aston Batam Management.
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F***e
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Leisure
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9.4

/10

Reviewed 12 week(s) ago

Breakfast has a menu of meatballs and slimy noodles, it's really delicious.
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you very much for your review! We are so happy to hear that you enjoyed our meatball and slime noodles. We will continue to strive to provide the best experience for each of our guests. We hope to welcome you back to Hotel Aston Batam in the near future! Warm regards, Hotel Aston Batam Management.
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P***A
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10.0

/10

Reviewed 13 week(s) ago

Very suitable hotel for families, the service is very fast
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Dear Guest, Thank you very much for your positive review! We are very happy to hear that you found our hotel very suitable for families and that our service met your expectations. We always strive to provide the best experience for each of our guests, and we will continue to strive to maintain the quality of fast and satisfying service. We hope that you and your family can return to stay with us again on another occasion. Thank you for choosing Aston Batam! Warm regards, Aston Batam Hotel Management.
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S***n
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6.5

/10

Reviewed 13 week(s) ago

The room provision service did not match the booking... The reason was that the room needed to be repaired... The price of the room provided was also cheaper than the one I booked and the room was also dirty.
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1 people find it helpful

Accommodation's Reply
30 Jan 2025
Dear Guest, Thank you for taking the time to provide a review. We greatly appreciate your feedback and apologize for the inconvenience you experienced during your stay at Aston Batam Hotel. We deeply regret if the room provision did not meet your expectations and if there was any inconvenience related to cleanliness and price differences. We will immediately follow up on this issue with the relevant team so that similar incidents do not recur in the future. We always strive to provide the best service, and your feedback is very valuable for us in improving the quality of our services. Once again, we apologize for the inconvenience and look forward to providing a better experience on your next visit. Warm regards, Aston Batam Hotel Management.
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R***n
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Leisure
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8.5

/10

Reviewed 14 week(s) ago

Always an impressive stay at Aston Batam
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Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you for your feedback regarding your stay at Aston Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future. Warm Regards, Aston Batam Hotel Management.
S***y
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Business
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9.1

/10

Reviewed 15 week(s) ago

Good staff, comfy and clean rooms

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Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you for your feedback regarding your stay at Aston Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future. Warm Regards, Aston Batam Hotel Management.
Yudi B. H.
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Leisure
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9.7

/10

Reviewed 16 week(s) ago

It is a good hotel and nice for stay. Staff really helpful.

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Accommodation's Reply
13 Jan 2025
Dear Yudi, Thank you so much for your kind review! 😊 We're thrilled to hear that you had a pleasant stay at Aston Batam Hotel & Residence and that our team made a positive impression. Your feedback motivates us to continue providing warm hospitality and excellent service to all our guests. We can't wait to welcome you back for another memorable stay! Warm Regards, Aston Batam Hotel Management.
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Exterior 4 Aston Batam Hotel & Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.