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Hotel Royal

Hotel
36 Newton Road, Novena, Singapore, Singapore, 307964
Exterior / Building
Lobby
Exterior / Building
Bedroom
Bedroom
See all photos
Convenient
8.1/10
According to 459 guests
Nearby Orchard and MRT. Good location.
Tjhin F.
See all reviews
Based on 733 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
United Square Mall
(0.28 km)
Velocity at Novena Square
(0.33 km)
Novena MRT Station
(0.40 km)
Square 2
(0.50 km)
Cheaper if you book through app now. Click here to download.
Review by Traveloka users
Review
8.1
/10
Convenient
Cleanliness
7.93
Comfort
8.02
Meal
7.38
Location
8.30
Service
7.52

237 Traveloka customers have stayed in this hotel and given reviews:

8.4
Parking available. Convenient, bus stop available in front of the hotel
9.7
Hotel Royal recommended banget.
9.1
Very convenient. The hotel is less than 10 minutes walk from Novena MRT station. You can get local good and cheap breakfast from a nearby kopitiam, which is just 5 mins walk away. The room is spacious and clean. I like that they have rooms that can accommodate 3 guests and they asked if we would like 3 single beds or queen size + single bed. Friendly housekeeping staff. However, they take quite sometime to clear food trays left by other guests at the walkways. I would say it was a good stay.
5.5
Room was very very dusty especially at curtain area. Room size is good for Singapore standard. Bellboy was so lazy and ask us to carry our belongings by ourselves, please change your bellboy who’s on duty on 12nov. Thumbs up for reception crew.
8.5
Nearby Orchard and MRT. Good location.
6.2
Room is dirty, there are leftover popcorns and rice on the floor when we checked in. Also, WiFi does not reach all rooms.
5.1
Upon arrival bellboy only sent half of our belongings. He asked us to carry our bags by ourselves which is very inconvenient for us. I booked 4 room for my family during my wedding in Singapore and all of them very dusty especially at the curtains. Room size is good. Reception staff very accommodating and help us a lot.
9.4
The room is quite big enough for 3 persons. The bathroom is also nice. But the room smells bad a little bit.
8.8
Good service and breakfast. Good location because in front of hotel there is bus station. Good.
8.8
A good service and good breakfast.
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Based on
733 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business66
Couples122
Solo travel52
Family206
Friends getaway74
Rating Result
Very Bad
81
Bad
102
Average
253
Very Good
247
Extraordinary
50
anilfpereira2017
Excellent Front Office personnel
the first impression was grand, the receptionist , Fernando was very helpful,like wise the other colleagues of his who were helping my friends with the check in... and the FOM Alice very courteous and perfect at her position. we all enjoyed our stay... Rooms very spacious.. we really felt at home because of Alice and her team... the location of the hotel is good for commuting...
Friends getaway - Nov 10, 2017
laralouise92
Great Location - not much else going for it
I'll start of with the pros: 1. We booked a Deluxe Room (with a free upgrade to Family Room through a promotion on Traveloka). The room was spacious enough, and the beds were comfortable enough, but there's really not much else I can say about the place. 2. Location is great - Novena is 5 minutes away by foot, Newton MRT 9 minutes away. The bus station is right across (or right at the hotel). 3. The doorman was very nice. I'm quite sad we weren't able to get his name. He was the only warm personnel we encountered during our stay (5 nights, 6 days) Cons - and if you're used to traveling often and are used to several amenities usually provided by a hotel - there are plenty: 1. NO FREE WATER. They don't offer complementary water, and on top of that, if you make yourself a cup of coffee, you can only make 1 cup per day. Otherwise you get charged an addition 5 SGD. It's a little absurd, because I can go to a coffee shop nearby and get charged for the same price for a bigger cup of coffee. 2. NO LAUNDRY BAGS. Instead, they provide a laundry basket, which works if you're looking to actually do your laundry at their self-service laundromat. But if you're like me, who likes to collect their laundry in a separate bag and have it washed as soon as you get back home, then that definitely sucks. 3. The bathroom was dirty - with some stains on the toilet bowl. An indicator that the entire bathroom needs upgrading. Shower was leaking - to the point that every single time someone had to shower, we had to add another towel on the floor to soak up the water. Otherwise the entire bathroom would flood. 4. I don't know if it's a lack of coordination with Traveloka, or a lack of coordination on the hotel management's side, but the next morning when we went to get our free breakfast, we almost weren't able to because we weren't issued the "meal vouchers" upon check-in. We had to show paperwork, etc. just to show proof that we actually paid for the room with free breakfast. 5. WiFi signal was poor 6. Breakfast was okay, at best I just keep repeating to myself that we're paying for the size of the room, and not much else.
Friends getaway - Nov 9, 2017
Sonal S
Please stay away from this hotel!!”
Be careful in this hotel cheat Hotel staff have stolen our branded sunglasses. I have been to many hotels in the world and i have never been stolen because cleaning personal is very honest because even if i have money open on the table there never was missing a dime and that i have great respect. The manager told us he will investigate. After few hours later when we called he said, there was no evidence that sunglasses were stolen. What a joke. One can not win a dispute with a customer one can only lose a customer. I do not think he knows what a customer is.
Family - Nov 7, 2017
Simmi K
Review
The hotel royal is situated in a great location and the hotel family room was very spacious and it gives a good deal ,staff was very helpful,WiFi is not free it gives password for only 2 gadgets,the only problem we faced was the breakfast no indian breakfast for vegetarians and they don't even help you for heating the stuff .After staying for 7 nights they didn't even give us half an hour extra for the check out. Stay was ok .
Family - Nov 3, 2017
Keano4896
Please stay away from this hotel!!
Booked a deluxe room at Royal. Upon check in was told by receptionist fully booked. No rooms available. Seriously, are you a partner of United Airline? Worst, the manager try to find excuses: air-cond system breakdown affected 2 high floor thus overbooked. Requested refund but was declined and then they offered another "suite" at one of the building (2-block away from hotel). We had enough and insisted to get cash refund. Hotel claimed booking made through HotelQuickly.com and have to liaise with them. And till now, i have not heard about anything from the agent... all they can tell me is to wait... So, my advice to Hotel Royal, be more efficient and sincere in doing business. For hotel quickly, please change your name or close down your website before victims appear.
Family - Nov 1, 2017
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Hotel facility

Description

Hotel policy

  • Food and Drinks
    • Restaurant with AC
    • Cafe
    • Set menu dinner
    • Vegetarian meal
    • Buffet breakfast
    • A la carte breakfast
    • A la carte lunch
    • Set menu lunch
    • A la carte dinner
  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • Restaurant
    • Elevator
  • Hotel Services
    • Laundry service
    • Tours
    • Luggage storage
    • Money changer
    • 24-hour Receptionist
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Sauna
  • General
    • Family room
    • Smoking area
    • AC
    • Non-smoking room
    • Swimming pool
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • In-room Facilities
    • Hairdryer
    • Shower
  • Kids and Pets
    • Babysitting
  • Accessibilty
    • Accessible parking
  • Connectivity
    • WiFi in public area with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Hotel Royal is located in area / city Novena.

      There are plenty of tourist attractions nearby, such as United Square Mall within 0.28 km, and Velocity at Novena Square within 0.33 km.

      About Hotel Royal

      From business event to corporate gathering, Hotel Royal provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Hotel Royal, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Hotel Royal is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Hotel Royal exclusively for you.

      Hotel Royal is a hotel with great comfort and excellent service according to most hotel's guests.

      Enjoy luxurious treats and incomparable experience by staying at Hotel Royal.

      Extra-person charges may apply and vary depending on hotel policy.

      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges.
      Special requests cannot be guaranteed.
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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