Hotel Royal

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8.0
/10
Very Good
7,732 reviews

What Guests Say About Their Stay

Room Space (214)
Bedroom (178)
Accessibility (172)
Staff Friendliness (168)

Gideon f. C.

8.8
/ 10
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.

Akin H. D.

10.0
/ 10
The Royal Hotel is very clean, the rooms are comfortable, and you can sleep very well. The housekeeping staff cleans the rooms daily, and the sheets and towels are changed regularly. It's very comfortable.
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Gideon f. C.

10.0
/ 10
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.

Gideon f. C.

10.0
/ 10
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.

Anthony S. S.

10.0
/ 10
Staying at Hotel Royal is a very pleasant experience. Starting from the service from the management level to the house keeping, all is the best. On this occasion, I would like to thank Ms. Alice and Ling (pretty smile duty manager) with other staff for their friendly and professional services. I always stay at Hotel Royal when in Singapore. If it is counted dozens of times and will continue. It is true, Hotel Royal is my second home in Singapore. Will stay again.
In the Area
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36 Newton Road, Novena, Singapore, 307964

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Royal is located in area / city Novena. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Royal

36 Newton Road, Novena, Singapore, 307964
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The Charm of Hotel Royal

For Australian travellers planning a trip to the vibrant city-state of Singapore, finding the perfect place to stay is paramount. Hotel Royal, nestled in a prime location, offers a blend of comfort, convenience, and local charm that resonates with the preferences of many visitors from Down Under. Whether you're seeking a comfortable base for exploring the city's many attractions or a relaxing retreat after a day of sightseeing, Hotel Royal aims to provide a memorable experience. Rates at Hotel Royal start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Royal

Hotel Royal is situated in the bustling Novena district, a well-connected and dynamic area of Singapore. Located at 36 Newton Road, Novena, Singapore, 307964 , it offers a strategic advantage for exploring the city. Novena is known for its excellent connectivity, making it easy for guests to navigate Singapore. The hotel is conveniently located approximately 20 minutes by car from Changi Airport, Singapore's main international gateway. For those relying on public transport, the nearest MRT (Mass Rapid Transit) station, Novena MRT, is just a short walk away, providing seamless access to the entire island. This proximity to public transport is a significant plus for Australian travellers who appreciate efficient and affordable ways to get around. The surrounding Novena area itself is a hub of activity, with a good mix of shopping malls, medical facilities, and local eateries, offering a glimpse into everyday Singaporean life. It's a neighbourhood that balances urban convenience with a sense of local community, making it an appealing choice for a comfortable stay.

Guest Facilities and Services at Hotel Royal

Guest facilities at Hotel Royal are designed to cater to the needs of modern travellers, ensuring a comfortable and hassle-free stay. Understanding the importance of starting the day right, the hotel offers breakfast options that aim to please, with a focus on quality and variety, including excellent coffee to kickstart your explorations. For those who need to stay connected, complimentary Wi-Fi is available throughout the hotel. The 24-hour front desk is staffed by a friendly and professional team, ready to assist with any queries or requests, providing that reassuring level of service that Australian travellers often value. Secure luggage storage is also available, allowing you to make the most of your time in Singapore without being weighed down by your bags. While specific operating hours for all amenities are best confirmed directly, the general availability of these key services contributes to a smooth and enjoyable experience at Hotel Royal.

Room Information and Stay Experience at Hotel Royal

The room types of Hotel Royal are thoughtfully appointed to ensure a restful and comfortable stay. Guests can expect clean, well-maintained rooms that serve as a perfect sanctuary after a day of exploring Singapore's vibrant streets. The hotel prioritises guest comfort, with effective climate control systems ensuring a pleasant temperature regardless of the external weather. Bedding is selected for comfort, and the bathrooms are designed to be clean and functional. While specific room names and exact dimensions are best confirmed directly with the hotel, the overall aim is to provide a serene and private space for all guests. The focus is on creating an environment where you can truly relax and recharge, with the essentials for a comfortable and enjoyable stay readily available.

Recommended Nearby Dining and Cafes around Hotel Royal

The Novena area surrounding Hotel Royal is a culinary hotspot, offering a diverse range of dining experiences that will appeal to those who appreciate good food and coffee. You'll find a vibrant local food scene with numerous cafes serving up excellent coffee and delicious brunch options, reminiscent of Australia's own café culture. From hearty local breakfasts to international cuisine, there's something to satisfy every palate. Many of these establishments are within easy walking distance, allowing you to easily discover hidden gems and popular local haunts. Whether you're craving a traditional Singaporean hawker meal or a more contemporary dining experience, the neighbourhood provides ample opportunities to indulge your taste buds. The hotel itself also offers dining options, ensuring convenience for guests.

Popular Attractions and Activities near Hotel Royal

The Novena area and its surroundings offer a wealth of attractions and activities for visitors. Here are some popular spots you might consider exploring:

  • Singapore Botanic Gardens:

    A UNESCO World Heritage Site, offering a tranquil escape with stunning flora.
  • Orchard Road:

    Singapore's premier shopping street, featuring a vast array of retail outlets, from high-end brands to department stores.
  • National Museum of Singapore:

    Delve into the nation's rich history and culture through engaging exhibits.
  • Little India:

    Immerse yourself in the vibrant sights, sounds, and smells of this colourful ethnic enclave.
  • Kampong Glam:

    Explore the historic Malay-Arab quarter, known for its charming shophouses, boutiques, and the majestic Sultan Mosque.
If you are looking for other activities around Hotel Royal, check out the best deals on Traveloka: Recommended activities in Singapore!

How to Get to Hotel Royal from the Airport

Navigating your way from the airport to Hotel Royal is straightforward, with several convenient options available. Understanding how to get to Hotel Royal is key to a smooth arrival.

  • Airport Link Trains:

    Singapore's efficient MRT system connects directly to the city centre from Changi Airport. From the nearest MRT station to your arrival terminal, you can take the train towards the city and then transfer to the North-South Line to reach Novena MRT station, which is a short walk from the hotel.
  • Airport Shuttle Buses:

    Various shuttle services operate from the airport, offering a comfortable and direct route to key areas in the city, including those close to Novena.
  • Public Metered Taxis:

    Taxis are readily available at the airport and provide a direct, metered journey to Hotel Royal.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for a convenient door-to-door transfer.
For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Hotel Royal

Hotel Royal presents a compelling choice for Australian travellers seeking a comfortable and well-located accommodation in Singapore. Its key advantages include:

  • Prime Location:

    Situated in the accessible Novena district, offering excellent connectivity to the rest of Singapore.
  • Comfortable Stay:

    Well-appointed rooms with effective climate control and clean facilities ensure a relaxing experience.
  • Convenient Services:

    Access to essential amenities like Wi-Fi, a 24-hour front desk, and luggage storage.
  • Vibrant Surroundings:

    Proximity to dining, shopping, and cultural attractions.
To make your travel plans even smoother, you can also Easily book domestic and international flights at low prices.

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All facilities in Hotel Royal

Swimming Pool Hotel Royal
Swimming Pool
Fitness Center Hotel Royal
Fitness Center
Functional Hall Hotel Royal
Functional Hall
Lobby Hotel Royal
Lobby
CleanAccommodation Hotel Royal
CleanAccommodation

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Outdoor pool

In-room Facilities

  • Hairdryer
  • Shower

Kids and Pets

  • Babysitting

Connectivity

  • WiFi in public area (surcharge)

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Hotel Royal

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Guests need to check in with the same name as booking voucher. If not hotel has the right to reject the booking upon check in. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that Hotel Royal is NOT an SHN Hotel ( Stay-Home-Notice). Bookings will be rejected for such stay.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Royal
362
Number of floors in Hotel Royal
16
Another facilities in Hotel Royal
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Buffet breakfast

Frequently asked questions about Hotel Royal

What are available facilities at Hotel Royal?
There are top facilites at Hotel Royal such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Royal?
The standard check-in time at Hotel Royal is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Royal provide breakfast?
Yes, Hotel Royal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Royal?
Hotel Royal has a 4.0-star rating.
How many floors does Hotel Royal have?
Hotel Royal has 16.
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Hotel Royal reviews and ratings

Overall Ratings & Reviews Hotel Royal

Traveloka (6,762)
Other sources (970)
8.2
Very Good
From 6,762 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.9

Location

8.5

Service and Facilites

8.1

People often mention about Hotel Royal
All
Room Space (154)
Bedroom (141)
Accessibility (134)
Staff Friendliness (124)
Bathroom (112)
Distance to City Center (110)
Family Friendly (96)
Hotel Area (94)
Check-in/out Time (78)
Ambiance (78)
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Traveller Reviews Hotel Royal

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly. Check-in was quick. The bus station is right in front of the hotel, making it convenient to get around. Food is nearby—Velocity Mall is within walking distance.
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1 people find it helpful
Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for taking the time to write such a wonderful review. We are delighted that you were satisfied with our friendly service, smooth check-in process, and convenient location. We are also pleased that exploring the city is easy with the bus stop right in front of the hotel and the numerous restaurants at Velocity Mall, just steps away. We greatly appreciate your patronage and hope to welcome you back again soon. Yati Baharun, Head of Front Office, Royal Singapore Hotel
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Gideon f. C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
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Find this review helpful?
Akin H. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The Royal Hotel is very clean, the rooms are comfortable, and you can sleep very well. The housekeeping staff cleans the rooms daily, and the sheets and towels are changed regularly. It's very comfortable.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Mr. Akin H.D., Thank you for your excellent review. We are delighted to hear that you found our hotel clean and comfortable, and that you had a pleasant stay with us. We are encouraged to know that the efforts of our housekeeping team in maintaining the cleanliness of your room, linens, and towels positively impacted your experience. We will pass on your compliments to our team, as they are a great inspiration for us to continue maintaining our high standards of service and cleanliness. Thank you for your support and we hope to welcome you back soon. Sincerely, Yati Baharun, Front Office Manager, Royal Singapore Hotel
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johan
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
The staff were very helpful. They gave me a room upgrade too.
1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Johan, Thank you for your kind rating and for taking the time to share your experience with us. We are delighted to hear that you found our team helpful and that you enjoyed the room upgrade—it’s always a pleasure for us to create a more comfortable and memorable stay for our guests. We truly appreciate your support and look forward to welcoming you back again soon. Yati Baharun Front Office Manager Hotel Royal Singapore
Profile Picture
Gideon f. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
Read More
Find this review helpful?
Accommodation's Reply
07 Apr 2026
Dear Gideon f. C., Thank you for your wonderful review and continued support! We’re truly delighted to know your stay with us was once again warm and memorable. It means a lot to hear that Alice made you feel so welcomed and valued—she will be very touched by your kind words. We’re also glad Radja’s helpful and cheerful service added to your experience. Your feedback is incredibly encouraging for the team, and we’re honoured to be your “second home” in Singapore. We look forward to welcoming you back again very soon! Yati Baharun Front Office Manager Hotel Royal Singapore
Profile Picture
Gideon f. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
Read More
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Gideon f. C., Thank you for your wonderful review and for your continued support. We are truly delighted to know that your stay was once again a pleasant and memorable one. Your kind words for Alice and Radja mean a great deal to us—they will be very encouraged to know that their efforts made such a positive impact on your experience. It is especially rewarding to hear that Hotel Royal feels like a second home to you. This is exactly the experience we strive to create for all our guests. We sincerely appreciate your loyalty and look forward to welcoming you back again soon. Warm regards, Yati Baharun Front Office Manager Hotel Royal Singapore
William T.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 20 week(s) ago
Perfect for traveling by bus since the bus stop is exactly in front of the hotel, Novena Station is about 300m.
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Accommodation's Reply
01 Apr 2026
Dear William T., Thank you for your review! We're glad you enjoyed the convenience of our location, with the bus stop right at our doorstep and Novena MRT Station just a short walk away. We hope to welcome you back again soon! Yati Baharun - Front Office Manager Hotel Royal
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
There's a bus station right in front of the hotel. The bus to the MRT is also only two stops away. I booked a family room, so the room was also large. It had a bathtub.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of the family rooms and the convenient access to public transportation. We look forward to welcoming you back to the Royal Hotel again in the near future. Yati Baharun - Front Office Manager, Royal Hotel
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M***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Friendly staff, clean rooms, and good food
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Accommodation's Reply
16 Mar 2026
Dear M***l, Thank you for your kind review. We are delighted to hear that you enjoyed our friendly service, clean rooms, and the food offerings during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back again on your next visit to Singapore. Warm regards, Yati Baharun Front Office Manager Hotel Royal Singapore
Budiardjo K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The staff is very friendly, the rooms are spacious and clean, the luggage storage is well served.
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Mr. Budiarjo, Thank you for your positive review. We are delighted to hear that you were impressed with the friendly service from our staff and satisfied with the cleanliness and comfort of your room. Luggage storage is also a top priority for all our guests' convenience. Yati Baharun - Front Office Manager, Royal Hotel
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
The family room was spacious with one king bed and one single bed. I booked 2 family room, however one room turned out to be a twin room with additional “small room” with a sofa inside
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for taking the time to share your feedback. We are truly sorry to learn about your recent experience and regret that it did not meet the standards we strive to provide. Your comments are important to us, as they allow us to enhance our service and guest experience. Kindly contact us at feedback@hotelroyal.com so we can address your concerns directly. Kind Regards, Yati Baharun Front Office Manager Hotel Royal
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Room was big, no bidet in bathroom, the bed was firm.
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and spacious accommodations. We appreciate your comments regarding the bathroom amenities and bed comfort, which will be taken into consideration for future enhancements. Yati Baharun - Front Office Manager Hotel Royal
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Room was big, no bidet in bathroom, the bed was firm.
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and spacious accommodations. We appreciate your comments regarding the bathroom amenities and bed comfort, which will be taken into consideration for future enhancements. Yati Baharun - Front Office Manager Hotel Royal
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Shoutout to Harry the manager on duty during our stay, friendly guy. Room was big, no bidet in bathroom, the bed was firm.
Find this review helpful?
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and the spacious accommodations. Your kind words about our staff, particularly Harry, will be shared with him. Best regards, Yati Baharun - Front Office Manager Hotel Royal
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
During check-in, the reception was very busy, and we had to wait quite a while to get our room key. Ultimately, we were upgraded to a larger room. Overall, our stay at the Hotel Royal was pleasant.
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2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel is okay. Spacious rooms, easy access. There's a bus stop in front of the hotel.
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Nice staff. Good location. Easy to go anywhere with bus.
Find this review helpful?
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Nice staff. Good location. Easy access with bus.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
When we go to Singapore, we always stay at this hotel.
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1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
The room is spacious, even though a bit old, but the room is very clean and amenities given are complete. I also like they provide water dispenser so we can refill water whenever we need. If you are using MRT, it took quite some time, around 10-15 mins by walking to reach Novena MRT station, but if you are using bus, you don't need to walk that far because the bus station is precisely in front of the hotel.
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Number of reviews per page
20
40

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Lobby 4 Hotel Royal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Royal

Traveloka (6,762)
Other sources (970)
8.2
Very Good
From 6,762 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.9

Location

8.5

Service and Facilites

8.1

People often mention about Hotel Royal
All
Room Space (154)
Bedroom (141)
Accessibility (134)
Staff Friendliness (124)
Bathroom (112)
Distance to City Center (110)
Family Friendly (96)
Hotel Area (94)
Check-in/out Time (78)
Ambiance (78)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Royal

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly. Check-in was quick. The bus station is right in front of the hotel, making it convenient to get around. Food is nearby—Velocity Mall is within walking distance.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for taking the time to write such a wonderful review. We are delighted that you were satisfied with our friendly service, smooth check-in process, and convenient location. We are also pleased that exploring the city is easy with the bus stop right in front of the hotel and the numerous restaurants at Velocity Mall, just steps away. We greatly appreciate your patronage and hope to welcome you back again soon. Yati Baharun, Head of Front Office, Royal Singapore Hotel
Translated by Google Icon
See original
Profile Picture
Gideon f. C.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
Read More
Find this review helpful?
Akin H. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The Royal Hotel is very clean, the rooms are comfortable, and you can sleep very well. The housekeeping staff cleans the rooms daily, and the sheets and towels are changed regularly. It's very comfortable.
Translated by Google Icon
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Mr. Akin H.D., Thank you for your excellent review. We are delighted to hear that you found our hotel clean and comfortable, and that you had a pleasant stay with us. We are encouraged to know that the efforts of our housekeeping team in maintaining the cleanliness of your room, linens, and towels positively impacted your experience. We will pass on your compliments to our team, as they are a great inspiration for us to continue maintaining our high standards of service and cleanliness. Thank you for your support and we hope to welcome you back soon. Sincerely, Yati Baharun, Front Office Manager, Royal Singapore Hotel
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johan
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9.1
/10
Reviewed 18 week(s) ago
The staff were very helpful. They gave me a room upgrade too.
1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Johan, Thank you for your kind rating and for taking the time to share your experience with us. We are delighted to hear that you found our team helpful and that you enjoyed the room upgrade—it’s always a pleasure for us to create a more comfortable and memorable stay for our guests. We truly appreciate your support and look forward to welcoming you back again soon. Yati Baharun Front Office Manager Hotel Royal Singapore
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Gideon f. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
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Accommodation's Reply
07 Apr 2026
Dear Gideon f. C., Thank you for your wonderful review and continued support! We’re truly delighted to know your stay with us was once again warm and memorable. It means a lot to hear that Alice made you feel so welcomed and valued—she will be very touched by your kind words. We’re also glad Radja’s helpful and cheerful service added to your experience. Your feedback is incredibly encouraging for the team, and we’re honoured to be your “second home” in Singapore. We look forward to welcoming you back again very soon! Yati Baharun Front Office Manager Hotel Royal Singapore
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Gideon f. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Warm & Memorable Stay – Hotel Royal I recently stayed at Hotel Royal, and it was once again a very pleasant and memorable experience. Manager Alice truly made a difference. She welcomed me warmly, remembered me from before, and made me feel valued, not just as a guest, but as a person. Her kindness and sincerity are something you don’t easily find. The room was clean, comfortable, and perfectly prepared—everything felt just right. I would also like to thank Radja, the bellboy, who was always helpful and ready to assist with a smile. His positive attitude made my stay even more enjoyable. Because of Alice and Radja, Hotel Royal feels like a second home. I will definitely come back again.
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Accommodation's Reply
08 Apr 2026
Dear Gideon f. C., Thank you for your wonderful review and for your continued support. We are truly delighted to know that your stay was once again a pleasant and memorable one. Your kind words for Alice and Radja mean a great deal to us—they will be very encouraged to know that their efforts made such a positive impact on your experience. It is especially rewarding to hear that Hotel Royal feels like a second home to you. This is exactly the experience we strive to create for all our guests. We sincerely appreciate your loyalty and look forward to welcoming you back again soon. Warm regards, Yati Baharun Front Office Manager Hotel Royal Singapore
William T.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 20 week(s) ago
Perfect for traveling by bus since the bus stop is exactly in front of the hotel, Novena Station is about 300m.
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Accommodation's Reply
01 Apr 2026
Dear William T., Thank you for your review! We're glad you enjoyed the convenience of our location, with the bus stop right at our doorstep and Novena MRT Station just a short walk away. We hope to welcome you back again soon! Yati Baharun - Front Office Manager Hotel Royal
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
There's a bus station right in front of the hotel. The bus to the MRT is also only two stops away. I booked a family room, so the room was also large. It had a bathtub.
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of the family rooms and the convenient access to public transportation. We look forward to welcoming you back to the Royal Hotel again in the near future. Yati Baharun - Front Office Manager, Royal Hotel
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M***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Friendly staff, clean rooms, and good food
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Accommodation's Reply
16 Mar 2026
Dear M***l, Thank you for your kind review. We are delighted to hear that you enjoyed our friendly service, clean rooms, and the food offerings during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back again on your next visit to Singapore. Warm regards, Yati Baharun Front Office Manager Hotel Royal Singapore
Budiardjo K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The staff is very friendly, the rooms are spacious and clean, the luggage storage is well served.
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1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Mr. Budiarjo, Thank you for your positive review. We are delighted to hear that you were impressed with the friendly service from our staff and satisfied with the cleanliness and comfort of your room. Luggage storage is also a top priority for all our guests' convenience. Yati Baharun - Front Office Manager, Royal Hotel
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
The family room was spacious with one king bed and one single bed. I booked 2 family room, however one room turned out to be a twin room with additional “small room” with a sofa inside
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for taking the time to share your feedback. We are truly sorry to learn about your recent experience and regret that it did not meet the standards we strive to provide. Your comments are important to us, as they allow us to enhance our service and guest experience. Kindly contact us at feedback@hotelroyal.com so we can address your concerns directly. Kind Regards, Yati Baharun Front Office Manager Hotel Royal
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Room was big, no bidet in bathroom, the bed was firm.
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Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and spacious accommodations. We appreciate your comments regarding the bathroom amenities and bed comfort, which will be taken into consideration for future enhancements. Yati Baharun - Front Office Manager Hotel Royal
S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Room was big, no bidet in bathroom, the bed was firm.
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and spacious accommodations. We appreciate your comments regarding the bathroom amenities and bed comfort, which will be taken into consideration for future enhancements. Yati Baharun - Front Office Manager Hotel Royal
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Good location, theres bus stop right in front of hotel lobby. Shoutout to Harry the manager on duty during our stay, friendly guy. Room was big, no bidet in bathroom, the bed was firm.
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Accommodation's Reply
02 Feb 2026
Dear S***i, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and the spacious accommodations. Your kind words about our staff, particularly Harry, will be shared with him. Best regards, Yati Baharun - Front Office Manager Hotel Royal
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
During check-in, the reception was very busy, and we had to wait quite a while to get our room key. Ultimately, we were upgraded to a larger room. Overall, our stay at the Hotel Royal was pleasant.
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2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel is okay. Spacious rooms, easy access. There's a bus stop in front of the hotel.
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Nice staff. Good location. Easy to go anywhere with bus.
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Nice staff. Good location. Easy access with bus.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
When we go to Singapore, we always stay at this hotel.
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1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
The room is spacious, even though a bit old, but the room is very clean and amenities given are complete. I also like they provide water dispenser so we can refill water whenever we need. If you are using MRT, it took quite some time, around 10-15 mins by walking to reach Novena MRT station, but if you are using bus, you don't need to walk that far because the bus station is precisely in front of the hotel.
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