Are there any parking spots at Royal Plaza on Scotts ?

Yes: Yes, there are parking spots at Royal Plaza on Scotts

Is there a swimming pool at Royal Plaza on Scotts?

Yes, a swimming pool is available at Royal Plaza on Scotts.

What do past guests say about Royal Plaza on Scotts?

Royal Plaza on Scotts is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Royal Plaza on Scotts

Name: Royal Plaza on Scotts
Address: 25 Scotts Road, Orchard, Singapore, 228220, 25 Scotts Road, Singapore, 228220, Singapore
Rating: 8.8

Hotels

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8.8

/10

Very Good

3,825 reviews

What Guests Say About Their Stay

Laelani Q.

9.4

/ 10

We booked a double queen room for 3 people. The room was clean, we got enough space to move around, and the staff response was very quick. Recommended for family or group stays.

anggi m.

10.0

/ 10

I never want to miss out on reviewing this favorite hotel of mine. It's so pleasant and clean, located in the city center, close to malls and the MRT. It's one of the few hotels with prayer rooms and Qurans in every room. I'll stay here again and again every time I come to Singapore, and I even stay at the Royal Plaza several times a month. 👍❤️🤩

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anggi m.

10.0

/ 10

This hotel has been a favorite for me and my family over and over again. It's one of the hotels located in Orchard, downtown, and provides a prayer room and Quran in every room. A pleasant hotel with friendly staff who are easy to communicate in Malay/Indonesian. Very clean and flexible because I've arrived early several times and they allow early check-in if the room is available. Close to the mall and MRT station, also close to a smoking area which is very difficult to find in Singapore. I really love this hotel, in fact this month I've been to Singapore twice and stayed at the Royal Plaza On Scotts again👍❤️🤩

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k***n

10.0

/ 10

I had the best stay. This has always been the hotel I come back to since I was young!

J***a

10.0

/ 10

Royal Plaza is always my first choice whenever I visit Singapore. The staff are friendly, the rooms are clean, and the price is reasonable for the quality provided. I had a very memorable experience at this hotel. When my mother had an accident and fell, the hotel staff responded quickly and handled the situation appropriately and professionally. I would especially like to mention Mr. Amir, who was extremely professional, helpful, and friendly throughout the situation. I hope Royal Plaza continues to grow and improve while maintaining its excellent quality and service. I truly appreciate the hospitality and would definitely choose to stay here again.

In the Area

See Map

25 Scotts Road, Orchard, Singapore, 228220

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Swimming pool

Laundry service

Restaurant

Elevator

Laundry

Express check-out

Royal Plaza on Scotts is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Royal Plaza on Scotts

25 Scotts Road, Orchard, Singapore, 228220

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Royal Plaza on Scotts Rates per Night

Royal Plaza on Scotts room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Royal Plaza on Scotts hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Royal Plaza on Scotts Location & Address

Royal Plaza on Scotts is located at 25 Scotts Road, Orchard, Singapore, 228220 25 Scotts Road, Orchard, Singapore, 228220, Singapore. It's situated in the Orchard area of Singapore, known for its vibrant shopping and dining scene. The hotel is approximately 4 km from the city center.

How to go to Royal Plaza on Scotts from Airport

Arriving at Changi Airport and wondering about the best way to get to Royal Plaza on Scotts? Don't worry, there are several convenient options for your hotel transfer from airport to hotel. Whether you're looking for speed or affordability, here's a breakdown to help you choose.

Taxi (Most Direct): A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 20-30 minutes, depending on traffic.
Ride Hailing (Convenient): Ride Hailing services are readily available at Changi Airport. Simply book a ride through the app and enjoy a comfortable transfer to Royal Plaza on Scotts.
MRT (Most Affordable): Take the MRT from Changi Airport to Orchard Station. You'll need to transfer at Tanah Merah Station to the East-West Line, then again at City Hall Station to the North-South Line. From Orchard Station, it's a short walk to the hotel.
Airport Shuttle (Budget-Friendly): Airport shuttles offer a cost-effective way to reach your hotel. These shuttles typically serve multiple hotels, so the journey may take a bit longer.

Tips: For the most convenient route, especially if you have luggage, a taxi or Ride Hailing is recommended. If you're on a budget and don't mind a bit of walking, the MRT is a great option.

Royal Plaza on Scotts Reviews & Summary

Planning a stay at Royal Plaza on Scotts and want to know what others think? Let's dive into some hotel reviews to give you an idea of what to expect. This hotel is known for its excellent location, comfortable rooms, and top-notch service, making it a popular choice for travellers.

Guests consistently praise the hotel's central location in Orchard, making it easy to access shopping, dining, and entertainment. The spacious and well-appointed rooms are also a highlight, providing a relaxing retreat after a day of exploring. A standout feature is the hotel's halal-certified buffet, offering a wide variety of delicious dishes.

Here's what one guest had to say: "The location is perfect, right in the heart of Orchard Road. The staff were incredibly friendly and helpful, and the room was spotless. The buffet breakfast was amazing, with so many choices! I would definitely stay here again."

Royal Plaza on Scotts Room Types Available

Choosing the right room can make all the difference in your hotel experience. Royal Plaza on Scotts offers a variety of hotel room types to suit different needs and preferences. From cozy rooms for solo travellers to spacious suites for families, there's something for everyone.

Deluxe Room: These rooms offer comfortable accommodations with city views. Non-smoking options are available.
Premier Room: Enjoy extra space and enhanced amenities in these well-appointed rooms. Some rooms feature bathtubs.
Executive Suite: Indulge in a luxurious stay with a separate living area and stunning views.
Family Suite: Perfect for families, these suites offer ample space and comfortable bedding arrangements.
Royal Club Room: Enjoy exclusive access to the Royal Club Lounge with complimentary breakfast and evening cocktails.

Please note that Royal Plaza on Scotts is not a pet-friendly hotel.

Hotel Facilities in Royal Plaza on Scotts

Looking for a hotel with fantastic amenities? Royal Plaza on Scotts boasts a wide range of hotel facilities to enhance your stay. Whether you're travelling for business or leisure, you'll find everything you need for a comfortable and enjoyable experience.

Swimming Pool: Take a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 10:00 PM.
Fitness Centre: Stay active with state-of-the-art equipment in the fitness centre, open 24 hours.
Business Centre: Stay connected and productive with comprehensive business services.
Kids' Club: Keep the little ones entertained at the supervised Kids' Club.
Laundry Service: Enjoy convenient laundry and dry cleaning services.
Free Wi-Fi: Stay connected with complimentary high-speed Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Royal Plaza on Scotts

Foodies, rejoice! Royal Plaza on Scotts offers a delightful array of dining options, from a lavish hotel buffet to a cozy hotel cafe. Whether you're craving local delicacies or international flavours, you're sure to find something to satisfy your taste buds.

Carousel: Indulge in an award-winning international buffet at Carousel, known for its fresh seafood, delectable desserts, and halal-certified cuisine. Prices start from SGD 88 per person for lunch and SGD 98 per person for dinner. Open for lunch and dinner.
Gourmet Carousel: A cafe offering pastries, sandwiches, and coffee. Open from 7:00 AM to 10:00 PM.

Don't miss Carousel's signature dishes, including the seafood paella and the chocolate fountain!

Royal Plaza on Scotts Airport pickups and How to Book

Need a hassle-free transfer from the airport? Royal Plaza on Scotts offers convenient hotels with airport shuttle services to make your arrival and departure seamless. Enjoy a comfortable ride directly to or from the hotel.

To arrange a hotel to airport transfer, simply contact the hotel's concierge desk at least 24 hours in advance. Provide your flight details and arrival time, and they will take care of the rest. Booking steps are easy and straightforward, ensuring a stress-free experience.

Nearby MRT Station & Bus Stops

Exploring Singapore is a breeze with the excellent public transportation system. Royal Plaza on Scotts is conveniently located near several MRT nearby and bus stops nearby, making it easy to get around the city.

Orchard MRT Station (North-South Line): Approximately a 5-minute walk from the hotel.
Orchard Bus Stop (Opposite Royal Plaza on Scotts): Several bus routes serve this stop, providing access to various parts of the city.

You can purchase a Singapore Tourist Pass for unlimited travel on buses and trains. Alternatively, you can use an EZ-Link card or simply pay with your contactless credit card.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do nearby with the family? Orchard and its surrounding areas offer a plethora of nearby activities and nearby sightseeing places that are perfect for kids. From wildlife encounters to lush gardens, there's something for everyone to enjoy.

Singapore Zoo: Get up close and personal with animals from around the world. Located approximately 20 km from the hotel. Entry price: SGD 48 for adults, SGD 33 for children.
Gardens by the Bay: Explore stunning gardens, including the iconic Supertrees. Located approximately 6 km from the hotel. Entry to the main gardens is free, but there are charges for the Cloud Forest and Flower Dome.
Singapore Botanic Gardens: A UNESCO World Heritage Site, perfect for a leisurely stroll. Located approximately 3 km from the hotel. Entry is free.
National Museum of Singapore: Discover Singapore's rich history and culture. Located approximately 4 km from the hotel. Entry price: SGD 15 for adults, SGD 10 for children.
ArtScience Museum: Explore interactive exhibits that blend art, science, culture, and technology. Located approximately 5 km from the hotel. Entry prices vary depending on the exhibition.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near Royal Plaza on Scotts (Orchard)

Craving a delicious meal? Orchard is a food lover's paradise, with a wide variety of nearby dining options to suit every taste. From trendy cafes to authentic local food, you'll find plenty of culinary delights just steps away from Royal Plaza on Scotts.

Cafes/Restaurants:

Wild Honey (Mandarin Gallery): A popular spot for brunch and all-day breakfast.
PS.Cafe (Palais Renaissance): Known for its stylish ambiance and delicious cakes.
Din Tai Fung (Paragon Shopping Centre): Famous for its soup dumplings and Taiwanese cuisine.

Local Street Food:

Hainanese Chicken Rice: A must-try Singaporean dish.
Laksa: A spicy coconut curry noodle soup.
Kaya Toast: A traditional breakfast of toasted bread with kaya jam and butter.
Char Kway Teow: Stir-fried noodles with seafood and Chinese sausage.
Satay: Grilled meat skewers served with peanut sauce.

Shopping places near Royal Plaza on Scotts (Orchard)

Shopaholics, get ready! Orchard Road is a world-renowned shopping destination, offering a plethora of dept stores near me and shops near me. From luxury boutiques to department stores, you'll find everything you need and more just steps away from Royal Plaza on Scotts.

Orchard Road: A shopper's paradise with a wide variety of malls and boutiques.
ION Orchard: A luxury shopping mall with high-end brands and dining options.
Paragon Shopping Centre: Home to designer boutiques and upscale department stores.

Other Places to Stay Near Royal Plaza on Scotts

Looking for alternative accommodations in the area? Orchard offers a wide range of hotels to suit different budgets and preferences. Whether you're seeking luxury or affordability, you'll find the perfect place to stay near Royal Plaza on Scotts.

Luxury/5–6 Star Hotels Nearby:

Shangri-La Hotel, Singapore: An iconic hotel with lush gardens and world-class amenities.
The St. Regis Singapore: Known for its impeccable service and elegant accommodations.
Four Seasons Hotel Singapore: Offers a luxurious retreat with stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

Four-Star Hotels Nearby:

York Hotel: A comfortable and convenient option with a central location.
Holiday Inn Singapore Orchard City Centre: Offers modern accommodations and a range of amenities.
Hotel Grand Central: A well-appointed hotel with a rooftop pool and city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

Three-Star Hotels Nearby:

Hotel Boss: A budget-friendly option with comfortable rooms and a convenient location.
Value Hotel Thomson: Offers affordable accommodations with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Ready to experience the best of Singapore? Royal Plaza on Scotts offers a prime location, luxurious accommodations, and top-notch amenities, making it the perfect choice for your next trip. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to explore Orchard Road, indulge in delicious cuisine, and discover the many attractions that Singapore has to offer. Book your room booking now and create unforgettable memories. Plus, find great deals when you book cheap hotels in Singapore or discover cheap hotels nearby.

All facilities in Royal Plaza on Scotts

Facility

Outdoor pool

Poolside bar

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Lobby

Exterior

Food and Drinks

Buffet breakfast
Buffet dinner
Buffet lunch
Poolside bar

Transportation

Parking with surcharge
Secure parking

Things to Do

Outdoor pool

Connectivity

Free WiFi

General

AC
Connecting rooms
Swimming pool

Public Facilities

Elevator
Restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Medical service
Multilingual staff
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Meeting facilities

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in Royal Plaza on Scotts

General Check-in Instructions

Thank you for choosing Royal Plaza on Scotts. To help us prepare for your arrival, please complete our pre-arrival form here: http://www.royalplaza.com.sg/forms/pre-arrival Please note that check-in is from 2pm and check-out is by 12pm and should you require any assistance, please contact us at reservationssupport@royalplaza.com.sg.
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Please note that Royal Plaza on Scotts’ swimming pool, gym and Palm Café will be temporarily closed during the enhancement works. Hotel guests will have access to alternative swimming pool and fitness facilities at the adjoining Novotel Living Singapore Orchard.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Royal Plaza on Scotts	507
Number of floors in Royal Plaza on Scotts	15
Another facilities in Royal Plaza on Scotts	Buffet breakfast, Buffet dinner, Buffet lunch, Poolside bar, Parking with surcharge

Frequently asked question in Royal Plaza on Scotts

What is normal check-in & check-out time at Royal Plaza on Scotts?

The standard check-in time at Royal Plaza on Scotts is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Royal Plaza on Scotts provide breakfast?

Yes, Royal Plaza on Scotts provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Royal Plaza on Scotts

Royal Plaza on Scotts has a 5.0-star rating.

How many floors does Royal Plaza on Scotts have?

Royal Plaza on Scotts has 15.

How many rooms are available at Royal Plaza on Scotts

Royal Plaza on Scotts has 507.

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More Reviews from Other Guests in Royal Plaza on Scotts

Overall Ratings & Reviews Royal Plaza on Scotts

Traveloka (3,825)

8.8

Very Good

From 3,825 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.1

Meal

8.6

Location

9.2

Service and Facilites

9.0

People often mention about Royal Plaza on Scotts

All

Room Space (76)

Staff Friendliness (69)

Bedroom (69)

Distance to City Center (67)

Surroundings (59)

Bathroom (59)

Hotel Area (59)

Accessibility (58)

Ambiance (51)

Family Friendly (49)

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Traveler Reviews Royal Plaza on Scotts

Number of reviews per page

Customer reviews

Laelani Q.

Leisure

9.4

/10

Reviewed 2 week(s) ago

We booked a double queen room for 3 people. The room was clean, we got enough space to move around, and the staff response was very quick. Recommended for family or group stays.

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L***a

Leisure

8.2

/10

Reviewed 3 week(s) ago

Good location, not too far from Orchard, staff not really helpful.

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Verified Traveler

Medical

8.8

/10

Reviewed 5 week(s) ago

The staff was very helpful, reception always busy.

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T***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

The location is very strategic, close to the big mall in Orchard and around the hotel there are many restaurants and cafes.

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anggi m.

Business

10.0

/10

Reviewed 6 week(s) ago

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1 people find it helpful

anggi m.

Transit

10.0

/10

Reviewed 6 week(s) ago

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1 people find it helpful

anggi m.

Business

10.0

/10

Reviewed 6 week(s) ago

My favorite hotel every time I go to Singapore. One of the Muslim hotels that provides a prayer room and a Quran in every room. The staff are friendly and can speak Malay/Indonesian. The pleasant environment is close to the shopping center and it's easy to find a very complete and delicious restaurant, you just go to ION Plaza. And close to the smoking area for smokers (because in Singapore it's difficult to find a place that is allowed to smoke). And also very close to the MRT station, you just walk a short distance to ION Plaza👍❤️

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Johnny

Leisure

9.4

/10

Reviewed 7 week(s) ago

Great place to stay and near the shopping malls.

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Sajan H. L.

Medical

10.0

/10

Reviewed 7 week(s) ago

Good area. Mitra and bus stand nearby. Many malls around and food.

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s***i

Transit

9.4

/10

Reviewed 9 week(s) ago

Starting from the bellboy to the receptionist, they are very friendly.

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k***n

Leisure

10.0

/10

Reviewed 10 week(s) ago

I had the best stay. This has always been the hotel I come back to since I was young!

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S***n

Leisure

9.4

/10

Reviewed 10 week(s) ago

Always having a pleasant stay at Royal Plaza!

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J***a

10.0

/10

Reviewed 11 week(s) ago

2 people find it helpful

Verified Traveler

Leisure

10.0

/10

Reviewed 12 week(s) ago

Based on my experience staying at Royal on Scotts, the location is great and close to everywhere. The Wi-Fi is good, the AC is cold, and the staff are friendly. The rooms are clean, just a little bit small, and the hotel is always fully booked, haha. Yesterday, I wanted to book one more room, but they were already out of vacancy.

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Accommodation's Reply

26 Aug 2026

Dear G*t,** Thank you for taking the time to share your wonderful feedback following your stay at Royal Plaza on Scotts. We are delighted to hear that you had such an enjoyable experience with us and awarded us a perfect rating. It is especially rewarding to know that you appreciated our convenient location, reliable Wi-Fi, comfortable air conditioning, clean rooms, and the friendly service provided by our team. We are also pleased to hear that our central location made it easy for you to get around Singapore and enjoy the surrounding attractions. Your kind comments about our staff are greatly appreciated and will certainly be shared with the team. Thank you as well for your light-hearted note about the hotel being fully booked. We are humbled by the strong support of our guests and regret that we were unable to accommodate your request for an additional room during your stay. While we understand that you found the rooms slightly smaller than expected, we are delighted that this did not detract from your overall experience and that you enjoyed your time with us. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*

B***g

Business

10.0

/10

Reviewed 12 week(s) ago

All good. Hospitality good. Easy access to shopping mall.

1 people find it helpful

Accommodation's Reply

26 Aug 2026

Dear B*g,** Thank you for taking the time to share your feedback following your recent business stay at Royal Plaza on Scotts. We are delighted to know that you had an enjoyable experience with us and appreciated the hospitality provided by our team. Your kind words are truly encouraging and mean a great deal to all of us. We are also pleased that you found our location convenient, with easy access to the nearby shopping malls and attractions in the heart of Orchard Road. Our central location is one of the highlights of the guest experience, and we are glad it added to the convenience of your stay. Thank you once again for your perfect rating and positive feedback. We sincerely appreciate your support and look forward to welcoming you back to Royal Plaza on Scotts on your next visit to Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*

Sylvia R.

6.9

/10

Reviewed 13 week(s) ago

Despite staying here for five days, in room 923 (17-18) and another room, 1507 (12-16 August), I was only given one hour for late check-out. I asked for two hours, but they didn't allow it, even though we had already paid for breakfast for five days.

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1 people find it helpful

Accommodation's Reply

26 Aug 2026

Dear Sylvia R., Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We sincerely appreciate your continued support and are grateful that you chose to stay with us for multiple nights during your recent visit. As a returning guest, we understand your disappointment regarding the late check-out request, and we are sorry that the arrangement did not meet your expectations. While late check-out requests are subject to room availability and operational requirements on the day of departure, we understand how frustrating it must have been to receive only a one-hour extension when you had hoped for two hours, especially after staying with us for several days and purchasing breakfast throughout your stay. Please accept our apologies for any disappointment caused. We have shared your feedback with the relevant team for review, as we recognize the importance of balancing operational needs with guest convenience, particularly for our loyal and returning guests. We truly value your patronage and appreciate you bringing this matter to our attention. Feedback such as yours helps us evaluate our processes and identify opportunities to enhance the overall guest experience. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to Royal Plaza on Scotts and providing you with an even more enjoyable stay in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts

D***y

10.0

/10

Reviewed 14 week(s) ago

Receptionist needs to be more polite when answering questions from guests.

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Accommodation's Reply

26 Aug 2026

Dear D*y,** Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are delighted to receive your excellent rating and appreciate your support. At the same time, we are sorry to learn that your interaction with our Reception team did not fully meet your expectations. Please accept our sincere apologies if the responses you received came across as less polite or welcoming than expected. Providing warm, courteous, and professional service is at the heart of our hospitality, and we regret that we fell short during your experience. Your feedback is important to us and has been shared with the relevant team for review and coaching. We will continue to reinforce the importance of clear, respectful, and guest-focused communication in every interaction. Thank you for bringing this matter to our attention. We truly value your feedback, as it helps us improve the experience we provide to our guests. We appreciate your stay with us and hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*

O***a

7.9

/10

Reviewed 14 week(s) ago

Check-in took too long. Per person, it was like 15 minutes. I was waiting from 2:30 PM till 3:10 PM. In the end, my room was full and I had to change room types. So annoying and frustrating service.

1 people find it helpful

Accommodation's Reply

26 Aug 2026

Dear O*a,** Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are truly sorry to learn about your arrival experience and the frustration it caused. Please accept our sincere apologies for the lengthy check-in process and the inconvenience you encountered while waiting for your room. We understand how disappointing it must have been to wait from 2:30 PM until 3:10 PM, only to be informed that your originally assigned room was no longer available and that a change of room type was required. This is certainly not the seamless and welcoming arrival experience we strive to provide for our guests. We also regret that the waiting time at the Front Desk was longer than expected. We recognize that a prolonged check-in process can be particularly frustrating after a journey, and we are sorry that this negatively impacted the start of your stay. Your feedback has been shared with the relevant teams for review to better understand what occurred and identify opportunities to improve our room allocation and check-in procedures. We remain committed to providing a more efficient and guest-focused arrival experience. Thank you for bringing these concerns to our attention. We value your feedback and appreciate the opportunity to learn from it. We hope to have the chance to welcome you back in the future and provide you with a smoother and more enjoyable stay. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*

Andre P. H.

Leisure

9.4

/10

Reviewed 15 week(s) ago

Nice location, good services from staff. The room was clean and tidy.

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Accommodation's Reply

26 Aug 2026

Dear Andre P. H., Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are delighted to know that you enjoyed our convenient location and the service provided by our team. It is especially rewarding to hear that our staff contributed positively to your experience and that you found your room clean and well maintained throughout your stay. Your kind comments are greatly appreciated and serve as wonderful encouragement for our team as we continue striving to provide exceptional hospitality and a comfortable stay for every guest. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts

J***s

Medical

10.0

/10

Reviewed 15 week(s) ago

Best location, spacious room, best surrounding, clean & neat.

1 people find it helpful

Accommodation's Reply

26 Aug 2026

Dear J*s,** Thank you for taking the time to share your wonderful feedback following your recent stay at Royal Plaza on Scotts. We are delighted to learn that you had such a positive experience with us and appreciate your perfect rating. It is especially rewarding to know that you enjoyed our prime location, spacious rooms, and the clean and well-maintained environment throughout your stay. We are also pleased that our surroundings and convenient location contributed positively to your visit, particularly during your medical travel. Providing a comfortable and relaxing stay for our guests is always our priority, and we are glad that we were able to meet your expectations. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another comfortable and memorable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.