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Best Hotels in Singapore, Singapore

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EXTERIOR_BUILDING Mandarin Orchard Singapore
Hotels
333 Orchard Road, Orchard, Singapore, , 238867
Impressive - 8.8 / 10(7340)
BEDROOM Royal Plaza on Scotts
Hotels
25 Scotts Road, Orchard, Singapore, , 228220
Impressive - 8.8 / 10(3274)
EXTERIOR_BUILDING Grand Park Orchard
Hotels
270 Orchard Road, Orchard, Singapore, , 238857
Impressive - 8.8 / 10(3477)
LOBBY Orchard Hotel Singapore (Newly Renovated)
Hotels
442 Orchard Road, Orchard, Singapore, , 238879
Impressive - 8.6 / 10(2509)
LOBBY Grand Copthorne Waterfront
Hotels
392 Havelock Road, Clarke Quay, Singapore, , 169663
Impressive - 8.5 / 10(193)
BEDROOM Ascott Orchard Singapore
Apartments
No. 11 Cairnhill Road, Orchard, Singapore, , 229724
Impressive - 8.8 / 10(262)
SWIMMING_POOL Shangri-La Singapore (SG Clean)
Hotels
22 Orange Grove Road, Orchard, Singapore, , 258350
Impressive - 8.6 / 10(605)
EXTERIOR_BUILDING Marina Bay Sands
Hotels
10 Bayfront Avenue, Marina Bay, Singapore, , 018956
Impressive - 8.9 / 10(449)
BEDROOM M Hotel Singapore
Hotels
81 Anson Road, Chinatown, Singapore, , 079908
Impressive - 8.7 / 10(197)
BEDROOM Hilton Singapore (SG Clean)
Hotels
581 Orchard Road, Orchard, Singapore, , 238883
With a stay at Hilton Singapore, you'll be centrally located in Singapore, steps from Orchard Tower and Royal Thai Embassy. This 4.5-star hotel is close to National Orchid Garden and Chinatown Heritage Center.
Impressive - 8.7 / 10(165)
BEDROOM Amara Singapore
Hotels
165 Tanjong Pagar Road, Chinatown, Singapore, , 088539
Impressive - 8.6 / 10(407)
EXTERIOR_BUILDING Amara Sanctuary Resort Sentosa
Resorts
1 Larkhill Road Sentosa Island, Sentosa Island, Singapore, , 099394
Convenient - 8.2 / 10(149)
EXTERIOR_BUILDING Grand Park City Hall
Hotels
10 Coleman Street, Marina Bay, Singapore, , 179809
Impressive - 8.6 / 10(343)
EXTERIOR_BUILDING Ascott Raffles Place Singapore
Apartments
No 2 Finlayson Green, Marina Bay, Singapore, , 049247
Impressive - 8.9 / 10(95)
COMMON_SPACE Four Seasons Hotel Singapore (SG Clean)
Hotels
190 Orchard Boulevard, Orchard, Singapore, , 248646
With a stay at Four Seasons Hotel Singapore, you'll be centrally located in Singapore, steps from Royal Thai Embassy and Orchard Tower. This 5-star hotel is close to National Orchid Garden and Chinatown Heritage Center.
Superb - 9.2 / 10(86)
EXTERIOR_BUILDING Capella Singapore (SG Clean)
Hotels
1 The Knolls, Sentosa Island, Sentosa Island, Singapore, , 098297
With a stay at Capella Singapore, you'll be centrally located in Singapore, steps from Sentosa Golf Club and Tanjong Beach. This 5-star hotel is close to <b>Universal Studios Singapore</b>® and Chinatown Heritage Center.
Superb - 9.2 / 10(5)
BEDROOM Treetops Executive Residences
Apartments
7 Orange Grove Road, Orchard, Orchard, Singapore, , 258355
Superb - 9.2 / 10(15)
LOBBY PARKROYAL COLLECTION Marina Bay, Singapore
Hotels
6 Raffles Boulevard, Marina Bay, Singapore, , 039594
Impressive - 8.7 / 10(881)
EXTERIOR_BUILDING One Farrer Hotel
Hotels
1 Farrer Park Station Road, Farrer Park, Little India, Singapore, , 217562
Impressive - 9.0 / 10(324)
LOBBY The Ritz-Carlton, Millenia Singapore (SG Clean)
Hotels
7 Raffles Avenue, Marina Bay, Singapore, , 039799
A stay at The Ritz-Carlton, Millenia Singapore places you in the heart of Singapore, walking distance from Parco Marina Bay and Millenia Walk. This 5-star hotel is within close proximity of Marina Square and Esplanade Mall.
Impressive - 8.9 / 10(157)
EXTERIOR_BUILDING JW Marriott Hotel Singapore South Beach
Hotels
30 Beach Road, Access via Nicoll Highway, Marina Bay, Singapore, , 189763
Impressive - 8.9 / 10(99)
SWIMMING_POOL Pan Pacific Serviced Suites Beach Road
Apartments
7500B Beach Road, Marina Bay, Singapore, , 199592
Impressive - 8.4 / 10(213)
EXTERIOR_BUILDING Resorts World Sentosa - Hotel Michael
Resorts
(7 mins walk to Universal Studios Singapore) 8 Sentosa Gateway, Sentosa Island, Sentosa Island, Singapore, , 098269
Impressive - 8.4 / 10(362)
EXTERIOR_BUILDING Andaz Singapore - a concept by Hyatt
Hotels
5 Fraser Street, Bugis, Singapore, , 189354
With a stay at Andaz Singapore - a concept by Hyatt, you'll be centrally located in Singapore, within a 5-minute walk of Bugis Street Shopping District and Sultan Mosque. This 5-star hotel is 0.7 mi (1.1 km) from Raffles City and 0.3 mi (0.4 km) from Haji Lane.
Impressive - 8.7 / 10(22)
EXTERIOR_BUILDING The Fullerton Hotel Singapore
Hotels
1 Fullerton Square, Marina Bay, Singapore, , 049178
Impressive - 8.8 / 10(398)
EXTERIOR_BUILDING Conrad Centennial Singapore (SG Clean)
Hotels
Two Temasek Boulevard, Marina Bay, Singapore, , 038982
With a stay at Conrad Centennial Singapore, you'll be centrally located in Singapore, steps from Suntec Singapore and Suntec City. This 5-star hotel is within close proximity of Marina Square and Parco Marina Bay.
Impressive - 8.7 / 10(49)
EXTERIOR_BUILDING Grand Hyatt Singapore (SG Clean)
Hotels
10 Scotts Road, Orchard, Singapore, , 228211
With a stay at Grand Hyatt Singapore, you'll be centrally located in Singapore, steps from Far East Plaza and DFS Galleria Singapore. This 5-star hotel is close to National Orchid Garden and Chinatown Heritage Center.
Impressive - 8.8 / 10(364)
EXTERIOR_BUILDING Goodwood Park Hotel
Hotels
22 Scotts Road, Orchard, Singapore, , 228221
Impressive - 8.8 / 10(183)
BEDROOM Shangri-La Apartments
Apartments
1 Anderson Road, Orchard, Singapore, , 259938
Impressive - 8.6 / 10(40)
EXTERIOR_BUILDING Fairmont Singapore
Hotels
80 Bras Basah Road, Marina Bay, Singapore, , 189560
Impressive - 9.0 / 10(328)
SWIMMING_POOL Sheraton Towers Singapore
Hotels
39 Scotts Road, Newton, Singapore, , 228230
Impressive - 8.8 / 10(121)
EXTERIOR_BUILDING Swissotel The Stamford
Hotels
2 Stamford Road, Marina Bay, Singapore, , 178882
Impressive - 8.8 / 10(354)
EXTERIOR_BUILDING Resorts World Sentosa - Equarius Hotel
Resorts
(10 mins walk to Universal Studios Singapore) 8 Sentosa Gateway, Sentosa Island, Sentosa Island, Singapore, , 098269
Impressive - 8.4 / 10(268)
SWIMMING_POOL Hotel Fort Canning
Hotels
11 Canning Walk, Dhoby Ghaut, Orchard, Singapore, , 178881
Impressive - 8.5 / 10(92)
SWIMMING_POOL Resorts World Sentosa - Beach Villas
Resorts
(Buggy Service around the resort) 8 Sentosa Gateway, Sentosa Island, Sentosa Island, Singapore, , 098269
Impressive - 8.7 / 10(9)
EXTERIOR_BUILDING InterContinental Singapore - Staycation Package
Hotels
80 Middle Road, Bugis, Singapore, , 188966
Impressive - 8.7 / 10(198)
EXTERIOR_BUILDING Oakwood Premier AMTD Singapore
Hotels
6 Shenton Way, OUE Downtown 1, Shenton Way, Central Business District, Singapore, , 068809
Impressive - 8.6 / 10(129)
EXTERIOR_BUILDING Orchard Parksuites by Far East Hospitality
Apartments
11 Orchard Turn, River Valley, Singapore, , 238800
Superb - 9.2 / 10(11)
EXTERIOR_BUILDING Singapore Marriott Tang Plaza Hotel
Hotels
320 Orchard Road, Orchard, Singapore, , 238865
Impressive - 8.6 / 10(167)
EXTERIOR_BUILDING Carlton City Hotel Singapore
Hotels
1 Gopeng Street, Chinatown, Singapore, , 078862
Impressive - 8.9 / 10(194)
LOBBY Resorts World Sentosa - Festive Hotel
Resorts
(5 mins walk to Universal Studios Singapore) 8 Sentosa Gateway, Sentosa Island, Sentosa Island, Singapore, , 098269
Impressive - 8.6 / 10(289)
LOBBY The St. Regis Singapore (SG Clean)
Hotels
29 Tanglin Road, Orchard, Singapore, , 247911
With a stay at The St. Regis Singapore, you'll be centrally located in Singapore, steps from Tanglin Shopping Centre and minutes from Orchard Tower. This 5-star hotel is close to National Orchid Garden and Chinatown Heritage Center.
Impressive - 8.8 / 10(77)
EXTERIOR_BUILDING Le Méridien Singapore, Sentosa
Hotels
23 Beach View, Sentosa, Sentosa Island, Singapore, , 098679
With a stay at Mövenpick Heritage Hotel Sentosa in Singapore (Sentosa Island), you'll be minutes from Images of Singapore and <b>Universal Studios Singapore</b>®. This 5-star hotel is within close proximity of Tiger Sky Tower and Marine Life Park.
Impressive - 9.0 / 10(169)
EXTERIOR_BUILDING Mandarin Oriental, Singapore
Hotels
5 Raffles Ave, Marina Square, Marina Bay, Singapore, , 039797
With a stay at Mandarin Oriental, Singapore, you'll be centrally located in Singapore, steps from Esplanade Mall and minutes from Marina Square. This 5-star hotel is within close proximity of Esplanade Theatres and Parco Marina Bay.
Impressive - 8.8 / 10(289)
EXTERIOR_BUILDING Shangri-La Rasa Sentosa, Singapore
Resorts
101 Siloso Road, Sentosa Island, Singapore, , 098970
Impressive - 8.7 / 10(170)
SWIMMING_POOL Winsland Serviced Suites by Lanson Place (SG Clean)
Apartments
(5 mins walk to Dhoby Ghaut & Somerset MRT station) 167 Penang Road, Orchard, Singapore, , 238462
Impressive - 8.7 / 10(31)
EXTERIOR_BUILDING Pan Pacific Singapore
Hotels
7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, , 039595
Impressive - 8.7 / 10(630)
EXTERIOR_BUILDING Resorts World Sentosa - Hard Rock Hotel
Resorts
(7 mins walk from Universal Studios Singapore) 8 Sentosa Gateway, Sentosa Island, Sentosa Island, Singapore, , 098269
Impressive - 8.5 / 10(252)
LOBBY Naumi Hotel Singapore
Hotels
41 Seah Street, Bugis, Singapore, , 188396
Impressive - 8.7 / 10(27)
EXTERIOR_BUILDING W Singapore - Sentosa Cove (SG Clean)
Hotels
21 Ocean Way, Sentosa Island, Singapore, , 098374
With a stay at W Singapore - Sentosa Cove in Singapore (Sentosa Island), you'll be convenient to Sentosa Golf Club and <b>Universal Studios Singapore</b>®. This 5-star hotel is within close proximity of Tanjong Beach and Palawan Beach.
Impressive - 8.9 / 10(36)
LOBBY The Westin Singapore (SG Clean)
Hotels
12 Marina View, Asia Square Tower 2, Marina Bay, Singapore, , 018961
Impressive - 8.9 / 10(42)
EXTERIOR_BUILDING PARKROYAL COLLECTION Pickering, Singapore
Hotels
3 Upper Pickering Street, Clarke Quay, Singapore, , 058289
Impressive - 8.5 / 10(382)
BAR_CAFE_LOUNGE The Vagabond Club Singapore
Hotels
39 Syed Alwi Road, Bugis, Singapore, , 207630
Impressive - 8.6 / 10(22)
EXTERIOR_BUILDING Villa Samadhi Singapore
Hotels
20, Labrador Villa Road, HarbourFront, Singapore, , 119193
Impressive - 8.9 / 10(6)
SWIMMING_POOL Sofitel Singapore City Centre (SG Clean)
Hotels
9 Wallich Street, Tanjong Pagar, Central Business District, Singapore, , 078885
A stay at Sofitel Singapore City Centre (SG Clean) places you in the heart of Singapore, within a 15-minute walk of Thian Hock Keng Temple and Chinatown Heritage Center. This 5-star hotel is 0.9 mi (1.4 km) from Raffles Place and 1.6 mi (2.6 km) from Merlion.
Impressive - 8.9 / 10(11)
LOBBY Resorts World Sentosa - Crockfords Tower
Resorts
(5 mins walk to Universal Studios Singapore) 8 Sentosa Gateway, Sentosa Island, Sentosa Island, Singapore, , 098269
EXTERIOR_BUILDING Fraser Place Robertson Walk
Hotels
11 Unity Street, River Valley, Singapore, , 237995
Superb - 9.3 / 10(5)
EXTERIOR_BUILDING Fraser Suites Singapore
Apartments
491A River Valley Road, River Valley, Singapore, , 248372
Impressive - 8.6 / 10(12)
BEDROOM CentrePoint Apartments
Homestays
176 Orchard Road, Orchard, Singapore, , 238843
Impressive - 8.5 / 10(10)
LOBBY Lucky Plaza Apartments
Homestays
304 Orchard Road , Orchard, Singapore, , 238863
Impressive - 8.5 / 10(23)
EXTERIOR_BUILDING Regency House by Far East Hospitality
Apartments
121 Penang Road, Orchard, Singapore, , 238464
LOBBY Cairnhill Nine Apartments
Homestays
9 Cairnhill Road, Orchard, Singapore, , 229723
EXTERIOR_BUILDING Orchard Scotts Residences by Far East Hospitality
Apartments
5 Anthony Road, Orchard, Singapore, , 229954
Superb - 9.3 / 10(6)
VIEW_ATTRACTIONS Pan Pacific Orchard
Hotels
Claymore Street, 10, Orchard, Singapore, , 229540
With a stay at Pan Pacific Orchard in Singapore (Orchard Road), you'll be minutes from Orchard Tower and Orchard Road. This 5-star hotel is close to National Orchid Garden and Chinatown Heritage Center.
Impressive - 8.5 / 10(41)
EXTERIOR_BUILDING Pan Pacific Serviced Suites Orchard
Apartments
96 Somerset Road, Orchard, Singapore, , 238163
SWIMMING_POOL The Outpost Hotel Sentosa by Far East Hospitality (SG Clean)
Hotels
10 Artillery Avenue, Sentosa Island, Sentosa Island, Singapore, , 099951
Superb - 9.1 / 10(11)
SWIMMING_POOL Sofitel Singapore Sentosa Resort & Spa
Resorts
2 Bukit Manis Road Singapore 099891, Sentosa Island, Singapore, , 099891
With a stay at Sofitel Singapore Sentosa Resort & Spa in Singapore, you'll be next to a golf course and convenient to Palawan Beach and <b>Universal Studios Singapore</b>®. This 5-star resort is within close proximity of Wings of Time and Madame Tussauds.
Convenient - 8.2 / 10(38)
EXTERIOR_BUILDING Raffles Hotel Singapore (SG Clean)
Hotels
1 Beach Road, Marina Bay, Singapore, , 189673
With a stay at Raffles Singapore, you'll be centrally located in Singapore, steps from Suntec Convention & Exhibition Center and minutes from Bras Basah Complex. This 5-star hotel is close to Chinatown Heritage Center and National Orchid Garden.
SWIMMING_POOL The Club Residences by Capella Singapore
Apartments
1 The Knolls, Sentosa Island, Sentosa Island, Singapore, , 098297
With a stay at The Club at Capella in Singapore (Sentosa Island), you'll be minutes from Palawan Beach and close to <b>Universal Studios Singapore</b>®. This 5-star apartment is within close proximity of Tanjong Beach and Sentosa Golf Club.
EXTERIOR_BUILDING Duxton Reserve Singapore, Autograph Collection by Marriott Hotels
Hotels
83 Duxton Road, Chinatown, Singapore, , 089540
Impressive - 8.7 / 10(15)
EXTERIOR_BUILDING Fraser Residence Orchard, Singapore
Apartments
31 Paterson Road, River Valley, Singapore, , 238522
EXTERIOR_BUILDING Six Senses Maxwell
Hotels
2 Cook Street, Chinatown, Singapore, , 078857
EXTERIOR_BUILDING Dusit Thani Laguna Singapore
Hotels
11 Laguna Golf Green, Tampines, Singapore, , 488047
Impressive - 8.6 / 10(5)
EXTERIOR_BUILDING The Barracks Hotel Sentosa by Far East Hospitality (SG Clean)
Hotels
2 Gunner Lane, Sentosa Island, Sentosa Island, Singapore, , 099567
EXTERIOR_BUILDING SG01 - Orchard 2
Hotels
25 Scotts Road, Orchard, Singapore, , 228220
EXTERIOR_BUILDING Andaz Singapore - A Concept by Hyatt (SG Clean Certified)
Hotels
5 Fraser Street,, Singapore, Bugis, Singapore, , 189354
EXTERIOR_BUILDING Six Senses Maxwell Singapore
Hotels
2 Cook Street, Singapore, Chinatown, Singapore, , 78857
SWIMMING_POOL The Clan Hotel Singapore by Far East Hospitality
Hotels
10 Cross Street, Tanjong Pagar, Central Business District, Singapore, , 048417
Impressive - 9.0 / 10(6)
EXTERIOR_BUILDING The Capitol Kempinski Hotel Singapore (SG Clean)
Hotels
15 Stamford Road, Marina Bay, Singapore, , 178906
With a stay at The Capitol Kempinski Hotel Singapore (SG Clean), you'll be centrally located in Singapore, steps from Raffles City and 9 minutes by foot from Orchard Road. This 5-star hotel is 0.6 mi (1 km) from Bugis Street Shopping District and 0.7 mi (1.2 km) from Merlion.
EXTERIOR_BUILDING Ascott Orchard Singapore - Staycation Package
Apartments
No. 11 Cairnhill Road, Orchard, Singapore, , 229724
Impressive - 8.9 / 10(16)
EXTERIOR_BUILDING The Fullerton Bay Hotel Singapore
Hotels
80 Collyer Quay, Marina Bay, Singapore, , 049326
Superb - 9.1 / 10(46)
EXTERIOR_BUILDING Carlton Hotel Singapore
Hotels
76 Bras Basah Road, Marina Bay, Singapore, , 189558
Impressive - 8.8 / 10(66)
HYGIENE_FACILITY Hotel Fort Canning - Staycation Package
Hotels
11 Canning Walk, Dhoby Ghaut, Orchard, Singapore, , 178881
EXTERIOR_BUILDING Grand Park City Hall - Staycation Package
Hotels
10 Coleman Street, Marina Bay, Singapore, , 179809
Convenient - 8.2 / 10(91)
EXTERIOR_BUILDING Oasia Resort Sentosa by Far East Hospitality
Hotels
23 Beach View, Sentosa Island, Singapore, , 098679
EXTERIOR_BUILDING Six Senses Duxton
Others
83 Duxton Road,, Chinatown, Singapore, , 089540
EXTERIOR_BUILDING Grand Park Orchard - Staycation Package
Hotels
270 Orchard Road, Orchard, Singapore, , 238857
Convenient - 8.2 / 10(280)
EXTERIOR_BUILDING Exclusive Offer to MOS, OUE, LIPPO Employees and their Friends and Family
Hotels
333 Orchard Road, Orchard, Singapore, , 238867
Impressive - 8.7 / 10(23)
EXTERIOR_BUILDING Marina Bay Sands - Staycation Package
Hotels
10 Bayfront Avenue, Marina Bay, Singapore, , 018956
Impressive - 8.8 / 10(6)
EXTERIOR_BUILDING Parkroyal On Pickering
Others
3 Upper Pickering Street,, Clarke Quay, Singapore, , 058289
EXTERIOR_BUILDING Hard Rock Hotel Singapore
Others
8 Sentosa Gateway, Sentosa, 8, Sentosa Island, Singapore, , 098269
EXTERIOR_BUILDING Orchard Hotel Singapore - Staycation Package
Hotels
442 Orchard Road, Orchard, Singapore, , 238879
LOBBY SO/ Singapore
Hotels
35 Robinson Road, Singapore, Tanjong Pagar, Central Business District, Singapore, , 068876
Impressive - 8.6 / 10(23)
EXTERIOR_BUILDING SG01 - PPS
Hotels
7 Raffles Boulevard, Marina Square, Marina Bay, Singapore, , 039595

Guest reviews in Singapore

8.4
Impressive

323327 reviews from hotels in Singapore with aggregated rating of 8.4/10.

Review from various users that have stayed in Singapore will help you to choose the perfext hotel easily!

PM
Paulina M.
V Hotel Lavender
8.4
/ 10
8.4
31 Mac 2020
Hotel was not bad, it’s fair price, room is small but it’s comfortable , in the room there is everything what should be, not every hotel for that price looks like that, also I like that they are really responsible and not everyone can go to the hotel they are checking temperature no matter witch hour is, I didn’t like just breakfast, could be more choises
TY
Thet Y. W.
Mandarin Orchard Singapore
9.7
/ 10
9.7
20 Apr 2021
I’m so happy with my stay! I got the complimentary cake for my birthday and got free Room Upgrade. Really thankful & got perfect Birthday Day 🌼
NB
Nurdarina B. M. S.
Hotel Boss
9.4
/ 10
9.4
19 Apr 2021
Good breakfast. Good service.
MM
Martini M.
Hotel Bencoolen Singapore
6.3
/ 10
6.3
21 Mac 2021
The reception staff was not friendly especially the guy whose using an imposter. It was just a name tag only that was what he claimed. And he spoke to me a dialect language which is contradicting to his name because I feel it is not right to put a random name and not representing his true name. When I came was not welcoming because the fact was I was on staycation and the matter of fact there shouldn't be any difference with the locals on staycation and foreigners or visitors from other countries staying in this hotel. Every guest should be treated the same welcoming and smiling. But no I didn't get that. He was sitting and the one who attended to me was a lady who he claimed to be a new staff which is still alright because she is still new so she is trying to do her job. I appreciated that but not him. With that kind of lazy face and no smiling at all. After went in the room there was 4 pillows 2 on each bed because I took a family room. So I decided to call operator to ask if there is additional 2 more pillows for the comfort of me and my daughter as we couldn't sleep on one pillow. As I will get a bit giddy in the morning if I should be sleeping with one pillow. But they don't try to understand my situation. So I called operator that lazy face guy picked up my call and I asked for additional 2 pillows. The way his customer service was very bad. He just told me 'don't have'. I did asked him nicely can you check with the housekeeping but the answer he gives me still that short answer 'don't have'. I jus couldn't believe his attitude and character very bad. It doesn't mean I'm local here and trying to get nice staycation with my kids what I got was bad customer service. Instead he also told me to check at the top cabinet if there is any pillow if don't have that means he said 'don't have' as if there is nothing he could do to make me my stay worthwhile. He even don't bother to console me at least to tell me if he can check with housekeeping if there is additional pillow for me. I was frustrated but still I keep cool. Next I called operator again and its him again because I jus want to ask do they do room service. Same thing bad vibe from him the answer to me was no. 'don't have' I can't believed again. Even if the hotel is rated '3' star at least try your best to be the best customer service as you are to give the guest the respect and some satisfaction by telling me nicely that the hotel don't have room service. My next bad experience was the second day of my stay there. I booked from app for 2 days and 2 nights concurrently different days because I was redeeming the first day using my son's voucher and redeeming the second day using my remaining voucher. We checked in on Saturday 13th of March. So our second day Sunday 14th March at the noon we went out to get lunch but when we came back to the hotel after 2.00pm the attending front office staff an Indian lady was not friendly at all. We were asking about their spa jet pool on 2nd floor because I tried to tap my hotel card in the lift was red and couldn't go up to 2nd floor of the pool. So I asked the lady that my kids would like to go to the second floor but she was ignoring me instead she said she will ask their operation manager to tap for us when we want to go to the second floor. I was surprised and disappointed why would I need the approval of Manager to tap for us when we have our hotel card to assess. So I found out my assess card was not activate for the second day and that reception Indian lady with that stressed face never bother to check my assess card to see on the second day for guest and she should offer to check my card whether if she should activate it. But no again she never do that to check. Instead I brave myself to approached her because her fierce face and don't want to be approachable so I asked her can she check my card because the thing is my kids and me couldn't get up our hotel room when I tried to tap my card in the lift still shows red and frustrating. I'm really sad because most of the reception staffs are not friendly and bad vibes and not welcoming at all. Because for the sake of my kids happiness I had to went through the whole process of our staycation until it ends the last day checked out on 15th March. Last but not least the TV programmes was not up to date. We can only watched the basic free channel. The hotel management never try to improve the TV programmed. At least try to install some movie channel like HBO or kids channel or documentary programme. I hope my reviews will give app some ideas on how to tell them to improve their customer services in Hotel Bencoolen, 47 Bencoolen Street. Thank you.
wahida a.
YOTEL Singapore Orchard Road
9.1
/ 10
9.1
15 Apr 2021
The accommodation was cosy. Check-in & check-out process is smooth. Would stay here again. :)
CK
Chong K. K.
Hotel Royal
9.7
/ 10
9.7
20 Apr 2021
The male staff that helped me to check-in is very professional and helpful. The room is clean and spacious. The hotel is not far from the shopping malls. Can find some good foods around the hotel. Thank you.
CY
Cheong Yin Wai
V Hotel Bencoolen
9.4
/ 10
9.4
25 Mac 2020
Small simple and close with MRT bencoolen. Good choice to stay unless you do not mind small room. The others are very nice. Good location and can go to city very easily. Room views amazed me.
MOCHAMMAD H.
Hotel Chancellor@Orchard
9.4
/ 10
9.4
15 Mac 2020
I had a great stay in this hotel.. thank you so much...
ML
MELANIE LUNA
Royal Plaza on Scotts
10.0
/ 10
10.0
14 Mac 2020
it was an amazing stay with a great experience...