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Hotel Chancellor@Orchard

28 Cavenagh Road, Orchard, Singapore, 229635
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8.4 Impressive
From 3,420 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Great location, near shopping mall, great restaurant and MRT station. Wi-fi superfast and the staff is very helpfull
Budi S.
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Swimming Pool
24-Hour Front Desk

Location Info

28 Cavenagh Road, Orchard, Singapore, 229635
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Thu, 19 May 2022
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 3,421 reviews
Very Good
Show reviews that mention...
strategic location (55)
friendly staffs (12)
clean room (22)
affordable price (4)
excellent service (6)
comfortable room (1)
great room (4)
tasty food (2)
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Most Recent
5 Reviews
/ 10
Dirty so much and cleaning not well too

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/ 10
Super worst experience for hotel in Singapore, I have been to a couple budget hotels in Singapore, you are top notch for becoming the worst one. I arrived May 10th around 11 PM, check-in process was okay, 2 lady staff were there, I went to my room, and guess what main room lamp did not work, I tried on the the outlet on the desk, it did not work, I called up your front desk, the lady said I will tell the maintenance, waited for half an hour no response, I went down and asked again, lady said she will send somebody to check, and she said please make sure that I am inside my room, again another half an hour no one came. So I was in dark the whole night, next day before I left for my meeting which is May 11th around 9 am, I dropped by front desk, and tell them again what happened to the lights in my room, the lady acted so surprise "Oh sir so you are in dark all night?" I said yes, she wrote on a piece of paper which looks like to me it is a scrap paper, wrote down my room number etc., she said I will make sure somebody check it and fix it. I left for the day, I came back in the evening, hope lights are fixed, guess what? Still dark, so I never complain anymore, poor service. I stayed there for 3 nights, and I will make sure will never come back to your hotel again. You should maybe pay more your staff so that they take a good care of your guest in the future. For me, I will never come back, period.

1 liked this review

/ 10
The room Smells bad and the receptionist is to slow. Will not back stay there.

5 liked this review

8 Reviews
/ 10
It meets all my needs and expectations. The view from the window was great and the bed was comfortable.

7 liked this review

1 Reviews
/ 10
No hangers in the room, call room service but was not attend to.

2 liked this review

This is a private profile
/ 10
Long check in time of 1.5 hours room was exceptionally small with minimal bath supplies just 2 soap and a shared hair and bath gel dispenser. Only had 1 pillow each bed and no cups for making tea in room. Overall won't be back again even though the room is clean.

3 liked this review

9 Reviews
/ 10
Romantic Vacation
I had a great stay in this hotel.. thank you so much...

4 liked this review

1 Reviews
/ 10
Family vacation

7 liked this review

1 Reviews
/ 10
Medical Travel
The room is comfy and clean. The staffs are nice. The breakfast menu is quite good.

2 liked this review

2 Reviews
/ 10
Business travel
Good location, staff is the best

2 liked this review

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Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Hotel Chancellor @ Orchard is a three-star hotel that is easily found in the Orchard area of Singapore, with the exact location at 28 Cavenagh Road, Orchard. The hotel offers affordable rates compared to other prestigious hotels around the area. Besides, it has a great location that is strategically situated nearby the Istana and the Orchard business district. Therefore, as a visitor, you can look forward to an exciting stay with an abundance of opportunities to explore the city.

How to Get to Hotel Chancellor @ Orchard

To get to Orchard at first, you can either drive or take the train. If you have decided on driving, the journey to the hotel from the city centre will take roughly about ten minutes via Central Expressway. However, you can anticipate several minutes of delay, considering that the streets have always been full of people, especially during peak hours. If you are taking the train, you will have to make a stop at the Somerset MRT station on the North-South Line which is only about one kilometre away or less from the hotel, being the main train station the nearby areas. From this particular station, you can continue walking to your destination which would take an additional ten minutes. Along the way, to help your search for the hotel, you can spot several landmarks to avoid from getting lost such as the Orchard Road and The Centrepoint. Those places are situated within one kilometre or less from the hotel. Hence if you can find these places, you will be sure that you are close to the hotel and do not have to stray any further to avoid getting lost.

Different Types of Rooms in Hotel Chancellor @ Orchard

There are a total of four main types of room that are ready to be picked by the guests with the decision to stay at Hotel Chancellor @ Orchard depending on the room occupancies, and they are Premier Double or Twin, Deluxe Double or Twin, Deluxe Triple and Connecting Rooms. All these rooms have been properly furnished and installed with sufficient in-room facilities provided in all rooms which include air conditioning, bathroom, shower, toiletries, desk, hairdryer, ironing facilities, complimentary bottled water, coffee/tea maker, wake-up service, in-room safe, soundproofing, smoke detector, television and Wi-Fi connection. Both Premier Double or Twin and Deluxe Double or Twin are room types of 18 square meters in size that will provide either one queen bed or two single beds as well as city views. In addition to that, Deluxe Triple is of 18 square meters in size and will provide one single bed and one Queen bed with garden views. Last but not least, Connecting Rooms are rooms of 36 square meters in size that will provide either two King beds or four single beds, a much generous offering compared to other room types.

Restaurants and Cafes in Hotel Chancellor @ Orchard

As the clock ticks and the dining time begins to close in, guests do not have to worry too much about what to eat, because they can simply head on to the on-site restaurant, Bistro@Chancellor Café. Located on the second floor, it offers a buffet-style breakfast with continental breakfast items as well as piping hot Asian dishes. The café also offers lunch starting from 12 pm and would continue to operate until it is dinner time, with servings of Western and local cuisines alike.

Facilities and Activities in Hotel Chancellor @ Orchard

The hotel does offer a slew of facilities and services to its esteemed guests to enhance their staying experience. Among the mentioned facilities and services that the guests are entitled to include bellhop, 24-hour security and receptionist with multilingual staffs, laundry service, luggage storage, airport transfer, area shuttle, children pool, outdoor pool, money changer as well as connection to the Internet via Wi-Fi. For the business travellers, there are also facilities that could be used by the particular group such as conference room, conference hostess, meeting facilities and projector.

Interesting Places near Hotel Chancellor @ Orchard

Orchard Central - Located at 181 Orchard Road which can be found within a kilometre or less from the hotel and is accessible by foot, Orchard Central is one of the newer malls around the area and is one of the tallest too. One needs to take one of the six super escalators just to explore this mall, in which along the way, they may encounter modern art pieces as well as the world’s tallest indoor climbing wall. The mall focuses on its fashion brands, with a mix of local and international ones aiming at young professionals. If you don’t feel like shopping, again, there are the modern art pieces available to check out at the Art Trail, the Via Ferrata climbing wall and the Roof Garden with waterfalls and bamboo grove at the top floor.

Hotel Policy

Only 18 years old and above is allowed to check-in.

Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
Public Facilities
  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV
  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Hotel Services
  • Bellhop
  • Money changer
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area
Business Facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector
Things to Do
  • Children play area
  • Outdoor pool
Family-friendly Facilities
  • Children pool
  • Area shuttle with surcharge
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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