JEN Singapore Orchardgateway by Shangri-La

Hotels
8.9
/10
Very Good
898 reviews

What Guests Say About Their Stay

Distance To City Center (16)
Surroundings (13)
Accessibility (12)
Staff Friendliness (12)
mulyanah
10.0
/ 10
Location is good for holiday or business trip. Only a few steps away to MRT Sommerset and bus shelters. Room is great. Service is excellent.
Alexander K.
9.7
/ 10
Good hospitality. We are arranged to lounge while waiting our room to be ready at check in time. Got upgrade for the 3rd night stay to superior city view. Very strategic location also!
Chua B. Z.
9.1
/ 10
We booked Club Twin room for the weekend to celebrate our Wedding Anniversary. The breakfast spread was surprisingly good, with great variety and quality food. We also enjoyed the lounge with pre-dinner snacks with unlimited alcohol. My son also had a splashing good time swimming at the rooftop pool with an awesome view! The location is also perfect in town area with lots of shopping and food options. After our son slept, we could go down and grab food from Don Don Donki which is 24 hr and an 24-hr MacDonalds 5mins away. Overall, we love the stay so much we are likely to come back again! Thanks for the awesome customer service :)
Ricky Harun
9.7
/ 10
Nice and pleasant hotel. Very good location at the center of Orchard Road. Highly recommendation for urban type traveler / business.
dessi a. w.
8.8
/ 10
It's a great location. The front office staff is so helpful. The room is clean and well designed.
In the Area
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277 Orchard Road, Orchard, Singapore, 238858

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
JEN Singapore Orchardgateway by Shangri-La is a hotel in a good neighborhood, which is located at Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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277 Orchard Road, Orchard, Singapore, 238858
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JEN Singapore Orchardgateway by Shangri-La Rates per Night

JEN Singapore Orchardgateway by Shangri-La room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best JEN Singapore Orchardgateway by Shangri-La hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

JEN Singapore Orchardgateway by Shangri-La Location & Address

JEN Singapore Orchardgateway by Shangri-La is located at 277 Orchard Road, Orchard, Singapore, 238858. It's situated in the Orchard area of Singapore, known for its vibrant shopping and dining scene. The hotel is approximately 4 km from the city center.

How to go to JEN Singapore Orchardgateway by Shangri-La from Airport

Arriving at Changi Airport and wondering about the best hotel transfer options to JEN Singapore Orchardgateway by Shangri-La? Getting from the airport to your hotel is a breeze with several convenient choices. Here's a breakdown to help you decide:

  • Taxi

    (most direct): A taxi is the most straightforward option. You'll find taxi stands readily available at all airport terminals. The journey typically takes around 20-30 minutes, depending on traffic.
  • Ride Hailing

    (convenient): Ride Hailing services offer a convenient and often cost-effective alternative to taxis. Simply book a ride through your app after collecting your luggage.
  • MRT

    (most affordable): For budget-conscious travellers, the MRT (Mass Rapid Transit) is an excellent choice. Take the MRT from Changi Airport to Orchard MRT station. From there, it's a short walk to the hotel.
  • Airport Shuttle

    (shared transfer): Airport shuttles provide a shared transfer service to various hotels in the city. This can be a more economical option than a taxi if you're travelling solo.

Tips:

For the most convenient route, especially if you have a lot of luggage, a taxi or Ride Hailing is recommended. If you're looking to save money and don't mind a bit of walking, the MRT is a great option.

JEN Singapore Orchardgateway by Shangri-La Reviews & Summary

Looking for all about hotel JEN Singapore Orchardgateway by Shangri-La? This hotel consistently receives glowing Hotel reviews, making it a popular choice for travellers visiting Singapore. Guests rave about its prime location, stylish design, and exceptional service.

What guests love most about this hotel is its rooftop infinity pool, offering stunning views of the city skyline. The hotel's modern and well-appointed rooms also receive high praise. A standout feature is the hotel's direct access to Orchardgateway shopping mall, making it incredibly convenient for shopping and dining. Here's a short review: "Absolutely loved my stay here! The location was perfect, the staff were friendly and helpful, and the rooftop pool was simply amazing."

JEN Singapore Orchardgateway by Shangri-La Room Types Available

Choosing the right hotel room type can make all the difference to your stay. JEN Singapore Orchardgateway by Shangri-La offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Deluxe Room:

    Offers city views, non-smoking options, and a walk-in shower.
  • Club Room:

    Includes access to the Club Lounge, offering complimentary breakfast and evening cocktails. Features city views, non-smoking options, and a bathtub.
  • Executive Suite:

    A spacious suite with a separate living area, city views, non-smoking options, and both a bathtub and shower.
  • Panorama Club Room:

    Offers panoramic city views, access to the Club Lounge, non-smoking options, and a bathtub.
  • Family Room:

    Designed for families, with extra space and bedding options. Non-smoking and offers city views.

Please note that JEN Singapore Orchardgateway by Shangri-La is not a pet-friendly hotel.

Hotel Facilities in JEN Singapore Orchardgateway by Shangri-La

When choosing a hotel, the available Hotel amenities and hotel facilities can greatly enhance your stay. JEN Singapore Orchardgateway by Shangri-La offers a wide range of facilities to cater to both adults and children. Here's a list of what you can expect:

  • Rooftop Infinity Pool:

    Enjoy stunning city views while taking a dip. Open daily from 6:00 AM to 11:00 PM.
  • 24-Hour Fitness Centre:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Steam Room and Sauna:

    Relax and rejuvenate after a long day.
  • Lounge:

    A comfortable space to unwind and socialize.
  • Kids' Club:

    A dedicated area for children with games and activities. Open from 9:00 AM to 6:00 PM.
  • On-site Restaurants and Bars:

    A variety of dining options to suit all tastes.
  • Free Wi-Fi:

    Stay connected throughout the hotel.

Hotel Buffet or Restaurant/Cafe in JEN Singapore Orchardgateway by Shangri-La

Looking for a delicious hotel buffet or a delightful meal at a hotel restaurant? JEN Singapore Orchardgateway by Shangri-La offers several dining options to satisfy your cravings. Here's a breakdown of the hotel's restaurants and cafes:

  • Makan@Jen:

    This hotel restaurant offers a buffet and a la carte options featuring local and international cuisine. The buffet breakfast is priced at SGD 45 per person and is open from 6:30 AM to 10:30 AM.
  • Baywatch Rooftop Bar:

    Enjoy cocktails and light bites with stunning city views. Open from 5:00 PM to 1:00 AM.
  • Lobby Cafe:

    A casual spot for coffee, pastries, and sandwiches. Open from 7:00 AM to 7:00 PM.

A special dish to try at Makan@Jen is their signature Laksa, a spicy noodle soup that's a local favourite.

JEN Singapore Orchardgateway by Shangri-La Airport pickups and How to Book

Need hotels with airport shuttle services? JEN Singapore Orchardgateway by Shangri-La offers hotel to airport transfer services for a seamless travel experience. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring Singapore. JEN Singapore Orchardgateway by Shangri-La is well-connected, with several MRT nearby and nearby bus station options. Here's a list of the nearest stations:

  • Somerset MRT Station:

    Located approximately 200 meters from the hotel.
  • Orchard MRT Station:

    Located approximately 500 meters from the hotel.
  • Bus Stop (Opp 313@Somerset):

    Located directly outside the hotel.
  • Bus Stop (Orchardgateway):

    Located a short walk from the hotel.

To use public transport, you can purchase a Singapore Tourist Pass for unlimited travel or use an EZ-Link card, which can be topped up at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for a fun-filled family outing? Orchard and its surrounding areas offer a plethora of nearby sightseeing places and things to see nearby that are perfect for families with kids. Here are five fantastic options:

  • Gardens by the Bay:

    A stunning horticultural attraction with futuristic Supertrees and beautiful gardens. Located approximately 6 km from the hotel. Entry price varies depending on the attraction.
  • Singapore Zoo:

    Home to a wide variety of animals in naturalistic habitats. Located approximately 20 km from the hotel. Entry price is around SGD 48 for adults and SGD 33 for children.
  • National Museum of Singapore:

    Discover Singapore's rich history and culture through interactive exhibits. Located approximately 4 km from the hotel. Entry price is around SGD 15 for adults and SGD 10 for children.
  • ArtScience Museum:

    Explore the intersection of art, science, culture, and technology. Located approximately 5 km from the hotel. Entry price varies depending on the exhibition.
  • Singapore Botanic Gardens:

    A UNESCO World Heritage Site with lush greenery and beautiful gardens. Located approximately 3 km from the hotel. Entry is free, except for the National Orchid Garden (SGD 15 for adults, SGD 3 for children).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near JEN Singapore Orchardgateway by Shangri-La (Orchard)

Craving some delicious nearby dining options? Orchard is a food lover's paradise, with a wide array of local food and food eatiries near me. Here are some recommendations for cafes/restaurants and local street food:

Cafes/Restaurants:

  • Wild Honey:

    A popular brunch spot known for its delicious all-day breakfast options.
  • PS.Cafe:

    A stylish cafe serving a variety of Western dishes, cakes, and coffee.
  • Din Tai Fung:

    A world-renowned restaurant specializing in Taiwanese cuisine, particularly their famous soup dumplings.

Local Street Food:

  • Hainanese Chicken Rice:

    A classic Singaporean dish of tender poached chicken served with fragrant rice.
  • Laksa:

    A spicy coconut curry noodle soup.
  • Char Kway Teow:

    Stir-fried noodles with cockles, Chinese sausage, and vegetables.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Kaya Toast:

    Toasted bread with coconut jam and butter, a popular breakfast item.

Shopping places near JEN Singapore Orchardgateway by Shangri-La (Orchard)

Looking for some retail therapy? Orchard Road is a shopper's paradise, with a plethora of dept stores near me and shops near me. Here are some of the best nearby shopping destinations:

  • Orchard Road:

    A world-famous shopping street with a wide variety of department stores, boutiques, and luxury brands.
  • ION Orchard:

    A modern shopping mall with a mix of high-end and mid-range retailers.
  • Takashimaya Shopping Centre:

    A Japanese department store with a wide selection of fashion, cosmetics, and household goods.

Other Places to Stay Near JEN Singapore Orchardgateway by Shangri-La

If JEN Singapore Orchardgateway by Shangri-La is fully booked, or you're simply looking for alternative accommodations, there are plenty of other options in the area. Here's a list of some of the best hotel nearby, ranging from luxury to budget-friendly:

Luxury/5–6 star hotels nearby:

  • The St. Regis Singapore:

    Known for its impeccable service and luxurious amenities.
  • Four Seasons Hotel Singapore:

    Offers a tranquil oasis in the heart of the city.
  • Shangri-La Hotel, Singapore:

    A landmark hotel with lush gardens and world-class dining.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

Four-star hotels nearby:

  • Hotel G Singapore:

    A stylish hotel with a rooftop bar and comfortable rooms.
  • Holiday Inn Singapore Orchard City Centre:

    Offers a convenient location and family-friendly amenities.
  • York Hotel:

    A charming hotel with a swimming pool and a restaurant serving local cuisine.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

Three-star hotels nearby:

  • Hotel Boss:

    A modern hotel with a rooftop pool and affordable rates.
  • ibis Styles Singapore on Macpherson:

    Offers a convenient location and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Finding the perfect hotel can be a daunting task, but with its prime location, excellent facilities, and comfortable rooms, JEN Singapore Orchardgateway by Shangri-La is a fantastic choice for your stay in Singapore. Check Hotel availability and make your Hotel reservations today!

Don't miss out on the opportunity to experience the best of Singapore. Book your stay at JEN Singapore Orchardgateway by Shangri-La through Traveloka for the best deals and a seamless booking experience. Start planning your trip now and book cheap hotels in Singapore or find cheap hotels nearby!

All facilities in JEN Singapore Orchardgateway by Shangri-La

Others JEN Singapore Orchardgateway by Shangri-La
Others

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Express check-out
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in JEN Singapore Orchardgateway by Shangri-La

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
15:00 - 15:00 - 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JEN Singapore Orchardgateway by Shangri-La
499
Number of floors in JEN Singapore Orchardgateway by Shangri-La
10
Another facilities in JEN Singapore Orchardgateway by Shangri-La
Concierge, Money changer, Medical service, Express check-out, Laundry service

Frequently asked question in JEN Singapore Orchardgateway by Shangri-La

Is Jen Singapore Orchardgateway By Shangri La parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Jen Singapore Orchardgateway by Shangri-La. We also offer valet parking for your convenience, providing a seamless and effortless experience during your stay. Simply inform the concierge upon arrival.
Does Jen Singapore Orchardgateway By Shangri La offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Jen Singapore Orchardgateway by Shangri-La. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm their policy on smoking, I recommend contacting the hotel directly via phone or email. They can provide the most up-to-date and accurate information about their smoking facilities.
Does Jen Singapore Orchardgateway By Shangri La offer free hotel Wi-Fi for guests during their stay?
Yes, Jen Singapore Orchardgateway by Shangri-La provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Jen Singapore Orchardgateway By Shangri La? What are the top visitor attractions near the hotel?
The nearest MRT station to Jen Singapore Orchardgateway is Orchard station, a short walk away. Several bus stops are also conveniently located nearby. For visitor attractions, you'll find Orchard Road's shopping and dining options right on your doorstep, along with the National Museum of Singapore and the Singapore Botanic Gardens a short taxi or bus ride away.
Is Jen Singapore Orchardgateway By Shangri La a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels. To find out if Jen Singapore Orchardgateway by Shangri-La is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if any. Many hotels advertise themselves as animal-friendly hotels or pet friendly hotels, so look for that information.
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More Reviews from Other Guests in JEN Singapore Orchardgateway by Shangri-La

8.9
Very Good
From 898 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.6

Location

9.4

Service and Facilites

9.0

People often mention about JEN Singapore Orchardgateway by Shangri-La
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Family Friendly (8)
Distance to City Center (7)
Surroundings (7)
Accessibility (7)
Room Space (7)
Bedroom (7)
Staff Friendliness (6)
Hotel Area (6)
Wifi (5)
Activity Option (5)
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Traveler Reviews JEN Singapore Orchardgateway by Shangri-La

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always stay here when I go to singapore, comfortable and easy access
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very helpful and friendly. The location is the best
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The location is very strategic. Around the area there are many restaurants and cafes. The hotel staff is very friendly.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Please, the Malaysian staff are very friendly and helpful, the hotel is comfortable, very clean and close to everywhere 👍🏻
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d***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Friendly service, the room is worth the price, besides that, it is very easy to find food and it is also close to Orchard so transportation is minimal.
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Novie G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
As usual, we always stay at Jen Hotel every time we visit Singapore. Strategic location, comfort, and cleanliness of the hotel room are some of the things we consider. The service staff is also very good.
1 people find it helpful
mulyanah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Location is good for holiday or business trip. Only a few steps away to MRT Sommerset and bus shelters. Room is great. Service is excellent.
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G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
the location is right above the Somerset MRT, the elevator that goes directly to the MRT is still smooth in the morning. but if it's already afternoon and evening, it takes a long time to wait and fills up quickly because it is one with the elevator access for mall visitors. if you choose a quiet elevator, you can choose the elevator at the hotel entrance. below it is the Somerset mall which is quite complete. the road access is quite busy even at night. to Orchard, just walk very close. the room is OK, unfortunately the TV can't access YouTube yet. if the city view can view Marina Bay Sands, we chose the city view which can see the Singtel building, but the Singtel building is being renovated, I don't know what building it will be. for those who like cold water, this is really okay. on each floor there is an ice cube machine that we can take at any time. there is also a vending machine on each floor. this is a very good choice for a family trip with toddlers. access is okay, close to everything, the surrounding facilities are also very good.
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r***i
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Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 26 week(s) ago
The hotel is strategically located inside a mall, near the MRT, the room floor was not cleaned for 3 nights, hair was still under the chair from the time I entered the room until I checked out, there was a queue for breakfast, the food menu was not changed for 3 days, only the variety of noodles was changed, there was a queue for the elevator if I wanted to go up and down to the hotel from the mall.
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N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Please review the bathroom design. It's bit not convenience, no place to hang the towel and clothes properly
1 people find it helpful
Cipta C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 55 week(s) ago
It was fun with kids and we have a compliance.
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A***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
Hotel near MRT and 24 hours supermarket.
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Vanny R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
Good location right at gateway mall connected to 313. The room was nice and clean. Friendly and helpful staff. Due to room availability, I could check in early.
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Kaninta N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Great experience and facilities.
1 people find it helpful
Dressy C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
Tempat strategis, staff sangat ramah dan membantu, tempat favourit saya kalo berada di singapore.
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Christine H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
We stayed here for holiday and this was our second stay, we booked superior city view room and request extra bed on site but all extra bed fully booked, the receptionist was so helpful she gave us a room with sofa bed and surprisingly she gave a little surprise for my daughter who was birthday on the date we checked in. She was very happy! Thankyou for the great hospitality Jen Hotel and sure we'll come back again.
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Yoga E. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Excellent hotel service and friendly staff, definitely and will be always come back
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Fauzan M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 82 week(s) ago
Room is neat, not to mention it is spacious by design with super comfortable bed. The filtered tap water is a nice thing to have, and the shower has nice pressure and warmth. The rooftop pool is very comfortable with pool water that is gentle to the eyes and skin. The staffs are also so kind and accommodating. Very well worth it!
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Muthiara H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
It's a great hotel to stay at singapore. So near from the Orchard Rd, just going down it's already at 313 Somerset. Easy to get food & for shopping around Orchard. About the room, I booked with panorama room, big room with extra bed & there's a sofa, and also comfy bathroom + bath tub (with city view🌃). Swimming pool with the MBS view, what a nice view! One of the best recommendation Hotel to stay if you wanna stay near the Orchard Rd.
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1 people find it helpful
Risa t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 89 week(s) ago
Fun, spacious rooms and hotel staff are kind and friendly.
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Others 4 JEN Singapore Orchardgateway by Shangri-La

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