PARKROYAL on Beach Road

It has been a pleasant stay at Parkroyal Beach Road. The services are good, lounge and the restaurant are definitely value for money. Even though the fridge is not working, it has been replaced within 30min. Fast response. Definitely to return when there is good promotion deal

Delicious food in the restaurant hotel

1) Lounge and check-in service is exceptional, special thanks to Christina and team. 2) Breakfast at Ginger. - Missed out my queue for my table. - Staff attitude is poor and giving me attitude while serving me to my table. Didn't get her name since don't have name tag. - My table is being taken up while I'm refilling my food. Overall for 2nd point, service is totally unacceptable. Will seriously reconsider for a stay again.

It was a good stay-lounge services were good, breakfast variety was nice. However, hubby was upset as he was not able to park at the hotel front despite having many spaces. Hence, he had to park near pan pacific serviced suites.

Very good service by the staff. Would book again if the price is right.

Service was impeccable, lounge was really good with the evening cocktails and light refreshments! Quality of breakfast was really good. Rooms are newly renovated and super beautiful. One of the best staycays!

Booked the club premier room thanks to the voucher won on app. Initially the reception mixed up my booking but it was rectified immediately and I was directed to club lounge for check in. Service wise, I'm pretty impressed with their service. Firstly they offered me to stay at the lounge while waiting for the room to be ready. Secondly, when I enquired about the complimentry parking, the staff do not hesitate to provide me with the coupon which is very nice of them. Lastly, their response to my request for additional items to the room was very swift. Room wise, I was expecting to see the Singapore Flyer from my room but I didn't managed to which is fine since I'm pretty satisfied with the room overall. I didn't expect there will be a balcony for this room so I'm pretty satisfied with it. My favorite part of the room are the huge bed, the bathtub, the filtered water tap and the bidet! I finally found a hotel that has a bidet in the room so I'm very happy 😁 The filtered water tap is also a really awesome initiative, it's very environmentally friendly and the water quality is good 👍. Club lounge only offer evening cocktail at 6-8pm. From 11am-4pm, only offer drinks and cookies. However their staff and drink selections are limited. I requested for mocktail but they do not have that option. Also, since the hotel only have 7 floors, the view wise is not that awesome so do take note as well. Breakfast wise, the selections are pretty wide with items from western to asian. My favorite items are the crispy hashbrown, you tiao and surprisingly the chicken congee! The most disappointing has got to be the waffles because its was cold and very flour-ly if you know what I mean. Lastly, the swimming pool is very basic. There's no jacuzzi attached to it. Jacuzzi can be found in the spa but is chargeable. Stream room can be found in the Ladies toilet but you need to register your room number first. No booking required for breakfast, swimming pool and gym.

Very nice hotel. You don't want to go out once you're in.

When we checked in, the housekeeping did not provide an additional toilet roll even though the balance roll is almost finished. The fridge was not working and we call the receptionist, her answer was our fridge is not cold, just cool, only when I said that the fridge is not even cool, she send someone down to check and it is not working so they change it. Indeed their fridge is not cold, my bottled drinks remain at room temperature even after a few hours. Today I left the room for lunch for about 2.5 hrs and housekeeping was not done when we return. This has never happened throughout our staycation with other establishments. We did not request housekeeping, we just gave up on the service provided here. I am writing this feedback in the hotel room, just waiting to check out tomorrow and never returning to this hotel again. This parkroyal is giving other parkroyal hotel a bad name.

Had an amazing time at the club lounge. Fantastic service by the ladies there. Breakfast was dismal but atmosphere and service made up for it.