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Wilby Central Serviced Apartments

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8.7
/10
Very Good
27 reviews

What Guests Say About Their Stay

Elizabeth

10.0
/ 10
Very clean rooms. Great size and room facilities for the price. Location is so central to so many of the tourist locations

Zoran

10.0
/ 10
Great place, everything was neat and clean, staff was great, room was great, everythjng was great overall.

Dan

10.0
/ 10
It was great not a huge room but big enough had a nice kitchen with 2 burner stovetop full size fridge an microwave my room had a balcony. Bed was comfortable cleaning was available breakfast was ok 24 hour access to the coffee room.
In the Area
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15 Queen Street, #01-01 Tan Chong Tower , Bugis, Singapore, 188537

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Wilby Central Serviced Apartments is a apartment is located at Bugis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Wilby Central Serviced Apartments

15 Queen Street, #01-01 Tan Chong Tower , Bugis, Singapore, 188537
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Lobby Wilby Central Serviced Apartments
Lobby 2 Wilby Central Serviced Apartments

Discover More About Wilby Central Serviced Apartments

Overview of Wilby Central Serviced Apartments

Wilby Central Serviced Apartments is a 138-room serviced apartment property spread across 20 floors, according to Traveloka's listing data, with its address at 15 Queen Street, #01-01 Tan Chong Tower, Bugis, Singapore 188537. The building dates from 2010, which is also the most recent renovation year recorded on the listing, and the property is classified as a 4-star apartment-type stay rather than a conventional hotel. That combination of high-rise scale, a modest room count per floor and a self-catering format is the clearest way to understand what the property offers: an apartment-style base in central Singapore with hotel-style front-of-house support.

Because it sits in the Bugis district, the property places guests within the city's central area, in a neighbourhood the listing describes with nearby banking, grocery, supermarket and salon conveniences. Traveloka lists the property under the Bugis city area, which on the platform groups more than a hundred places to stay, so travellers comparing options will find plenty of neighbours. What distinguishes Wilby Central Serviced Apartments from many of those neighbours is the apartment format itself: the listing records a kitchenette, a microwave and a refrigerator among its in-room facilities, which is uncommon among the standard hotels nearby.

The property's own check-in instructions, published on the listing, describe a concierge counter in the lobby that operates 24 hours a day, and they note that concierge staff may carry out a check-in inventory to walk guests through the apartment's features. That small detail says a lot about the style of the stay: it is set up for guests who will actually use the kitchen, appliances and living space, not only sleep there.

Apartment and Unit Types at Wilby Central Serviced Apartments

Traveloka's structured data for Wilby Central Serviced Apartments does not publish a fixed, named room-tier ladder for this property, so this page does not list specific apartment categories, sizes or bed configurations. The units bookable on any given date, together with their occupancy limits and bed details, are shown in the room selection panel on the property page, and that panel is the place to check before you confirm. What the listing does record is a consistent set of in-room facilities, summarised below.

Kitchen and self-catering features

The in-room facilities recorded for Wilby Central Serviced Apartments include a kitchenette, a microwave and a refrigerator. For longer stays this matters: guests can prepare breakfast, store groceries and heat up takeaway from the many eateries in Bugis without relying on a restaurant on site. Exact kitchen fittings can differ between units, so check the description of the specific unit you are booking if you need particular cookware or appliances.

Bathroom and comfort

The listing records both a shower and a bathtub among in-room facilities, along with a hairdryer and air conditioning. As with any multi-unit building, not every unit may be fitted identically, so if a bathtub is important to you, confirm it in the unit details on Traveloka before booking.

Work and entertainment

A desk, a TV and cable TV are listed as in-room facilities, which suits business travellers and anyone who needs to keep up with work while in Singapore. Free WiFi is listed under the property's connectivity facilities, and WiFi is also available in public areas. Room voltage is recorded as 220 volts, so travellers bringing appliances from regions with a different standard should pack a suitable adaptor or converter.

Security in the apartment

An in-room safe is listed among the in-room facilities, giving guests a place to store passports and valuables. This is complemented by 24-hour security recorded among the property's hotel services.

Facilities and Amenities

For an apartment-style property, Wilby Central Serviced Apartments lists a useful set of shared facilities and services. The highlights recorded on Traveloka are grouped below so you can see at a glance what is available on site.

  • Wellness: a hot tub and a sauna are listed under the property's leisure facilities.
  • Connectivity: free WiFi, plus WiFi in public areas.
  • Front of house: a 24-hour receptionist and a concierge, with multilingual staff listed among services.
  • Practical services: laundry service and luggage storage.
  • Safety: 24-hour security and an elevator serving the building.
  • Climate: air conditioning is listed as a general facility.

A couple of items on the listing are worth reading carefully. Parking appears among the public facilities, but the property's parking field on the same listing shows parking as not available, so drivers should confirm arrangements with the property before arrival rather than assume a space. Similarly, an airport transfer with a surcharge appears among shuttle services, while another field on the listing marks airport transfer as unavailable; treat any transfer as something to arrange and confirm directly in advance.

The listing also records that room service is not available and that there are no on-site restaurants or bars. For most apartment guests this is not a drawback, since the kitchenette and the surrounding district cover meals, but it is worth knowing before you arrive late at night expecting a hotel-style menu.

Location and Getting There

Wilby Central Serviced Apartments sits at 15 Queen Street in Bugis, a central district of Singapore that Traveloka's location data places at roughly 1.298 degrees north and 103.853 degrees east. Queen Street runs through the heart of the area, and several of the hotels listed further down this page sit on neighbouring roads such as Middle Road, Short Street, Bencoolen Street, Victoria Street, Beach Road and Jalan Sultan in Kampong Glam, which gives a sense of how compact the surrounding grid is.

Bugis is well connected by Singapore's MRT network and by bus, and taxis and ride-hailing services are widely available throughout the central area. Because walking times depend on the exact route and the weather, check a live map from the Queen Street address for the most convenient station and the current journey time. Most international visitors arrive through Singapore Changi Airport; if you are still planning that leg, you can compare and book flights to Singapore on Traveloka and then connect into the city by MRT, taxi or ride-hailing.

Traveloka's listing notes several everyday conveniences nearby, which is useful for anyone staying more than a night or two:

  • ATM and banking services
  • A supermarket and a grocery store
  • A laundry, in addition to the in-house laundry service
  • A beauty salon and a hair salon
  • A gift shop

Dining near Wilby Central Serviced Apartments

With no restaurant, bar or room service recorded on the listing, dining at Wilby Central Serviced Apartments is a mix of self-catering and eating out. The kitchenette, microwave and refrigerator listed among in-room facilities make it straightforward to keep breakfast items, snacks and drinks in the apartment, and the supermarket and grocery store noted nearby make restocking easy.

Beyond the apartment, Bugis and the neighbouring Kampong Glam area are known for a wide variety of hawker fare, cafes, casual restaurants and shopping-centre food courts, so evening meals rarely require a long trip. Guests who prefer a sit-down breakfast can look to nearby hotels and cafes in the district. If you are building a full itinerary around food and sightseeing, browse things to do and attractions in Singapore on Traveloka to add food tours, attraction tickets and experiences to your stay.

A practical tip for self-caterers: since the property does not list on-site dining, plan your first meal before check-in, especially if you arrive late. The 24-hour concierge counter described in the property's check-in instructions can be a helpful first port of call for local suggestions.

Why Stay at Wilby Central Serviced Apartments

The strongest reason to choose Wilby Central Serviced Apartments is the format. The property pairs a central Bugis address with an apartment-style set-up, and the listing's kitchenette, microwave, refrigerator, desk and in-room safe make it practical for stays measured in weeks as well as nights. Business travellers on project assignments, families who want to cook their own meals and couples who like space to spread out are all well served by this style of accommodation.

The second reason is service around the clock. The property describes its lobby concierge as operating 24 hours a day, and the listing records a 24-hour receptionist and 24-hour security, so late arrivals and early departures are handled without fuss. Multilingual staff are also listed, which helps international guests.

Third, the shared facilities add a touch of downtime that many apartment properties lack: a hot tub and a sauna are listed on site, offering a way to unwind after a day of meetings or sightseeing in Singapore's heat. Finally, the building's 20-floor scale and 138 rooms give it a settled, residential feel rather than the bustle of a large hotel lobby. If you would like to weigh it against other options before deciding, compare other hotels and apartments in Singapore on Traveloka.

Tips for Booking Wilby Central Serviced Apartments on Traveloka

A little preparation makes an apartment stay smoother. These tips are based on the policies and facilities recorded on the Wilby Central Serviced Apartments listing.

  1. Note the check-in and check-out times. Standard check-in is from 15:00 and check-out is by 12:00. If you need earlier access or a later departure, ask the property in advance; luggage storage is listed among its services.
  2. Prepare for the security deposit. The property's check-in instructions state that a security deposit is collected at check-in as a guarantee against incidentals, payable by credit card or cash. Check the current amount on the property page before you travel.
  3. Allow time for the check-in inventory. The concierge may walk you through the apartment's features at check-in, which is a good moment to ask about appliances and building facilities.
  4. Confirm parking and transfers directly. Because the listing shows mixed information on parking and airport transfers, confirm both with the property before arrival.
  5. Check the unit details. Room selection on Traveloka shows the units available for your dates; review occupancy, bed details and in-room features there before paying.
  6. Pack an adaptor if needed. Room voltage is recorded as 220 volts.

Booking through Traveloka lets you see the available units, compare dates and manage your reservation in one place. When you are ready to plan the rest of the trip, head to the Traveloka homepage to bring flights, stays and activities together.

Other Popular Hotels in Bugis

If you would like to compare Wilby Central Serviced Apartments with other well-visited places to stay in Bugis, these nearby properties are also available on Traveloka. Details below come from each property's own Traveloka listing.

Hotel Boss

  • About the hotel: A large 4-star hotel at 500 Jalan Sultan Road, with 1,500 rooms over 19 floors according to its Traveloka listing, built in 2015. It suits travellers who want a wide range of on-site hotel facilities.
  • Rooms: Family rooms are listed; see the property page for the current room line-up.
  • Facilities: Outdoor pool, restaurant, cafe and coffee shop, bar, business centre and meeting facilities, free WiFi.
  • Services: 24-hour receptionist, 24-hour security, concierge, money changer, room service, laundry service, luggage storage.

Hotel 81 Bugis

  • About the hotel: A compact 2-star hotel at 31 Middle Road with 88 rooms over 6 floors, per its listing. A straightforward budget-minded base a short distance from Queen Street.
  • Rooms: Family rooms are listed; check the property page for available room types.
  • Facilities: Free WiFi, air conditioning, elevator, safety deposit box, parking.
  • Services: 24-hour receptionist, 24-hour security, luggage storage, multilingual staff.

PARKROYAL on Beach Road

  • About the hotel: A 4.5-star hotel at 7500 Beach Road with 346 rooms over 7 floors; its listing records a 1971 build year and a 2020 renovation. A good fit for guests who want a pool and spa close to Bugis.
  • Rooms: Family rooms and connecting rooms are listed; see the property page for room categories.
  • Facilities: Outdoor pool and children's pool, spa, sauna and massage, restaurant, bar and poolside bar, meeting facilities, free WiFi.
  • Services: 24-hour receptionist, 24-hour room service, concierge, area shuttle, express check-in and check-out, laundry service.

lyf Bugis Singapore managed by The Ascott Limited

  • About the hotel: A 4-star hotel at 200 Middle Road with 308 rooms over 16 floors, built in 2016 and last renovated in 2024 according to its listing. Its listing records a range of accessibility features.
  • Rooms: Check the property page for the current room types and occupancy.
  • Facilities: Fitness centre, cafe, free WiFi, wheelchair-accessible features including a roll-in shower and accessible bathroom.
  • Services: 24-hour receptionist, 24-hour security, express check-out, laundry service, luggage storage, airport transfer (surcharge).

V Hotel Bencoolen

  • About the hotel: A 4-star hotel at 48 Bencoolen Street with 271 rooms over 10 floors, built in 2013 per its listing. A mid-sized option on Bencoolen Street with an outdoor pool listed.
  • Rooms: See the property page for available room categories.
  • Facilities: Outdoor pool, restaurant with buffet breakfast, accessible bathroom, free WiFi.
  • Services: 24-hour receptionist, 24-hour security, concierge, money changer, laundry service, luggage storage.

Hotel Mi Rochor

  • About the hotel: A 4-star hotel at 89 Short Street with 530 rooms over 14 floors, built in 2023 according to its listing. A newer-build option on Short Street.
  • Rooms: Check the property page for current room types.
  • Facilities: Outdoor pool, restaurant and coffee shop, buffet breakfast, free WiFi.
  • Services: 24-hour receptionist, 24-hour security, concierge, luggage storage, tours.

The Sultan Heritage Hotel

  • About the hotel: A 4-star boutique hotel at 101 Jalan Sultan in Kampong Glam with 61 rooms over 3 floors, built in 2011 per its listing. Ideal for travellers who want to stay among the district's heritage streets.
  • Rooms: See the property page for room categories and occupancy.
  • Facilities: Rooftop terrace, restaurant, free WiFi; minibar and in-room safe listed among in-room facilities.
  • Services: 24-hour receptionist, front desk, laundry service, luggage storage, multilingual staff.

Village Hotel Bugis by Far East Hospitality

  • About the hotel: A 4-star hotel at 390 Victoria Street with 393 rooms over 19 floors; its listing records a 1988 build year and a 2012 renovation. An option for families, with family rooms listed.
  • Rooms: Family rooms and connecting rooms are listed; check the property page for room types.
  • Facilities: Outdoor pool, restaurant with buffet and a la carte dining, banquet and meeting facilities, free WiFi.
  • Services: 24-hour receptionist, 24-hour security, concierge, bellhop, money changer, airport transfer, express check-in and check-out.

All facilities in Wilby Central Serviced Apartments

Bar, Cafe and Lounge Wilby Central Serviced Apartments
Bar, Cafe and Lounge
Fitness Center Wilby Central Serviced Apartments
Fitness Center
Lobby Wilby Central Serviced Apartments
Lobby
Exterior Wilby Central Serviced Apartments
Exterior
Bedroom Wilby Central Serviced Apartments
Bedroom

Things to Do

  • Hot tub
  • Sauna
  • Sauna

Connectivity

  • Free WiFi

General

  • AC

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Wilby Central Serviced Apartments

General Check-in Instructions

Check-in anytime at our 24-hour concierge counter at the lobby. Our concierge operates 24 hours daily and will be available to attend to your needs and requests. If you have any questions, please do not hesitate to let our concierges know and they'll be happy to assist you. A check-in inventory may be done by our concierges to walk and run through our apartment features with you so you may fully enjoy our in-room amenities!
A security deposit of S$500 will be collected upon check-in as a guarantee for any incidentals occurred during your stay. This amount can be paid via credit card or cash.

Additional Policy

Check-in anytime at our 24-hour concierge counter at the lobby. Our concierge operates 24 hours daily and will be available to attend to your needs and requests. If you have any questions, please do not hesitate to let our concierges know and they'll be happy to assist you. A check-in inventory may be done by our concierges to walk and run through our apartment features with you so you may fully enjoy our in-room amenities!
A security deposit of S$500 will be collected upon check-in as a guarantee for any incidentals occurred during your stay. This amount can be paid via credit card or cash.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Wilby Central Serviced Apartments
138
Number of floors in Wilby Central Serviced Apartments
20
Another facilities in Wilby Central Serviced Apartments
Hot tub, Sauna, Sauna, Free WiFi, WiFi in public area

Frequently asked question in Wilby Central Serviced Apartments

Where is Wilby Central Serviced Apartments located?
Wilby Central Serviced Apartments is located at 15 Queen Street, #01-01 Tan Chong Tower, in the Bugis district of central Singapore, postal code 188537. The area has MRT and bus links, a supermarket and grocery store nearby, and many hotels, shophouses and eateries within the surrounding streets.
What are the check-in and check-out times at Wilby Central Serviced Apartments?
Check-in at Wilby Central Serviced Apartments starts from 15:00 and check-out is by 12:00. The property's lobby concierge counter operates 24 hours a day, so late arrivals can still check in, and staff may walk guests through the apartment's features as part of a check-in inventory.
Does Wilby Central Serviced Apartments have a kitchen in the apartments?
Yes. Traveloka's listing for Wilby Central Serviced Apartments records a kitchenette, a microwave and a refrigerator among its in-room facilities, so guests can prepare simple meals and store groceries. Fittings can vary between units, so check the specific unit's details on Traveloka before you book.
How many rooms and floors does Wilby Central Serviced Apartments have?
According to Traveloka's listing data, Wilby Central Serviced Apartments has 138 rooms across 20 floors. The building's recorded build year is 2010, which is also listed as its most recent renovation year. This scale gives the property a quieter, residential feel compared with the larger full-service hotels in Bugis, while still offering a 24-hour receptionist and security.
What facilities are available at Wilby Central Serviced Apartments?
Wilby Central Serviced Apartments lists a hot tub and a sauna among its leisure facilities, along with free WiFi, WiFi in public areas, air conditioning and an elevator. Services include a concierge, a 24-hour receptionist, 24-hour security, laundry service, luggage storage and multilingual staff. The listing does not record a gym or swimming pool, so check the property page for the latest facility list.
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More Reviews from Other Guests in Wilby Central Serviced Apartments

8.8
Very Good
From 25 reviews
Cleanliness

9.6

Room Comfort

9.4

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Traveler Reviews Wilby Central Serviced Apartments

Number of reviews per page
20
40
Top reviews
Elizabeth
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean rooms. Great size and room facilities for the price. Location is so central to so many of the tourist locations
Angie
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent
Zoran
icon-
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Great place, everything was neat and clean, staff was great, room was great, everythjng was great overall.
ROBERT
icon-
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great. Rm. Everything. Clean
Douglas WR
icon-with Partner
with Partner
6.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

This serviced apartment is primarily filled with business travellers. We booked through hotels.com, so our expectations were different than others. This trip was both business and pleasure during. The property was well kept and the apartment had all the amenities needed. The room condition was overall good, but the wallpaper was peeling off and some of the cupboards and drawers had a smell of ant/cockroach spray. The biggest concern is the management and communication at this property. The property did contact me immediately after I booked, but did not mention that a large cash deposit is required. When we checked in, the concierge staff who was responsible for our check-in asked for the cash. They claimed that they cannot do this with credit card. Right after I left my feedback with hotels.com of my check-in experience, they stopped asking for the cash. In addition, I communicated with them after I booked to see if there was any way to access the apartment a few hours early. We booked the apartment for three weeks, so this seemed like a reasonable request. The response was to book an additional night through hotels.com. The concierge staff was not very helpful. There often 3 of them, and if we ever needed anything they always needed to contact someone else. The room check for our checkout also had issues. We booked a time with them based on their availability, but after waiting at the specified time we had to go down to remind them about it.
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Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great location, lovely apartment and staff were very helpful and friendly
Dan
icon-
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

It was great not a huge room but big enough had a nice kitchen with 2 burner stovetop full size fridge an microwave my room had a balcony. Bed was comfortable cleaning was available breakfast was ok 24 hour access to the coffee room.
Joshua
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Super convenient, with loads nearby, and the staff were helpful and friendly.
Coral
8.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Almost everything is pleasant, great serviced apartment experience. Weekdays complimentary breakfast with variety.
Donny
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Overall location is good. But the amenities are lacking. - Bathroom was very small and cheap. Almost no counter space to put anything, and the faucet was awkwardly located at the edge, making washing hands very inconvenient. - The bath tub was old, and hot water wasn’t hot enough to make a hot bath. The drain stopper constantly fell off. - Few outlets, hard to charge everything at once. Facilities - The jacuzzi was badly maintained. Jet didn’t work, many dead leaves and bugs floated in it. Water was only lukewarm. - It was clear that nobody uses the sauna. The rooms were bone dry and didn’t turn on. Overall, it was just OK. The overall lackluster amenities, especially the tiny old bathroom, don’t make me want to book them again.
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Mitchell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

Definitely my go to for Singapore stops. Super helpful staff. Great amenities. Location is perfect for dining and shopping
japanet
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Thank you for everything!! We want stay again:) By tatsuki
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The hotel itself was nice and I would have recommended it, but according to the website the deposit should have been returned within 14 days. When I asked, it was 60 days. It's been a month now and I still haven't received my money back (500SGD), so I can't recommend this hotel, very slow operation.
Momoe
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Clean room, good breakfast and family friendly
Tomoko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

今までシンガポールで色々なサービスアパートメントを利用していますが、こちらの清潔度と交通機関のアクセスは最高です。次回も利用したいと思っています。
Erika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Het appartement had alles wat je nodig had. De liggen was heel centraal.
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Exterior 4 Wilby Central Serviced Apartments

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.