During my visit, I said that I wanted to exchange the voucher, the staff seemed less friendly and complained that the cellphone battery ran out so it would take time to charge it. After a long wait the staff complained again that the network was not good and said that the process was usually problematic. Because the kids have been waiting too long to play, so I asked for the solution, how the staff even suggested buying the manual, while I already bought a voucher for 100 thousand and the grace period was only a week after that expired could not be used. Obviously I am annoyed, even though after a long wait and a long process I can finally exchange the voucher, the point is I am disappointed with the service

Susah untuk meredeem. Saya menunggu sangat lama.

Menyenangkan sekali, putri ku sangat bahagia. Tapi saat menukarkan voucher agak terlalu lama. Dikarenakan operator ticketing tidak mengerti. Dan harus memanggil seniornya dahulu. Overall pelayanan memuaskan. Terima kasih traveloka...