Help Center - Flights

How to Add My Frequent Flyer Number

How to Activate Flight Price Alerts

How to Use Travel Voucher

How to Fill in My Name During Flight Booking

Identity Document Required for Flying

Why couldn’t I find any available flights for my preferred class?

How to Book a Flight

About Travel Voucher

Has insurance been included in the ticket price?

Purchasing Travel Insurance

What flights support the seat selection feature at Traveloka?

Do I have to pay to select my seat?

Am I guaranteed to get the seat that I have reserved?

Are the prices for children and infant different?

May I know which airlines have already included Passenger Service Charge (PSC) or airport tax in their ticket?

How do I get into the Business Class/First Class/Premium lounge at the airport?

How do I request for a flight upgrade?

How do I search for a Business Class flight?

How do I submit special requests before flying Business Class (e.g. special meal)?

Is it possible to downgrade the class?

What are the benefits of flying Business Class?

What is High Flexibility Ticket?