Help Center - General Information

I've only made one booking but I received two e-tickets/vouchers. How can I cancel one of my bookings and get a refund?

I paid the wrong amount

How to Pay for My Booking

Payment Confirmation and Verification

My Payment Proof Is Missing

Claiming Reimbursement for My Business Travel

Why should I enter the one-time password (OTP) to proceed with my transaction? I've never had to do this before.

How will I receive the one-time password (OTP) to complete my payment?

Duplicate Payment for One Purchase

Unsuccessful Credit Card Transaction

How to Find the Latest Promos on Traveloka

Inapplicable Promo Code

How can I obtain a Traveloka coupon?

About Traveloka Coupons

What are the payment methods accepted for SGD Transactions?

Can you tell me more about Traveloka?

Where can I get the Traveloka App?

Why can’t I download Traveloka App on my device?

Is Traveloka App available for BlackBerry or Windows Phone?