ibis Yerevan Center

Excellent

High value experience at this ibis; no frills, but everything in great shape. Only complaint - the bar downstairs is outrageously expensive and you can test your own food there for some reason. Just go around the corner to the millions of spots in the area... Couldn't be more central!

The location was amazing, and the breakfast buffet was excellent. Unfortunately, the front desk experience left a very negative impression. We arrived around 7 a.m., and I understand it was our mistake not to book the room for the night before if we wanted early check-in. However, around 2 p.m. I saw another guest receive their room keys while we were still waiting. I simply said it didn’t seem fair since we’d been there since early morning. Instead of calmly explaining the situation, the receptionist became defensive and responded in a rude tone, saying, “You don’t know when they booked.” I explained that I understood but asked if we could get our room a little earlier since checkout was at noon. She then accused me of being harsh and even made insulting remarks. I was tired and frustrated, but I never insulted her or called her names. I believe she realized the situation wasn’t handled well because she later offered us complimentary drinks (which we never used) and said she upgraded our room. However, it appeared to be the same room type, just on a higher floor. The room itself was also disappointing, with dirty carpets. A front desk employee should help calm frustrated guests, not make the situation worse. It’s unfortunate because the hotel has a great location and breakfast, but the poor customer service overshadowed our stay.

Excellent location right off the main pedestrian street. Modern hotel with nice design and comfortable room.

Best location and very good service

I was reminded that this hotel is only 3 stars and that they “couldn’t help,” but honestly, good service matters more than the star rating. Treating guests kindly and trying to help is what makes people leave 5-star reviews.That’s all other than that it was nice

This hotel was great for location! We could get to everything we needed. The staff were very nice and clean facilities.

Location is good, everything was good and because April is still winter for them there is no AC, room is so hot, I almost got a nose bleed because of the huminidty inside the room. You can only open the window 2 inch, there is almost no air going in, and it is so noisy outside. I won’t recommend this hotel if you want to rest during March and April its too hot! but the location is good.

👍

Good midrange-priced hotel for those looking for nice rooms and various hotel amenities

Very nice hotel, great location, rooms are comfortable and the staff was accommodating. Thank you

Room where we stayed was great with very nice view. Breakfast was amazing with a lot of variety and delicious. Staff are all welcoming and very approachable. Hotel is in the city center so it's easy to do sightseeing without any car. Overall a great experience.

Very small rooms. If you staying for couple days it’s fine. Staff was very good and polite.

Location location location. Not the best property I stayed at, rooms are small but it’s clean, staff is friendly and you can’t beat the location. Definitely recommend unless you are looking for something other than a place to stay.

Staff were friendly and helpful. Room was clean, bed was comfortable.

Great location, new modern hotel with friendly staff.

The room is little small, otherwise everything is perfect the hotel and the location

Nice and accommodating staff Small but functional and clean room smoking is allowed immediately outside the door which is not comfortable when coming or going out the door very central & safe

Staff

The property was in a central location which was great for shopping, eating and touring. The only thing I was disappointed with was the size of the room which had no room for unpacking suit cases. Otherwise if you don't mind leaving mostly out of your suitcase it works out great. the staff was friendly and professional.