Bridgeview Hotel Willoughby

Hotels
7.8
/10
Pleasant
247 reviews

What Guests Say About Their Stay

Harley
10.0
/ 10
Beautiful area, close to everything you'd want in Sydney and the hotel itself has great food and drinks downstairs. The staff were also incredibly helpful and welcoming. I'll be staying here again next time i'm in town
Rhett
10.0
/ 10
The staff at this pub are just wonderful, cannot do enough for you. The food was really good too, as was the convenience of going to the bar for a drink. Pretty good and recommended!
Cal
10.0
/ 10
Staff in the dining bar were absolutely lovely and so helpful. The food was delicious. Only complaint is the hallways to the rooms echo so much, you can hear every door open and close and every move made in the kitchen.
In the Area
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580 Willoughby Rd, Willoughby, Willoughby, Sydney, New South Wales, Australia, 2068

Main Facilities

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AC
Restaurant
Parking
WiFi
Bridgeview Hotel Willoughby is located in area / city Willoughby. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bridgeview Hotel Willoughby

580 Willoughby Rd, Willoughby, Willoughby, Sydney, New South Wales, Australia, 2068
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Lobby Bridgeview Hotel Willoughby
Bedroom 2 Bridgeview Hotel Willoughby

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Bridgeview Hotel Willoughby Rates per Night

Bridgeview Hotel Willoughby room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Bridgeview Hotel Willoughby hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Bridgeview Hotel Willoughby Location & Address

Bridgeview Hotel Willoughby is located at 580 Willoughby Rd, Willoughby, Willoughby, Sydney, New South Wales, Australia, 2068. It's situated in the Sydney area of Australia, known for its vibrant atmosphere and diverse culinary scene. The hotel is approximately 9 km from the city center.

How to go to Bridgeview Hotel Willoughby from Airport

Planning your hotel transfer from the airport to hotel? Here's a breakdown of how to get to Bridgeview Hotel Willoughby from Sydney Airport, ensuring a smooth and stress-free journey. We'll cover various options to suit your budget and time constraints.

  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey time of around 30-45 minutes, depending on traffic. This is the most convenient but also the most expensive choice.
  • Ride Hailing (Convenient):

    Ride Hailing services offer a similar experience to taxis, often with fixed pricing. You can book a ride through the app upon arrival. The travel time is comparable to a taxi.
  • Train (Most Affordable):

    Take the Airport Link train from the airport to Chatswood Station. From Chatswood Station, you can take a bus or taxi to Bridgeview Hotel Willoughby. This is the most affordable option but involves transfers and takes approximately 1 hour.
  • Bus (Budget-Friendly):

    Several bus routes connect the airport to different parts of Sydney. You'll need to research the specific routes that pass near Bridgeview Hotel Willoughby and transfer accordingly. This is a budget-friendly option but can be time-consuming.

Tips:

For the most convenient route, consider a taxi or Ride Hailing service if your budget allows. If you're looking to save money, the train is a good option, but be prepared for transfers. Pre-booking an airport transfer can also ensure a hassle-free arrival.

Bridgeview Hotel Willoughby Reviews & Summary

Looking for all about hotel Bridgeview Hotel Willoughby? Before you book your stay, it's always a good idea to check out hotel reviews. These reviews offer valuable insights into the experiences of other guests, helping you make an informed decision.

Guests consistently praise the Bridgeview Hotel Willoughby for its comfortable rooms, friendly staff, and convenient location. Many appreciate the stunning views from the rooms and the hotel's proximity to local attractions. The hotel's standout feature is its rooftop terrace, offering panoramic views of the city skyline. One recent review stated, "The Bridgeview Hotel Willoughby exceeded my expectations! The staff were incredibly helpful, the room was spotless, and the views were breathtaking. I highly recommend this hotel."

Bridgeview Hotel Willoughby Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Bridgeview Hotel Willoughby offers a variety of hotel room type to cater to different needs and preferences. Understanding the categories of hotel rooms available will help you select the perfect accommodation for your trip.

  • Standard Room:

    A comfortable and well-equipped room, ideal for solo travellers or couples. Offers a choice of smoking or non-smoking rooms.
  • Deluxe Room:

    A more spacious room with enhanced amenities, including a bathtub. Non-smoking only.
  • Executive Suite:

    A luxurious suite with a separate living area and stunning city views. Features both a bathtub and bidet. Non-smoking only.
  • Family Room:

    A larger room designed to accommodate families, with multiple beds and ample space. Non-smoking only.
  • Pet-Friendly Room:

    Limited availability, advance booking required. Additional charges apply (SGD 50 per night).

Hotel Facilities in Bridgeview Hotel Willoughby

Hotel amenities can make or break a trip. Bridgeview Hotel Willoughby boasts a range of hotel facilities designed to enhance your stay and provide a comfortable and convenient experience. From leisure activities to practical services, the hotel has something for everyone.

  • Rooftop Swimming Pool:

    Enjoy a refreshing swim with panoramic city views. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Business Centre:

    Equipped with computers, printers, and meeting rooms. Available 24 hours, extra fees apply for meeting room usage (SGD 30 per hour).
  • Kids' Club:

    A dedicated play area for children with supervised activities. Open from 9:00 AM to 5:00 PM.
  • On-site Parking:

    Secure parking available for guests. Charges apply (SGD 25 per day).
  • Free Wi-Fi:

    Stay connected throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Bridgeview Hotel Willoughby

A great hotel buffet or restaurant can be a highlight of your stay. Bridgeview Hotel Willoughby offers a variety of dining options, including a hotel restaurant and a cozy hotel cafe, catering to different tastes and preferences. Whether you're looking for a hearty breakfast, a quick lunch, or a delicious dinner, you'll find something to satisfy your cravings.

  • The Bridge Restaurant:

    Offers a diverse menu of international cuisine, with a focus on fresh, local ingredients. Open for breakfast, lunch, and dinner.
  • The Coffee Nook:

    A casual cafe serving coffee, pastries, and light snacks. Open from 7:00 AM to 6:00 PM.
  • Breakfast Buffet:

    Enjoy a wide selection of hot and cold dishes, including eggs, bacon, cereal, and fruit. Available daily from 6:30 AM to 10:00 AM. Price: SGD 40 per person.
  • Signature Dish:

    Try the Grilled Barramundi with Lemon Butter Sauce, a local favourite.

Bridgeview Hotel Willoughby Airport pickups and How to Book

Looking for hotels with airport shuttle services? Bridgeview Hotel Willoughby offers a convenient hotel to airport transfer service to ensure a smooth and stress-free arrival and departure. This service can save you time and hassle, especially if you're unfamiliar with the area.

Bridgeview Hotel Willoughby offers airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance. Provide your flight details (arrival time, flight number, and airline) and the number of passengers. The hotel will confirm your booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a new city. Bridgeview Hotel Willoughby is well-connected to Sydney's public transport network, with several MRT nearby and bus stops nearby, making it easy to get around.

  • Chatswood Station (MRT):

    Approximately 2 km from the hotel. Serves the T1 North Shore Line.
  • Victoria Avenue Bus Stop:

    Located directly outside the hotel. Serviced by multiple bus routes to various destinations in Sydney.

To use public transport in Sydney, you'll need an Opal card. You can purchase an Opal card at train stations, convenience stores, and newsagents. Simply load the card with credit and tap on and off at the beginning and end of your journey.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Sydney offers a plethora of nearby places to go and nearby sightseeing places that are perfect for families and kids. From iconic landmarks to interactive museums, there's something to entertain everyone.

  • Taronga Zoo (8 km):

    Home to over 4,000 animals from around the world. Entry price: SGD 50 per adult, SGD 30 per child.
  • Sydney Opera House (9 km):

    Take a tour of this iconic landmark or catch a performance. Tour price: SGD 42 per adult, SGD 22 per child.
  • Royal Botanic Garden Sydney (9.5 km):

    Explore beautiful gardens and enjoy stunning harbour views. Free entry.
  • SEA LIFE Sydney Aquarium (10 km):

    Discover a fascinating underwater world. Entry price: SGD 46 per adult, SGD 33 per child.
  • Luna Park Sydney (11 km):

    A historic amusement park with rides and games for all ages. Entry price varies depending on rides.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Bridgeview Hotel Willoughby (Sydney)

Exploring the local food scene is a must when travelling. Bridgeview Hotel Willoughby is surrounded by a variety of nearby dining options, from cozy cafes to delicious local restaurants. Whether you're craving a quick bite or a sit-down meal, you'll find something to satisfy your taste buds.

Cafes/Restaurants:

  • The Grounds of Alexandria:

    A popular cafe and garden with a rustic atmosphere.
  • Bills Darlinghurst:

    Known for its ricotta hotcakes and delicious breakfast options.
  • Pancakes on the Rocks:

    A Sydney institution serving a variety of sweet and savoury pancakes.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    A flaky pastry filled with sausage meat.
  • Chiko Roll:

    A deep-fried roll filled with meat and vegetables.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near Bridgeview Hotel Willoughby (Sydney)

Indulge in some retail therapy at the various shops near me in Sydney. Bridgeview Hotel Willoughby is conveniently located near several shopping destinations, from bustling malls to unique markets. Whether you're looking for souvenirs, designer goods, or everyday essentials, you'll find it all nearby.

  • Westfield Chatswood:

    A large shopping mall with a wide range of department stores, boutiques, and restaurants.
  • Queen Victoria Building:

    A historic building housing a variety of shops and cafes.
  • The Rocks Markets:

    A weekend market offering unique crafts, souvenirs, and food stalls.

Other Places to Stay Near Bridgeview Hotel Willoughby

Looking for alternative accommodations? Sydney offers a wide range of hotels to suit every budget and preference. Whether you're seeking luxury, affordability, or something in between, you'll find the perfect place to stay nearby.

Luxury/5–6 Star Hotels Nearby:

  • Park Hyatt Sydney:

    Offers stunning views of the Sydney Opera House and Harbour Bridge.
  • Four Seasons Hotel Sydney:

    Located in the heart of the city with luxurious amenities.
  • Shangri-La Hotel, Sydney:

    Boasts panoramic city views and world-class dining.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • The Grace Hotel:

    A heritage-listed hotel with a stylish and modern design.
  • Amora Hotel Jamison Sydney:

    Offers spacious rooms and a rooftop pool.
  • Vibe Hotel Sydney:

    A contemporary hotel with a vibrant atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • ibis Sydney World Square:

    A budget-friendly hotel in a central location.
  • Travelodge Hotel Sydney:

    Offers comfortable and convenient accommodations.
  • Metro Hotel Marlow Sydney Central:

    A simple and affordable hotel near public transport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Finding the perfect hotel can be a daunting task, but with the right information, you can make an informed decision and enjoy a memorable stay. Bridgeview Hotel Willoughby offers a comfortable and convenient base for exploring Sydney, with its well-appointed rooms, excellent facilities, and convenient location. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience all that Sydney has to offer. Book your stay at Bridgeview Hotel Willoughby through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today! book cheap hotels in Australia and discover cheap hotels nearby.

All facilities in Bridgeview Hotel Willoughby

Lobby Bridgeview Hotel Willoughby
Lobby
Accommodation Services Bridgeview Hotel Willoughby
Accommodation Services
Bedroom Bridgeview Hotel Willoughby
Bedroom
Others Bridgeview Hotel Willoughby
Others
In-room Bathroom Bridgeview Hotel Willoughby
In-room Bathroom

In-room Facilities

  • Shower
  • TV
  • Desk
  • Cable TV

Public Facilities

  • WiFi in public area
  • Parking
  • Restaurant

General

  • AC
  • Non-smoking room

Hotel Services

  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Bridgeview Hotel Willoughby

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 21:00
Check-out:
08:00 - 10:00

Required Documents

Upon check-in, you are required to bring ID Card, mobile phone contact number and email address. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 21:00 - to 08:00 - 10:00
Available rooms at Bridgeview Hotel Willoughby
16
Number of floors in Bridgeview Hotel Willoughby
2
Another facilities in Bridgeview Hotel Willoughby
Shower, TV, Desk, Cable TV, WiFi in public area

Frequently asked question in Bridgeview Hotel Willoughby

What are available facilities at Bridgeview Hotel Willoughby?
There are top facilites at Bridgeview Hotel Willoughby such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bridgeview Hotel Willoughby?
The standard check-in time at Bridgeview Hotel Willoughby is starting from 14:00 - 21:00 while the latest check-out time is at 08:00 - 10:00
What is the star rating of Bridgeview Hotel Willoughby
Bridgeview Hotel Willoughby has a 3.0-star rating.
How many floors does Bridgeview Hotel Willoughby have?
Bridgeview Hotel Willoughby has 2.
How many rooms are available at Bridgeview Hotel Willoughby
Bridgeview Hotel Willoughby has 16.
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More Reviews from Other Guests in Bridgeview Hotel Willoughby

7.8
Pleasant
From 244 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bridgeview Hotel Willoughby

Number of reviews per page
20
40
Top reviews
Doina
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Affordable, near transportation. Common bathrooms not a problem, all clean and updated. Excellent dining and bar. Old charming style.
Bill
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food good, room comfortable.
Bill
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff kindness, cleanness, rooms well equipped, good room service
Craig
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent value for money a
Doug
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Although some of the hotel had been renovated the shared bathroom was tired and needed an overhaul. Attention to windows, frames and blinds required.
John
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

.
Rebecca
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Extra pillows, comfy bed,
Naree
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

An enjoyable stay. I loved the stain glass windows. The good at the bistro was fab. It would be good to fix up the exterior parts of the hotel because it is a great place.
Tursun
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Friendly staff and price
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely pub and great staff. Mattresses in need of replacement, not very comfortable sinking off to one side
Mariia
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rating: ★★★☆☆ We booked a room with two separate beds through Expedia, but when we arrived, we were told that such an option didn’t actually exist at the hotel. Instead, we were given a room with one shared bed, as it was the only available option in our price range. Also, keep in mind that the shower and toilet are shared and located in the hallway, which might be inconvenient for some guests. Pros: ✔ Very comfortable mattress—we slept really well. ✔ Excellent on-site restaurant: you can have breakfast, lunch, and dinner without needing to go elsewhere. ✔ Friendly staff, though you might have to wait a bit before someone shows up at the front desk. Cons: ✖ Misleading booking information—double-check before reserving. ✖ Shared facilities on the floor. Overall, if you’re okay with these minor inconveniences, it’s a decent budget-friendly option with great food and a comfortable bed.
Read More
Geoff
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

.teas and coffee facilities could be impressive
Ashley
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I’m a bit disappointed with my experience here. I had hoped this would become my go-to place whenever I’m working in Willoughby, but my most recent stay was not as good as the previous ones. During my first stay, I asked the manager what benefits regular guests might receive, as I often have long shifts in Willoughby. The manager told me that for regulars, the process was simple: book your stay, check in, and they’d waive the bond. I thought that sounded great, and during my second stay, the bond was indeed waived. However, on my recent stay, I was charged the bond, which was frustrating. The manager I dealt with this time was not as friendly or accommodating as the previous ones. What really bothered me, though, was that the day after checking out, I received a phone call asking me to prove that I had paid for my accommodation. Considering the payment was processed before I even received my key and was handled by the same person who called me, this seemed unnecessary and unprofessional. I had to send over a bank statement to confirm payment, which I didn’t think should be my responsibility. I also sent an email expressing my dissatisfaction, but I never received a response—no apology, no acknowledgment, not even a “thank you for your feedback.” The manager I dealt with was named Mark, and I’m genuinely disappointed by the lack of follow-up or courtesy. The rooms are not the best, aircon doesn’t work amazing but I thought I can live with that if I’m looked after, unfortun
Read More
Tanja
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Loved this would be better if they sold breakfast
Geraldo
icon-Leisure
Leisure
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room had no windows or bar fridge. Outdoor smoking area with music blasting was outside my bedroom. Dodgy Aircon. Would not recommend!!!!!!
Geoff
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

.
Verified traveler
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Clean comfortable are best features . Some damaged or missing tiles in bathroom, lack of soap in dispensers and flat batteries in room remotes
Ashley
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff were great here, very friendly accomodating and helpful.
Harley
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful area, close to everything you'd want in Sydney and the hotel itself has great food and drinks downstairs. The staff were also incredibly helpful and welcoming. I'll be staying here again next time i'm in town
Kerry William
icon-Business
Business
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

45 Steps to reach my room, I am 77 and was not told of this prior to booking, in 7 days my room was not touched except the 6th day the bin was emptied, the photo on their website is misleading. I had to step into a bath to have a shower, not good for my age group.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Restaurant 4 Bridgeview Hotel Willoughby

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 244 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bridgeview Hotel Willoughby

Number of reviews per page
20
40
Top reviews
Doina
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Affordable, near transportation. Common bathrooms not a problem, all clean and updated. Excellent dining and bar. Old charming style.
Bill
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food good, room comfortable.
Bill
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff kindness, cleanness, rooms well equipped, good room service
Craig
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent value for money a
Doug
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Although some of the hotel had been renovated the shared bathroom was tired and needed an overhaul. Attention to windows, frames and blinds required.
John
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

.
Rebecca
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Extra pillows, comfy bed,
Naree
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

An enjoyable stay. I loved the stain glass windows. The good at the bistro was fab. It would be good to fix up the exterior parts of the hotel because it is a great place.
Tursun
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Friendly staff and price
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Lovely pub and great staff. Mattresses in need of replacement, not very comfortable sinking off to one side
Mariia
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rating: ★★★☆☆ We booked a room with two separate beds through Expedia, but when we arrived, we were told that such an option didn’t actually exist at the hotel. Instead, we were given a room with one shared bed, as it was the only available option in our price range. Also, keep in mind that the shower and toilet are shared and located in the hallway, which might be inconvenient for some guests. Pros: ✔ Very comfortable mattress—we slept really well. ✔ Excellent on-site restaurant: you can have breakfast, lunch, and dinner without needing to go elsewhere. ✔ Friendly staff, though you might have to wait a bit before someone shows up at the front desk. Cons: ✖ Misleading booking information—double-check before reserving. ✖ Shared facilities on the floor. Overall, if you’re okay with these minor inconveniences, it’s a decent budget-friendly option with great food and a comfortable bed.
Read More
Geoff
icon-Business
Business
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

.teas and coffee facilities could be impressive
Ashley
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I’m a bit disappointed with my experience here. I had hoped this would become my go-to place whenever I’m working in Willoughby, but my most recent stay was not as good as the previous ones. During my first stay, I asked the manager what benefits regular guests might receive, as I often have long shifts in Willoughby. The manager told me that for regulars, the process was simple: book your stay, check in, and they’d waive the bond. I thought that sounded great, and during my second stay, the bond was indeed waived. However, on my recent stay, I was charged the bond, which was frustrating. The manager I dealt with this time was not as friendly or accommodating as the previous ones. What really bothered me, though, was that the day after checking out, I received a phone call asking me to prove that I had paid for my accommodation. Considering the payment was processed before I even received my key and was handled by the same person who called me, this seemed unnecessary and unprofessional. I had to send over a bank statement to confirm payment, which I didn’t think should be my responsibility. I also sent an email expressing my dissatisfaction, but I never received a response—no apology, no acknowledgment, not even a “thank you for your feedback.” The manager I dealt with was named Mark, and I’m genuinely disappointed by the lack of follow-up or courtesy. The rooms are not the best, aircon doesn’t work amazing but I thought I can live with that if I’m looked after, unfortun
Read More
Tanja
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Loved this would be better if they sold breakfast
Geraldo
icon-Leisure
Leisure
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room had no windows or bar fridge. Outdoor smoking area with music blasting was outside my bedroom. Dodgy Aircon. Would not recommend!!!!!!
Geoff
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

.
Verified traveler
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Clean comfortable are best features . Some damaged or missing tiles in bathroom, lack of soap in dispensers and flat batteries in room remotes
Ashley
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff were great here, very friendly accomodating and helpful.
Harley
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful area, close to everything you'd want in Sydney and the hotel itself has great food and drinks downstairs. The staff were also incredibly helpful and welcoming. I'll be staying here again next time i'm in town
Kerry William
icon-Business
Business
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

45 Steps to reach my room, I am 77 and was not told of this prior to booking, in 7 days my room was not touched except the 6th day the bin was emptied, the photo on their website is misleading. I had to step into a bath to have a shower, not good for my age group.
Number of reviews per page
20
40