Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

Hotels
8.6
/10
Very Good
995 reviews

What Guests Say About Their Stay

A***s
9.7
/ 10
Friendly staff, sunset, beach, nice pool, and beautiful view. And they have the best chili crab!
Steven
10.0
/ 10
I only booked because I had to stay in Surfers Paradise at short notice for two days. I was so impressed that I am going back next month for a mini vacation. This is a beautiful hotel in a great location. The staff are absolutely wonderful. Polite and friendly and efficient.
Cecilia
10.0
/ 10
We had an excellent stay this hotel, from the moment we checked in the staff was friendly, professional, and genuinely attentive. The service was outstanding every request was handled promptly. I would highly recommend this hotel
Gail
10.0
/ 10
We love Crowne Plaza and have stayed several times just this year. No fuss, reception staff so very very polite, helpful and courteous. We only ever stay at Crowne Plaza. Keep up the excellent service.
In the Area
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2807 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
Parking
WiFi
Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel is located in area / city Surfers Paradise. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

2807 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Crowne Plaza SURFERS PARADISE, an IHG Hotel Rates per Night

Crowne Plaza SURFERS PARADISE, an IHG Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Crowne Plaza SURFERS PARADISE, an IHG Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Crowne Plaza SURFERS PARADISE, an IHG Hotel Location & Address

Crowne Plaza SURFERS PARADISE, an IHG Hotel is located at 2807 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland, Australia, 4217. It's situated in the Gold Coast area of Australia, known for its vibrant nightlife and stunning beaches. The hotel is approximately 3 km from the city center.

How to go to Crowne Plaza SURFERS PARADISE, an IHG Hotel from Airport

Figuring out the best way to get from the airport to your hotel can be a bit of a puzzle. Luckily, there are several options for a smooth hotel transfer from Gold Coast Airport (OOL) to Crowne Plaza SURFERS PARADISE, an IHG Hotel. Here's a breakdown to help you choose:

  • Taxi (most direct): A taxi offers a door-to-door service, taking you directly to the hotel. It's the fastest option but also the most expensive.
  • Ride Hailing (convenient): Ride Hailing services offer a similar experience to taxis, often at a slightly lower price. You can book a ride through their app upon arrival.
  • Airport Shuttle (budget-friendly): Several shuttle companies operate from Gold Coast Airport, offering shared rides to hotels in Surfers Paradise. This is a more affordable option, but it may involve waiting for other passengers and making multiple stops.
  • Public Bus (cheapest): The 777 bus route connects Gold Coast Airport to Broadbeach South station, where you can transfer to the G:link tram. Take the tram to Cavill Avenue station, which is a short walk from the hotel. This is the cheapest option but also the slowest.
  • Rental Car (freedom): If you plan to explore the Gold Coast extensively, renting a car might be a good option. The airport has several car rental agencies.

Tips:

For the most convenient route, consider a ride hailing service or taxi if budget isn't a concern. If you're looking to save money, the public bus and tram combination is a viable option, but be prepared for a longer journey.

Crowne Plaza SURFERS PARADISE, an IHG Hotel Reviews & Summary

Looking for all about hotel Crowne Plaza SURFERS PARADISE, an IHG Hotel? This popular hotel consistently receives positive hotel reviews, making it a top choice for travellers visiting the Gold Coast. Guests rave about its prime location, comfortable accommodations, and excellent service.

What guests love most about this hotel is its proximity to the beach and the vibrant Surfers Paradise entertainment district. The hotel also boasts stunning ocean views from many of its rooms. A standout feature is the hotel's revolving restaurant, Four Winds 360°, offering panoramic views of the Gold Coast. Here's a short review to encourage bookings: "Fantastic location, amazing views, and friendly staff. Highly recommend!"

Crowne Plaza SURFERS PARADISE, an IHG Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Crowne Plaza SURFERS PARADISE, an IHG Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:

  • Standard Room: Comfortable and well-equipped, perfect for solo travellers or couples. Available with city or ocean views. Non-smoking rooms only.
  • Deluxe Room: More spacious than the standard room, often with a balcony. Offers city or ocean views. Bathtub available in some rooms. Non-smoking rooms only.
  • Ocean View Suite: Luxurious suites with separate living areas and stunning ocean views. Feature a bathtub and shower. Non-smoking rooms only.
  • Family Room: Designed for families, with extra space and bedding options. Non-smoking rooms only.
  • Accessible Room: Designed for guests with mobility needs, featuring wider doorways and accessible bathrooms. Non-smoking rooms only.

The hotel is not pet-friendly.

Hotel Facilities in Crowne Plaza SURFERS PARADISE, an IHG Hotel

Hotel amenities can significantly enhance your travel experience. Crowne Plaza SURFERS PARADISE, an IHG Hotel offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay for guests of all ages. Here's a list of what you can expect:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre: Stay active during your trip with access to the hotel's well-equipped fitness centre. Open 24 hours.
  • Four Winds 360° Revolving Restaurant: Indulge in a unique dining experience with panoramic views of the Gold Coast. (See restaurant details below)
  • Kids' Club: Keep the little ones entertained with supervised activities at the Kids' Club. Open during school holidays.
  • Business Centre: Stay connected and productive with access to the hotel's business centre. Open 24 hours.
  • Concierge Service: Get assistance with tours, transportation, and other arrangements from the helpful concierge team.
  • Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • Parking: On-site parking is available for a fee.

Hotel Buffet or Restaurant/Cafe in Crowne Plaza SURFERS PARADISE, an IHG Hotel

A great hotel buffet or restaurant can be a highlight of any trip. Crowne Plaza SURFERS PARADISE, an IHG Hotel boasts several dining options, including a revolving restaurant and a casual cafe. Here's a closer look at the hotel's culinary offerings:

  • Four Winds 360° Revolving Restaurant: This signature hotel restaurant offers a unique dining experience with panoramic views of the Gold Coast. Serves modern Australian cuisine. Open for dinner from 6:00 PM to 10:00 PM. Expect to pay around SGD 80 per person. Signature dish: Seared scallops with cauliflower puree.
  • Bistro One46: A casual dining option serving breakfast, lunch, and dinner. Offers a buffet breakfast and an à la carte menu. Buffet breakfast is approximately SGD 40 per person. Open from 6:30 AM to 10:00 PM.
  • Chapter IV: A stylish bar and lounge offering a range of cocktails, wines, and light snacks. Open from 4:00 PM to late.

Crowne Plaza SURFERS PARADISE, an IHG Hotel Airport pickups and How to Book

Arranging a hotel to airport transfer can save you time and hassle. Crowne Plaza SURFERS PARADISE, an IHG Hotel does not directly offer airport pick-up services. However, the concierge can assist you in booking a private car or shuttle service. To book, simply contact the hotel directly at least 24 hours in advance of your arrival.

Nearby MRT Station & Bus Stops

Knowing the nearby MRT station and bus stops can make getting around a breeze. While the Gold Coast doesn't have an MRT system, it has an extensive bus network and the G:link tram. Here are some nearby options:

  • Cavill Avenue G:link Station: Approximately a 5-minute walk from the hotel.
  • Surfers Paradise North G:link Station: Approximately a 10-minute walk from the hotel.
  • Bus stops along Gold Coast Highway: Numerous bus stops are located along the Gold Coast Highway, providing access to various destinations.

To use the bus and tram network, you can purchase a Go Card, which is a rechargeable smart card. Go Cards can be purchased and topped up at convenience stores, train stations, and tram stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? The Gold Coast is packed with nearby places to go and nearby sightseeing places, making it an ideal destination for a family holiday. Here are some kid-friendly things to see nearby:

  • Sea World: (6 km from hotel) A marine park with animal shows, rides, and exhibits. Entry price: Approximately SGD 95 per adult, SGD 75 per child.
  • Warner Bros. Movie World: (20 km from hotel) A theme park with movie-themed rides and attractions. Entry price: Approximately SGD 95 per adult, SGD 75 per child.
  • Dreamworld: (25 km from hotel) A theme park with a variety of rides, shows, and animal exhibits. Entry price: Approximately SGD 90 per adult, SGD 70 per child.
  • Currumbin Wildlife Sanctuary: (25 km from hotel) A wildlife sanctuary where you can see native Australian animals up close. Entry price: Approximately SGD 40 per adult, SGD 30 per child.
  • Surfers Paradise Beach: (Right outside the hotel!) Enjoy swimming, surfing, and building sandcastles on this iconic beach. Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Crowne Plaza SURFERS PARADISE, an IHG Hotel (Gold Coast)

Exploring the nearby dining scene is a must when visiting the Gold Coast. From trendy cafes to local restaurants, there's a food eatiries near me to satisfy every craving. Here are some nearby dining options to consider:

Cafes/Restaurants:

  • Hard Rock Cafe Surfers Paradise: (5-minute walk) Enjoy classic American cuisine and live music in a rock 'n' roll atmosphere.
  • Vapiano Surfers Paradise: (3-minute walk) A casual Italian restaurant where you can customize your pasta and pizza dishes.
  • Betty's Burgers & Concrete Co.: (7-minute walk) A popular burger joint serving delicious burgers, fries, and frozen custard.

Local Street Food:

  • Meat pies: A savoury pie filled with meat and gravy.
  • Fish and chips: A classic takeaway dish consisting of battered fish and fried potatoes.
  • Sausage rolls: A flaky pastry filled with sausage meat.
  • Chiko Roll: A deep-fried roll filled with meat and vegetables.
  • Lamingtons: A sponge cake coated in chocolate and coconut.

Shopping places near Crowne Plaza SURFERS PARADISE, an IHG Hotel (Gold Coast)

Indulge in some retail therapy at the nearby shopping destinations. The Gold Coast offers a variety of shops near me, from department stores to malls near hotel, catering to all tastes and budgets. Here are some shopping places near Crowne Plaza SURFERS PARADISE, an IHG Hotel:

  • Pacific Fair Shopping Centre: (10-minute drive) A large shopping mall with a wide range of department stores, boutiques, and restaurants.
  • The Oasis Shopping Centre: (5-minute walk) A smaller shopping centre with a selection of shops and restaurants.
  • Cavill Avenue: (Right outside the hotel!) A pedestrian street lined with shops, restaurants, and entertainment venues.

Other Places to Stay Near Crowne Plaza SURFERS PARADISE, an IHG Hotel

If Crowne Plaza SURFERS PARADISE, an IHG Hotel is fully booked or you're looking for alternative accommodations, there are plenty of other options nearby. Here's a selection of affordable hotels nearby to suit different budgets and preferences:

Luxury/5–6 star hotels nearby:

  • The Langham, Gold Coast: A luxurious hotel with stunning ocean views and world-class amenities.
  • JW Marriott Gold Coast Resort & Spa: A family-friendly resort with a lagoon pool, spa, and multiple dining options.
  • Peppers Soul Surfers Paradise: A stylish hotel with spacious apartments and panoramic ocean views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:

  • Novotel Surfers Paradise: A modern hotel with a swimming pool, restaurant, and bar.
  • Mantra Circle on Cavill: A centrally located hotel with spacious apartments and stunning city views.
  • QT Gold Coast: A trendy hotel with a retro-chic design and a vibrant atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:

  • BreakFree Acapulco: A budget-friendly hotel with a swimming pool and BBQ area.
  • Mantra on View Hotel: A comfortable hotel with a restaurant and bar.
  • Paradise Resort Gold Coast: A family-friendly resort with a water park and kids' club.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Finding the perfect hotel for your Gold Coast getaway is essential for a memorable trip. With its prime location, comfortable accommodations, and excellent facilities, Crowne Plaza SURFERS PARADISE, an IHG Hotel is a popular choice for travellers. Check hotel availability and make your hotel reservations today!

Ready to experience the best of the Gold Coast? Don't delay your room booking! Book your stay at Crowne Plaza SURFERS PARADISE, an IHG Hotel through Traveloka for the best deals and a seamless booking experience. Plus, explore other options to book cheap hotels in Australia or find cheap hotels nearby for your next adventure.

All facilities in Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

Bar, Cafe and Lounge Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Bar, Cafe and Lounge
Fitness Center Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Fitness Center
Functional Hall Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Functional Hall
Common Space Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Common Space
Lobby Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Lobby

Things to Do

  • Casino
  • Outdoor pool
  • Fitness center

Public Facilities

  • WiFi in public area
  • Room service

Hotel Services

  • Laundry service
  • Concierge

Kids and Pets

  • Babysitting

Food and Drinks

  • Bar

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

General

  • Swimming pool

In-room Facilities

  • TV

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
No pets allowed. Guide Dogs accepted.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
269
Number of floors in Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
24
Another facilities in Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Casino, Outdoor pool, Fitness center, WiFi in public area, Room service

Frequently asked question in Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

What are available facilities at Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel?
There are top facilites at Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel?
The standard check-in time at Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel has a 5.0-star rating.
How many floors does Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel have?
Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel has 24.
How many rooms are available at Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel
Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel has 269.
See All

More Reviews from Other Guests in Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

8.6
Very Good
From 982 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and great view
Chris
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I only booked because I had to stay in Surfers Paradise at short notice for two days. I was so impressed that I am going back next month for a mini vacation. This is a beautiful hotel in a great location. The staff are absolutely wonderful. Polite and friendly and efficient.
Bernadette
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Massive fight in the foyer then couldn’t sleep at all due to kids partying next door. I complained to security who told them to whiten down which they did. Great hotel other than feeling unsafe. Will stay elsewhere next time
Cecilia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an excellent stay this hotel, from the moment we checked in the staff was friendly, professional, and genuinely attentive. The service was outstanding every request was handled promptly. I would highly recommend this hotel
Vincent
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
David
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room. size was very good but the room was tired. Furniture showed signs of wear, cupboard door over fridge had loose hinges, toilet leaked TV did not work. Compared to other Crowne Plaza hotels that we have stayed in this one was not up to standard and definitely did not merit the price charged
Graham
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, fabulous views.
Basil
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
Wilson
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very spacious rooms and decent quality. The only issue was the bed linen was not good, it was as hard as paper. Probably time to update.
Gail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love Crowne Plaza and have stayed several times just this year. No fuss, reception staff so very very polite, helpful and courteous. We only ever stay at Crowne Plaza. Keep up the excellent service.
Fiona
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff, very clean facilities
Matthew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very Disappointing stay in the room except for the view that we paid an extra $81 p/p per night for . Our 3 night stay in our room consisted of no tv working ( except SBS only) due to an internet problem that the tv needs to work and couldn’t resolve throughout our entire stay so we ended up using our own data at our cost. The aircon did not work on heating so for 2 nights we turned it off and got an oil heater the last night after having to ask twice for it to be looked at ( on separate nights). The shower was good but a lot of water leaking on the floor . The poor staff at the front desk dealt with so many complaints this weekend from a booked hotel but did not appear to hear or see any managers get involved . On checking out no apologies for the inconvenience of what was supposed to be a relaxing weekend away with no kids !! A refund to cover our data costs and lack of heating would have been great !! Given this experience we will not be returning to this hotel
Read More
Tom
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall i was very pleased. My only criticism would be there were many selections on the menu not available, I had tried to order a burger, not available, then marinara pizza, again not available, as it’s a small menu I found the available options very limited
Shane
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was good and clea, staff friendly and helpful. No TV's were working in any rooms and no wifi due to some technical problems was not good enough for the price paid.
Sourabh
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The front desk was very professional and friendly but housekeeping not good enough they did not vacuuming my room and not even cleaning the mirror properly the milk that I use in the glass still stuck inside and room dining I order my food he just bring the dessert without the cream and when I call him he said it doesn’t come with cream and I told him what my order is and he said ok I will bring it the swimming pool is dirty no one cleaning the dirt and leaf was in the swimming pool and spa I wonder no one hardly use the swimming pool because it was very dirty
Read More
Jimmy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent and very helpful staff, located accross the road from tram stop which we used every day, 1 stop to Broadbeach, 2 stops to Pacific Fair, we even took a trip to Brisbane on tram then train, very convenient. Our room was large and modern
Tharuka
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast buffet was good. Walkable and Convenient
Socorro
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was nice and easy to get around and right in front of the Tram station. Parking onsite too so was convenient. We just didn't like that there was no cutlery to eat our food and a microwave but overall it was a nice place to stay at.
Adrian
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A good hotel with many positive points, friendly staff, excellent breakfast, great views, a great sports bar, nice location and a lovely pool. Rooms are a bit tired, carpets threadbare and nails sticking into your feet! But everywhere else is very good quality. It is very handy located nr the beach and next to a tram stop
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 982 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crowne Plaza SURFERS PARADISE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Michael
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and great view
Chris
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I only booked because I had to stay in Surfers Paradise at short notice for two days. I was so impressed that I am going back next month for a mini vacation. This is a beautiful hotel in a great location. The staff are absolutely wonderful. Polite and friendly and efficient.
Bernadette
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Massive fight in the foyer then couldn’t sleep at all due to kids partying next door. I complained to security who told them to whiten down which they did. Great hotel other than feeling unsafe. Will stay elsewhere next time
Cecilia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an excellent stay this hotel, from the moment we checked in the staff was friendly, professional, and genuinely attentive. The service was outstanding every request was handled promptly. I would highly recommend this hotel
Vincent
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
David
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room. size was very good but the room was tired. Furniture showed signs of wear, cupboard door over fridge had loose hinges, toilet leaked TV did not work. Compared to other Crowne Plaza hotels that we have stayed in this one was not up to standard and definitely did not merit the price charged
Graham
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel, fabulous views.
Basil
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
Wilson
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very spacious rooms and decent quality. The only issue was the bed linen was not good, it was as hard as paper. Probably time to update.
Gail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love Crowne Plaza and have stayed several times just this year. No fuss, reception staff so very very polite, helpful and courteous. We only ever stay at Crowne Plaza. Keep up the excellent service.
Fiona
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff, very clean facilities
Matthew
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very Disappointing stay in the room except for the view that we paid an extra $81 p/p per night for . Our 3 night stay in our room consisted of no tv working ( except SBS only) due to an internet problem that the tv needs to work and couldn’t resolve throughout our entire stay so we ended up using our own data at our cost. The aircon did not work on heating so for 2 nights we turned it off and got an oil heater the last night after having to ask twice for it to be looked at ( on separate nights). The shower was good but a lot of water leaking on the floor . The poor staff at the front desk dealt with so many complaints this weekend from a booked hotel but did not appear to hear or see any managers get involved . On checking out no apologies for the inconvenience of what was supposed to be a relaxing weekend away with no kids !! A refund to cover our data costs and lack of heating would have been great !! Given this experience we will not be returning to this hotel
Read More
Tom
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall i was very pleased. My only criticism would be there were many selections on the menu not available, I had tried to order a burger, not available, then marinara pizza, again not available, as it’s a small menu I found the available options very limited
Shane
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was good and clea, staff friendly and helpful. No TV's were working in any rooms and no wifi due to some technical problems was not good enough for the price paid.
Sourabh
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The front desk was very professional and friendly but housekeeping not good enough they did not vacuuming my room and not even cleaning the mirror properly the milk that I use in the glass still stuck inside and room dining I order my food he just bring the dessert without the cream and when I call him he said it doesn’t come with cream and I told him what my order is and he said ok I will bring it the swimming pool is dirty no one cleaning the dirt and leaf was in the swimming pool and spa I wonder no one hardly use the swimming pool because it was very dirty
Read More
Jimmy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent and very helpful staff, located accross the road from tram stop which we used every day, 1 stop to Broadbeach, 2 stops to Pacific Fair, we even took a trip to Brisbane on tram then train, very convenient. Our room was large and modern
Tharuka
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast buffet was good. Walkable and Convenient
Socorro
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was nice and easy to get around and right in front of the Tram station. Parking onsite too so was convenient. We just didn't like that there was no cutlery to eat our food and a microwave but overall it was a nice place to stay at.
Adrian
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A good hotel with many positive points, friendly staff, excellent breakfast, great views, a great sports bar, nice location and a lovely pool. Rooms are a bit tired, carpets threadbare and nails sticking into your feet! But everywhere else is very good quality. It is very handy located nr the beach and next to a tram stop
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