Derwent Bridge Chalets & Studios

Clean and comfortable accomodation set amongst the tress. Great location for The Wall and Lake St Clair.

Great chalet.

Check in was at 3pm. Lovely lady called Louise relayed where our Our cabin was called Clair.

All good. Clean, spotless, good location, comfy beds and warm.

All very good

Felt when I was checking in, that staff member wasn’t overly friendly and more that I was interrupting her day and an inconvenience unfortunately. Place was very basic

Check in time is unusual, at 3pm. We arrived at 2:45 and the owner literally locked the door in our faces as she was having a chat with someone. He left at 3pm and we joined the queue to check in. We had to write down credit card details on a form. I asked why and was told it was because they have trouble with people accepting extra charges. Not surprised... Advised the heater was on, which was nice as it was about 6 degrees outside and 4C in the morning. There was snow falling in the hills. We could light the fire but it might make the chalet too hot, so we didn't. The wall heater was very noisy overnight though, clicking lots as it heated up and cooled down. The main circuit board is right beside the bed with 3 bright LEDs showing. This was my side of the bed and keeping me awake so I moved into another room. The other room was very cold, and we couldn't use the toilet at night without waking each other as the bathroom door had a terrible squeak and in fact stuck on the jamb when shut properly, swinging open of its own accord unless forced shut. There was some cereal on a shelf with a note that we would be charged if we used it. So we didn't. Two days later our credit card was charged an additional fifty dollar charge. I queried this in writing but did not get any reply from them so went to the Hotels.com chat They got the reply that it was for using two beds! Odd as the booking was for two. Hotels.com covered it with a credit. NOT RECOMMENDED.

The premises were well appointed and clean.

Clean, private just excellent

Comfortable room in a great location

I’d read a few poor reviews of the Derwent Bridge Chalets & Accommodation, and they turned out to be totally unfounded. We stayed in a Narcissus Studio and it was very comfortable. I didn’t expect the room to have a microwave and toaster (they weren’t specified) so we were able to make breakfast. Great location for Lake St Clair. Only downside - there was no WiFi. But 4G signal was fine.

Everything was fantastic, 10 out of 10. The Shalet was spotless, it had a lovely wood fire and an electric heater. The rooms were all done in wood panelling, there was kitchen and laundry facilities and the spa bath was a lovely extra touch. Despite the rainy weather, we were very cosy and warm.

A convenient stopover point between east and west coasts.

Cabin was very clean, cosy & comfortable. Everything had been thought of including quality toilet paper!

Very welll set up. Comfy and warm.

Individual unit, comfortable and clean. Limited dining options but the hotel down the road has nice food. Close to Lake St Clair.

Our little cabin was cozy and easy to access. The bed was relatively comfortable but theres not a great deal of space to manouvre around it easily. The heater is a godsend on cold nights and heats up the room fairly quickly. It was a relatively simple cabin, but it had everything we needed and we were comfortable.

Super clean cabin

A very pleasant stay close to lake st clair which was one of main attractions.

Convenient location for a overnight stop. Beds were very comfortable.