Hyatt Regency Sydney

Hotels
8.8
/10
Very Good
1,557 reviews

What Guests Say About Their Stay

Caesar
10.0
/ 10
A good enough hotel for business, strategic location in downtown Sydney with beautiful sea views.
See original
Simone
10.0
/ 10
Absolutely fantastic! Staff were very helpful and always friendly. Rooms were tidy and spacious enough for a family. Room service was excellent and the meals were exceptional! Will definitely be returning.
DEBRA
10.0
/ 10
The staff was wonderful. The room was cleaned daily. Food was always available in the hotel and surrounding area.
ross
10.0
/ 10
Great stay and lovely heloful staff. Meals were beautiful in bar. Great stay.
In the Area
See Map
161 Sussex Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hyatt Regency Sydney is a good choice when you are visiting Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Regency Sydney

161 Sussex Street, Sydney CBD, Sydney, New South Wales, Australia, 2000
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Hyatt Regency Sydney Rates per Night

Looking for the best Hyatt Regency Sydney hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hyatt Regency Sydney room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hyatt Regency Sydney Location & Address

Hyatt Regency Sydney is located at 161 Sussex Street, Sydney CBD, Sydney, New South Wales, Australia, 2000, 161 Sussex St, Sydney NSW 2000, Australia. It's situated in the Sydney area of Australia, known for its vibrant nightlife and street food. The hotel is approximately 1 km from the city center.

How to go to Hyatt Regency Sydney from Airport

Navigating your hotel transfer from airport to hotel can be a breeze with several options available. Whether you're after speed or affordability, here's how to get to Hyatt Regency Sydney from Sydney Airport:
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey of around 20-30 minutes, depending on traffic.
  • Train (Most Affordable):

    The Airport Link train connects the airport to the city center. Get off at Town Hall Station, which is about a 10-minute walk to the Hyatt Regency Sydney.
  • Ride Hailing (Convenient):

    Ride hailing services offer a convenient door-to-door service. Simply book a ride through the app after collecting your luggage.
  • Airport Shuttle (Budget-Friendly):

    Several shuttle services operate from the airport to hotels in the city. This is a more economical option if you don't mind sharing the ride.

Tips:

For the most convenient route, consider a ride hailing service or taxi if you have lots of luggage. If you're on a budget, the train is a great option, but be prepared for a short walk at the end.

Hyatt Regency Sydney Reviews & Summary

Looking for all about hotel before you book? Hyatt Regency Sydney consistently receives glowing hotel reviews, making it a popular choice for travellers. Guests particularly love the hotel's stunning harbour views and its central location, which makes exploring Sydney a breeze. One of the standout hotel features is the Zephyr Rooftop Bar, offering panoramic city views and delicious cocktails. The hotel also boasts multiple dining options, a state-of-the-art fitness center, and a luxurious spa.

Here's what one happy guest had to say: "The location was perfect, the staff were incredibly friendly, and the room was spacious and comfortable. I especially enjoyed the rooftop bar with its amazing views. Highly recommend!"

Hyatt Regency Sydney Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hyatt Regency Sydney offers a variety of categories of hotel rooms to suit every traveller's needs. From spacious suites to comfortable standard rooms, there's something for everyone.
  • Standard Room:

    A comfortable and well-equipped room, perfect for a short stay. Non-smoking rooms are available.
  • Harbour View Room:

    Enjoy stunning views of Darling Harbour from the comfort of your room.
  • Club Room:

    Access to the Regency Club Lounge with complimentary breakfast and evening drinks.
  • Suite:

    Spacious suites with separate living areas, ideal for families or those seeking extra space.
  • Accessible Room:

    Designed for guests with mobility needs, featuring wider doorways and accessible bathrooms.

Please note that Hyatt Regency Sydney is not a pet-friendly hotel. All rooms are non-smoking and feature bathtubs. Bidets are available in select suites.

Hotel Facilities in Hyatt Regency Sydney

When choosing a hotel, the hotel amenities can significantly enhance your experience. Hyatt Regency Sydney offers a wide range of hotel facilities to cater to both adults and children. Whether you're looking to relax, stay active, or keep the kids entertained, you'll find it here.
  • Swimming Pool:

    Take a dip in the outdoor swimming pool, open daily from 6:00 AM to 10:00 PM.
  • Fitness Center:

    Stay in shape with state-of-the-art equipment, open 24 hours.
  • Spa:

    Indulge in a massage or treatment at the hotel's luxurious spa.
  • Restaurants and Bars:

    Enjoy a variety of dining options, from casual cafes to fine dining restaurants.
  • Kids' Club:

    Keep the little ones entertained with supervised activities at the Kids' Club.
  • Business Center:

    Stay connected with a fully equipped business center.
  • Concierge Service:

    Get assistance with tours, transportation, and more.

Please note that some hotel facilities may incur extra fees. Contact the hotel directly for specific pricing.

Hotel Buffet or Restaurant/Cafe in Hyatt Regency Sydney

Exploring the hotel restaurant scene is a must for any food lover. Hyatt Regency Sydney boasts a diverse selection of dining options, from casual cafes to elegant restaurants. Whether you're craving a hearty buffet or a light snack, you'll find something to satisfy your taste buds.
  • Sailmaker Restaurant:

    Indulge in a seafood buffet with a wide variety of fresh catches. Price: Approximately SGD 90 per person. Open for dinner from 6:00 PM to 10:00 PM.
  • The Lobby Lounge:

    Enjoy light meals, snacks, and beverages in a relaxed setting. Open daily from 7:00 AM to 11:00 PM.
  • Zephyr Rooftop Bar:

    Sip on signature cocktails and enjoy stunning city views. Open from 4:00 PM to midnight.
  • G&Tea:

    A unique high tea experience with a modern twist. Price: Approximately SGD 75 per person. Open on weekends from 2:00 PM to 5:00 PM.

Don't miss the Sailmaker Restaurant's signature seafood platter, featuring a selection of the freshest seafood available.

Hyatt Regency Sydney Airport pickups and How to Book

Looking for hotels with airport shuttle? Hyatt Regency Sydney offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport. Alternatively, you can book an airport transfer through Traveloka when making your hotel reservation.

Nearby MRT Station & Bus Stops

Convenient access to public transport is essential for exploring any city. Hyatt Regency Sydney is well-connected, with several MRT nearby and bus stops nearby, making it easy to get around Sydney.
  • Town Hall Station:

    Approximately 10-minute walk. Serves the City Circle line.
  • Wynyard Station:

    Approximately 15-minute walk. Serves various lines across Sydney.
  • Bus Stop on Sussex Street:

    Numerous bus routes operate along Sussex Street, providing access to different parts of the city.

To use public transport in Sydney, you'll need an Opal card. You can purchase an Opal card at convenience stores, train stations, and newsagents. Alternatively, you can use contactless payment on buses and trains.

Nearby Attractions for Family / Kid Friendly

Sydney is packed with nearby activities and nearby places to go, making it a fantastic destination for families. From iconic landmarks to beautiful beaches, there's plenty of nearby sightseeing places and things to see nearby to keep everyone entertained.
  • Sydney Opera House (2 km):

    A must-see landmark with tours and performances. Entry price varies depending on the event.
  • Taronga Zoo (8 km):

    Home to a wide variety of animals with stunning harbour views. Entry price: Approximately SGD 47 per adult.
  • SEA LIFE Sydney Aquarium (1 km):

    Discover marine life from around the world. Entry price: Approximately SGD 35 per adult.
  • Royal Botanic Garden Sydney (3 km):

    A beautiful garden with walking paths and stunning views. Free entry.
  • Darling Harbour (0 km):

    A vibrant waterfront precinct with shops, restaurants, and attractions. Free to explore.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Hyatt Regency Sydney (Sydney)

Exploring the nearby dining scene is a must when visiting Sydney. From trendy cafes to delicious local food, there's something to satisfy every palate. Here are some food eatiries near me that you should definitely check out:
  • Cafes/Restaurants:

    • The Grounds of Alexandria:

      A popular cafe with a beautiful garden setting.
    • Pancakes on the Rocks:

      A Sydney institution serving up delicious pancakes.
    • Hurricane's Grill Darling Harbour:

      Known for its mouthwatering ribs and steaks.
  • Local Street Food:

    • Meat Pies:

      A classic Aussie snack, perfect for a quick bite.
    • Fish and Chips:

      Crispy battered fish served with hot chips.
    • Sausage Rolls:

      Flaky pastry filled with savory sausage meat.
    • Chiko Roll:

      A deep-fried snack filled with meat and vegetables.
    • Lamingtons:

      A sponge cake coated in chocolate and coconut.

Shopping places near Hyatt Regency Sydney (Sydney)

If you're looking for some retail therapy, you'll find plenty of shops near me in Sydney. From department stores near me to bustling markets, there's a nearby shopping experience for everyone.
  • Queen Victoria Building:

    A stunning historic building with a variety of shops and boutiques.
  • Westfield Sydney:

    A large shopping mall with a wide range of international and local brands.
  • Paddy's Markets:

    A vibrant market with a variety of goods, from souvenirs to fresh produce.

Other Places to Stay Near Hyatt Regency Sydney

If Hyatt Regency Sydney is fully booked, or you're simply looking for alternative accommodations, there are plenty of other places to stay nearby. Here are some of the best hotel nearby options in Sydney:
  • Luxury/5–6 star hotels nearby:

    • Park Hyatt Sydney:

      Offers stunning views of the Sydney Opera House and Harbour Bridge.
    • Shangri-La Hotel, Sydney:

      Known for its luxurious accommodations and exceptional service.
    • Four Seasons Hotel Sydney:

      Located in the heart of the city with easy access to attractions.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

  • Four-star hotels nearby:

    • Amora Hotel Jamison Sydney:

      Offers comfortable accommodations and a convenient location.
    • The Grace Hotel:

      A historic hotel with elegant rooms and a rooftop pool.
    • Radisson Blu Plaza Hotel Sydney:

      Located in a heritage-listed building with modern amenities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

  • Three-star hotels nearby:

    • ibis Sydney Darling Harbour:

      A budget-friendly option with a great location.
    • Travelodge Hotel Sydney:

      Offers comfortable accommodations at an affordable price.
    • Mercure Sydney:

      Located in the heart of the city with easy access to public transport.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Planning your trip to Sydney and looking for the perfect place to stay? Hyatt Regency Sydney offers a fantastic location, luxurious amenities, and a wide range of room options to suit every traveller. With its stunning harbour views and convenient access to public transport, it's the ideal base for exploring all that Sydney has to offer. Don't wait! Check hotel availability and make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a romantic getaway, a family vacation, or a business trip, Hyatt Regency Sydney is the perfect choice. book cheap hotels in Australia cheap hotels nearby

All facilities in Hyatt Regency Sydney

Others Hyatt Regency Sydney
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Ballroom

Transportation

  • Limo or town car service

Things to Do

  • Spa

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Regency Sydney

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Nearby parking fee: AUD 80 per day(33 ft away; open 24 hours)
  • Late check-out fee: AUD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay
  • Cash Breakage deposit: AUD 300 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Regency Sydney
878
Number of floors in Hyatt Regency Sydney
15
Another facilities in Hyatt Regency Sydney
Laundry service, Tours, Wedding service, Luggage storage, Express check-out

Frequently asked question in Hyatt Regency Sydney

What are available facilities at Hyatt Regency Sydney?
There are top facilites at Hyatt Regency Sydney such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Sydney?
The standard check-in time at Hyatt Regency Sydney is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hyatt Regency Sydney provide breakfast?
Yes, Hyatt Regency Sydney provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Regency Sydney
Hyatt Regency Sydney has a 5.0-star rating.
How many floors does Hyatt Regency Sydney have?
Hyatt Regency Sydney has 15.
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More Reviews from Other Guests in Hyatt Regency Sydney

Overall Ratings & Reviews Hyatt Regency Sydney

Traveloka (54)
Other sources (1,503)
8.8
Very Good
From 1,503 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Regency Sydney

Number of reviews per page
20
40
Top reviews
Simone
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely fantastic! Staff were very helpful and always friendly. Rooms were tidy and spacious enough for a family. Room service was excellent and the meals were exceptional! Will definitely be returning.
DEBRA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was wonderful. The room was cleaned daily. Food was always available in the hotel and surrounding area.
DONNA LOUISE
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The "ocean view room" was actually looking directly into roof of the building in front of the hotel, the other side is looking directly on to the highway. Staff are incredibly un-helpful - will never stay again. This hotel is a let down to the Hyatt hotel name.
Martha
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable stay. The room was a good size, with a king bed, a desk, and still plenty of room to move. Located in an incredibly convenient location in Sydney CBD, that is an easy walking distance from great shopping, restaurants, bars, the Circular Quay, and directly across the road from Sea Life Darling Harbour.
Tara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great!
ross
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay and lovely heloful staff. Meals were beautiful in bar. Great stay.
Sam
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic
Sizar
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property
Stephanie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location for a walk to the wharf :) Hotel itself is very nice & welcoming
Wendy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, helpful staff, great location for our weekend in Sydney
Danaraj
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked its proximity to my meeting locations
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff and location
WENQI
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

During check-in, the front desk staff member, Kathrina, was extremely rude and unprofessional. The room did not provide basic amenities such as a toothbrush and toothpaste. The most unacceptable part was that before 8:30 am, a housekeeping staff member unlocked my door and walked straight in, claiming the system showed I had already checked out — even though I had not, and I was still in the room. This was a serious invasion of privacy and left me feeling very uncomfortable.
Read More
daozhen
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good location and nice hotel. but some of the staff are not so nice
Antony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff here were amazing. Every member of staff we met or spoke to were excellent, friendly and helpful. In particular, I’d like to highlight Joanne and Roman in the Club Lounge for their excellent service. We had a suite with a balcony which was excellent, comfortable and very well equipped. The view over Darling Harbour was fantastic. The hotel put an extra bed in for my son in advance. The bathroom was huge - with two sinks, a large bath and a separate walk-in shower. It was cleaned daily and restocked with still water. There was a Nespresso coffee machine, a fridge with mini bar, a safe, an iron & ironing board and plenty of towels and toiletries. The hotel is right next to a main road and so there is some extra noise when you open the door to the balcony, but no more than you expect from any city centre hotel. The location is perfect for walking to all the main sights and attractions, but taxis or Ubers are always available out front. I highly recommend this hotel.
Read More
Padam
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We are staying here for with the business Colie friend sharing
geraldine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What a fantastic hotel . Loved the Roof Top Bar , great views of the sunset . All the staff were so friendly . Rooms very big and spacious , would definitely stay again if we return to Australia. Thank you
Kuldeep
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was located near the boardwalk close which was walking distance. Good view of the harbor which has a lot of different dining options. The restaurants in the hotel were very good. Staff was amazing in the restaurants and reception rooms were top notch. Internet slow at times. Overall excellent
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I had a good view of the darling harbour from my room. The staff is very helpful and friendly.
Timothy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Throughly enjoyed our stay.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hyatt Regency Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hyatt Regency Sydney

Traveloka (54)
Other sources (1,503)
8.8
Very Good
From 1,503 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Regency Sydney

Number of reviews per page
20
40
Top reviews
Simone
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely fantastic! Staff were very helpful and always friendly. Rooms were tidy and spacious enough for a family. Room service was excellent and the meals were exceptional! Will definitely be returning.
DEBRA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was wonderful. The room was cleaned daily. Food was always available in the hotel and surrounding area.
DONNA LOUISE
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The "ocean view room" was actually looking directly into roof of the building in front of the hotel, the other side is looking directly on to the highway. Staff are incredibly un-helpful - will never stay again. This hotel is a let down to the Hyatt hotel name.
Martha
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable stay. The room was a good size, with a king bed, a desk, and still plenty of room to move. Located in an incredibly convenient location in Sydney CBD, that is an easy walking distance from great shopping, restaurants, bars, the Circular Quay, and directly across the road from Sea Life Darling Harbour.
Tara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great!
ross
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay and lovely heloful staff. Meals were beautiful in bar. Great stay.
Sam
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic
Sizar
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property
Stephanie
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location for a walk to the wharf :) Hotel itself is very nice & welcoming
Wendy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, helpful staff, great location for our weekend in Sydney
Danaraj
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked its proximity to my meeting locations
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff and location
WENQI
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

During check-in, the front desk staff member, Kathrina, was extremely rude and unprofessional. The room did not provide basic amenities such as a toothbrush and toothpaste. The most unacceptable part was that before 8:30 am, a housekeeping staff member unlocked my door and walked straight in, claiming the system showed I had already checked out — even though I had not, and I was still in the room. This was a serious invasion of privacy and left me feeling very uncomfortable.
Read More
daozhen
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good location and nice hotel. but some of the staff are not so nice
Antony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff here were amazing. Every member of staff we met or spoke to were excellent, friendly and helpful. In particular, I’d like to highlight Joanne and Roman in the Club Lounge for their excellent service. We had a suite with a balcony which was excellent, comfortable and very well equipped. The view over Darling Harbour was fantastic. The hotel put an extra bed in for my son in advance. The bathroom was huge - with two sinks, a large bath and a separate walk-in shower. It was cleaned daily and restocked with still water. There was a Nespresso coffee machine, a fridge with mini bar, a safe, an iron & ironing board and plenty of towels and toiletries. The hotel is right next to a main road and so there is some extra noise when you open the door to the balcony, but no more than you expect from any city centre hotel. The location is perfect for walking to all the main sights and attractions, but taxis or Ubers are always available out front. I highly recommend this hotel.
Read More
Padam
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We are staying here for with the business Colie friend sharing
geraldine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What a fantastic hotel . Loved the Roof Top Bar , great views of the sunset . All the staff were so friendly . Rooms very big and spacious , would definitely stay again if we return to Australia. Thank you
Kuldeep
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was located near the boardwalk close which was walking distance. Good view of the harbor which has a lot of different dining options. The restaurants in the hotel were very good. Staff was amazing in the restaurants and reception rooms were top notch. Internet slow at times. Overall excellent
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I had a good view of the darling harbour from my room. The staff is very helpful and friendly.
Timothy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Throughly enjoyed our stay.
Number of reviews per page
20
40