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InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

Hotels
8.8
/10
Very Good
994 reviews

What Guests Say About Their Stay

Sathyaprasad
10.0
/ 10
Wonderful stay. Enjoyed the hospitality. Breakfast is awesome. Centrally located with city Trams. Only issue is the doors particularly to the bathrooms sometimes get stuck and make it difficult to use.
Verified traveler
10.0
/ 10
Really enjoyed the stay there. Great location and easy access to public transport. Very comfortable bed which made the night outside my cozy home so much easier. Friendly staff and good buffet breakfast with amazing view of the building from inside.
Michelle
10.0
/ 10
If you want a luxury stay with attention to detail, this is the hotel for you.
In the Area
See Map
495 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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AC
Swimming Pool
Parking
WiFi
InterContinental Hotels MELBOURNE by IHG, an IHG Hotel is located in area / city Melbourne CBD. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

495 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Lobby InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
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Discover More About InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

InterContinental Hotels MELBOURNE, an IHG Hotel Rates per Night

InterContinental Hotels MELBOURNE, an IHG Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best InterContinental Hotels MELBOURNE, an IHG Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

InterContinental Hotels MELBOURNE, an IHG Hotel Location & Address

InterContinental Hotels MELBOURNE, an IHG Hotel is located at 495 Collins Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000. It's situated in the Melbourne area of Australia, known for its vibrant culture and historical landmarks. The hotel is approximately 1 km from the city center.

How to go to InterContinental Hotels MELBOURNE, an IHG Hotel from Airport

Navigating your way from Melbourne Airport (MEL) to the InterContinental Hotels MELBOURNE, an IHG Hotel is a breeze with several convenient hotel transfer options. Whether you're after speed or affordability, there's a mode of transport to suit your needs. Here's a breakdown of your choices for getting from the airport to the hotel.
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxi ranks outside the terminals.
  • Ride Hailing (Convenient):

    Ride-hailing services like Traveloka offer a convenient and often cost-effective alternative to taxis. Simply book a ride through the app upon arrival.
  • Skybus Airport Express (Affordable):

    The Skybus Airport Express runs frequently between Melbourne Airport and Southern Cross Station. From Southern Cross Station, you can take a short taxi or tram ride to the hotel.
  • Public Bus (Budget-Friendly):

    Several public bus routes connect the airport to various parts of Melbourne. You'll likely need to transfer to a tram or another bus to reach the hotel.

Tips:

For the most convenient route, consider a taxi or ride-hailing service, especially if you have luggage. If you're on a budget, the Skybus Airport Express followed by a tram is a good option.

InterContinental Hotels MELBOURNE, an IHG Hotel Reviews & Summary

Discover what makes InterContinental Hotels MELBOURNE, an IHG Hotel a top choice for travellers with our comprehensive hotel reviews and summary. Get an inside look at what guests are saying about their experiences, from the luxurious accommodations to the exceptional service. This all about hotel will help you decide if this is the perfect place for your Melbourne getaway. Guests consistently praise the hotel for its prime location, impeccable cleanliness, and attentive staff. The elegant rooms, stunning city views, and top-notch amenities are frequently mentioned as highlights. Many reviewers also appreciate the hotel's proximity to Melbourne's key attractions and dining options. One standout feature is the hotel's rooftop bar, offering panoramic views and expertly crafted cocktails.

Here's a snippet from a recent review: "Absolutely loved my stay at the InterContinental! The staff went above and beyond to make me feel welcome, and the room was beautifully appointed. The location was perfect for exploring the city, and the rooftop bar was a definite highlight. Highly recommend!"

InterContinental Hotels MELBOURNE, an IHG Hotel Room Types Available

Choosing the right hotel room type can significantly enhance your stay at InterContinental Hotels MELBOURNE, an IHG Hotel. Understanding the different hotel room type options available ensures you select the perfect space to suit your needs and preferences. From spacious suites to cozy standard rooms, there's a category of hotel rooms to cater to every traveller.
  • Deluxe Room:

    Offers comfortable accommodation with city views, a king-size bed, and a spacious bathroom with a bathtub. Non-smoking rooms are available.
  • Executive Suite:

    Features a separate living area, a king-size bed, and access to the Executive Lounge. Enjoy panoramic city views and a luxurious bathroom with a bathtub and bidet. Non-smoking only.
  • Club InterContinental Room:

    Includes access to the Club InterContinental Lounge, offering complimentary breakfast, evening drinks, and canapés. Choose between a king-size bed or two double beds. Non-smoking.
  • Presidential Suite:

    The most luxurious option, featuring a separate living and dining area, a fully equipped kitchen, and stunning city views. The bathroom includes a jacuzzi bathtub and bidet. Non-smoking.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars in the bathroom, and accessible features throughout. Non-smoking.

Please note that InterContinental Hotels MELBOURNE, an IHG Hotel does not allow pets.

Hotel Facilities in InterContinental Hotels MELBOURNE, an IHG Hotel

InterContinental Hotels MELBOURNE, an IHG Hotel boasts an array of exceptional hotel facilities designed to enhance your stay. From relaxing spa treatments to state-of-the-art fitness equipment, the hotel amenities cater to both leisure and business travellers. Discover the many ways to unwind and rejuvenate during your time in Melbourne.
  • Rooftop Swimming Pool:

    Enjoy a refreshing dip in the rooftop pool while taking in stunning city views. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active with a workout in the fully equipped fitness centre, featuring cardio machines, weights, and personal training services. Open 24 hours.
  • Spa InterContinental:

    Indulge in a range of rejuvenating treatments, including massages, facials, and body wraps. Prices vary depending on the treatment. Open daily from 10:00 AM to 8:00 PM.
  • Business Centre:

    Stay connected and productive with access to computers, printers, and meeting rooms. Open 24 hours.
  • Concierge Service:

    The concierge team is available to assist with travel arrangements, restaurant reservations, and local recommendations. Available 24 hours.
  • Kids' Club:

    Keep the little ones entertained with a variety of activities and games at the supervised Kids' Club. Open Saturday and Sunday from 9:00 AM to 5:00 PM.

Hotel Buffet or Restaurant/Cafe in InterContinental Hotels MELBOURNE, an IHG Hotel

Indulge in a culinary journey at InterContinental Hotels MELBOURNE, an IHG Hotel with its diverse selection of dining options. Whether you're craving a lavish hotel buffet, a gourmet meal at a hotel restaurant, or a quick bite at a hotel cafe, you'll find something to satisfy your palate. Explore the flavours of Melbourne without ever leaving the hotel.
  • Collins Kitchen:

    This elegant restaurant offers a modern Australian menu with a focus on fresh, seasonal ingredients. Open for breakfast, lunch, and dinner. Main courses range from SGD 40 to SGD 60.
  • The Rialto Terrace:

    Enjoy al fresco dining with stunning city views. The menu features a selection of light bites, salads, and grilled dishes. Open for lunch and dinner. Prices range from SGD 30 to SGD 50.
  • Market Lane Bar:

    A sophisticated bar serving expertly crafted cocktails, premium wines, and a selection of bar snacks. Open from 4:00 PM to late. Cocktails range from SGD 20 to SGD 30.
  • Hotel Buffet Breakfast:

    Start your day with a sumptuous buffet breakfast featuring a wide variety of hot and cold dishes, pastries, and fresh juices. Available daily from 6:30 AM to 10:30 AM. Price per person: SGD 55.

Don't miss the signature dish at Collins Kitchen: the pan-seared barramundi with roasted vegetables and lemon butter sauce.

InterContinental Hotels MELBOURNE, an IHG Hotel Airport pickups and How to Book

Planning your arrival and departure is seamless with InterContinental Hotels MELBOURNE, an IHG Hotel's airport transfer services. Enjoy a stress-free journey with convenient hotel to airport transfer options. Discover how to arrange airport pickups and make your booking with ease.

InterContinental Hotels MELBOURNE, an IHG Hotel offers airport pick-up services for a fee. To book, simply contact the hotel directly at least 24 hours in advance of your arrival. Provide your flight details and estimated arrival time, and a driver will be waiting for you at the airport. Alternatively, you can book a ride-hailing service like Traveloka for a convenient and reliable transfer.

Nearby MRT Station & Bus Stops

Navigating Melbourne's public transport system is easy with several MRT nearby and bus stops nearby InterContinental Hotels MELBOURNE, an IHG Hotel. Whether you're heading to a business meeting or exploring the city's attractions, you'll find convenient options just a short walk from the hotel. Discover the nearest MRT station and bus stops for seamless travel.
  • Parliament Station:

    Located approximately 500 meters from the hotel, Parliament Station provides access to the City Loop lines.
  • Bourke Street Bus Stop:

    Several bus routes stop along Bourke Street, just a short walk from the hotel. Check the PTV website for route information.
  • Collins Street Tram Stop:

    Trams run frequently along Collins Street, providing easy access to various parts of the city.

To use Melbourne's public transport system, you'll need a Myki card. You can purchase a Myki card at train stations, convenience stores, and online. Simply load the card with credit and touch on and off at the beginning and end of your journey.

Nearby Attractions for Family / Kid Friendly

Melbourne offers a wealth of nearby activities and attractions perfect for families and kids. From interactive museums to beautiful parks, there's something to entertain everyone. Explore these nearby places to go and create lasting memories with your loved ones.
  • Melbourne Museum (2 km):

    Discover natural history, science, and culture at this interactive museum. Entry fee: SGD 15 per adult, SGD 8 per child.
  • Royal Botanic Gardens (3 km):

    Explore stunning gardens, walking trails, and a dedicated children's garden. Free entry.
  • Melbourne Zoo (6 km):

    Get up close with animals from around the world at this popular zoo. Entry fee: SGD 42 per adult, SGD 21 per child.
  • Scienceworks (7 km):

    Engage in hands-on science exhibits and planetarium shows. Entry fee: SGD 15 per adult, SGD 8 per child.
  • St Kilda Beach (8 km):

    Enjoy a day at the beach, complete with a playground, pier, and penguin colony. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near InterContinental Hotels MELBOURNE, an IHG Hotel (Melbourne)

Melbourne is a food lover's paradise, with a diverse range of nearby dining options to suit every taste. From trendy cafes to authentic local restaurants, you'll find plenty of places to satisfy your cravings. Explore the local food scene and discover your new favourite food eatiries near me.
  • Cafes/Restaurants:

    • Hardware Societe:

      A popular cafe known for its delicious brunch dishes and specialty coffee.
    • Chin Chin:

      A vibrant Southeast Asian restaurant serving flavorful dishes in a lively atmosphere.
    • Cumulus Inc.:

      A modern Australian restaurant offering a sophisticated dining experience.
  • Local Street Food:

    • Meat Pies:

      A classic Australian savoury pie filled with meat and gravy.
    • Fish and Chips:

      Crispy battered fish served with hot chips.
    • Sausage Rolls:

      Flaky pastry filled with seasoned sausage meat.
    • Chiko Roll:

      A deep-fried roll filled with meat and vegetables.
    • Lamingtons:

      Sponge cakes coated in chocolate and coconut.

Shopping places near InterContinental Hotels MELBOURNE, an IHG Hotel (Melbourne)

Melbourne is a shopper's delight, with a variety of nearby shopping destinations to explore. From high-end department stores to bustling markets, you'll find everything you need and more. Discover the best dept stores near me and indulge in some retail therapy.
  • Bourke Street Mall:

    A pedestrian-friendly mall featuring major department stores and flagship boutiques.
  • Queen Victoria Market:

    A historic market offering fresh produce, souvenirs, and a variety of food stalls.
  • Emporium Melbourne:

    A modern shopping centre housing a mix of international and Australian brands.

Other Places to Stay Near InterContinental Hotels MELBOURNE, an IHG Hotel

If you're looking for alternative accommodations near InterContinental Hotels MELBOURNE, an IHG Hotel, Melbourne offers a range of options to suit every budget and preference. From luxury hotels to budget-friendly apartments, you'll find the perfect place to stay. Explore these other places to stay and make your Melbourne trip unforgettable.
  • Luxury/5–6 Star Hotels Nearby:

    • The Langham, Melbourne:

      Known for its elegant rooms, exceptional service, and stunning city views.
    • Park Hyatt Melbourne:

      Offers luxurious accommodations, a rooftop pool, and a prime location near Federation Square.
    • Grand Hyatt Melbourne:

      Features spacious rooms, a variety of dining options, and a state-of-the-art fitness centre.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

  • Four-Star Hotels Nearby:

    • The Hotel Windsor:

      A historic hotel offering classic accommodations and a traditional afternoon tea service.
    • Pullman Melbourne on the Park:

      Features modern rooms, a rooftop pool, and a convenient location near the MCG.
    • Novotel Melbourne on Collins:

      Offers comfortable accommodations, a fitness centre, and a variety of dining options.

...on 4 Star Hotel in Australia!

  • Three-Star Hotels Nearby:

    • ibis Melbourne Hotel & Apartments:

      Offers affordable accommodations, a fitness centre, and a convenient location near Southern Cross Station.
    • Travelodge Hotel Melbourne Southbank:

      Features comfortable rooms, a fitness centre, and a short walk to the Yarra River.
    • Mercure Welcome Melbourne:

      Offers comfortable accommodations, a restaurant, and a central location near Bourke Street Mall.

...on 3 Star Hotel in Australia!

Conclusion

Planning your trip to Melbourne and securing your hotel availability is crucial for a seamless travel experience. Whether you're looking for a luxurious stay or a budget-friendly option, booking your accommodation in advance ensures you get the best rates and availability. Don't leave your hotel reservations to chance – start planning your trip today! With a wide range of hotels to choose from, finding the perfect place to stay in Melbourne is easy. From boutique hotels to international chains, there's something to suit every traveller's needs. Take advantage of Traveloka's user-friendly platform to compare prices, read reviews, and book your hotel with confidence. Start your room booking now and get ready to explore all that Melbourne has to offer!

Don't miss out on the best deals! book cheap hotels in Australia and discover amazing cheap hotels nearby for your next adventure.

All facilities in InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

Bar, Cafe and Lounge InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
Swimming Pool
Entertainment Facility InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
Entertainment Facility
Functional Hall InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
Functional Hall
Lobby InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
Lobby

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Room service

Things to Do

  • Casino

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
253
Number of floors in InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
12
Another facilities in InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
Swimming pool, Accessibility equipment, Accessible parking, WiFi in public area, Room service

Frequently asked question in InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

What are available facilities at InterContinental Hotels MELBOURNE by IHG, an IHG Hotel?
There are top facilites at InterContinental Hotels MELBOURNE by IHG, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at InterContinental Hotels MELBOURNE by IHG, an IHG Hotel?
The standard check-in time at InterContinental Hotels MELBOURNE by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
InterContinental Hotels MELBOURNE by IHG, an IHG Hotel has a 5.0-star rating.
How many floors does InterContinental Hotels MELBOURNE by IHG, an IHG Hotel have?
InterContinental Hotels MELBOURNE by IHG, an IHG Hotel has 12.
How many rooms are available at InterContinental Hotels MELBOURNE by IHG, an IHG Hotel
InterContinental Hotels MELBOURNE by IHG, an IHG Hotel has 253.
See All

More Reviews from Other Guests in InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

8.8
Very Good
From 982 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Eirik
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms are small and furniture & fixtures worn out. Breakfast spread was very disappointing. Only good about this hotel is friendly service and location.
Juliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great facilities in the heart of Melbourne
ru yu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room cleaning wasn’t very good, we stayed 7nights in the hotel and the room is dusty everyday even after the house keeping. The shower and pipe was old needed updates.
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

......
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel. Good bed and the room was clean and well maintained. Our booking included breakfast and parking. I spoke to the hotel a couple of weeks before our stay to organise an early check in and find out about the parking. Early check in could not be guaranteed and we were informed that entry to parking was at rear of the hotel. This information was incorrect and we ended up in the wrong carpark and had to move the car and pay $17 as a result. Once I had the correct parking ticket, the hotel validated it but it didn’t work. This cost a further $30 to exit the carpark. Other areas of concern- pool and spa did not appear clean. There was a strange smell like the chemical balance/chlorine was not right. Breakfast offered a good variety but none of the “hot food” was in fact hot. Very disappointing and we ended up cutting breakfast short and found a cafe outside the hotel for brunch. Overall, this stay was quite expensive and very disappointing. I would not stay here again as there are plenty of better options in the city and Southbank/Crown Casino precinct.
Read More
Reanna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

They double charged us The place is beautiful But staff did not resolve the issue of double charging
Gagan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Indoor pool but water was cold and not monitored by staff .
Alistair
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The place is nice Staff nice Nice room But the bedding was way too hot and when checking out another customer was also complaining about the bedding and duvet being way too hot You want to stay in a nice hotel You pay the nice hotel price But you get a terrible nights sleep because the bedding / duvet is way too hot Disappointing Maybe the manager responsible for the bedding should try sleeping with the duvet they provide - very hot - so we both came away exhausted - not exactly what we had planned !!
Read More
Amanda
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Too dark at night especially if the lifts aren’t working which is poor for a 5 star. Breakfast buffet was fantastic and staff very helpful and friendly. Staff handled our complaints professionally and gracefully
Gavin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excelllent service , great place to stay.
Deborah
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not what I expected
Ray
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were quite disappointed with our experience at Alluvial. Our daughter has allergies, and although the service staff was kind and provided the information we needed, the timing of the meals was not ideal. We ordered standard menu items, including our daughter’s meal, and at that point there were only three other groups in the restaurant, with two more arriving after us. However, all of their meals were served before ours. It took around 40 minutes for my wife’s and my meals to arrive, and an additional 10 minutes for our daughter’s. In total, there were just six groups dining. We also overheard another guest expressing concerns about delays with their room service. For a five-star hotel, we had hoped for a smoother dining experience
Read More
Joanne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff service was incompetent. Valet service took too long. We booked for a specific time and we were still waiting approx 20 min. Online service didnt work and phoned reception - they had no idea how to take an order. Again took a while to place order. We asked for a specific time and was still half an hour late. Ordering room service, way overpriced for quality of food. Overall service was disappointing.
Read More
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Would have preferred a decent executive club
Sathyaprasad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful stay. Enjoyed the hospitality. Breakfast is awesome. Centrally located with city Trams. Only issue is the doors particularly to the bathrooms sometimes get stuck and make it difficult to use.
Owen
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not much food selection which was ordinary. I had a cleaner enter the room whilst I was in the bathroom. Asked them to leave as I wasn’t comfortable with them being in my room. They kept say they will just be a minute, until I ended up yelling through the door to get out.
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Really enjoyed the stay there. Great location and easy access to public transport. Very comfortable bed which made the night outside my cozy home so much easier. Friendly staff and good buffet breakfast with amazing view of the building from inside.
Sophie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We were disappointed with the pool which was too cold to swim in for us. The spa needed to be refilled as the jets weren’t under water.
David
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff were excellent ,can’t fault anything
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

If you want a luxury stay with attention to detail, this is the hotel for you.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 982 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Eirik
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms are small and furniture & fixtures worn out. Breakfast spread was very disappointing. Only good about this hotel is friendly service and location.
Juliana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great facilities in the heart of Melbourne
ru yu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room cleaning wasn’t very good, we stayed 7nights in the hotel and the room is dusty everyday even after the house keeping. The shower and pipe was old needed updates.
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

......
David
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel. Good bed and the room was clean and well maintained. Our booking included breakfast and parking. I spoke to the hotel a couple of weeks before our stay to organise an early check in and find out about the parking. Early check in could not be guaranteed and we were informed that entry to parking was at rear of the hotel. This information was incorrect and we ended up in the wrong carpark and had to move the car and pay $17 as a result. Once I had the correct parking ticket, the hotel validated it but it didn’t work. This cost a further $30 to exit the carpark. Other areas of concern- pool and spa did not appear clean. There was a strange smell like the chemical balance/chlorine was not right. Breakfast offered a good variety but none of the “hot food” was in fact hot. Very disappointing and we ended up cutting breakfast short and found a cafe outside the hotel for brunch. Overall, this stay was quite expensive and very disappointing. I would not stay here again as there are plenty of better options in the city and Southbank/Crown Casino precinct.
Read More
Reanna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

They double charged us The place is beautiful But staff did not resolve the issue of double charging
Gagan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Indoor pool but water was cold and not monitored by staff .
Alistair
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The place is nice Staff nice Nice room But the bedding was way too hot and when checking out another customer was also complaining about the bedding and duvet being way too hot You want to stay in a nice hotel You pay the nice hotel price But you get a terrible nights sleep because the bedding / duvet is way too hot Disappointing Maybe the manager responsible for the bedding should try sleeping with the duvet they provide - very hot - so we both came away exhausted - not exactly what we had planned !!
Read More
Amanda
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Too dark at night especially if the lifts aren’t working which is poor for a 5 star. Breakfast buffet was fantastic and staff very helpful and friendly. Staff handled our complaints professionally and gracefully
Gavin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excelllent service , great place to stay.
Deborah
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not what I expected
Ray
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were quite disappointed with our experience at Alluvial. Our daughter has allergies, and although the service staff was kind and provided the information we needed, the timing of the meals was not ideal. We ordered standard menu items, including our daughter’s meal, and at that point there were only three other groups in the restaurant, with two more arriving after us. However, all of their meals were served before ours. It took around 40 minutes for my wife’s and my meals to arrive, and an additional 10 minutes for our daughter’s. In total, there were just six groups dining. We also overheard another guest expressing concerns about delays with their room service. For a five-star hotel, we had hoped for a smoother dining experience
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Joanne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff service was incompetent. Valet service took too long. We booked for a specific time and we were still waiting approx 20 min. Online service didnt work and phoned reception - they had no idea how to take an order. Again took a while to place order. We asked for a specific time and was still half an hour late. Ordering room service, way overpriced for quality of food. Overall service was disappointing.
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Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Would have preferred a decent executive club
Sathyaprasad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful stay. Enjoyed the hospitality. Breakfast is awesome. Centrally located with city Trams. Only issue is the doors particularly to the bathrooms sometimes get stuck and make it difficult to use.
Owen
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not much food selection which was ordinary. I had a cleaner enter the room whilst I was in the bathroom. Asked them to leave as I wasn’t comfortable with them being in my room. They kept say they will just be a minute, until I ended up yelling through the door to get out.
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Really enjoyed the stay there. Great location and easy access to public transport. Very comfortable bed which made the night outside my cozy home so much easier. Friendly staff and good buffet breakfast with amazing view of the building from inside.
Sophie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We were disappointed with the pool which was too cold to swim in for us. The spa needed to be refilled as the jets weren’t under water.
David
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff were excellent ,can’t fault anything
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

If you want a luxury stay with attention to detail, this is the hotel for you.
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